Using Call Hold; Do Not Disturb (Dnd); Mute Your Call; Transferring Calls - Cisco 8845 User Reference

Video Calls
•
Make a call
o
§
§
§
Stop your video
o
§
End Call
•
o Press End Call softkey and place handset back in phone cradle
Place handset in phone cradle
o
Redial
•
Press Redial softkey and pick up handset
o

Using Call Hold

While on a call, press Hold
•
To resume a call from hold, press Hold again or, press the pulsing green line button.
•

Do Not Disturb (DND)

Press the DND softkey to toggle on or off.
•
DND silences the ringer, phone will beep once and display will be active on inbound call during DND
•
Decline a Call
Press the Decline softkey to immediately direct any incoming call to Voicemail. (Only available on phones configured
•
with voicemail)

Mute Your Call

To mute audio, press Mute
•
video.
Press Mute again to turn mute off
•

Transferring Calls

Press the Transfer button. Your phone will automatically put your original call on hold and open a new line.
•
Dial the extension to which you want to transfer your caller.
•
Press the Transfer soft key again.
•
Types of Transfers:
•
Blind—Press Transfer, dial number, press Transfer, and hang up.
•
Announced—Press Transfer, dial number, wait on the line, announce call, press Transfer, and hang up.
•
Direct to voicemail—Press Transfer, press #8, dial extension, press Transfer, and hang up.
•
Corporate Directory
Press Contacts
•
Select Corporate Directory
•
Select a search criteria
•
Enter your search criteria and press Submit softkey.
•
To dial, scroll to listing and press Dial softkey or pick up handset/speaker button.
•
Turn the ring around the camera clockwise to open shutter
(Optional) Press Self-View softkey and move the camera up and down to improve the perspective
Make your call using the options outlined in Make a Call section
Turn the shutter ring counterclockwise to close the camera shutter and stop sharing your video
.
. Note: You will still be able to hear the caller and your camera continues to transmit
University of Wisconsin - Parkside
[5]