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Appendix
B
Diagnostics
The tables contained in this appendix can be used to identify and remedy
problems that can occur with the 6" QuickPanel View
Power up
Blank screen
Physical Unit
Slow or sluggish touch
response.
Touch screen does not work
reliably in corners or touch
areas activate just outside their
borders.
GFK-2327B
Problem
No power: Check all power connections to the
QuickPanel View.
Note: Left LED glows amber when backlight
Problem
Suggested remedy
Suggested remedy
Ensure that configured I/O or communications
channels such as serial or Ethernet are operating
without error. These errors can cause higher system
overhead leading to delayed response to touch
inputs.
Ensure that flash drives, internal or external, are
operating without error. If the flash drives are highly
fragmented or corrupted, reads and writes to the
drive can experience significant delays leading to
delayed response to touch inputs. Corrupted
external flash drives may be corrected with Storage
Manager. See "Storage Manager" in chapter 3.
Touch screen may need recalibration. Select Start,
then Settings, Control Panel, Stylus, and then the
Calibration tab. Follow the on-screen directions.
fails.
1
B-
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