Hdmi - Pioneer VSX-917V-S/-K Operating Instructions Manual

13 Additional information
Problem
Can't operate the remote
control.
The SR cable is connected, but
the connected components
can't be operated with the
remote.
The display is dark or off.
USB mass storage device is
not recognized by the receiver.
USB ERR3 shows in the display
when connecting a USB
device.
Can't play audio files.

HDMI

Symptom
No picture or sound.
No picture.
OSD does not appear.
No sound, or sound suddenly
ceases.
68
En
Remedy
• Replace the batteries (refer to page 6).
• Operate within 7 m, 30° of the remote sensor (refer to page 28).
• Remove the obstacle or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
• Unplug anything connected to the CONTROL IN jack and use remote normally
(see Operating other Pioneer components on page 50).
• Reinsert the SR cable, making sure it's connected to the right jack (see Using this
receiver with a Pioneer plasma display on page 60).
• Make sure an analog connection has been made between the units.
• This feature only works with Pioneer products.
• Press DIMMER on the control repeatedly to return to the default.
• Try switching the receiver off, then on again.
• Make sure you have completely inserted the USB connector to this receiver.
• Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not
supported).
• USB devices with an internal USB hub are not supported.
• If this message continues to appear after going through all the checks in
Important on page 36 of USB playback, take the unit to your nearest Pioneer
authorized service center or your dealer for servicing.
• The WMA or MPEG-4 AAC files were recorded using DRM (digital rights
management), or the bit rate/sampling rate is not compatible (see Compressed
audio compatibility on page 37). This is not a malfunction.
Remedy
• If the problem still persists when connecting your HDMI component directly to
your monitor, please consult the component or monitor manual or contact the
manufacturer for support.
• Depending in the output settings of the source component, it may be outputting a
video format that can't be displayed. Change the output settings of the source, or
connect using the component, S-video or composite jacks.
• The OSD will not appear if you have connected using the HDMI output to your TV.
Use component, S-video, or composite connections when setting up the system.
• Since the HDMI audio signal is sent through this receiver to your TV, you need to
make separate connections for audio if you want to hear your HDMI component
through this system. See Connecting using HDMI on page 57 for more on this.
• If you've made separate connections for audio, make sure you have assigned the
analog/digital jack(s) to the corresponding HDMI input for the component. See
Assigning the HDMI inputs on page 63 to do this.
• Check the audio output settings of the source component.