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Collect Configuration Information
This section describes how to collect the information on hardware configuration and inside
specification.
In order to collect information, "Diagnostic Program" is used.
IMPORTANT:
procedure below after restarting the system.
Windows 2000
Point to [Settings] in Start menu, and click [Control Panel].
1.
The [Control Panel] dialog box appears.
Double-click [Administrative Tools], and double-click [Computer Management].
2.
The [Computer Management] dialog box appears.
Click [System Tools] → [System Information].
3.
Click [Save as System Information File] in the [Action] menu.
4.
Input the file name to save in the [File name] box.
5.
Click [Save].
6.
Collecting Dr. Watson Diagnostic Information
Dr. Watson collects diagnostic information related to application errors. The location to save the
information can be specified as you like. For more information, refer to Chapter 4.
If STOP error, system error, or stall occurred, follow the
Troubleshooting 6-29
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