ViewSonic V38r User Manual

V38r rugged handheld with pocket pc 2003 operating system
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V38r Rugged Handheld
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Pocket PC 2003 Operating System
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Summary of Contents for ViewSonic V38r

  • Page 1 V38r Rugged Handheld with Pocket PC 2003 Operating System User Guide...
  • Page 2 Westtek Corporation. Corporate names and trademarks are the property of their respective companies. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
  • Page 3: Table Of Contents

    Enable wireless ....... .15 ViewSonic V38r with Pocket PC OS...
  • Page 4 Finding and organizing information ....36 Customizing the V38r ......37 Setting a password .
  • Page 5 Using the message list ..... . . 55 Managing email messages and folders ... 57 ViewSonic V38r with Pocket PC OS...
  • Page 6 Microsoft Reader ......62 Getting books onto your V38r ....62 Using the Library .
  • Page 7 System settings ......92 Exit the camera application ..... . 92 ViewSonic V38r with Pocket PC OS...
  • Page 8 TROUBLESHOOTING & MAINTENANCE Reset the V38r ....... 99 Warm reset – do this first! ..... 99 Cold reset .
  • Page 9: Introduction

    Pocket PC operating system enables you to keep your most important ® business and personal information up-to-date and close at hand. This section introduces you to the internal and external parts of the V38r and provides initial setup instructions. Packaged contents These items vary depending on the model shipped.
  • Page 10: Features (If Equipped)

    *ActiveSync allows you to synchronize your V38r with your PC. ActiveSync may be on a CD that came with your V38r depending on the model. But, for the latest version of ActiveSync, go to the Microsoft website to your PC and download ActiveSync to your PC.
  • Page 11: Front View

    IN Port (programmable) from: • AC Power • Communication Devices • Cradle (optional accessory) Programmable buttons can be changed to a different shortcut/function in Setup. ViewSonic V38r with Pocket PC OS 3 of 115...
  • Page 12: Back View

    Latch for back cover Unlock icon. Turn the latch to this icon to release the back cover to the battery Lock icon. Turn the latch to this icon to lock the back cover ViewSonic V38r with Pocket PC OS 4 of 115...
  • Page 13: Side Views

    > Scan bar code button in Scan mode IrDA (Infrared Communication with other IrDA devices *The Secure Digital (SD) Memory Card is a flash memory storage device only and is not compatible with SD I/O cards. ViewSonic V38r with Pocket PC OS 5 of 115...
  • Page 14: Initial Setup

    INITIAL SETUP The V38r allows you to connect to your PC to view and edit files, wirelessly send/ receive email, and explore the World Wide Web. To get started, do the initial steps below. For more information, see More About Setup in this guide.
  • Page 15: Slide The Backup Battery Switch To On

    Leave the backup battery switch ON, especially when you need to change batteries. WARNING! If you change batteries without the backup switch in the ON position, all data on SDRAM will be lost. Backup battery switch ViewSonic V38r with Pocket PC OS 7 of 115...
  • Page 16: Install The Battery

    3. Install the battery Slide the battery into the battery compartment making sure to line up the pin connections as shown below. Pin connections ViewSonic V38r with Pocket PC OS 8 of 115...
  • Page 17: Replace The Back Panel And Close The Latch

    In any event, make sure the cover is off so you can start using the device. To remove the cover, pinch the sides as shown below and push the cover off. Protective cover Cover may be attached here ViewSonic V38r with Pocket PC OS 9 of 115...
  • Page 18: Connect Ac Power

    6. Connect AC power Use only the cords that came with your V38r. Plug the AC power connector to the V38r while pinching the sides as shown below. Attach the connector to the AC power cord adapter. Plug the adapter into an AC power wall outlet.
  • Page 19: Turn The Power On

    8. Turn the power on Press the power button. The Power Status LED turns green. Initial Setup is done. You can start using the V38r. For more information, see MORE ABOUT SETUP in this guide: includes Battery and power properties, Reset, firmware upgrade, and wireless connection information.
  • Page 20: More About Setup

    Good, Low, or Very Low. When the V38r is in the cradle and connected with the AC power cord adapter, the Power LED on top of cradle means the following:...
  • Page 21: The Stylus

    V38r screen. Using other pointers could damage the screen and may void the warranty. When the V38r is not being used, slide the stylus into the stylus slot on the top edge of the V38r shown below. To keep from loosing the stylus, attach the stylus tether that came in the package to the bracket on the back of the V38r.
  • Page 22: Calibrating The Touch Screen

    > double-tap on the checkerboard graphic to set your double-tap rate. 2 Close the Settings window. To save your settings, press the power button which goes into Suspend mode > wait momentarily > press the power button again and resume working. ViewSonic V38r with Pocket PC OS 14 of 115...
  • Page 23: Enable Wireless

    Enable wireless Connect the V38r to a network or to the Internet using a wireless connection and a Network Encryption key. See your IT administrator for wireless setup information. 1 Tap Start > Settings > System > the V38r Utility icon [ ].
  • Page 24: For More Information

    V38r Hardware Guide and Help on your PC. Additional programs that can be installed ViewSonic V38r Companion CD on your V38r V38r Hardware Guide or online Help. Tap Help on the Connecting to and synchronizing with a PC Start menu to view Help. ViewSonic Customer Support...
  • Page 25: Using The V38R

    V38r. The Today screen The Today screen shown below appears when you turn on your V38r for the first time each day or after four hours of inactivity. The Today screen shows at a glance important information for the day: current date, appointments, activities, new email, and create new documents.
  • Page 26: Status Icons

    Inactive Connection: no active connection to host PC or wireless network Speaker is On Speaker is Off Main battery is low Main battery is very low Main battery is fully charged Synchronization is beginning or ending ViewSonic V38r with Pocket PC OS 18 of 115...
  • Page 27: Navigation Bar And Command Bar

    Drag the stylus off the button so that the command is not carried out. Input Panel button button Command bar Buttons Menu names ViewSonic V38r with Pocket PC OS 19 of 115...
  • Page 28: Running Programs

    Programs to access additional programs. Tap the icon to run the program. • Press program buttons on the front of your V38r to open the program. The icons on the buttons identify the programs they are associated with. (You can customize which programs are associated with the buttons.
  • Page 29: Pop-Up Menus

    Notifications Your V38r reminds you in a variety of ways when you have something to do. For example, if you have set up an appointment in Calendar, a task with a due date in Tasks, or an alarm in Clock, you will be notified in any of the following ways: •...
  • Page 30: Entering Information

    “Recording a Message”. Entering text using the Input Panel Use the Input Panel to enter information into any program on your V38r. As you type with the on-screen Soft Keyboard or write with the Block Recognizer or Letter Recognizer characters appear as typed text on the screen.
  • Page 31 Input Panel. The more you use the V38r, the more words it learns to anticipate. To change word suggestion options, such as the number of words suggested at one time, tap Start >...
  • Page 32: Writing On The Screen

    If you write accidentally on the screen, tap Tools, then Undo, and try again. You can also select text by tapping the Pen button to deselect it and then dragging the stylus across the screen. ViewSonic V38r with Pocket PC OS 24 of 115...
  • Page 33 If the conversion is incorrect, you can select different words from a list of alternates or return to the original writing. To do so, press and hold the incorrect word (tap one word at a time). On the pop-up menu, tap Alternates. ViewSonic V38r with Pocket PC OS 25 of 115...
  • Page 34 • If you add writing to a word to change it (such as changing a “3” to an “8”) after you attempt to recognize the word, the writing you add will not be included if you attempt to recognize the writing again. ViewSonic V38r with Pocket PC OS 26 of 115...
  • Page 35: Drawing On The Screen

    Edit menu. To resize a drawing, make sure the Pen button is not selected, and drag a selection handle. ViewSonic V38r with Pocket PC OS 27 of 115...
  • Page 36: Recording A Message

    If the speaker is not muted, a beep indicates that your V38r is recording. While holding down the record button, speak into the microphone. You can also press the button on the left side of the device.
  • Page 37: Playing A Message

    Recording toolbar Recording formats Your V38r supports several formats for voice notes. The formats vary in both the quality of the recording and the size of the sound file. When selecting a recording format, you should consider the quality you need as well as how much storage memory the recording will use on your V38r.
  • Page 38: Using My Text

    After inserting a My Text message, you can add text before sending the message. To edit a My Text message, on the Tools menu, tap Edit My Text Messages. Select the message you wish to edit and make desired changes. ViewSonic V38r with Pocket PC OS 30 of 115...
  • Page 39: Managing The V38R

    Managing power It is important to maintain a continuous power supply to the V38r to prevent data or files stored in RAM from being damaged. Your V38r can operate either on external AC power or internal battery power. You will lose any information, programs or settings that you added if the battery completely runs out of power.
  • Page 40: Smart Power Management

    This mode decreases the battery life, resulting from Superior Performance maximum CPU performance. Power Manager: You can also select the events that wake up your V38r from Sleep Mode: for each of the three options below the default setting is “checked.” Option...
  • Page 41: Power-Saving Tips

    IR port for files sent from other devices, doing so will quickly drain your batteries. Battery storage Battery Storage: to store the V38r if you are not using the device on a daily basis, leave the battery in the device and plug the V38r into AC power. Data storage Data Storage: Remove the back cover by turning the latch counterclockwise then take the battery out.
  • Page 42: Managing Memory

    Memory cards can be purchased from a variety of third-party vendors. SD memory capabilities Your V38r has an SD card slot which accepts an SD (Secure Digital) memory card. You can purchase an SD card to expand the memory capacity and capabilities of your V38r.
  • Page 43: Sdram Memory Allocation

    Total Memory 57.59 MB 121.5 MB The USA and Europe V38r models have an additional 36 MB of Flash ROM memory available for file storage called "My Flash Disk." Antenna signal properties Your V38r uses the 802.11b/g wireless radio signal standard to communicate with a local 802.11b/g networks.
  • Page 44: Finding And Organizing Information

    To quickly find information that is taking up storage space on your V38r, under Type select Larger than 64KB. You can also use the File Explorer to find files on your V38r and to organize these files into folders. On the Start menu, tap Programs, tap File Explorer.
  • Page 45: Customizing The V38R

    Customizing the V38r To customize the settings of the V38r to your own preferences, tap Start > Settings > tap any of the icons on the Personal Information, System, or Connections tabs. The customization options are as follows: Tab Options...
  • Page 46: Setting A Password

    3 You can set the time for the V38r to prompt for a password after idling. 4 Tap OK. ViewSonic V38r with Pocket PC OS...
  • Page 47: Adding/Removing Programs

    X-Scale processor used by your V38r. Install software to your V38r by first loading the installation files onto your PC. Use ActiveSync on your PC to transfer and install programs to the storage memory (RAM) in your V38r.
  • Page 48: Backing Up Data

    V38r since the last backup and do not want to delete these files during the restore process, move the files from your V38r to your PC – or to an optional memory card – before restoring the information.
  • Page 49 8 Remove the memory card after the restore process is complete, and reset your V38r. IMPORTANT: When you restore data, your V38r must have the same regional settings that it had when you completed the backup; otherwise, you will not be able to restore the files.
  • Page 50: Microsoft Activesync

    Using Microsoft ActiveSync ActiveSync is already installed on your V38r. You need to install ActiveSync on your PC. For more detail, see the section on installing ActiveSync. Microsoft ActiveSync allows you to synchronize the information on your PC with information on your V38r.
  • Page 51: Synchronizing Data

    For information on setting ActiveSync options and using ActiveSync on your PC, see ActiveSync Help on your PC. For information on using ActiveSync in your V38r, see ActiveSync Help on the V38r. ViewSonic V38r with Pocket PC OS...
  • Page 52: Connecting To Your Pc

    Connecting to your PC CAUTION: Do not shut down or restart your PC while the V38r is connected. Turn off the V38r or disconnect the USB cable before shutting down your PC. By USB cable CAUTION: Before connecting the V38r to the USB synchronization cable, be sure your PC is turned on, that ActiveSync is on your PC and is configured to allow a USB connection.
  • Page 53: Pocket Outlook

    Tap to display or edit the appointment details Tap to create a new appointment. You can customize the Calendar display (for example, change the first day of the week), by tapping Options on the Tools menu. ViewSonic V38r with Pocket PC OS 45 of 115...
  • Page 54: Creating An Appointment

    Ideas” later in this section. 7 Tap OK to return to Calendar. If you select Remind me in an appointment, your V38r will remind you according to the options set in the Sounds & Notifications control panel. ViewSonic V38r with Pocket PC OS...
  • Page 55: Using The Summary Screen

    3 From the list of email addresses in Contacts, select the meeting attendees. The meeting notice is created automatically and placed in the Outbox folder. For more information on sending and receiving meeting requests, see Calendar Help and Inbox Help on your V38r. ViewSonic V38r with Pocket PC OS 47 of 115...
  • Page 56: Managing Contacts

    Contacts maintains a list of your friends and colleagues so that you can easily find the information you are looking for, whether you are at home or on the road. Using the IR port on the V38r, you can quickly share Contacts information with users of Rugged Handhelds and other mobile devices.
  • Page 57 4 To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, see “Notes: Capturing Thoughts and Ideas” later in this section. 5 Tap OK to return to the contact list. ViewSonic V38r with Pocket PC OS 49 of 115...
  • Page 58: Finding A Contact

    When you tap a contact in the contact list, a summary screen displays. To change the contact information, tap Edit. View contact details. Tap to view notes. Tap to change contact information. ViewSonic V38r with Pocket PC OS 50 of 115...
  • Page 59: Tasks: Keeping A To Do List

    Select the sort order of the list. Indicates high priority. Tap to display or edit the task details. Press and hold to display a pop-up menu of actions. Tap to create a new task. ViewSonic V38r with Pocket PC OS 51 of 115...
  • Page 60: Creating A Task

    5 To add notes, tap the Notes tab. You can enter text, draw, or create a recording. For more information on creating notes, see “Notes: Capturing Thoughts and Ideas” later in this section. 6 Tap OK to return to the task list. ViewSonic V38r with Pocket PC OS 52 of 115...
  • Page 61: Using The Summary Screen

    When you tap a task in the task list, a summary screen displays. To change the task, tap Edit. View task details. Tap to show or hide additional summary information. View notes. Tap to change task. ViewSonic V38r with Pocket PC OS 53 of 115...
  • Page 62: Notes: Capturing Thoughts And Ideas

    2 Create your note by writing, drawing, typing, or recording. For more information about using the Input panel, writing and drawing on the screen, and creating recordings, see the section on “Entering Information” in this guide. ViewSonic V38r with Pocket PC OS 54 of 115...
  • Page 63: Inbox: Sending And Receiving Email

    • Messages are copied from the mail folders of Exchange or Outlook on your PC to the ActiveSync folder in Inbox on your V38r. • Email messages in the Outbox folder on your V38r are transferred to Exchange or Outlook, and then sent from those programs.
  • Page 64 100 lines of each new message, and file attachments of less than 100 KB in size. The original messages remain on your PC. ViewSonic V38r with Pocket PC OS 56 of 115...
  • Page 65: Managing Email Messages And Folders

    By default, messages are displayed in one of five folders for each service you have created: Inbox, Deleted Items, Drafts, Outbox, and Sent Items. The Deleted Items folder contains messages that were deleted from the V38r. The behavior of the Deleted and Sent Items folders depends on the options you have chosen. In the message list, tap Tools then tap Options.
  • Page 66: Companion Programs

    Pocket Word Microsoft Pocket Word works with Microsoft Word on your PC to give you easy access to copies of your documents. You can create new documents on your V38r or you can copy documents from your PC. IMPORTANT: Synchronize documents between your PC and your V38r regularly so that you have the most up-to-date content in both locations.
  • Page 67: Tips For Working In Pocket Word

    • If you are opening a Word document created on a PC, select Wrap to Window on the View menu so that you can see the entire document. ViewSonic V38r with Pocket PC OS 59 of 115...
  • Page 68: Pocket Excel

    Microsoft Pocket Excel works with Microsoft Excel on your PC to give you easy access to copies of your workbooks. You can create new workbooks in your V38r, or you can copy workbooks from your PC to your V38r. Synchronize workbooks between your PC and your V38r so that you have the most up-to-date content in both locations.
  • Page 69: Windows Media Player For Rugged Handheld

    Windows Media Player for Rugged Handheld Use Microsoft Windows Media Player for V38r to play digital audio and video files that are stored on your V38r or on a network. To switch to Windows Media Player for V38r, tap and tap Windows Media.
  • Page 70: Microsoft Reader

    Use Microsoft Reader to read eBooks on your V38r. Download books to your PC from your favorite eBook Web site. Use ActiveSync to copy the book files to your activated V38r. The books appear in the Reader Library, where you can tap them in the list to open them.
  • Page 71: Using The Library

    Using the Library The Library is your Reader home page. The home page displays a list of all books stored on your V38r or storage card. To open the Library: • On the Reader command bar, tap Library. • On a book page, tap the book title, and tap Library, on the pop-up menu.
  • Page 72: Reading A Book

    Tap to select a navigation option. Drag to select text and then tap an option. Tap arrows to turn the page, or press and hold page # to bring up page title. ViewSonic V38r with Pocket PC OS 64 of 115...
  • Page 73: Using Reader Features

    To see a list of a book’s annotations, including bookmarks, highlights, text notes, and drawings, tap Annotations Index on the book’s cover page. You can tap an entry in the list to go to the annotated page. ViewSonic V38r with Pocket PC OS 65 of 115...
  • Page 74: Removing A Book

    Removing a book When you finish reading a book, you can delete it to conserve space on your V38r. If a copy of the book is stored on your PC, you can download it again at any time. To remove a book from your V38r, press and hold the title in the Library list, and then tap Delete on the pop-up menu.
  • Page 75: Pocket Internet Explorer

    Mobile Favorites subfolder in Internet Explorer on the PC. To start Pocket Internet Explorer • On the Start menu, tap Internet Explorer. The Pocket Internet Explorer home page: Favorites button Home button Refresh button ViewSonic V38r with Pocket PC OS 67 of 115...
  • Page 76: Viewing Mobile Favorites And Channels

    You will see the page that was downloaded the last time you synchronized with your PC. If the page is not on your V38r, it will be dimmed in the Favorites list. You will need to synchronize with your PC again to download the page to your V38r, or connect to the Internet to view the page.
  • Page 77: The Mobile Favorites Folder

    Unless you mark the favorite link as a mobile favorite, only the link (and not the page) will be downloaded to your V38r, and connect to your ISP or network to view the content. For more information on synchronization, see ActiveSync Help on your PC.
  • Page 78: Conserving Memory

    AvantGo is a free interactive service that gives you access to personalized content and thousands of popular Web sites. You subscribe to AvantGo channels directly from your V38r. Then you synchronize your V38r with your PC or connect to the Internet to download the content. For more information, visit the AvantGo Web site: http://www.avantgo.com/frontdoor/learn_more.html...
  • Page 79: Getting Connected

    You will need a Network Encryption key from your IT Administrator for this procedure. 1 Tap Start > Settings > System tab at the bottom of the screen > V38r Utility > tap YES to enable the Wireless Card. 2 Wait for the list of wireless APs (Access Point) to appear. If you do not see the AP that you want, tap Settings.
  • Page 80: Using An Infrared Connection

    1 Align the IR ports so that they are unobstructed and within a close range. 2 Tap , tap Programs, then tap Infrared Receive. 3 Have the owner of the other device send the information to you. Your V38r will automatically receive it. ViewSonic V38r with Pocket PC OS...
  • Page 81: Wireless Connection Information

    View Log... Advanced View Log The Wireless Information window lists all Wi-Fi networks available to the V38r, allowing you to choose a connection. It also allows you to alter and control connections to available networks: • Add New - opens the Wireless Network Properties window allowing you to set up a new network and provides settings for network name, encryption type, and authentication options.
  • Page 82: Wireless Connection Signal Status

    Wireless connection signal status The Antenna Status LED at the upper right corner of the V38r also displays useful information on the wireless signal connection. Wireless Communication LED (antenna): Green = active communication (excellent signal level) Yellow = good signal level...
  • Page 83: Vpn Settings

    Each connection type has options for Security and TCP/IP settings accessed by taping the Next button. The Dial-up and Direct connections have additional options for the configuration of port settings and connection preferences. ViewSonic V38r with Pocket PC OS 75 of 115...
  • Page 84 Primary/Secondary WINS - Allows you to enter WINS preferences. IMPORTANT: If you are not thoroughly familiar with IP and DNS settings, you should avoid making changes here without first seeking assistance from your IT Administrator. ViewSonic V38r with Pocket PC OS 76 of 115...
  • Page 85: The Camera

    Availability depends on the model shipped. This section shows how to download Active Sync to your PC and the camera application to the V38r device followed by some of the camera features. Requirements • The V38r Camera application works on a ViewSonic V38r Rugged Handheld running on Microsoft Windows with CE.NET and Pocket PC 2003 Second...
  • Page 86: To Un-Install The Camera Application

    3 Turn the V38r OFF > connect the dongle that came in the package to the V38r > connect a USB cable to the dongle and the other end to your PC. USB cable Dongle AC power cord PC Wired 4 Turn the V38r power ON by pressing the power button.
  • Page 87: Launch The Camera Application

    If you just installed the camera application as shown on the previous page, the application launches automatically. But, if you have turned the V38r off and want to launch the camera application, tap Windows Start > Programs > VS Cam.
  • Page 88: Take A Picture

    To take a picture, press the Shutter release button on the left side or tap the red dot icon [ ] with the stylus. Press this Shutter release button, or Tap the red dot with the stylus ViewSonic V38r with Pocket PC OS 80 of 115...
  • Page 89 QVGA QCIF Storage capacity Timer ON in Photo Mode Default is MM-DD-YY+HH-Mm. Change format in Changing the Date SETUP section of this guide Battery 1.0x 1.2x 1.4x Zoom 1.6x 1.8x 2.0x ViewSonic V38r with Pocket PC OS 81 of 115...
  • Page 90: View Picture

    To view pictures, tap the VIEW picture icon [ ] or the HOME button [ ]. In the camera application, the HOME button changes functions to VIEW picture. The V38r automatically goes to LANDSCAPE mode to view pictures. PORTRAIT mode LANDSCAPE mode (view picture) Images are stored in the device’s memory by default.
  • Page 91 View next picture in the current folder or press the left/right navigation buttons Filename nn/NN Picture order number/total number of pictures in folder Date/Time/ Time the picture was taken: i.e., 2005 6 1 14:20 Hour ViewSonic V38r with Pocket PC OS 83 of 115...
  • Page 92: Delete A Picture(S)

    Delete a picture(s) To delete a picture(s), press the Delete picture button [ ] or icon [ ]. A menu appears for you to make a selection. Delete picture(s) button Delete picture(s) icon ViewSonic V38r with Pocket PC OS 84 of 115...
  • Page 93: View Pictures Side-By-Side

    View pictures side-by-side Tap the Side-by-side icon [ ] to view two pictures on-screen. Side-by-side icon Two pictures side-by-side ViewSonic V38r with Pocket PC OS 85 of 115...
  • Page 94: Compare One Picture With Another

    Tap the Previous/Next picture icon [ ] under the picture on the left side as shown below. The picture changes while the picture on the right side remains stationary. Previous/Next picture icon ViewSonic V38r with Pocket PC OS 86 of 115...
  • Page 95: Make The Other Side Stationary

    To switch the side that stays stationary, tap the Switch Window Controller icon ]. The stationary picture switches over to the other side as shown below. RIGHT side is stationary Switch Window Controller icon LEFT side is stationary ViewSonic V38r with Pocket PC OS 87 of 115...
  • Page 96 View Previous Picture in the current folder View Next Picture in the current folder Select a folder to browse Browse images by list Browse images by thumbnails (3x2) OK to view the selected image Exit Browse ViewSonic V38r with Pocket PC OS 88 of 115...
  • Page 97: Download Pictures

    Basic, Advanced, or System settings. The Setup Icon [ ] appears in the Camera application but not in the Bar Code application. Setup icon Setup button ViewSonic V38r with Pocket PC OS 89 of 115...
  • Page 98: Basic Settings

    ] appears on-screen: when you press Check box to Enable/ Timer the Snap Picture Button or the on-screen Disable icon, the Timer Icon blinks for 10 seconds and then takes the picture Flash ON/OFF ViewSonic V38r with Pocket PC OS 90 of 115...
  • Page 99: Advanced Settings

    Brighter Brightest 1.0x 1.2x Only zoom in 1.4x Zoom lower 1.0x 1.6x resolution 1.8x 2.0x Check the box to Enable or Disable file deleting from the camera (allow deleting a file). ViewSonic V38r with Pocket PC OS 91 of 115...
  • Page 100: System Settings

    Default Value settings to factory defaults Camera software S/W Version Version version ViewSonic About Product Information Copyright Software version Exit the camera application Tap EXIT on-screen to exit the camera. EXIT camera ViewSonic V38r with Pocket PC OS 92 of 115...
  • Page 101: Bar Code Scan

    1 Open MS Word or Excel (tap Windows Start > Programs > MS Word or Excel) Open a New Document. 2 Point the V38r four to five inches from the bar code and press the scan button on the right side. The bar code number appears in the display and beeps. You’re...
  • Page 102 1 Reset factory defaults (optional) \46\42\60 2 Select baud rate (* default value) 1200 \41\04\60 2400 \41\05\60 4800 \41\06\60 9600 \41\07\60 19200 (*) \41\08\60 38400 \41\09\60 ViewSonic V38r with Pocket PC OS 94 of 115...
  • Page 103 3 Select data bits \42\60 8 (*) \43\60 4 Select parity even \46\01\60 \46\02\60 none (*) \46\00\60 ViewSonic V38r with Pocket PC OS 95 of 115...
  • Page 104 5 Select stop bits 1 (*) \44\60 \45\60 6 Select postamble none \45\54\3E\00\60 Carriage Return + Line Feed (*) \45\54\3E\0D\3E\0A\60 7 Disable all symbologies \41\4B\60 ViewSonic V38r with Pocket PC OS 96 of 115...
  • Page 105 Code 128 / EAN 128 \41\5A\60 Interleaved 2 of 5 (minimum length=6) \41\4E\60 Standard 2 of 5 (minimum length=6) \41\50\60 UPC-A, UPC-E, EAN-8, EAN-13 (*) (UPC-A ➜ EAN-13) UPC-A, UPC-E, EAN-8, EAN-13 (UPC-A ➜ UPC-A) ViewSonic V38r with Pocket PC OS 97 of 115...
  • Page 106 Code 39 CODE 39 Code 128 CODE 128 Interleaved 2 of 5 12345678901234 Standard 2 of 5 123456 EAN-13 1234567890128 UPC-A 0 1 2 3 4 5 0 0 0 0 ViewSonic V38r with Pocket PC OS 98 of 115...
  • Page 107: Troubleshooting & Maintenance

    V38r’s Permanent Storage folder before removing the battery. If the Warm reset did not work and your V38r locks up or fails to respond to the stylus, do a Cold reset as follows: press and hold the POWER button down for 15 seconds to reset the device to factory settings.
  • Page 108: Firmware Image Upgrade

    Firmware image upgrade From time to time, ViewSonic may offer a firmware image upgrade for the V38r. For current information, visit our web site at viewsonic.com or check with your IT Administrator. You need access to the Internet on your PC in order to download new firmware.
  • Page 109: Power Problems

    • In Internet Explorer options, delete all files then clear history. In Internet Explorer, tap Tools then Options. Tap Delete Files then Clear History. • If you are copying files from a computer or other device to your V38r, try adjusting the slider in the Memory setting. Tap then Settings.
  • Page 110 Then, stop the program by tapping Stop or Stop All on the Running Programs tab. Reset your V38r as described earlier in this section. If you have an SD card, move data to the SD card as follows: , Programs, then File Explorer.
  • Page 111: Screen Problems

    Realign the touch screen. Tap Start > Settings > System tab > Align Screen. If you cannot realign the touch screen, turn off the V38r. Press the power button to turn on the V38r. You should now be able to start the touch screen alignment process.
  • Page 112: Device Connection Problems

    • Make sure that you do not have any other active connections. • When using the USB cradle, make sure that your V38r is properly seated. • Make sure that the cable is securely plugged into the USB port on your desktop PC.
  • Page 113: Infrared Connection Problems

    • Avoid exposing your V38r to direct sunlight or strong ultraviolet light for extended periods of time. • Do not place anything on top of your V38r as this may damage the display. • Do not drop your V38r. • Store your V38r in a protective case when not in use.
  • Page 114: Travel Guidelines

    Guide on the ViewSonic Companion CD. You will need the product’s serial number on hand when you call. Before sending the V38r out for service, be sure to back up all data and remove all third party software. See the Data Loss Disclaimer in the Appendix.
  • Page 115: Appendix

    • Belt clip • Hand strap The cradle: the optional V38r cradle easily connects to the ports shown below. The cradle can be used to charge, recharge, and/or operate your V38r. For more information, see the Battery Power and Properties section of this guide.
  • Page 116: Safety Guidelines

    Maximum Current Rating Cord Type Size of Conductors in Cord of Unit 18 AWG 10 Amps 16 AWG 12 Amps 14 AWG 12 Amps 18 AWG 10 Amps 17 AWG 12 Amps ViewSonic V38r with Pocket PC OS 108 of 115...
  • Page 117 L or coloured RED. If you have any questions concerning which proper power cord to use, please consult with the dealer from whom you have purchased the product. ViewSonic V38r with Pocket PC OS 109 of 115...
  • Page 118: Compliance And Safety Notices

    This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 1.5cm between the radiator & your body. ViewSonic V38r with Pocket PC OS 110 of 115...
  • Page 119 Commission of the European Community. Compliance with these directives implies conformity to the following European Norms: • EN55022 (CISPR 22) Radio Frequency Interference • EN55024 (IEC61000-4-2, -4-4, -4-5, -4-6, -4-11) • EN60950 (IEC950) Product Safety ViewSonic V38r with Pocket PC OS 111 of 115...
  • Page 120 Industry Canada Statement "This device has been designed to operate with the antennas listed below, and having a maximum gain of 3.21 dBi. Antennas not included in this list or having a gain greater than 3.21 dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms."...
  • Page 121 Lithium battery notice The V38r has two batteries: one is under the back cover which you can replace yourself but the other is inside the device itself. DO NOT ATTEMPT TO REMOVE THE INTERNAL BATTERY as this will void the warranty.
  • Page 122: Data Loss Disclaimer

    V38r, including any data you have stored or software you have installed on the V38r. It is likely that the contents of your V38r will be lost in the course of service and ViewSonic will not be responsible for any damage to or loss of any programs, data or other information stored on any media or any part of any Product serviced hereunder.
  • Page 123: Specifications

    Supports USB, and one serial RS232 port Echo cancelling option Hardware echo cancelling for VoIP OPTIONAL Fingerprint (depending Supports AuthenTec ® AES3400 SDK fingerprint program (optional) available at on model) ® ViewSonic (instructions come with the SDK) ViewSonic V38r with Pocket PC OS 114 of 115...
  • Page 124: Limited Warranty

    INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. How long the warranty is effective:* ViewSonic Rugged Handhelds are warranted for one (1) year for all parts (except software) and one (1) year for all labor from the date of the first consumer purchase.

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