Troubleshooting - Sharp disney DM004SH Owner's Manual

Sending Messages
3
Cannot enter message text or
attach files
. Attachment size affects text size
limit. In turn, text size affects
attachment size limit.
3
Sending failure appears in
Information window
. To resend, follow these steps:
Sending failure S % S
message
S % S % S
3
Unsent message is not resent
automatically
. Auto Resend makes up to two attempts
to send unsent messages automatically.
Resend unsent message(s) manually.
3
Set Auto Play File cannot be set
. Apply to one file per message.
. Not available for Graphic Mail.
. May be unavailable for some files.
3
Messaging Settings are not applied
. Settings are valid for one message,
and effective when viewed on
compatible handsets/applications.
. Delivery Report/Priority setting may
not be effective when sent to mail
addresses.
. Priority setting does not affect
delivery speed.
3
Select Cannot set Messaging Settings
% S A
. These settings cannot be applied
to a message simultaneously
(select one): Set Auto Delete,
Reply Request, Forward NG, Delete
NG, Quiz, Set Auto Play File.
3
Signature is not inserted automatically
. Auto Insert is available for E Mail only.
3
Cannot cancel sent messages
. Short messages may not be canceled.
. Set Sent Cancel is available for
E Mail only.

Troubleshooting

3
Cannot send PC Mail
. Follow these steps to check User
Name and Password for SMTP
authentication:
Settings
B S S % S
Settings PC Mail Account
S % S
S % S Select account
Set Sending Sender Auth.
S % S
SMTP Auth.
S % S S
Name or Password S
. Some ISPs require SMTP
authentication setup in addition to
Set Receiving setup.
4
PC Mail
S % S
User
B S
%
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