Cisco NSS32 Administration Manual

Cisco NSS32 Administration Manual

Nss300 series
Table of Contents

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ADMINISTRATION
GUIDE
Cisco Small Business
NSS300 Series Smart Storage

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Table of Contents
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Summary of Contents for Cisco NSS32

  • Page 1 ADMINISTRATION GUIDE Cisco Small Business NSS300 Series Smart Storage...
  • Page 2 Cisco StadiumVision, Cisco TelePresence, Cisco TrustSec, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks;...
  • Page 3: Table Of Contents

    Mapping a Network Drive from the Setup Wizard Mapping a Network Drive From Windows Installing the Client Utility for Windows Install the Tool Run the Tool From the CD Remove the Tool Installing the Client Utility for Mac Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 4 Hardware Security Notification Power Management Network Recycle Bin Backup/Restore Settings System Logs Settings Firmware Upgrade Restore to Factory Default Network Service Discovery Users User Groups Disk Management Volume Management RAID Management Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 5 Using the Web File Manager Multimedia Station Download Station Accessing the Download Station Using the Download Station iTunes Server UPnP Media Server MySQL Server PKG Plugins Syslog Server RADIUS Server Backup External Drive Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 6 System Temperature Protection Product Battery Replacement Chapter 6: Troubleshooting Abnormal RAID Operation Before You Begin the Troubleshooting Process Troubleshooting Abnormal RAID Operation of Your NAS Chapter 7: Using the LCD Display Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 7 System Configuration Using the LCD Display Viewing System Information Using the LCD Display TCP/ IP Physical Disk Volume System Shut Down Reboot Password Back System Messages Appendix A: Specifications Appendix B: Where to Go From Here Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 8: Chapter 1: Introducing The Nas

    Introducing the NAS The Cisco Network Attached Storage, or NAS, is a data storage device that is connected to a network and provides network access to the data stored on it. The NAS provides centralized data storage for backup and collaboration. Users can access data from devices on the local network or from remote locations.
  • Page 9: Logging In To The Nas

    Click SSL Login to login using SSL. STEP 4 Click Login. STEP 5 If you are logging in to the NAS for the first time, you will be prompted to change the NOTE admin password. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 10: Using The Help

    STEP 3 Approved Vendor List for Drives and UPS Compatibility The Cisco Small Business Smart Storage Approved Disk Drive List provides recommendations for compatible hard drives, UPS, and external enclosure for use in the NSS322, NSS324, and NSS326 Series of Network Attached Storage (NAS) products.
  • Page 11: Chapter 2: Getting Started

    This chapter describes the front and back panels of the NAS, how to physically install your NAS, and how to configure your NAS using the Cisco Setup Wizard or LCD panel. If you are a new NAS user, we recommend that you to use the Setup Wizard that is available on the product CD.
  • Page 12: Getting To Know The Nss300 Series Smart Storage

    The following sections describe the physical features of the NSS322, NSS324, and NSS326 Smart Storage devices. NSS322 The following section describes the front and back panels of the NSS322 Smart Storage. Front Panel Smart Storage HDD1 HDD2 eSATA NSS 322 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 13 Item Description Power Button Press Power to power on or shutdown the NAS. One Touch Copy Press One Touch Copy to copy files to or from Button an external USB drive. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 14 NSS322 Back Panel Number Item Description Console output to VGA monitor. Used for device recovery. Reset Restores the network settings and password to the factory. See Reset Network Settings and Password, page Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 15: Nss324 And Nss326

    System fan. NSS324 and NSS326 The following sections describe the front and back panels of the NSS324 and NSS326. The front and back panels of the NSS326 are shown. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 16 Solid green when the NAS is powered up and finished booting. (Orange) Flashes when there is network traffic to or from the NAS. Solid orange when the NAS is connected to the network. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 17 Disk Tray Lock Lift the silver tab up to lock the disk tray. Press the silver tab down to unlock the disk tray. Locking and Unlocking the Disk Trays, page Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 18 Reset Restores the network settings and password to the factory default. See Reset Network Settings and Password, page Kensington Lock Slot Attach a Kensington lock to protect the device from theft. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 19: Installing The Nss322, Nss324, And Nss326

    When storing unused disk drives, do not stack multiple disk drives because this can CAUTION cause drive failures. Cisco Electrostatic When installing the disk drives, follow the suggestions in Discharge and Grounding Best Practices , located on the product CD. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 20 There are clearly marked disk holes to accommodate the following disk drives: • 3.5-inch disk drive (use the included silver screws) • 2.5-inch disk drive (use the included black screws) Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 21 For example, 1-2 for the NSS322, 1-4 for the NSS324, and 1-6 for the NSS326. HDD Sequence 1 2 3 4 5 6 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 22: Locking And Unlocking The Disk Trays

    An icon is located on the silver tab indicating: • When the silver tab is up, the disk tray is locked. • When the silver tab is down, the disk tray is unlocked. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 23: Connecting The Equipment

    Connect the other end of the Ethernet cable to a switch or router on your network. STEP 2 Connect the supplied power cord to the Power port on the back of the chassis. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 24: Verifying The Hardware Installation

    Disk tray is installed incorrectly. Try removing and reseating the disk tray. Power the device off, then back on to recognize the disk drives. If you need help resolving a problem, visit the Cisco Small Business Support NOTE Community at www.cisco.com/go/smallbizsupport. For technical documentation...
  • Page 25: Windows Operating System

    Listen for one beep. Wait a minute until you hear a second beep. The power light will turn solid green. The NAS device has started successfully and you can configure the device using the First Time Installation Wizard. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 26 Click Next. You are redirected to a window where you can enter the name for this STEP 11 server. In the Server Name field, enter a name to identify the NAS device. STEP 12 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 27 IP address automatically from a DHCP server or choose to configure a static IP address. • Obtain TCP/IP settings automatically via DHCP—Click this check box to acquire the IP address from a DHCP server. This is enabled by default. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 28 Disk configuration: The following options are available: Do not set disk configuration—If you have created disk volume configuration or plan to create multiple disk configurations, select not to initialize the disk drives. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 29 16 terabytes (TB). • Encrypt disk volume: No—Do not encrypt the disk volume (default). Yes—Encrypt the disk volume using a password. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 30: System Configuration Using The Lcd Display

    If you have configured the NAS using the Setup Wizard, you do not need to setup NOTE the NAS using the LCD display. System configuration using the LCD display is supported on the NSS324 and NOTE NSS326. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 31: Encrypt Volume

    After choosing the disk configuration, press Enter. The LCD display shows: STEP 2 Choose <Disk Configuration> Yes No Yes is the default. Press Enter to continue. The LCD display shows: STEP 3 Encrypt Volume Yes No Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 32: System Configuration Using Mac Os X Or Linux

    STEP 2 NAS device. For example: 192. 1 68. 1 . 1 . Open a web browser and enter the IP address of the NAS device. For example: STEP 3 http://192.168.1.50:8080 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 33: Mapping A Network Drive

    To accept the End-User License Agreement, check the I accept this agreement STEP 4 check box and click Next. The Hardware Installation Guide window opens. Click Skip until you reach the Map Network Drive window. STEP 5 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 34: Mapping A Network Drive From Windows

    To map a network drive from Windows: From the Windows desktop, click the My Computer icon to open My Computer. STEP 1 Choose Tools > Map Network Drive. The Map Network Drive window opens. STEP 2 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 35: Installing The Client Utility For Windows

    When installed to your computer, the NSS Discovery Tool acts as a standalone discovery tool. If you have numerous devices on your network, the NSS Discovery Tool detects uninitialized and initialized NAS devices. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 36: Run The Tool From The Cd

    Click Install. The NSS Discovery Tool window opens and shows a list of initialized STEP 3 NAS devices on your network. From this window, you can connect, configure, or view details for the listed devices. Click Exit to close the tool. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 37: Remove The Tool

    From the Application folder, double-click NSS Discovery Tool to launch the STEP 6 software. The NSS Discovery Tool window opens. From this window, you can connect, configure, or view details for the listed devices. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 38: Accessing The Management Gui Using A Web Browser

    Service—When enabled, you can find, browse, and play all the music files on the NAS using computers that are on the network and using iTunes. For more information, see Applications, page 164. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 39: Set Up Backup

    Using a paper clip, press the reset button for 3 seconds, until the NAS beeps. The following settings are reset to default: • System administration password: admin • Network settings: Obtain TCP/IP settings automatically via DHCP Disable Jumbo Frame Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 40: Inline Power Switch Module

    Power button to shut down the NAS. Wait for the device to fully shut down before connecting and using the inline switch. Failure to do so may result in data loss. The following shows the AC inline switch module for the NSS324 and NSS326. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 41 Getting Started Inline Power Switch Module The following shows the DC inline switch module for the NSS322. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 42: Chapter 3: Managing The System

    Managing the System This chapter describes how to configure and manage your system Cisco Small Business Smart Storage. The following sections are included: • Status • Administration • Disk Management • Network Shares • Network Services • Applications • Backup •...
  • Page 43: System Information

    • Object ID—Object ID of the NAS, used in SNMP applications. • PID VID—Product identifier (PID) and Version identifier (VID) of the NAS. • Serial Number—Serial number of the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 44: System Service

    System Fan Speed—RPM of each system cooling fan in the NAS. System Service The Status > System Service window displays the current system service settings and status. Status shows a green color dot when the system service is enabled. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 45 NFS Service window. • Enabled—Status of the Unix/Linux NFS service. Web File Manager—This service is configured from the Applications > Web File Manager window. • Enabled—Status of the Web File Manager service. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 46 Enable TCP/IP Networking—Status of TCP/IP Networking. This is enabled from the Administration > Network window. System Port Management—The System Port is configured from the Administration > General Settings > System Administration window. • Port—Value of the System Port. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 47: Resource Monitor

    • Bandwidth Transfer—Shows the amount of in-coming and out-going bandwidth traffic over time for each available LAN port of the NAS. • Process—Shows information about the processes running on the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 48: View Logs

    Users—User or system that generated the log entry. • Source IP—IP address of the user. • Computer Name—Name of the computer (if applicable) or local host that generated the log entry. • Content—Description of the log. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 49 SSH, AFP, SAMBA, RADIUS, or iSCSI. • Accessed Resources—Type of resource accessed. For example: administrative activity, path, and name of files transferred. • Action—Type of action. For example: login, log out, write, read, delete, and rename. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 50 • Connection Type—Type of connection. For example, HTTP, FTP, Telnet, SSH, AFP, SAMBA, RADIUS, or iSCSI. • Accessed Resources—Type of resource accessed. For example, administrative activity or network share folder. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 51: Administration

    User Groups General Settings This section describes how to configure the general settings for the NAS. • System Administration • Date and Time • Daylight Savings Time • Language • Password Strength Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 52 Force secure connection (SSL) only—This option forces the use of an SSL connection. After enabling the “Force secure connection (SSL) only” option, the Web Administration can only be connected via HTTPS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 53 When using a web browser to access the server or save a file, the display time of the action will be incorrect. • The time of event log displayed will be inconsistent with the actual time when an action occurs. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 54 Click Apply to update the Date and Time settings. STEP 4 Daylight Savings Time From the Administration > General Settings > Daylight Savings Time window you can automatically update the time to accommodate daylight savings time on the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 55 Enable customized daylight saving time table—Click the check box to create a custom Daylight Savings Time table. When selected, the Customized Daylight Saving Time Tables opens. Click Add Daylight Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 56 If the filename encoding is not properly selected, the following problems may occur: • You may be unable to create files or folders in certain languages. • You may be unable to display filenames or folder names in certain languages. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 57 You can enable one or more of the Password Strength options to enforce password strength. After the setting has been applied, the system will automatically check the validity of password set by users. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 58: Network

    NAS. • The new password must not be "cisco", "ocsic", or any variant obtained by changing the capitalization of letters therein, or by substituting “1” “|” or “!” for i, and/or substituting “0” for “o”, and/or substituting “$” for “s”—This option specifies that the password cannot contain a variation of...
  • Page 59 Configure or view the TCP/IP settings. STEP 2 IP Address • Interface—Physical NAS network interface. • DHCP—Specifies whether this interface uses Dynamic Host Configuration Protocol (DHCP). • IP Address—IP address of this interface. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 60 Lease time refers to the time that the IP address is leased to the clients by the DHCP server. When the time expires, the client has to acquire an IP address again. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 61 It transmits based on the selected transmit hash policy. The default policy is a simple slave count operating on Layer 2 where the source MAC address is coupled with destination MAC Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 62 Primary DNS Server—Enter the IP address of the Domain Name System (DNS) server. This address is typically provided by your Internet Service Provider (ISP). • Secondary DNS Server—Enter a second DNS server. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 63 ISP. This configuration ensures that the server is always available independent of the IP address. To use this service you must establish an account with a dynamic DNS service provider. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 64 DDNS service. • Select DDNS Server— From the drop-down list, select a DDNS server. The NAS supports the following DDNS server providers: www.tzo.com www.dyndns.org update.ods.org members.dhs.org www.dyns.cx www.3322.org www.no-ip.com Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 65 The latest browsers such as IE8, Safari 4, and Firefox prefer IPv6 DNS but will fall back to IPv4 if IPv6 fails. This setting also needs to be applied on the router. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 66 Use static IP address—Click to use a static IP address. Enter the IP address (for example, 2001:bc95:1234:5678), prefix length (for example, 64), and the gateway address for the NAS. Contact your ISP for the prefix and the prefix length information. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 67: Hardware

    (::) in both fields. Click Apply to save the IPv6 settings. STEP 4 Hardware From the Administration > Hardware window, you can configure the hardware related functions of the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 68 CPU temperature, and hard drive temperature meet the criteria. • Self-defined temperature—Click to define the settings manually. Select the temperature from the drop-down lists. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 69: Security

    High—Only allow connections that are on the list. This is commonly referred to as a white list. To add connections to the list, click the green “+” icon and add the connection. Click the red “-” icon to remove a connection. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 70 You can define the rules of IP blocking for different services or protocols. If the Security Level is set as High, Network Access Protection will be NOTE disabled since only connections from specified IP addresses are permitted access. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 71 In 10 minutes, after unsucessful attempts for 10 times, block the IP for 5 minutes. You can select the following services or protocols: • • Telnet • HTTP(S) • • SAMBA • Click Apply to save the settings. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 72 If you import an incorrect secure certificate, you may not be able to log into the NAS NOTE via SSL. To resolve the problem, you can restore the SSL certificate to default and access the system again. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 73 Your client device requires the support of 802. 1 x with Extensive Authentication Protocol (EAP) available for configuring the certificate and private key. The following steps illustrate the use of this RADIUS feature. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 74: Notification

    Simple Mail Transfer Protocol (SMTP) server. The NAS supports email alert to inform you about any system warnings or errors. To receive the alert by email, you need configure the SMTP server. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 75 A user name and password must be specified. User Name—Enter your email account user name. Password—Enter your email account password. • Use SSL/TLS secure connection—Enables Secure Sockets Layer (SSL) / Transport Level Security (TLS) connections. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 76 Different parameter settings are displayed dependent on your choice of the default service provider or adding your SMS service provider. Enter the parameters for either Clickatell or Add SMS service provider: STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 77 In order to get the API_ID, the user needs to add the NAS product name to the service provider list. In this case, it will be Cisco. This ID is different from the Client ID that the user receives when product is registered.
  • Page 78 Send system warning alert by—From the drop-down list, select how you want the system warning alert sent. The options are: No alert—Select if you do not want system warning alerts sent. Email—Select to receive system warning alerts via email. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 79: Power Management

    From the Administration > Power Management window, you can restart or shut down the NAS immediately, define the behavior of the NAS when the power resumes after a power outage, and set a schedule for automatic system power on and off. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 80 When the AC power resumes—Specify the action the NAS should take when the power resumes after power loss. Resume the server to the previous power-on or power-off status— The NAS will return to its previous power-on or power-off status. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 81: Network Recycle Bin

    After enabling Network Recycle Bin, all of the files deleted via Samba/CIFS (not NFS, AFP, FTP) in the network folders of the NAS are moved to the Network Recycle Bin network folder. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 82 Empty Network Recycle Bin—To the clear network recycle bin, click EMPTY NETWORK RECYCLE BIN. All files in the network recycle bins are permanently deleted when clicking Empty CAUTION Network Recycle Bin. Click Apply to save the settings. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 83: Backup/Restore Settings

    Backup—Click to backup all of the system settings, including the NAS user accounts, server name, system application settings, network services settings, and network configuration. Restore System Settings • Restore—Click Restore to restore all of the settings. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 84: System Logs Settings

    System Logs Settings This section describes the system logs and includes the following sections: • System Log Settings • System Event Logs • System Connection Logs • On-Line Users • Syslog Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 85 Users—User or system that generated the log entry. • Source IP— IP address of the user. • Computer Name—Name of the computer (if applicable) or local host that generated the log entry. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 86 From the System Connection Logs window, you can also disconnect the IP address connection or add the IP address to the black list. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 87 Action—Type of action. Examples of action types are login, log out, write, delete, read, or rename. From the drop-down list, you can filter the type of log message displayed. Log STEP 2 types are All events, Informational, Error, and Warning messages. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 88 STEP 1 the Navigation menu. The System Connection Logs window opens. Right-click a single log and delete the record. Or click Clear to delete all of the STEP 2 system connection logs. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 89 On-Line Users From the Administration > System Log Settings > On-Line Users window, you can view information about the users accessing the system. This displays real- time status versus system log information. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 90 Choose Administration > System Log Settings > On-Line Users from the STEP 1 Navigation menu. The On-Line Users window opens. Right-click a log and select from the following options: STEP 2 • Disconnect this connection—Select to disconnect the selected IP address. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 91 Choose Administration > System Log Settings > Syslog from the Navigation STEP 1 menu. The Syslog window opens. Click Enable syslog. STEP 2 Enter the hostname or IP address of the syslog server in the Syslog Server IP field. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 92: Firmware Upgrade

    NAS. The current NAS settings will not change while performing the firmware version update. As a precautionary measure, backup the NAS system configuration before CAUTION upgrading the firmware. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 93: Restore To Factory Default

    CAUTION When you restore to the factory default settings, all of the drive data, user accounts, network shares, and system settings are cleared and restored to default. Please back up all important data and system settings before resetting the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 94: Network Service Discovery

    NAS. Click OK to continue or Cancel to exit. STEP 3 Network Service Discovery This section describes the following network discovery configurations: • UPnP Discovery Service • Bonjour Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 95 Bonjour, your Mac and Windows will automatically discover the network services, such as FTP, which are running on the NAS without the need to enter the IP addresses or configure the DNS servers. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 96 Web Administration— Web administration • SAMBA—Server Message Block over TCP/IP • AFP—Apple File Protocol over TCP/IP • SSH— Secure Shell • FTP—File Transfer Protocol • HTTPS—Secure web server • UPNP—DLNA media server Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 97: Users

    FTP service, you can use this name to login as a guest. A maximum of 4096 local users can be created. This number includes the system NOTE default users. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 98 Personal Share Folder—Share folder for the user. • Privilege—Privilege for the share folders. Privilege access options are read only, read/write, and deny access. Click Next to continue to User Information settings. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 99 Windows, Unix, or Mac platform. Only an user account assigned to this personal folder can see it. Later if you want to change this folder for others to see, go to that share and edit the account. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 100 Click Next to continue to the Account Login Info window. STEP 3 Enter the parameters. STEP 4 • User Name Prefix—User name prefix. For example, this could be a department prefix such as Engineering or Marketing. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 101 Choose Administration > Users from the Navigation menu. The Users window STEP 1 opens. Click the check box next to the user name that you want to delete. STEP 2 Click Delete. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 102: User Groups

    • everyone—All registered users belong to the everyone group. You cannot delete this group. A maximum of 4096 groups can be created. This number includes the system NOTE default user groups. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 103 From the drop-down list, Displays entries per page, select the number of entries STEP 4 to display. Click the arrows in the lower right to navigate forward and back on the User STEP 5 window. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 104 Click the check box next to the user group name that you want to delete. STEP 2 Click Delete. STEP 3 Click OK to continue or Cancel to exit. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 105: Disk Management

    The Disk Management > Volume Management window shows the model, size, and current status of the disks in the NAS. You can format volumes, check disks, and scan bad blocks on the disk. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 106 Managing the System Disk Management Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 107 The overall capacity of linear disk is the sum of all disks. Linear disk is generally used for storing large data and is not appropriate to use for file protection of sensitive data. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 108 To install a disk when the server is on, make sure the disk volume is in “degraded” mode. Or wait for two long beeps after the disk crash, then insert the new disk. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 109 The Volume Management window opens. Click on a desired volume type that is supported by your NAS. STEP 2 Choose parameters for your selected volume type. STEP 3 Click Create. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 110 Web—Network share for Web Server. • Network Recycle Bin 1—Default network recycle bin share for deleted files. You need to enable the network recycle bin from the Administration > Network Recycle Bin window. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 111: Raid Management

    RAID 5 expansion, RAID 6 expansion. Add hard drive This action enables adding new drive member to a drive configuration. Add hard drive is supported by the following drive configurations: RAID 5 and RAID 6 expansion. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 112 Choose Disk Management > RAID Management from the Navigation menu. The STEP 1 RAID Management window opens. Click on the volume that you want to expand. STEP 2 Click Expand Capacity. The Expand capacity window opens. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 113 Select the hard drive to add to the RAID and click Add Hard Drive. All data on the STEP 4 selected drive will be deleted during this process. Click OK to confirm. The NAS will beep twice. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 114 Select a drive to be added to the volume that you previously selected and click STEP 4 Configure Spare Drive. When you add a spare drive, all the data on the selected drive will be deleted during this process. Click OK to proceed. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 115: Hdd Smart

    Test Select to execute the a rapid or complete SMART test for the hard disk. The test result will be shown. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 116 STEP 2 Choose either Rapid Test or Complete Test to test the hard disk. The Complete STEP 3 Test is more thorough, but will take longer to test. Click Test. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 117: Encrypted File System

    Choose Disk Management > Encrypted File System from the Navigation menu. STEP 1 The Disk Volume Encryption Management window opens. Click Encryption Key Management. The Encryption Key Management window STEP 2 opens. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 118: Iscsi

    4. When you mount a brand-new iSCSI-based volume on your server, Windows treats it the same as if you have added a new hard drive to your computer. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 119 Too many concurrent connections may slow down the performance of the NAS. iSCSI Quick Configuration Wizard From the Disk Management > iSCSI window, you can enable iSCSI and create an iSCSI target list using the Quick Configuration Wizard. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 120 STEP 8 • Creating an iSCSI target • Creating an iSCSI LUN and mapping it to the target From the Create New iSCSI Target window, enter the following parameters: STEP 9 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 121 From the Create an iSCSI LUN window, configure the following parameters: STEP 13 • LUN Allocation—Select one of the following modes to allocate the disk space to the LUN. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 122 LUNs for an iSCSI target. The LUNs created can be mapped to and unmapped from the iSCSI target anytime. You can also unmap the LUN from a target and map it to another target. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 123 Instant Allocation—Select this option to allocate the disk space to the LUN instantly. This option guarantees the disk space assigned to the LUN but may take more time to create the LUN. • LUN Name—Enter the LUN name. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 124 Connected The iSCSI target has been connected by an initiator. Disconnected The iSCSI target has been disconnected. Offline The iSCSI target has been deactivated and cannot be connected by the initiator. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 125 When you click this icon, the LUN will be moved to the Un-Mapped iSCSI LUN List. Click this icon to map the LUN to an iSCSI target. This option is only available from the Un-Mapped iSCSI LUN List. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 126 From the Disk Management > iSCSI > Advanced ACL window, you can create a LUN masking policy to configure the permission of the iSCSI initiators that attempt to access the LUN mapped to the iSCSI targets on the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 127 You can click the Edit icon on the LUN masking list to edit the default policy. Make sure you have created at least one LUN on the NAS before editing the default NOTE LUN policy. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 128 STEP 10 automatically and ask if you want to initialize the newly found hard drive. Click OK and format this drive as you usually would when adding a new disk. STEP 11 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 129 Port—Enter the iSCSI target port number. The default port number is 3260. • CHAP—If applicable, enter the CHAP authentication information. Target User Name—Enter the target user name for CHAP authentication. Target Secret—Enter the target secret key for CHAP authentication. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 130 The Linux Open-iSCSI Initiator is a built-in package in Ubuntu 8.04 LTS or later. You can connect to an iSCSI volume at a shell prompt with a few commands. For more information about Ubuntu, see: http://www.ubuntu.com/ To download Open-iSCSI see: http://www.open-iscsi.org/ Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 131 10.8. 1 2.31,3260] [ OK ] Check the device status with dmesg. STEP 6 # dmesg | tail Enter the following command to create a partition. In this example, /dev/sdb is the STEP 7 device name. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 132: Virtual Disk

    This function and its content is only applicable on some NAS models. NOTE Each virtual disk drive will be recognized as a single logical volume in the local system. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 133: Network Shares

    Several default network shares are created during system initialization and installation. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 134 To use this function, you must enable WebDAV and Web server from the Network Services > Web Server window. See WebDAV Access Control, page 136. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 135 192. 1 68.0.0/24. The second valid format is a.b.c.d/network mask. In this case, a.b.c.d refers to the network and the following value refers to the network mask setting. For example, the same IP configuration can be specified as192. 1 68. 1 00.8/255.255.255.0. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 136 Enter a description for the share folder. g. Click Next. Select a privilege level and guest access rights for the share folder and click Next. STEP 3 Select read/write access by user and click Next. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 137 Choose Network Shares > Share Folders > ISO Share Folders from the STEP 1 Navigation menu. The ISO Share Folders window opens. Click Mount An ISO File. The Choose An ISO Image File window opens. STEP 2 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 138: Quota

    From the Network Shares > Quota window, you can enable the quota settings for all the users and specify the quota size they are allowed to use on each disk volume of the NAS. This function is disabled by default. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 139 Choose Network Shares > Quota from the Navigation menu. The Quota window STEP 1 opens. Click Enable quota for all users to enable a quota size to be applied to all users. STEP 2 Enter a quota size in MB. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 140: Network Services

    The workgroup name must not exceed 15 characters. The following characters are not supported: " / \ [ ] : ; | = , + * ? < > ` ' % Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 141 Click Enable file service for Microsoft networking to enable Microsoft STEP 2 networking. Select either Standalone Server or AD Domain Member networking type and STEP 3 enter the appropriate parameters according to the the networking type that you choose. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 142 The AD server name is part the computer name. Example in Windows 2003: computer name displays “aaaaaa.bbbbbb.com” where “aaaaaa” is the AD server name and “bbbbbb.com” is the domain name. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 143 From the Network Services > Microsoft Networking > Advanced Options window, you can configure advanced settings such as enabling WINS server, NTLMv2 authentication login for shared folders, and enable trusted domains. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 144 NTLMv2 authentication. If the option is turned off, NTLM (NT LAN Manager) will be used by default and NTLMv2 can be negotiated by the client. The default setting is disabled. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 145: Apple Networking

    " / \ : | ? < > . % If you do not wish to assign a network zone, enter an asterisk (*). The asterisk (*) is the default setting. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 146: Nfs Service

    Click Apply. Your Apple networking settings are updated to the NAS. STEP 3 NFS Service From the Network Services, NFS Service window, Linux users can enable NFS Service to support file access by Linux servers. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 147 For virtualization environment, it is recommended that you disable the write cache NOTE function in the Administration > Hardware dialog box. Default is disabled. Click Apply. Your NFS service settings are updated to the NAS. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 148: Ftp Service

    STEP 4 You can enable or disable Unicode Support by clicking Yes (enabled) or No STEP 5 (disabled) in the Unicode Support field. The default setting is No. If your FTP client Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 149 IP address or automatically detects the external IP address so that the remote computer can connect to the FTP server successfully. Click Apply. Your FTP service settings are updated to the NAS. STEP 9 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 150: Telnet/Ssh

    Click Enable SFTP to use SFTP, known as SSH File Transfer Protocol or Secure STEP 6 File Transfer Protocol. Click Apply. Your Telnet/SSH settings are updated to the NAS. STEP 7 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 151: Snmp Settings

    Specify up to three SNMP trap addresses in the Trap Address fields. STEP 5 Select an SNMP version. You can choose from SNMP V1/V2 or SNMP V3. STEP 6 Specify an SNMP community in the Community field. STEP 7 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 152: Web Server

    To access the NAS using a web browser, enable Web File Manager. See Web File Manager, page 164. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 153 (website) on one physical host. You can host multiple websites on the NAS with this feature. The maximum number of websites that you can host with virtual host is 32. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 154 SSL Certificate Import—If you are going to enable SSL connection for the website and intend to use your own trusted SSL certificates, you can import the certificate from the administration backend in Administration > Security > SSL Secure Certificate and Private Key. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 155 • Transfer the WordPress files to www_mysite2.com When the files transfer is complete, point your web browser to the websites. Use STEP 9 http or https, depending on your connection settings: Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 156: Remote Access

    Remote Access From the Network Services > Remote Access window, you can activate Cisco Access Now. Cisco Access Now is the secure, easy-to-use way to access and manage your Smart Storage NAS devices from anywhere. The process for activating and managing NAS using Cisco Access Now is: •...
  • Page 157 Simultaneous Web/Mobile device connections Creating a Cisco Access Now Account and Registering Your NAS To activate the remote access network service, you need to create a Cisco Access Now account and register your NAS device(s) to the account. The Cisco Access Now account is different than a Cisco.com account. If you NOTE already have a Cisco.com account, that account will not work for Cisco Access...
  • Page 158 Remote Access window opens. Click Activate Cisco Access Now. STEP 2 If you already have a Cisco Access Now account, continue to Step 7. If you do not STEP 3 have a Cisco Access Now account, in the Create Account section, click New Registration.
  • Page 159 NAS device name has been registered with the Cisco Access Now service. To register multiple NAS devices to your Cisco Access Now account, log into the NOTE NAS device you want to register. Repeat Step 7 and Step 8.
  • Page 160 To preview or make any modification to the remote access settings, click the Cisco Access Now link. You are redirected to the Cisco Access Now web site and will need to log in with your email and password. If you have multiple NAS devices registered, you will see a list showing all of your registered devices and other devices that you are able to access.
  • Page 161 • You can also create a new Cisco Access Now account from the web site. Click the Create a New Account link to create a new account. After you successfully login, the NAS devices that are registered to your Cisco Access Now account are displayed in the My Devices window.
  • Page 162 NAS device username and password. To share a NAS device, click Share. STEP 5 You can only share with email addresses that have signed up for Cisco Access Now NOTE accounts. a. In Friends Email, enter the Cisco Access Now email address for the person you would like to invite and share the NAS access.
  • Page 163 Managing the System Network Services To delete a shared access, enter the Cisco Access Now email address for the person you would like to delete and click Delete. From the drop-down list, select the language you want for the GUI.
  • Page 164: Applications

    You have the option of using a web browser to access your files on this NAS. If your system is connected to the Internet and uses a public IP address, the Web File Manager allows you to access your files on the NAS using a web browser. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 165 If your NAS is configured with a different port, you need to use that port value for access to the Web File Manager application. You need a valid user account to log into the Web File Manager management GUI. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 166: Accessing The Web File Manager

    Choose Web File Manager from the Application drop-down list, located in the top STEP 2 right corner of the window. The Web File Manager window opens. If a login window appears, login to the Web File Manager. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 167: Using The Web File Manager

    Actions Area—The Actions Area is the largest part of the Web File Manager where you can perform numerous actions on files and directories on your NAS. These actions are described below. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 168 Click to rename the currently selected file or directory. Copy Click to copy the currently selected file or directory. Move Click to move the currently selected file or directory. Delete Click to delete the currently selected file or directory. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 169 Select the file or folder that you want to rename. STEP 1 Click the Rename icon. The Rename dialog opens. STEP 2 Enter a new name for the file or folder and click Ok. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 170 Select the file that you want to delete. STEP 1 Click the Delete icon. The Delete dialog opens. STEP 2 Click Yes to verify that you want to delete the file. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 171 STEP 3 Locate the ISO file on the NAS. Right-click the file and select Unmount from the STEP 4 menu. Click Yes to confirm and then click OK to unmount. STEP 5 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 172: Multimedia Station

    Click Enable Multimedia Station to enable the Multimedia Station. This option is STEP 5 enabled by default. You can access the Multimedia Station from one of the following links: http://<NAS IP address>:80/MSV2/ https://<NAS IP address>:8081/MSV2/ Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 173 IP address>:8081/MSV2. The default port is 8081. If your NAS is configured with a different port, use that port value for access to the Multimedia Station application. You need a valid user account to log in to the main management GUI. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 174 Action Icons Action Icon Description Home Click to return to the home directory of Multimedia Station. Parent Click to return to the parent directory. Directory Refresh Click to refresh the current directory. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 175 You have to set up the SMTP server in the NAS administration console before using this feature. See Configure SMTP Server, page Thumbnails Click to browse the files in thumbnail view. This is the default view in MultimediaStation. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 176 Click an image file to open it. STEP 2 Click EXIF in the upper left corner of the window to view detailed information such STEP 3 as filename, size, date, and aperture. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 177 To copy the files from another location in Media Center to the album, click the File STEP 5 Copy tab and select the files to copy. Click File Copy to start copying the files. STEP 6 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 178 You can add an image file as your album cover to the album folder in Multimedia Station. You can set the album cover for each album by specifying one photo for the album. Action can be performed by administrators only. NOTE Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 179 Multimedia Station must be accessible from the Internet. It is recommended to set up the DDNS for the NAS before using this feature. See DDNS, page Action can be performed by administrators only. NOTE Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 180 My Name—Enter your name. Supported characters are alphabet (A-Z and a- z), numbers (0-9), dash (-), and underscore (_). • My Email—Enter your email address. Maximum number of characters is 128. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 181 From Multimedia Station, choose Media Center > My Video. STEP 1 Browse and locate the video file you want to transcode. STEP 2 Click the Transcode Video icon and wait while the transcoding is in process. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 182 Multimedia Station supports is 128, including the admin account. The user accounts created here are different from the system accounts you create NOTE on the NAS from Administration > Users. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 183 To change the Multimedia Station administrator password: From Multimedia Station, choose Control Panel > Change Password. STEP 1 In the Change Password window, enter the following: STEP 2 • Old Password—Enter the old password. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 184 4:3 aspect ratio. The supported format is PNG. The maximum number of photo frames Multimedia Station supports is 64, including the system default photo frames. The system default photo frames cannot be deleted. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 185 In the Inaccessible Folder section, select the folder to allow public access and STEP 2 click > to move the folder to the Accessible Folder section. Click Save to apply your settings. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 186: Download Station

    After the Download Station is enabled, it can be accessed by selecting NOTE Applications > Download Station from the top right corner of the Administration window. Click Apply. Your Download Station settings are updated to the NAS. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 187: Accessing The Download Station

    If a login window appears, login to the Download Station. STEP 3 Using the Download Station To use the download function of the NAS, you must enable the Download Station application from Applications > Download Station. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 188 Enter the user name and password to access the URL of the download task (if STEP 3 necessary). Click Ok to start downloading. After uploading a download task, the task will STEP 4 appear on the View Run List. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 189 You can select to remove the download task only and retain the downloaded files, or remove the task and downloaded files. To access the folders you have downloaded, go to the NAS “Download” share NOTE folder. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 190: Itunes Server

    Click Enable iTunes Service to enable iTunes Service. STEP 2 If you want to require the users to access the data only by entering the correct STEP 3 password, click Password required and enter a password. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 191: Upnp Media Server

    UPnP device control protocols built on open, Internet-based communication standards. The term UPnP comes from the term Plug-and-Play, a technology for dynamically attaching devices to a computer. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 192: Mysql Server

    MySQL Server will only be configured as local database server for the web server of the NAS. After enabling remote connection, you can assign a port for the remote connection service of MySQL Server. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 193: Pkg Plugins

    NAS. Before you install the packages, make sure the files are correct, read the instructions carefully, and back up all important data on the NAS. Download the software package that you want to install on NAS to your computer. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 194: Syslog Server

    Click Remove. The PKG Plugin is removed from the NAS. STEP 3 Syslog Server This section describes how to configure the syslog server settings for the NAS. • Server Settings • Filter Settings • Syslog Viewer Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 195 You can also enable TCP by clicking on Enable TCP which uses TCP port 514 by default. You can change this to a different port by entering a different port number. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 196 Filter Settings. The filter wizard helps you create the filters easily. You can also select to use the manual editing mode to create and edit the filters. • Delete—Click to delete a filter. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 197: Radius Server

    M.ID—Message ID of the log. • Message—Message content of the log. RADIUS Server This section describes how to configure the RADIUS server settings, such as: • Server Settings • RADIUS Clients • RADIUS Users Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 198 Grant dial-in access to system user accounts—Click the check box to enable dial-in access to existing users. RADIUS server supports PAP, EAP-TLS/PAP, and EAP-TTLS/PAP authentication for NOTE system user accounts. Click Apply to save the server settings. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 199 Action—You can enable, disable, or edit the RADIUS client from the Action field. • Delete—Click to delete the selected RADIUS client. • Create a New Client—Click to create a new RADIUS client. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 200 From the Applications > RADIUS Server > RADIUS Users window, you can configure the RADIUS user settings. RADIUS users are the specific end points such as PCs and devices actually attempting to connect to and gain access to network resources. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 201 Status—Displays the user account status. You can enable or disable the user account in the Action field. • Action—You can enable, disable, or edit the RADIUS user from the Action field. • Delete—Click to delete the selected RADIUS user. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 202: Backup

    “Synchronize,” the data on the internal drives of the NAS and the external storage device are synchronized. Any different files from the same folder name on the external device are deleted. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 203 Select a copy option in Copy options. STEP 6 If you select “Synchronize”, all data on the destination folders will be DELETED and CAUTION then synchronized with the source folders. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 204: Usb One Touch Copy

    Touch Copy window opens. Click one of the behaviors of the USB One Touch Copy button. STEP 2 Click Apply. Your USB One Touch Copy settings are updated to the NAS. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 205: Remote Replication

    In order to reduce the network bandwidth usage as well as the time consumed, your files can be compressed before transferring over the network. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 206 Set up other options for the remote replication job. Click Finish. A new replicating job appears in the Current Jobs list. Click Apply. Your Remote Replication settings are updated to the NAS. STEP 5 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 207: Time Machine

    Select a capacity to be assigned to the Time Machine destination. STEP 5 Time Machine will eventually utilize all the disk space allocated to it. NOTE Click Apply. Your Time Machine settings are updated to the NAS. STEP 6 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 208 The first-time backup can take more time, according to the data size on the Mac. To recover the data to the Mac OS, see the tutorial on http://www.apple.com. Manage Backup You can manage the existing backup from the Manage Backup window. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 209: Mozy Backup

    This section describes the Mozy online backup service and includes the following: • Introduction • Mozy Security Overview • Activating Mozy Online Backup Service • Managing Your Backups • Restoring Your Files • Managing Account Services • Mozy Account Pages Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 210 Introduction The phenomenal growth in storage demand in today’s Internet world is creating challenges for business. Mozy backup on the Cisco Smart Storage NAS provides small businesses with a secure enterprise-level disaster recovery solution for their critical data. Small business computers and servers can connect to the NAS for backing up their data and sharing folders and files.
  • Page 211 STEP 3 Click Next to continue with the registration. You are advised that to create an STEP 4 account, you will need an email address and credit card for billing purposes. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 212 Click Next. If a Security Alert dialog box appears, click Yes to continue. A new STEP 5 browser window opens and you are directed to cisco.mozy.com, where you will create an account with Mozy. Click Sign Up Now. The Create Admin Account window opens. Enter the...
  • Page 213 Click Next. The license is activated for the account and a message displays STEP 20 advising that you have authenticated with Mozy. Click Finish to exit the setup wizard. Continue to Managing Your Backups, STEP 21 page 216 to configure your backup parameters. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 214 Verify Password—Re-enter the password for the account. Click Next. STEP 6 From the Mozy Server Location window, select the closest Mozy country location STEP 7 to back up the files to. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 215 STEP 7 page 216 to configure your backup parameters. You can view the status of your account and the NAS activation key from Backup > NOTE Mozy Backup > Manage Services. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 216 Backup Settings—Setting the bandwidth throttle and backup type (continuous or scheduled). • Account Management—Modify account tasks, such as increase storage, change payment details, or deactivate backup service. • Restore Files—Three methods are offered for restoring your files. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 217 For example, 15GB/20GB signifies that there is 15 GB of storage space used out of 20 GB of storage space purchased. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 218 Backup Storage allocation bar—Displays the percentage of used allocated space. Increase Mozy Storage—Click the link to go to Cisco.Mozy.com where you can increase the storage capacity. In Backup Status & Logging, you can view the progress of the backup. STEP 4 Files are not backed up immediately.
  • Page 219 1 Mbps uplink capacity. In this case, they can limit Mozy to use 250 Kbps so that the majority of their network bandwidth is reserved for company operations. Always Limit—Select to always limit the Internet connection usage to the specified kilobytes per second. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 220 You have an active account with Mozy. • You have performed a backup within the last month. • The file has not been deleted or removed from your computer. • The file is selected for backup. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 221 • If you changed a file, you will have 30 days from the day the change was uploaded to restore the previous version of the file. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 222 (*) is treated as a character in the string being searched. So, if you enter text and an asterisk (*) in the Search field, nothing will be returned. c. Click Search. The Search Result is displayed. d. Select the files to restore. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 223 View Log—Click the link to view the restore log history. Failed—Number of files and bytes that failed during the restore. Succeeded—Number of files and bytes that were restored successfully. • Time Initiated—Time that the restore was started. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 224 Mozy website. For more information about Mozy account management, see Mozy Account Pages, page 227. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 225 Click the View Log link to view the backup log history. • Last Unsuccessful Backup—Displays date and time of last unsuccessful backup. Click the View Log link to view the backup log history. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 226 From Manage Mozy Client, you can stop or start the online backups to Mozy. This STEP 5 would typically be used to troubleshoot issues with the Mozy online backup on Cisco Smart Storage. You can also deactivate and activate the Mozy service. To suspend or resume backups: •...
  • Page 227 For any Mozy issues with Cisco Smart Storage, if your product is under warranty or you have a Cisco service contract, contact Cisco support first. If it is a Mozy issue, you will be redirected by Cisco support to the Mozy support center. See Appendix B, “Where to Go From Here.”...
  • Page 228 • Contact Support—Lists the Mozy support email and phone contact. To sign out of the Mozy Account Pages, click Log Out in the upper-right corner of STEP 3 the window. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 229: External Device

    Do not unplug an external device when it is in use to protect it and the data on it. CAUTION Formatting or removing a disk partition from an external device will delete all data CAUTION from the external device. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 230 USB disks. For example, if you are using an external disk drive with four partitions, the NAS will recognize each partition as USBdisk1, USBdisk2, USBdisk3, and USBdisk4. To format a complete clean for external drives, you need to format each partition. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 231: Ups Settings

    UPS. If these fields are not filled, either the UPS is not communicating with the NAS or it does not provide this information to the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 232 USB UPS (auto detect)— Choose if your UPS is connected to the NAS via USB. • APC UPS with SNMP Management—Choose if your UPS is connected to the NAS via IP SNMP. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 233 Managing the System External Device Enter the IP address of the UPS in the address fields. STEP 7 Click Apply. Your UPS settings are updated to the NAS. STEP 8 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 234: Chapter 4: Configuring The Nas For Active Directory Authentication

    It is important to note the time and date settings of your NAS device. A time NOTE deviation of more than 5 minutes between the NAS and your Domain Controller causes Kerberos Authentication to fail and you cannot join your domain. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 235: Joining The Nas To Your Domain

    To get the date and time from an NTP server, check Synchronize with an internet STEP 3 time server automatically. To specify an NTP server in the Server field, check Input Manually. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 236: Configuring Dns Settings

    We recommend that you use the domain controller as the primary DNS server. In the Secondary DNS Server field, enter the IP address of the secondary DNS STEP 3 server. To save your settings, click Apply. STEP 4 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 237: Configuring Microsoft Networking

    STEP 1 choose Network Services > Microsoft Networking. Click the AD Domain Member radio button. STEP 2 (Optional) In the Server Description field, enter a description of your NAS. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 238 In the NetBIOS Remote Machine Name Table, the first row contains the hostname of the domain controller (in this example, MY_DC) and the second row contains the NetBIOS name (in this example, NSS), as indicated by the text in bold. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 239 In the Domain Administrator Username field, enter the username of the domain STEP 8 controller administrator. In the Domain Administrator Password field, enter the password of the domain STEP 9 controller administrator. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 240 To access NAS shared folders from a computer which is not part of the Active Directory domain, use a Windows Explorer window to open the shared folder and then provide your credentials as follows: <NetBios_Domain_Name>\<domain_username> For example, mydomain\nssuser1. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 241: Chapter 5: Nas Maintenance

    • Restart or Shut Down the NAS • Hardware System Reset • Disk Failure or Malfunction • Power Outage or Abnormal Shutdown • System Software Abnormal Operation • System Temperature Protection Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 242: Restart Or Shut Down The Nas

    Hardware system reset as described in this chapter is different from the NOTE Administration > Restore to Factory Default command. See Restore to Factory Default, page 93 more details regarding the Restore to Factory Default command. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 243 To reset the system by the reset button, the option Enable configuration reset NOTE switch in Administration > Hardware must be activated. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 244: Basic System Reset (3 Seconds)

    LCD panel) To perform a basic system reset: Press and hold the reset button for 3 seconds, a beep will sound. STEP 1 Wait for the NAS to reboot. STEP 2 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 245: Advanced System Reset (10 Seconds)

    If a disk failure has occurred, the log will specify which disk has failed. STEP 2 Locate the failed disk on the NAS and remove it. The failed disk can be identified STEP 3 by a red indicator over the failed disk. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 246 The NAS must be repaired by professional technicians, do not try to repair the NOTE server yourself. Back up any important files or folders to avoid potential data loss due to disk failure. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 247: Power Outage Or Abnormal Shutdown

    The system shuts down automatically for hardware protection if any of the following criteria is met: • The system temperature exceeds 70°C (158°F) • The CPU temperature exceeds 85°C (185°F) • The hard drive temperature exceeds 65°C (149°F) Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 248: Product Battery Replacement

    Please contact Cisco or an authorized service agent if the product fails to perform due to malfunction of the permanently affixed battery.
  • Page 249: Chapter 6: Troubleshooting Abnormal Raid Operation

    Insert or remove only one drive from the NAS at a time. CAUTION After inserting or removing a hard drive, wait until you hear two beeps from the NAS CAUTION before inserting or removing the next hard drive. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 250: Troubleshooting Abnormal Raid Operation Of Your Nas

    STEP 6 Reinstall and set up the NAS: a. If you haven’t done so already, back up the drive data to another storage device. b. Reinstall and set up the NAS. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 251 Unplug the drive with errors and insert a new drive in its place. d. Execute a RAID 1 migration. If the RAID configuration is RAID 5 or 6, back up the data and run system STEP 7 installation and configuration again. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 252: Chapter 7: Using The Lcd Display

    Single Single RAID 1 Single, JBOD, RAID 0, RAID 1 RAID 5 Single, JBOD, RAID 0, RAID 5 4 or more RAID 5 Single, JBOD, RAID 0, RAID 5, RAID 6 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 253 For example, when you power on the NAS with five disks installed, the LCD display shows: C o n f i g . D i s k s ? R A I D 5 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 254 The synchronization progress can be monitored from the Disk Management > Volume Management window. The synchronization rate is approximately 30-60 MB/s. This number can vary by disk models, system resource usage, and other factors. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 255 The default username is admin. The default password is admin. Username and password are case sensitive. Click Login. STEP 7 Follow the prompts to change the admin password. STEP 8 Click Submit. STEP 9 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 256: Viewing System Information Using The Lcd Display

    LAN Gateway—IP address of the network gateway device. • LAN PRI. DNS—IP address of the Domain Name System (DNS) server. This address is typically provided by your Internet Service Provider (ISP). Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 257: Physical Disk

    2 3 2 Press the Select button to view each disk. STEP 3 When Back to Main Menu is displayed, press the Enter button to return to the Main STEP 4 Menu. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 258: Volume

    RAID 5 (D) RAID 5 degraded mode RAID 5 (B) RAID 5 rebuilding RAID 5 (S) RAID 5 re-synchronizing RAID 5 (U) RAID 5 is unmounted RAID 5 (X) RAID 5 non-activated Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 259: System

    From the Main Menu, press the Select button until the Shut down option is STEP 1 displayed. Press the Select button to select Yes. STEP 2 Press the Enter button to confirm. STEP 3 Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 260: Reboot

    When the cursor moves to OK, press the Enter button. To confirm the changes, STEP 4 verify the password. N e w P a s s w o r d : Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 261: Back

    HDD Ejected Disk is ejected. Vol 1 Full Volume is full. Vol 1 Degraded Volume is in degraded mode. Vol 1 Unmounted Volume is unmounted. Vol 1 Nonactivate Volume is not activated. Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 262: Appendix A: Specifications

    Specifications This appendix lists the specifications for the Cisco Small Business NSS322, NSS324, and NSS326 Smart Storage devices. Feature NSS322 NSS324 NSS326 Physical Specifications Form Desktop Desktop Desktop Dimensions 5.91 x 4.02 x 8.5 in. 6.97 x 7.09 x 9.25 in.
  • Page 263 -52 ft to 34,777 ft -52 ft to 34,777 ft -52 ft to 34,777 ft Altitude (from -16 m to 10,600 m -16 m to 10,600 m -16 m to 10,600 m mean sea level) Cisco Small Business NSS300 Series Smart Storage Administration Guide...
  • Page 264: Appendix B: Where To Go From Here

    Where to Go From Here Cisco provides a wide range of resources to help you obtain the full benefits of the Cisco Small Business Smart Storage. Support Cisco Small Business www.cisco.com/go/smallbizsupport Support Community Online Technical Support www.cisco.com/support and Documentation (Login Required) Phone Support Contacts www.cisco.com/en/US/support/...
  • Page 265 Where to Go From Here Cisco Small Business Cisco Partner Central for www.cisco.com/web/partners/sell/smb Small Business (Partner Login Required) Cisco Small Business www.cisco.com/smb Home Marketplace www.cisco.com/go/marketplace Cisco Small Business NSS300 Series Smart Storage Administration Guide...

This manual is also suitable for:

Nss300 seriesNss 324Nss 326

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