Sharp disney DM004SH Owner's Manual page 123

Troubleshooting
Incoming Messages
3
Handset won't ring or vibrate for
some incoming messages
. Handset does not ring or vibrate for
4
messages with Low Priority.
. Handset does not ring, vibrate or
open Information window for
messages filtered as spam.
3
A confirmation requesting a reply
appears
. To reply, choose Yes and press %.
Confirmation does not appear for
replied messages.
3
Handset won't respond according
to Feeling Mail settings
. Responses set in Phone Book take
priority.
. Feeling Mail settings are disabled
when:
, Sender is saved in Phone Book as
Secret entry
, The message was filtered as spam
, The message was sorted to a
Secret folder
3
Message text appears distorted
. Follow these steps to change
encoding:
In message window, B
Settings
S
Select option
S
36
4-
Handling Messages
3
3
3
3
View
S
Char-code
% S S %
S %
Cannot move messages into
some folders
. To move to Secret folders, unlock
temporarily or cancel Secret
beforehand.
Cannot receive messages
. If n appears, memory is full; delete
messages (P.4-26).
. If ) appears, move to a place
where signal is strong.
E Mail is not delivered as sent
. Recipient must be subscribed to
compatible Messaging service
(E Mail, etc.). The maximum size of
messages/attachments handsets
can receive varies by make and
model. Confirm compatibility with
recipient handsets.
Still images are not delivered as
sent
. Recipient handset may not be
JPEG-compatible. Convert JPEG
files to PNG.
3
Video files are not delivered as
sent
. Send video files to video-compatible
handsets; recipient must be
subscribed to compatible
Messaging service (E Mail, etc.).