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You can click one of the links on the left side of the page to view the appropriate section of the page. For
example, you would click
System.
5.
Click the ISO image you want to download.
The file begins downloading.
6.
Copy the files to an HTTP (web) server, FTP server, or SCP-enabled host that the appliance can access on its
management network.
Caution:
Do not transfer ISO or update files via email; the files can become corrupted. Also, do not change
the names of the files; the restore utility requires that they be named as they are on the Support Site.
Beginning the Restore Process
Begin the restore process by booting the appliance from an internal flash drive.
After you make sure that you have the appropriate level of access and connection to an appliance, as well the
correct ISO image, use one of the following procedures to restore your appliance:
Starting the Restore Utility Using KVM or Physical Serial Port, page 15
process for an appliance where you do not have LOM access.
Starting the Restore Utility Using Lights-Out Management, page 16
process via an SOL connection.
Caution:
The procedures in this chapter explain how to restore an appliance without powering it down.
However, if you need to power down for any reason, use the appliance's web interface, the
command from the CLI on a Firepower device, or the
(sometimes called expert mode).
Starting the Restore Utility Using KVM or Physical Serial Port
For Firepower devices, Cisco provides a restore utility on an internal flash drive.
Note:
Do not use a KVM console with USB mass storage to access the appliance for the initial setup because the
appliance may attempt to use the mass storage device as a boot device.
If you need to restore an appliance to factory defaults and do not have physical access, you can use LOM to
perform the restore process; see
To start the restore utility:
1.
Using your keyboard/monitor or serial connection, log into the appliance using an account with Administrator
privileges. The password is the same as the password for the appliance's web interface.
2.
Reboot the appliance. On a Firepower device, type
The appliance reboots.
3.
Monitor the reboot status:
—
If the system is performing a database check, you may see the following message:
operational yet. Checking and repairing database are in progress. This may take a long time to
finish.
—
For a keyboard and monitor connection, quickly press one of the arrow keys to prevent the appliance from
booting the currently installed version of the system.
Cisco Firepower Management Center Getting Started Guide
Restoring a Firepower Management Center to Factory Defaults
5.4.1 Images
to view the images and release notes for Version 5.4.1 of the Firepower
Starting the Restore Utility Using Lights-Out Management, page
explains how to start the restore
explains how use LOM to start the restore
command from an appliance's shell
shutdown -h now
.
system reboot
system shutdown
16.
The system is not
15
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