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Technical Support
Getting Help
Before You Call
iv • • • • Preface
At Siemens Applied Automation we take pride in the on going support we
provide our customers. When you purchase a product, you receive a de-
tailed manual, which should answer your questions; however, our techni-
cal support service provides a special "hot" line as an added source of
information.
If you require assistance call:
Inside Oklahoma: (918) 662-7430
Outside Oklahoma: (800) 448-8224
Internationally: 001-918-662-7430
Before you call one of our technical support lines. Please have the fol-
lowing information available to help our representative answer your
questions:
1. Unit Serial Number and Date of Installation
2. Description of problem
3. LEDs status on Communication Boards
2000585-001
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