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S-13
S-13
General Description
This feature allows the Attendant or station user, upon calling a busy station, to call an idle station by
dialing an additional digit. This feature will operate only if the number of the idle station is identical to that
of the busy station in all respects, except the last digit.
Operating Procedure
To operate:
1.
The dialed station (220) is busy.
2.
Dial "5" (or any digit between 0 and 9).
3.
If Station 225 is idle, call will be connected there.
Service Conditions
1.
This feature can be provided for all stations and the Attendant Console (s).
2.
STEP CALLING can be in any order, 0-9 or 9-0.
3.
If the second selected station is also busy, STEP CALLING can continue until a station rings.
4.
If a station is set for any type of CALL FORWARDING (ALL CALLS, BUSY LINE, NO ANSWER)
[C-2, 3, 5], the call forwarding will take effect.
5.
CALL FORWARDING - ALL CALLS/BUSY LINE [C-2, 5]: The activation of a call forwarding
feature by the called station can cause a STEP CALL to be completed to a station other than the
dialed station.
6.
CONSULTATION HOLD - ALL CALLS [C-17]: STEP CALL can be activated when a Busy Tone
is returned on a Consultation Hold attempt.
7.
The STEP CALL feature is not operational for trunk incoming calls to PBX stations.
Note:
STM:2 and STS:6 should be assigned as 1 by ASTD command, to restrict Step Call on DID.
8.
STEP CALL to a station in LINE LOCKOUT or maintenance busy state will result Reorder Tone.
Interactions
1.
A STEP CALL can search through an entire group to find an idle station.
2.
CALL FORWARDING [C-2, 3, 5]: STEP CALL will respond according to the numbering scheme
of the dialed station. Station A (7526) call forwards his phone to Station B (7128). Station B is
busy. The calling station dials 7526 and receives busy tone. The calling station then dials 2. The
call terminates at 7522.
3.
CONSULTATION HOLD-ALL CALLS [C-17]: STEP CALL can be used when encountering a
busy station via CONSULTATION HOLD.
4.
LINE LOCKOUT [L-3]: A STEP CALL to a station in LINE LOCKOUT [L-3] results in Reorder
Tone. Another digit can be dialed to reach an idle station.
Page 470
Step Call
Step Call
NEAX2400 ICS Business Features and Specifications
NDA-24143, Issue 4
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