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12.0.0 TROUBLESHOOTING
12.0.1 THE ProScribe WILL NOT TURN ON...
● Make sure that both the battery latches on the back of the unit are set to the lock position.
● When power is on, you will see:
On the pad: Power indicator light above the screen on the right will turn green
● If power is on, but you still don't see anything on the screen, wake up the pad by tapping on the screen or by pressing
control buttons located on the right hand side of the screen.
● If pad does not power on attach the AC adapter to the unit by either ;
Plugging the AC adapter into the DC in jack located under the protective flap on the right hand side of the
unit, making sure that the Adapter is also plugged into the wall socket.
● If the preceding steps do not turn the pad on, try restarting the machine:
As a last resort remove the power cord and the battery, wait ten seconds then insert again the battery and power
cord, try to switch ON the ProScribe
12.0.2 My SySTEM DOES NOT RUN SMOOTHLy
Poor wireless signal quality or the simultaneous opening of too many applications will cause deterioration in application
performance.
To free up memory, close applications that are not in use.
Check wireless signal quality:
● WLAN LED indicator. When the WLAN LED indicator is blue, the Proscribe wireless card is active. If signal is weak,
try moving closer to your Access Point, or try repositioning the antenna of the access point.
● Network icon. Double tap the Network icon on the bar at the bottom of the screen. Choose the Wireless Information
tab to show the current connection.
12.0.3 HOW DO I TURN OFF My ProScribe
To end operation: Press the power switch on the upper right side.
Or tap the "START Menu" and then choose "Shut Down" to turn off the pad.
NOTE:
Pressing the Power switch of the device for more then five seconds will make an hard turn Off preventing the Operating
System to perform the correct shutdown procedure.
12.0.4 WHEN I USE THE STyLUS PEN...
● System does not respond to taps...
a. Try tapping the center of an icon.
b. Re-calibrate the tapping pattern.
NOTE:
You might need to practice a couple of time in to operate your screen with taps.
● The mouse arrow is out of alignment...
The mouse arrow does not point to the center of icon as you intend. It might be due to the viewing angle or the stylus
may require calibration.
● Users accustomed to a mouse device use a right click for quick access to command options of an object.
The stylus pen offers a similar command function. Here's how: See par. 7.1.1
12.0.5
HOW DO I USE THE ON-SCREEN KEYBOARD?
● Open the on-screen keyboard. You can use the Input Panel button to open up the on-screen keyboard. This button is
located at the lower right side of the pad.
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WI11
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