15. WARRANTY POLICY SHORTLIST
IMPORTANT INFORMATION
WARRANTY POLICY SHORTLIST
Warranty does not cover:
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correcting faults caused by incorrect installation of a product
where an engineer cannot gain access to a site or a product
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repeat commission visits
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replacement of any parts where damage has been caused by misuse
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engineer waiting time will be chargeable
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routine maintenance and cleaning
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gas conversions (e.g. natural to propane gas)
gas, water and electrical supply external to unit
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consumables replacement (oven door seal, thermocouple)
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call-outs charges where no fault found with when product has been reported faulty
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re-setting or adjustment of thermostats when unit is operating to specification
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lubrication and adjustment of door catches
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cleaning and maintenance:
• cleaning of burner jets
• poor combustion caused by lack of clean of cleaning
• lubrication of moving parts
• lubrication of gas cocks
• correction of gas pressure to appliance
• corrosion caused by use of chemical cleaners
Note: not suitable for household use nor mobile catering unit
s.
22/22