Samsung Galaxy S7 edge User Manual

Samsung Galaxy S7 edge User Manual

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User Guide

[UG template version 16a]
[Sprint-Samsung-G935P-ug-en-051616-FINAL]

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Summary of Contents for Samsung Galaxy S7 edge

  • Page 1: User Guide

    User Guide [UG template version 16a] [Sprint-Samsung-G935P-ug-en-051616-FINAL]...
  • Page 2: Table Of Contents

    Table of Contents Getting Started .............................. Introduction ............................About the User Guide ........................Access Instructions on Phone ....................... Access Help .......................... Get Support from Sprint Zone ....................Set Up Your Phone ..........................Parts and Functions ........................Charge the Battery ........................SIM Card ............................
  • Page 3 Samsung Keyboard ......................Google Voice Typing ......................Tips for Editing Text ......................Google Account .......................... Create a Google Account ....................Sign In to Your Google Account ..................Factory Reset Protection ....................Google Play Store ........................Find and Install an App .......................
  • Page 4 Place and Answer Calls ......................Call Using the Phone Dialer ....................Call Emergency Numbers ....................Answer Phone Calls ......................In-Call Screen Layout and Operations ................Place a Call from Contacts ....................Call from Call Log ....................... Voicemail ............................. Voicemail Setup ........................
  • Page 5 Send a Text Message ....................... Send a Multimedia Message (MMS) ................. Use Enhanced Messaging ....................Save and Resume a Draft Message ................. New Messages Notification ....................Manage Message Conversations ..................Gmail ............................Create and Send a Gmail Message .................. Check Received Gmail Messages ..................
  • Page 6 View Browser History ......................Open New Browser Tabs ....................Chrome Browser ........................Facebook ..........................Hangouts ........................... Instagram ..........................Messenger ..........................Global Services ..........................Activate Sprint Worldwide Service on Your Account ..............Your Phone’s SIM Card for International GSM Roaming ............Enable Global Roaming Mode ....................
  • Page 7 Tethering ........................... Apps and Entertainment ..........................Camera and Video ..........................Camera Overview ........................Take Pictures and Record Videos .................... Take a Picture ........................Record Videos ........................View Pictures and Videos Using Gallery .................. Edit Pictures ..........................Share Pictures and Videos .......................
  • Page 8 Google Play Music Screen Layout ..................Create Playlists in Google Play Music ................NextRadio ..........................S Health ............................ Samsung+ ..........................Samsung Milk Music ......................... Sprint Fun & Games ......................... Sprint Music Plus ........................Sprint TV & Movies ........................Sprint Zone ..........................
  • Page 9 Tethering Settings ........................Data Usage Settings ......................... Mobile Networks Settings ......................NFC and Payment ........................More Connection Settings ......................Nearby Device Scanning ....................Printing ..........................MirrorLink .......................... Virtual Private Networks (VPN) ..................Device Settings ..........................Smart Manager ......................... Applications Settings .........................
  • Page 10 Hearing Accessibility Settings ................... Dexterity and Interaction Settings ..................Configure Other Accessibility Settings ................Accounts ........................... Backup and Reset ........................Smart Switch ........................Samsung Account ......................Google Account ........................ Auto Restart ........................Reset ..........................Factory Data Reset ......................System Settings ..........................
  • Page 11 ......................Open Source Software ...................... Disclaimer of Warranties; Exclusion of Liability ..............Modification of Software ....................Samsung KNOX ........................ Samsung Electronics America (SEA), Inc................ Do you have questions about your Samsung Mobile Device? ......... Legal Information ........................Index ................................
  • Page 12: Getting Started

    Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
  • Page 13: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy S7 edge. The following topics explain how best to use this guide to get the most out of your phone.
  • Page 14: Access Instructions On Phone

    Access Instructions on Phone These topics will help you find help on your new phone and will introduce the basics of using your phone's touchscreen if you are a new user. Access Help Use the phone's Help menu to learn about your phone. 1.
  • Page 15: Get Support From Sprint Zone

    Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone 2. From the Sprint Zone main page, tap Support. 3.
  • Page 16: Set Up Your Phone

    Set Up Your Phone The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only.
  • Page 17 Part Description ™ Home key/fingerprint sensor Return you to the home screen. Press and hold to open Google ™ Search/Google Now . Use to register fingerprints for security. Access recently used apps. Recent apps key Display information needed to operate your phone, such as the call Touchscreen status, the Contacts list, and the date and time.
  • Page 18: Charge The Battery

    Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or using a USB connection on your computer. Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately). Note: This phone has an integrated battery that cannot be removed by the user.
  • Page 19 Charge Using the AC Adapter It is recommended you fully charge the battery before using your device for the first time. For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging. 1.
  • Page 20: Sim Card

    SIM Card The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative. Handling a SIM Card Keep the following in mind when handling a SIM card: ●...
  • Page 21: Insert Sim Card

    Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Note: Your phone’s SIM card is preinstalled. These instructions are for reference only. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1.
  • Page 22: Sd Card

    Follow these tips carefully to prevent damage to the device. ● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. ● Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more than 30 minutes.
  • Page 23: Insert An Sd Card

    Insert an SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. Note: To improve performance and reliability with High-definition video recording and playback, it is recommended you use a memory card (SD card) that is both rated as at least a Class 10 and provides a high read speed.
  • Page 24: Remove An Sd Card

    Remove an SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1.
  • Page 25: Turn Your Phone On And Off

    Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock key.  Your phone will power on. Depending on the settings, you may see the lock screen. ...
  • Page 26: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
  • Page 27: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Set Up Your Phone...
  • Page 28 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
  • Page 29: Activate Your Phone

    Pinch and Spread Pinch the screen using your thumb and forefinger to zoom out or spread the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated.
  • Page 30: Complete The Setup Screens

    To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process.
  • Page 31 Google services – Select your Google location and service options and then tap Next.  Samsung account – Enter your email account and password to sign in to your current Samsung account, or tap Create account to set up a new Samsung account.
  • Page 32: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1.
  • Page 33: Phone Settings Menu

    Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Pull down the status bar and tap Settings For more information, see Basic Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
  • Page 34: Capture Screenshots

    Turn Screen Rotation On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Auto rotate to turn the option on or off.  You may need to scroll left or right to see the Auto rotate option. ...
  • Page 35: Edge Screen

    Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge Panels Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. To view Edge panels: ■...
  • Page 36 To configure Apps edge: 1. From any screen, open the Edge screen, and swipe until the Apps edge panel is displayed. 2. Tap Add to add additional apps to the Apps edge.  To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an available space on a column on the right.
  • Page 37: People Edge

    People Edge People edge allows you to set the Edge screen to light up with distinct colors when you receive notifications about contacts in your My people list. You can also use this panel to quickly communicate with contacts on your My people list. To view People edge: ■...
  • Page 38: Applications

    Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the Apps list. 1. From home, tap Apps  The Apps list opens. 2.
  • Page 39 Google folder in the Apps list. Send and receive email from a variety of email service providers. Located Email in the Samsung folder in the Apps list. Keep up with friends and family with the Facebook app. Share updates, Facebook photos, and videos, as well as text, chat, and play games.
  • Page 40 Social folder in the Apps list. ® Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in My Files the Apps list. ® Listen to your favorite FM radio stations on the go with NextRadio .
  • Page 41 Located in the Samsung folder in the Apps list. ™ Use the S Voice voice recognition application to activate a wide variety of functions on your phone. Located in the Samsung folder in the Apps S Voice list. Connect your device to your Samsung Gear using this application.
  • Page 42 Function/Service Download new apps and games from Sprint. Located in the Sprint folder Sprint Fun & Games in the Apps list. Located in the Sprint folder in the Apps list. Purchase, download, and play music, ringtones, and ringback tones for Sprint Music Plus your phone.
  • Page 43: Phone Number

    Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About device 2. Tap Status > SIM card status.  You will see the number listed under My phone number. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that do not require a signal or data.
  • Page 44: Enter Text

    Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 45 Emoticon to display a list of emoticons. • Settings to view the Samsung keyboard settings menu.  If you have more than one language selected in Samsung Keyboard settings, you can swipe your finger over Spacebar to switch between languages. Configure Samsung Keyboard ■...
  • Page 46: Google Voice Typing

    Samsung keyboard. – or – Touch and hold Options on the Samsung keyboard, and then tap Google voice typing 2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap Delete 4.
  • Page 47: Tips For Editing Text

    Tips for Editing Text ■ Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Double-tap text to highlight it, and then select from the following options:  Select all: Highlights all the text in the field. ...
  • Page 48 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts > Add account. 2. Tap Google, and then tap Or create a new account. 3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include: ...
  • Page 49: Sign In To Your Google Account

    Google Account username and password. For more information, see Factory Data Reset. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature.
  • Page 50: Google Play Store

    Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. 1. From home, tap Apps > Settings 2. Tap Accounts > Google. 3. Tap More > Remove account. Google Play Store Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
  • Page 51: Request A Refund For A Paid App

    5. Tap Install (for free applications) or the price (for paid applications). Note: If you have not already done so, you will need to set up a payment method to purchase paid apps from Google Play. 6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone.
  • Page 52: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3.
  • Page 53: Uninstall An App

    Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps & games. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK. ...
  • Page 54: Get Help With Google Play

    Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Apps > Play Store 2. Tap Menu > Help & Feedback. ...
  • Page 55: Update Your Phone

    Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock key.  The lock screen appears. 2. Swipe your finger across the screen to unlock it.  The screen is unlocked.  If you have set up a screen lock, you will be prompted to draw the pattern, enter the password or PIN, or scan your fingerprint.
  • Page 56 To back up your Exchange Mail information: 1. From home, tap Apps > Settings > Accounts > Microsoft Exchange ActiveSync. 2. Tap On/Off next to each option to enable backup. 3. Tap More > Sync now to sync your Google Account information. To back up stored text messages: 1.
  • Page 57 Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. 1. From home, tap Apps > Settings > System Update 2. Tap Download updates manually.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade.
  • Page 58: Update Your Profile

    Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
  • Page 59: Update Your Prl

    2. Follow the prompts.  The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network.
  • Page 60: Your Phone's Home Screen

    Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 61: Extended Home Screens

    Item Description Widgets are self-contained apps that reside on your phone’s home screen. Widget Application icons are shortcuts to favorite applications. You can add and Application icons remove these shortcuts as you wish. Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens.
  • Page 62: Status Bar And Notification Panel

    Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left.
  • Page 63 Icon Status Vibrate mode: Vibrate mode is enabled. Speakerphone: Call is using speakerphone. Signal strength: Cellular network signal strength is displayed. Roaming signal strength: Roaming network signal strength is displayed. 3G: The device is connected to a 3G wireless network. 4G LTE active: The device is connected to a 4G LTE wireless network.
  • Page 64 Icon Notification Event: A calendar event is approaching. USB: A USB connection is active. Alarm: An alarm has been set. Emergency alert: A new Emergency alert has arrived. Update available: An app update is available from the Google Play store. File upload in progress: File is being uploaded or sent.
  • Page 65: Notification Panel

    Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notification Panel ■...
  • Page 66 Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options. Scroll left or right to display all available settings, and tap an icon to turn the selected feature on or off.
  • Page 67: S Finder

    3. Drag buttons to arrange which options appear in the quick settings panel.  You will see two sets of buttons, Active Buttons on top and Available Buttons below. • You can have ten buttons active in the quick settings panel. These appear in the Active Buttons list.
  • Page 68: Quick Connect

    2. Tap Expand > S Finder 3. Tap the Search field and enter search criteria. 4. Tap an item to view or launch. Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi. 1.
  • Page 69 2. Tap Quick connect.  Your device scans for nearby available devices. 3. Tap a device and follow the prompts to connect. To set your device visibility: ■ Tap More > Settings > Device visibility for options:  Visible to all: Your device will always be visible to other devices. ...
  • Page 70: Multi Window

    Multi Window Multitask by using multiple applications at the same time Activate Multi Window ™ Apps that support Multi window display together on a split screen. You can switch between the apps, adjust the size of their display on the screen, and copy information from one app to the other. Note: Multi window is not available for all apps.
  • Page 71: Customize The Home Screen

     Minimize window: Minimize the selected app window. This turns the app into a circular, movable icon that can be opened by tapping on it.  Maximize window: Open the selected app window in full screen view.  Close app: Close the selected app. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
  • Page 72: Add Shortcuts To The Home Screen

    2. Tap an option to select the wallpaper.  Home screen to set the background wallpaper for your home screen. Select a preloaded wallpaper, select an image from the Gallery, or select an image from ID wallpapers.  Lock screen to set the wallpaper for your phone’s lock screen. Select a preloaded wallpaper or select an image from the Gallery.
  • Page 73: Add Widgets To The Home Screen

    Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others.
  • Page 74: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2.
  • Page 75: Making Connections

    Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
  • Page 76: Phone Calls And Voicemail

    Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 77: Call Using The Phone Dialer

    Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap Keypad to display the dialer screen. 2.
  • Page 78: Call Emergency Numbers

    Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, swipe Phone up, and then tap Emergency call.
  • Page 79 Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it.  The call begins. 2. To end the call, tap End  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: ●...
  • Page 80: Reject An Incoming Call

    Reject an Incoming Call ■ When a call arrives, slide Reject to the left to reject it.  The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
  • Page 81: In-Call Screen Layout And Operations

    Tap one of the messages to send it to the caller.  The selected message will be delivered to the caller.  You can edit the reject messages through the Call settings menu. From the phone app, tap More > Settings > Call blocking > Call-reject messages and edit or create a reject message.
  • Page 82  Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). • Activate Speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the Volume key.) • Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 83: Place A Call From Contacts

    Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2. Tap Contacts to display the Contacts list.  The contacts list appears. 3.
  • Page 84: Call From Call Log

    Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Log to display the call log list.  The call log list appears. 3.
  • Page 85: Voicemail

    Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access.
  • Page 86: Visual Voicemail Setup

    Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first.
  • Page 87: Review Visual Voicemail

    3. At the end of the welcome screens, a Personalize your voicemail prompt is displayed. 4. Tap Personalize now and follow the system prompts to:  Create a passcode (part of standard voicemail).  Record your name announcement.  Record your greeting. Important: Voicemail Passcode –...
  • Page 88: Listen To Multiple Voicemail Messages

    Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. ...
  • Page 89: Configure Visual Voicemail Settings

    3. Tap a message to review it. The following options are available while listening to voicemail messages:  Call: Dial the number the message came from.  Reply: Reply to the message via text or voice message.  Delete: Delete selected messages. ...
  • Page 90 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings.  Avatar: Configure your Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to people when replying or forwarding messages.
  • Page 91: Optional Calling Services

    Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Sprint > Voicemail 2. Tap More options > Settings > Display > Display name. 3.
  • Page 92: Caller Id Blocking

    Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial to place a call, and tap End to end a call. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Enable or Disable Wi-Fi Calling 1.
  • Page 93: Call Waiting

    Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
  • Page 94: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts).
  • Page 95: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
  • Page 96: Call Settings

    Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right.
  • Page 97 Use the Call Settings Menu 1. From home, tap Apps > Settings > Applications > Phone. – or – From home, tap Phone > More > Settings.  The call settings menu appears. 2. Configure your options.  Tap a menu item to display its options. ...
  • Page 98: Tty Mode

    TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
  • Page 99: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
  • Page 100 Google Account.  Select Samsung account if you want to save contacts to your Samsung account; these will be synced automatically with your Samsung account online. 4. Use the keyboard to enter as much information as you want.
  • Page 101: Save A Phone Number

    Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field. 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1.
  • Page 102: View Contacts

    View Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. Contacts...
  • Page 103: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups Show contact groups. More options Access additional options. Search Search contacts. Tap to show the contact’s details. Image Tap to show the contact’s details. Contact Add new contact Add a new contact.
  • Page 104: Delete A Contact

    2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap Edit. 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save. ...
  • Page 105: Favorites

    Favorites The Favorites tab is a listing that can help you quickly access your most used or preferred Contacts entries. Mark Contacts as Favorites 1. From home, tap Apps > Contacts 2. Tap a contact to display it, and then tap Favorite to turn the star yellow.
  • Page 106: Send A Message To A Group

    Add Contacts to a Group 1. From home, tap Apps > Contacts 2. Tap Groups, and then tap a group. 3. Tap Edit > Add member and select a member or members to add to the new group, and then tap Done.
  • Page 107: Share A Contact

    Delete a Group You can delete any group you created. When removing a group, you will have the option to also remove any members of the group from your accounts. 1. From home, tap Apps > Contacts > Groups. 2. Tap Groups, and then tap a group. 3.
  • Page 108 • Email: Send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Create and Send an Email Message for details on sending email. •...
  • Page 109: Profile Sharing

    Profile Sharing Share your profile information with your contacts. You can select which contacts you want to share it with, as well as select additional information you want to share. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.
  • Page 110: Import Contacts

    Shared profile info: In addition to your name, status, and profile picture, you can share your email, organization, address, and date of birth.  Back up profile data: Back up and restore your profile using your Samsung account.  Registered information: View and set the registered information for your phone number.
  • Page 111: Back Up Contacts

    3. Tap Import and follow the prompts to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed.
  • Page 112: Messaging

    Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 113: Send A Multimedia Message (Mms)

    4. Tap the Enter message field and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
  • Page 114: Create A Slideshow

     Other: Select from the following sources: • Image: Attach a stored picture. See View Pictures and Videos Using Gallery. • Video: Attach a stored video. See View Pictures and Videos Using Gallery. • Audio: Attach a stored music file or voice recording. •...
  • Page 115: Use Enhanced Messaging

    Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attachment and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show. Use Enhanced Messaging Enhanced messaging allows you to exchange multimedia chat messages with pictures, voice recordings, audio or video files, contact cards (vCard), appointments (vCalendar), as well as large files to other...
  • Page 116 Send an Enhanced Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose  The Compose screen opens. 3. Fill in one or more recipients. You can:  Enter phone numbers directly in the Enter recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma.
  • Page 117 4. Tap the Enter message field, and then start composing your message. 5. Tap Attachment and select from the following file attachments:  Camera: Take a new picture.  Gallery: Attach a picture from the Gallery app.  Other: select from the following sources: •...
  • Page 118: Save And Resume A Draft Message

    Save and Resume a Draft Message While composing a text or multimedia message, tap Back to automatically save your message as a draft. To resume composing the message: 1. From home, tap Apps > Messages 2. Tap the message to resume editing it. 3.
  • Page 119: Reply To A Message

    View a Multimedia Message (MMS) 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap the attachment to open it.  If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts.
  • Page 120: Gmail

    Delete Conversations 1. From home, tap Apps > Messages 2. On the Messaging screen, tap More > Delete. 3. Select the conversations you want to delete. 4. Tap Delete and then tap Delete to confirm. Any locked messages will not be deleted. Tip: You can also delete a conversation while you are viewing it.
  • Page 121: Create And Send A Gmail Message

    Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. From home, tap Apps > Google > Gmail  The Gmail Inbox opens. 2. In the Inbox, tap Compose  The Gmail composition window opens. 3.
  • Page 122: Check Received Gmail Messages

    Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. Open Gmail Messages from Notifications When new Gmail arrives, you will see New Gmail in the status bar. 1. Pull down the status bar to display the notification panel. 2.
  • Page 123 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send ...
  • Page 124: Use Gmail Labels

    Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread.
  • Page 125: Mute Gmail Threads

    Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the Inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the Inbox. 1.
  • Page 126: Report Spam Or Phishing Gmail

    Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail Inbox. 1. From home, tap Apps > Google > Gmail  The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options >...
  • Page 127: Switching Between Gmail Accounts

    Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Google > Gmail  The Inbox opens. 2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu. ...
  • Page 128: Gmail Settings

    Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. From home, tap Apps > Google > Gmail  The Primary Inbox opens. 2. Tap Menu > Settings 3.
  • Page 129: Email

    Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. From home, tap Apps > Samsung > Email  A popup window for adding an account appears if no email account has been previously set 2.
  • Page 130: Add An Email Account

    Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 131 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account > Email. 2. Enter the Email address and Password for the email account and then tap Sign in. ...
  • Page 132: Add An Exchange Activesync Account

    Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 133 3. Enter the message recipient(s).  You can add multiple recipients to an email message.  To add recipients from Contacts, tap Contacts , select the contact(s) you wish to include, and then tap Done. 4. Enter the email subject and message. ...
  • Page 134: Open Email Messages

    You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 135: Delete An Email Account

    You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap More > Settings.
  • Page 136: Manage Your Email Inbox

    Your email Inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap the email account at the top of the screen to select a different Inbox, or tap Combined inbox to see all your email Inboxes at once.
  • Page 137: Exchange Activesync Email Features

    Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. To access Exchange ActiveSync settings: 1. From home, tap Apps > Samsung > Email 2. Tap More > Settings. 3. Tap the Exchange ActiveSync account name to view its options.
  • Page 138 • Auto download attachments: Automatically download attachments when connected to a Wi-Fi network. • Sync schedule: Configure a schedule for syncing your email account. • Period to sync Email: Configure how far back in time you want to sync your email account.
  • Page 139: Internet And Social Networking

    Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
  • Page 140: Your User Name

    Your User Name When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network.
  • Page 141: Data Connection Status And Indicators

    Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, tap Apps > Settings >...
  • Page 142: Browser

    ■ From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps > Samsung > Internet  The browser opens.  The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone number to access the Sprint home page.
  • Page 143: Add A Bookmark

    Bookmark favorite sites using the browser menu options. 1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps > Samsung > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks >...
  • Page 144: View Browser History

    View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens. ...
  • Page 145: Chrome Browser

    3. Tap New tab.  A new tab appears.  To switch tabs, tap one of the available thumbnails in the tabs window. Chrome Browser Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device.
  • Page 146: Facebook

    Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. Once you have signed in in Facebook, you can post and read updates, upload pictures, tag locations, and more, all from your phone.
  • Page 147: Instagram

    4. Type a message or tap Video to start a video chat.  A chat window or a video chat window opens.  Each time text is entered, the corresponding friend appears.  If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to join the Hangout.
  • Page 148: Global Services

    Global Services With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
  • Page 149: Enable Global Roaming Mode

    2. Place the SIM card on the tray.  Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown. 3. Slide the SIM card/Memory card tray back into the slot. Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure that the SIM card tray is closed tightly.
  • Page 150: Set The Communications Method For Global Use

    Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, tap Apps > Settings 2. Tap Mobile networks 3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic. ...
  • Page 151: Sprint International Voicemail Service

    To use Plus Code Dialing to place an international call: 1. From home, tap Phone > Keypad to display the phone screen. to insert a “+” on the phone dial screen. 2. If you are on the GSM network, touch and hold (The “+”...
  • Page 152: Access Your Voicemail Internationally

    Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received.
  • Page 153: Access Email And Data Services Internationally

    Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww.
  • Page 154 ● If the issue is with data, were you able to place voice calls? ● If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: ●...
  • Page 155: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 156: Wi-Fi

    Transfer Files between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable.  Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it.
  • Page 157: Turn Wi-Fi On And Connect To A Wireless Network

    Turn Wi-Fi On and Connect to a Wireless Network Use the Wi-Fi settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3.
  • Page 158: Wi-Fi Settings

    Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1.
  • Page 159: Wi-Fi Direct

    Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or via the Internet. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3.
  • Page 160: Hotspot

    Hotspot Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription.
  • Page 161: Bluetooth

    Connect to Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list.  You can change the default name by tapping More > Configure Hotpot and entering a new Network name.
  • Page 162: Enable The Bluetooth Feature

    Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ● Wireless connection to all Bluetooth functions is not guaranteed for the phone. ● The phone may not connect properly depending on the other device. ●...
  • Page 163: Pair Bluetooth Devices

    Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. ■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. From home, tap Apps > Settings 2.
  • Page 164: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
  • Page 165: Send Information Using Bluetooth

    Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send the following types of information, depending on the device you are sending to: ●...
  • Page 166: Receive Information Via Bluetooth

    Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file.
  • Page 167: Tethering

    Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable, or by Bluetooth. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering. 3. Select a tethering option: USB tethering or Bluetooth tethering. ...
  • Page 168: Apps And Entertainment

    Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
  • Page 169: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. ●...
  • Page 170 Learn More About Your Phone's Camera For an overview of your phone's camera and its features, you can access more information through the phone's settings menu. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings >...
  • Page 171: Take Pictures And Record Videos

    Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG or RAW format. ● File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
  • Page 172: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
  • Page 173 View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. 1. From home, tap Apps > Gallery  The album list opens. 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. ...
  • Page 174: Edit Pictures

    Pictures and Videos: Options while Viewing ● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video. ● Viewing Videos: Use the controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album.
  • Page 175: Rotate A Picture

    Rotate a Picture The editing options let you rotate pictures 90 degrees clockwise. Repeat the action for additional rotations. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to rotate. 3. Tap More > Rotate left or More > Rotate right. ...
  • Page 176 3. Tap Edit > Adjustment.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward or outward to resize the crop box.  To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired size and position.
  • Page 177: Photo Editor

    Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit ...
  • Page 178: Share Pictures And Videos

    4. Adjust your picture with these tools:  Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effects: Add color effects to your picture.  Drawing: Draw or write on your picture. ...
  • Page 179: Send A Picture Or Video By Multimedia Message

    4. Tap Share , and then on the Share via menu, tap Email or Gmail. 5. Follow prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Create and Send an Email Message Create...
  • Page 180: Send Pictures Or Videos Using Bluetooth

    4. Tap Share , and then on the Share via menu, tap Messages. 5. Follow the prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
  • Page 181: Share Pictures Or Videos Via Additional Apps Or Social Media

    4. Tap Share , and then on the Share via menu, tap Bluetooth. 5. Follow the prompts to complete and send the files. For more information, see Bluetooth. Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Hangouts, Instagram, and more.
  • Page 182: Share Videos On Youtube

    4. Tap Share , and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
  • Page 183: Camera Options

    4. Tap Share , and then on the Share via menu, tap YouTube. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Tap Upload.  The upload is completed. Camera Options You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
  • Page 184: Set Camera Functions

    Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings. ...
  • Page 185: Live Broadcast

    • Volume keys function: Use the Volume key as the camera key, the record key, or as a zoom key. • Reset settings: Reset the camera settings. • Help: View information on using the camera.  Rear camera • Tracking AF: Focus on and track a subject selected on the preview screen. •...
  • Page 186 ● Live: Start recording your live broadcast. ● Share: Share while recording your live broadcast. ● Stop: End your live broadcast. Record a Live Broadcast Record and instantly share your videos to YouTube. 1. From home, tap Apps > Camera ...
  • Page 187 To share a Live broadcast while broadcasting: ■ Tap Share and select a sharing method to share your Live broadcast. To share a Live broadcast after broadcasting: ■ After recording, tap Share link and select a sharing method to share your Live broadcast. Live Broadcast Settings Customize your Live Broadcasts.
  • Page 188: Productivity

    Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From home, tap Apps > Calculator  The calculator app launches. 2.
  • Page 189: Add An Event To The Calendar

    Calendar Operations ● View Today’s Calendar: From the Calendar, tap Today. ● Change Calendar View: From the Calendar, tap Year, Month, Week, Day, or Task to change the current view. ● View Next/Previous Month (Month View): From the Calendar, swipe left or right. ●...
  • Page 190 Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events: ● Select My Calendar to create an event that will appear only on your phone.
  • Page 191: View Calendar Events

    View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the current view in the top left corner, and then tap Year, Month, Week, Day, Agenda, or Tasks. 1. From home, tap Apps >...
  • Page 192: Sync Calendars

    Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More > Manage calendars. 3.
  • Page 193: Clock

    Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange ActiveSync Account. Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, or set a timer.
  • Page 194: Additional Clock Features

    Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ● Stopping an alarm: When the alarm sounds, tap Dismiss. Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions.
  • Page 195: Drive

    Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From the clock app, tap Timer. 2. Use the keypad to set the length of the timer. 3. Tap Start to begin the timer. Drive Use Google Drive to open, view, rename, and share your Google Docs and files.
  • Page 196: Google Search

    2. Tap the Search field to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Google Maps Operations ● Viewing Current Location: From the Maps app, tap Location ●...
  • Page 197: Lookout

    ■ From home, tap Apps > Sprint > Lookout Memo Organize your life by creating, editing, and managing memos. Located in the Samsung folder in the Apps list. 1. From home, tap Apps > Memo  The Memo list appears.
  • Page 198: My Files

    My Files Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in the Apps list. To view files in My Files: 1. From home, tap Apps > Samsung >...
  • Page 199: Photos

    Note: You may have set up the S Voice wake-up command during the phone's setup screens. Samsung Gear Connect your device to your Samsung Gear using this application. ■ From home, tap Apps >...
  • Page 200: Samsung Pay

    > Samsung Pay 2. Tap Install and follow the prompts. Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay. Simple Pay Access Samsung Pay from the Screen off, Lock Screen or Home screen using Simple Pay.
  • Page 201: Sprint Family Locator

    2. Scroll down to “Gift cards now available on Samsung Pay” and click the link. Secure Your Information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time, so your device only allows payments with your consent.
  • Page 202: Wi-Fi Calling

    Wi-Fi Calling Access your Wi-Fi Calling settings. ■ From home, tap Apps > Sprint > Wi-Fi Calling Productivity...
  • Page 203: Entertainment And Activities

    > Sprint > App Spotlight Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. ■ From home, tap Apps > Samsung > Galaxy Apps...
  • Page 204: Google Play Music App

    Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music.
  • Page 205: Google Play Music Screen Layout

    Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Music list View current playlist or queue Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue.
  • Page 206: Create Playlists In Google Play Music

    Feature Description Elapsed time Amount of time the song has been playing. Repeat/play next Repeat the current song or play the next song queued. Music title/artist Displays music title and artist (if available). Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1.
  • Page 207: Nextradio

    Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a Samsung account to set and save goals, and use other advanced S Health features.
  • Page 208  : Measure the amount of oxygen in your blood.  Stress: Measure your stress level using your heart rate variable.  Running: Use S Health as a pace-setter while running.  Heart rate: Measure your heart rate, using the heart rate sensor on the back of your phone (next to the Camera flash).
  • Page 209: Samsung

    Consider it the first step on your path to physical fitness. Samsung+ Get live help, discover new features, and unlock promotions for your Samsung device. ■ From home, tap Apps >...
  • Page 210 1. From home, tap Apps > Play Store 2. Tap the Search icon and search for "sprint music plus". 3. Tap Sprint Music Plus from the results list. 4. Tap Install, and then tap Accept.  The app will be downloaded and installed on your phone. 5.
  • Page 211: Sprint Tv & Movies

    4. Follow the prompts to preview or purchase the song. Tap More options at any time to display the Sprint Music Plus menu. Tip: For ringtones or ringback tones, tap Ringtone Store or Ringback Tone Store from the Sprint Music Plus main menu.
  • Page 212: Youtube

    Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates. YouTube View and upload YouTube videos from your device. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account.
  • Page 213 2. Tap Account  The Account menu appears. 3. Tap Add 4. Find a stored video and tap the thumbnail to select it.  Enter a title, description, and tags, and select a privacy setting. 5. Tap Upload  The video is uploaded to your YouTube channel. Entertainment and Activities...
  • Page 214: Settings

    Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings.
  • Page 215: Connections Settings

    Connections Settings The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. Basic Settings to access your phone’s settings menu. From the home screen, tap Apps > Settings The table below outlines the top-level settings categories. Category Description Enable and set Wi-Fi calling options.
  • Page 216 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Set up accounts such as Samsung, Google, and more. Accounts Set up backup options for your phone. You can also reset the phone to its Backup and reset factory defaults.
  • Page 217: Access Settings

    Category Description View tips and guidelines for using your phone. Help Activate your device with the Sprint network. Activate this device Update your system’s software, PRL, and Profile. System Update View device status, legal information, and hardware information about your About device device.
  • Page 218: Wi-Fi Calling Settings

    Wi-Fi Calling Settings The Wi-Fi Calling settings menu lets you set your Wi-Fi Calling options, including updating your 9-1-1 information. For information about setting up Wi-Fi Calling, see Wi-Fi Calling. 1. From home, tap Apps > Settings > Wi-Fi Calling 2.
  • Page 219 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.  To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. ...
  • Page 220 Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap More > WPS push button. 2.
  • Page 221: Bluetooth Settings

    Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Bluetooth Settings Operations ●...
  • Page 222: Airplane Mode

    ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices” and follow the prompts.  Depending on the device, you may be required to enter or accept a passkey. ...
  • Page 223: Hotspot Settings

    Hotspot Settings Use the settings menu to configure your Hotspot settings which allow you to share your phone’s data service with multiple devices. For more information, see Hotspot. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering >...
  • Page 224: Tethering Settings

    ● Set Hotspot Timeout Settings: From the Hotspot window, tap More > Timeout settings, select an option, and tap OK.  IP Address appears below “IP Address”. Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth.
  • Page 225: Data Usage Settings

    Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings 2. Tap Data usage  The data usage window opens. Data Usage Settings Operations ●...
  • Page 226: Mobile Networks Settings

     Restrict background data: Prevent apps and services from using mobile data services unless connected to a Wi-Fi network.  Show Wi-Fi usage: Display a Wi-Fi tab at the top of the Data usage window. Tap the tab to view your phone’s Wi-Fi data usage. ...
  • Page 227: Nfc And Payment

    • Roaming guard: Choose options for displaying an onscreen roaming notice for certain functions. Enable or disable roaming notices for Voice and Data for Domestic, Voice, Data and Outgoing text message for International networks, and Voice, Data and Outgoing text message for GSM networks (if supported by your phone). •...
  • Page 228 Tap and Pay With your phone and a payment app (such as Samsung Pay), you can use your phone to pay for items by tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay.
  • Page 229: More Connection Settings

    1. From home, tap Apps > Settings > NFC and payment 2. Tap Tap and pay.  Tap and pay payment apps you have installed are display.  Available options depend on the payment app(s) you have set up on your phone. More Connection Settings The more connection settings menu provides access to additional connection options, such as Nearby device scanning, Printing, MirrorLink, and VPN.
  • Page 230 Access More Connection Settings Options 1. From home, tap Apps > Settings 2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Connections Settings...
  • Page 231: Nearby Device Scanning

    Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to. 1. From home, tap Apps > Settings 2. Tap More connection settings > Nearby device scanning.  The Nearby device scanning screen displays. 3.
  • Page 232: Set Up A Printer

    2. Tap More connection settings > Printing.  The Printing settings screen displays. 3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service must be on to add a printer.
  • Page 233: Mirrorlink

    MirrorLink Mirror your phone’s display on your car’s entertainment and information screen using a USB connection. To use this feature, your car system must support MirrorLink. To turn on MirrorLink: 1. Connect your phone to your car’s system using the USB cable. 2.
  • Page 234: Set Up Secure Credential Storage

    Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage before setting up a VPN. 1. From home, tap Apps > Settings 2. Tap Lock screen and security , and then tap Screen lock type >...
  • Page 235: Add A Vpn Connection

    4. Tap Back to return to the main settings menu, and then tap Other security settings. 5. Tap Trusted credentials and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.
  • Page 236: Connect To Or Disconnect From A Vpn

    2. Tap More connection settings > VPN.  The VPN settings window appears. 3. Tap Add VPN, and then enter the information for the VPN you want to add.  Information may include Name, Type, Server address, PPP encryption (MPPE), and advanced options.
  • Page 237: Connect To A Vpn

    2. Tap More connection settings > VPN.  The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. ...
  • Page 238: Disconnect From A Vpn

    Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection to disconnect from it.  Your phone disconnects from the VPN. ...
  • Page 239: Device Settings

    Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Smart Manager Smart manager provides an overview of the status of your device’s battery, storage, and RAM. You can also automatically optimize your device’s system resources.
  • Page 240 1. From home, tap Apps > Settings > Smart Manager 2. Tap Clean all. Using Smart Manager 1. From home, tap Apps > Settings > Smart Manager 2. Tap each of the following for options:  Battery: Check the battery power and time remaining to use the device. For devices with low battery levels, conserve battery power by activating power saving features and closing apps that are consuming an excessive amount of battery power.
  • Page 241: Applications Settings

    • The usage time remaining shows the time remaining before the battery power runs out. Usage time remaining may vary depending on your device settings and operating conditions.  Storage: Check the status of used and available memory capacity. You can delete unused or unneeded files, and uninstall apps that you no longer use.
  • Page 242: Application Manager

    Application Manager You can download and install new applications on your device. Use Application manager settings to manage your downloaded and preloaded applications. Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk. Access Application Manager 1.
  • Page 243: Manage Apps

    Manage Apps You can view and update information about an application, including memory usage, default settings, and permissions. 1. From home, tap Apps > Settings > Applications > Application manager. 2. Tap an application to view and update information about the application. The following options are displayed: ...
  • Page 244: Default Applications

    Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications > Default applications. 2. Tap each default setting to see what services or applications are available to set as the default. ...
  • Page 245: Application Settings

    Application Settings Configure settings and permissions for your phone’s apps. 1. From home, tap Apps > Settings > Applications 2. Tap an app to configure its settings and permissions. Note: Available settings and permissions vary by app. Calendar Settings Configure settings for your phone’s Calendar app. 1.
  • Page 246: Camera Settings

    2. Tap Calendar to configure these options:  First day of week: Choose a day to start each calendar week.  Show week numbers: Enable or disable display of week numbers on the calendar.  Hide declined events: When enabled, events for which you declined the invitation are not shown on the calendar.
  • Page 247: Contacts Settings

    2. Tap Camera to configure these options:  Motion photo: Record 3-second video clips, in slow or fast motion, while taking pictures.  Video stabilization: Activate anti-shake. Anti‑shake helps to keep the focus steady when the camera is moving.  Grid lines: Display viewfinder grid lines to help composition when selecting subjects.
  • Page 248 2. Tap Contacts to configure options:  Import/Export contacts: Import contacts from an installed SD memory card and export contacts to an installed SD memory card. (See microSD Card.)  Contacts to display: Choose contacts to display in Contacts. You can choose only contacts from your phone’s memory, or from an account, or choose other sources.
  • Page 249: Email Settings

    Email Settings Configure options for email accounts you set up on your phone. Tip: You can also access Email settings from the Email app. From home, tap Apps > Email > More > Settings. General Email Preferences 1. From home, tap Apps >...
  • Page 250 Manage Email Account Settings You can edit settings for your individual email accounts, such as email address and password, name display and signature, frequency of retrieval, and more. Note: Available settings depend on the type of email account. 1. From home, tap Apps >...
  • Page 251: Internet Settings

     Sync Contacts: Choose whether contacts are synchronized between your phone and the account.  Sync Calendar: Choose whether calendar events are synchronized between your phone and the account.  Sync Task: Choose whether tasks are synchronized between your phone and the account. ...
  • Page 252: Messages Settings

     Privacy: Choose options related to privacy.  Advanced: Choose settings to control how the browser treats content, such as allowing JavaScript, blocking pop-ups, and managing website data. Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
  • Page 253  Block messages: Block messages by filtering based on criteria you set. Tap Block messages, and then configure filters: • Block list: Enter telephone numbers to automatically block. • Blocked phrases: Enter text phrases to automatically block. • Blocked messages: View blocked messages. ...
  • Page 254: Phone Settings

    Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options: ...
  • Page 255  Answering and ending calls: Manage settings for answering and ending calls. • Pressing the Home key: Answer calls by pressing the Home key. • Automatic answering: Answer incoming calls automatically after two seconds while a headset or Bluetooth device is connected. •...
  • Page 256: S Voice Settings

    • DTMF tones: Set the length of Dual-tone Multi-frequency (DTMF) tones which play when you use the keypad during a call, such as when navigating menus.  Voicemail settings: Set options for Visual Voicemail. See Visual Voicemail Setup. S Voice Settings Configure options for using your voice to interact with your phone.
  • Page 257: Weather Settings

    Weather Settings Configure weather settings for use with the lock screen and the Calendar app. 1. From home, tap Apps > Settings > Applications 2. Tap Weather to configure options:  Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated. ...
  • Page 258: Google Settings

    Google Settings Configure Google services. 1. From home, tap Apps > Settings > Applications 2. Tap Google to configure options:  Sign-in & security: Configure how you sign in to your Google Account, device access and notifications, and connected apps and sites. ...
  • Page 259: Sounds And Vibration Settings

    Sounds and Vibration Settings The sounds and vibration settings menu lets you control your phone’s audio and vibration. Sounds and Vibration Settings Overview The sounds and vibration settings menu allows you to configure the following options: Sound Setting Description Set the sound mode for the phone. ●...
  • Page 260 Keyboard sound Play a sound when the Samsung keyboard is tapped. Keyboard vibration Set the phone to vibrate when the Samsung keyboard is tapped. Sound quality and effects Set sound quality and sound effects for your phone. Access Sound Settings 1.
  • Page 261: Sound Mode

    Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Sound mode, and then choose a mode:  Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts.
  • Page 262: Volume

    2. Tap Sounds and vibration 3. Tap On/Off next to Vibrate while ringing to enable the feature. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the home screen by pressing the Volume key. 1.
  • Page 263: Vibration Intensity

    3. Tap Volume and then drag the sliders to set the default volume for:  Ringtone  Media  Notifications  System Vibration Intensity Set the vibration intensity for incoming calls, notifications, and vibration feedback. 1. From home, tap Apps >...
  • Page 264: Add A Ringtone

    2. Tap Sounds and vibration 3. Tap Ringtone to select a default ringtone. Add a Ringtone When you select a ringtone, you can add a custom ringtone. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Ringtone, scroll to the bottom of the list, and then tap Add ringtone Device Settings...
  • Page 265: Vibration Pattern

    4. Select a source (OneDrive or Sound picker) for the ringtone.  You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer. 5. Tap a song to hear a preview, and then tap Done to save it as a ringtone. ...
  • Page 266: Notification Sound

    Notification Sound Set the default notification sound an notification sounds for apps such as Messages, Calendar, and Email. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Notification sound to set options:  Default notification sound: Set the default sound for notifications. ...
  • Page 267: Do Not Disturb

    Do Not Disturb This setting allows you to block all notifications and alerts. The options below determine what notifications can make sounds, and during what time periods you want to enter this mode. 1. From home, tap Apps > Settings 2.
  • Page 268 2. Tap Sounds and vibration 3. Tap Sounds and vibration > Do not disturb. 4. Tap Turn on as scheduled, and set the Days, Start time, and End time. Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1.
  • Page 269: System Sounds

    4. Tap Allow exceptions, and then tap one of the following options: • No exceptions: Allow no exceptions. • Alarms only: Allow exceptions for alarms. • Custom: Set your own exceptions. System Sounds Set various other system sound options. 1. From home, tap Apps >...
  • Page 270: Key-Tap Feedback

    3. To On/Off to enable each option:  Dialing keypad tone: Play a tone when the dialing keypad is tapped.  Keyboard sound: Play a sound when the Samsung keyboard is tapped.  Keyboard vibration: Vibrate when the Samsung keyboard is tapped. Device Settings...
  • Page 271: Sound Quality And Effects

    Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings.
  • Page 272: Display Settings

    Display Settings Use the phone's display settings menu to adjust items such as wallpaper, brightness, screen timeout, and more. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness. Font Set a default font and font size.
  • Page 273 Access Display Settings 1. From home, tap Apps > Settings 2. Tap Display 3. Set your display options.  Your display settings are saved and applied. Device Settings...
  • Page 274: Edge Screen Settings

    Edge Screen Settings Manage the panels that display on the Edge screen, including your own custom panels, and set up night mode. For more details on using the Edge screen, see Edge Screen. To access Edge screen settings: 1. From home, tap Apps >...
  • Page 275 Edge Panels Settings Customize your Edge panels: 1. From home, tap Apps > Settings 2. Tap Edge screen > Edge panels.  Tap On/Off to enable the feature. The following options are available:  Download: Search for and download more Edge panels from Galaxy Apps. ...
  • Page 276  Edit (if available): Configure a feed.  Edge feed timeout: Configure how long the Edge screen stays on when activated. 3. Tap Back to save changes. Edge Lighting Settings Edge lighting and Quick reply are features that activate when your device is turned over (display side down).
  • Page 277: Advanced Features

    Advanced Features Configure features on your device that make it easier to use. For example, you can control certain device actions by picking up the phone and by touching the screen with the palm of your hand or turning over the device.
  • Page 278  Palm swipe to capture: Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen.  Direct call: Call the contact whose call log, message, or contact details are currently on the screen by bringing the device close to your ear.
  • Page 279: Personal Settings

    Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, home screen settings, lock screen and security settings, and more. Wallpaper You can change the wallpaper for the Home and lock screens. Change the Wallpaper 1. From home, tap Apps >...
  • Page 280: Themes

    3. To find other themes, tap More themes. 4. To download a theme, tap the theme, and then tap Download.  A Samsung account is required to download additional themes. 5. To apply a theme, tap the theme, and then tap Apply.  Your theme is changed.
  • Page 281: Home Screen Settings

    Home Screen Settings Customize your Home screen by adding application shortcuts, widgets, folders, and using wallpapers. To customize Home screen: ■ From home, tap Apps > Settings > Home screen. – or – From home, either touch and hold an empty space on the screen or pinch the screen. For more information, see Customize the Home Screen.
  • Page 282: Lock Screen And Security Overview

    Lock Screen and Security Overview The following options are available in the lock screen and security menu (options vary depending on the screen lock selected): Setting Description Screen lock type Set your screen lock. Select items to show on the lock screen, like a Dual clock, Owner Info and app shortcuts information, and app shortcuts.
  • Page 283: Screen Lock

    Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint to unlock the phone’s control keys, buttons, and touchscreen. In order from least secure to most secure, the available screen lock options are: ●...
  • Page 284: Use A Screen Unlock Pin

    5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set.  If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again.
  • Page 285: Disable The Screen Lock

    Use a Fingerprint Screen Lock With a Fingerprint screen lock, swipe your finger over the Home key. Note: Before using the Fingerprint screen lock option, you will need to register your fingerprint on your phone. 1. From the Screen lock type menu, tap Fingerprints. 2.
  • Page 286: Privacy And Safety

    Make passwords visible: Display password characters briefly as you type them.  Security policy updates: Automatically or manually check for security policy updates.  Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.  Device administrators: Manage your device administrators and application installation privileges.
  • Page 287 Privacy and Safety Setting Description Private mode allows you to hide and protect content you want to keep Private mode private. You must configure a security lock to use Private mode. You can choose to enable reporting of diagnostic info when your phone Report diagnostic info experiences technical problems.
  • Page 288: Location

    Location Some apps, such as Google Maps, may require one or more location services be turned on for full functionality. Locating Method Before using any features that require location assistance, you must enable your device’s location services. 1. From home, tap Apps >...
  • Page 289: Location Services

    Recent Location Requests Apps that have requested your location are listed under Recent location requests. 1. From home, tap Apps > Settings > Privacy and safety 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap an entry under Recent location requests to view the app’s settings. Location Services Google uses Location History to store and use your device’s most recent location data.
  • Page 290: App Permissions

    1. From home, tap Apps > Settings > Privacy and safety 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Google location history and sign in to your Google Account for more options. App Permissions Control which apps have permissions to use certain features of your device. 1.
  • Page 291: Private Mode

    3. Tap the following features to see which apps have permission to access them:  Body sensors  Calendar  Camera  Contacts  Location  Microphone  Phone   Storage  Additional permissions 4. Tap On/Off next to each app to enable or disable permissions for that feature. Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps.
  • Page 292: Report Diagnostic Info

    Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems. Enable Report Diagnostic Info 1. From home, tap Apps > Settings > Privacy and safety 2. Tap Report diagnostic info. 3. Read the consent information and tap Yes to enable. Personal Settings...
  • Page 293: Send Sos Message

    Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times. Configure SOS Messages 1. From home, tap Apps > Settings > Privacy and safety 2. Tap Send SOS messages. 3.
  • Page 294: Accessibility Settings

    Enable Easy Mode 1. From home, tap Apps > Settings > Easy mode 2. Tap Easy mode, and then select the apps you want to use from the Easy applications list. 3. Tap Done to apply your Easy mode settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode.
  • Page 295 Accessibility Option Description Configure accessibility features for handling and interactions with the Dexterity and interaction phone. Direction lock Unlock the screen by swiping in a series of directions. Open your accessibility settings by pressing the Home key three times Direct access in quick succession.
  • Page 296: Vision Accessibility Settings

    High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background.  High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. ...
  • Page 297: Hearing Accessibility Settings

    Hearing aids: Automatically adjusts to attempt to improve the sound quality for use with hearing aids.  Samsung subtitles (CC): Displays Samsung subtitles where available. Tap On/Off to turn the option on or off, and then configure options.  Google subtitles (CC): Displays Google subtitles where available. Tap On/Off to turn the option on or off, and then configure options like Language, Text size, and Caption style.
  • Page 298: Configure Other Accessibility Settings

    • Edit: Re-order or remove items from the Assistant menu. • Assistant plus: When turned on, Assistant plus displays contextual menu options for some apps in Assistant menu. Not all apps support this option. Tap Assistant plus, and then tap On/Off to turn the option on or off. After you turn on Assistant plus, enable or disable apps to use with Assistant plus.
  • Page 299: Accounts

     Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms, notifications and alerts, and answer or reject calls.  Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility settings as a file. Note: Additional accessibility services you have installed are displayed under the Services heading.
  • Page 300: Backup And Reset

    Back up my data to your Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account.
  • Page 301 ● Performing a factory data reset erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. ● Erased information cannot be restored. Only erase data after you are sure you have saved everything you need.
  • Page 302: Smart Switch

    > Settings > Backup and Reset 2. Tap Open smart switch, and then follow the prompts. Samsung Account Enable backup of your information to your Samsung account. 1. From home, tap Apps > Settings > Backup and Reset Personal Settings...
  • Page 303: Google Account

    Back up my data: Enable back up of your phone log, messages and more through your Samsung account.  Restore: Use your Samsung account to restore your backup data. Google Account Enable backup of your information to Google servers. 1. From home, tap Apps >...
  • Page 304: Auto Restart

    Auto Restart Optimize your device by restarting it automatically at set times. The device only restarts if it is not in use and battery power is more than 30%. Note: Any unsaved data is lost when the device restarts. To enable Auto restart: 1.
  • Page 305 1. From home, tap Apps > Settings > Backup and Reset 2. Tap Reset settings. 3. Tap Reset settings, and confirm when prompted. Reset Network Settings You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings. 1. From home, tap Apps >...
  • Page 306: Factory Data Reset

    Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.
  • Page 307: System Settings

    Language Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Text-to-speech Set text-to-speech options. Pointer speed Set the speed of the pointer for a mouse/trackpad.
  • Page 308  Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection. System Settings...
  • Page 309: Battery Settings

     Text-to-speech: Tap a settings option and follow the prompts.  Pointer speed: Drag the bar to adjust the speed, and then tap OK. Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage.
  • Page 310: Power Saving Mode

    Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption. Turn On Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Power saving mode. 3.
  • Page 311: Storage Settings

    Turn On Ultra Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Ultra power saving mode. 3. Tap On/Off to enable Ultra power saving mode.  Ultra power saving mode is activated. Turn Off Ultra Power Saving Mode ■...
  • Page 312 Storage Device Description ● Total space: View the total space/free space in your phone’s memory. ● Available space: The amount of storage space currently available. ● System memory: The minimum amount of storage space required to run the system. ● Internal storage Used space: The amount of storage space currently being used.
  • Page 313: Microsd Card

    microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. For information about inserting or removing optional SD cards, see Card. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
  • Page 314: Format A Microsd Card

    Format a microSD Card Formatting a microSD card permanently removes all files stored on the card. 1. From home, tap Apps > Settings > Storage 2. Tap SD card > Format > Format. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved.
  • Page 315: Date And Time Settings

    1. From home, tap Apps > Settings > Storage 2. Tap SD card > Unmount. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Options...
  • Page 316: Help

    Access Date and Time Options 1. From home, tap Apps > Settings > Date and time 2. Set available date and time options.  Your date and time settings are applied and saved. Help The Help menu provides tips and guidelines to help you use your phone. System Settings...
  • Page 317 Access Help 1. From home, tap Apps > Settings > Help  The Help menu and topics appear. 2. Tap on a topic to view its contents. 3. Tap Search to search for a topic. System Settings...
  • Page 318: Activate This Device

    Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1. From home, tap Apps > Settings > Activate this device  The Self Service menu appears. 2.
  • Page 319: System Update

    System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■ From home, tap Apps > Settings > System Update  The System Update menu appears. For details about updating your phone, see Update Your Phone.
  • Page 320 Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile hotspot or Bluetooth).
  • Page 321 About Device Item Description RATED Check the phone's voltage rating. Battery capacity Check the phone's battery capacity. Access About Device Options 1. From home, tap Apps > Settings > About device 2. Select or view available options.  Your phone information is displayed. System Settings...
  • Page 322: Getting Help

    Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service.
  • Page 323: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
  • Page 324: Sprint Account Information And Help

    Solution 5: Is a disabled access point set? To reset to initial settings:  From home, tap Apps > Settings > Mobile networks > Access Point Names > More > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
  • Page 325: Manage Your Account

    Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint ● Access your account information. ● Check your minutes used (depending on your Sprint service plan). ● View and pay your bill. ●...
  • Page 326: Copyright Information

    30 minutes. Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 327: Modification Of Software

    DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS. Samsung KNOX Samsung KNOX is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox...
  • Page 328: Legal Information

    Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English samsung.com/us/Legal/Phone-HSGuide...
  • Page 329: Index

    Index 3-way Calling, 83 Settings, 131 4G, 128 Tabs, 133 About Device, 308 Calculator, 177 Accessibility Settings, 283 Calendar, 177 Accessory Port, 7 Add event, 178 Accounts Settings, 234, 235 Add new, 288 Sync Exchange ActiveSync calendar, 181 Manage, 288 View events, 180 Settings, 288 Call...
  • Page 330 Data Services, 128 Delete threads, 114 Password, 313 Labels, 113 Status indicators, 130 Mute threads, 114 User name, 129 New messages, 111 Data Usage Settings, 214 Read and reply, 111 Date Settings, 304 Read messages, 111 Default Applications, 233 Report phishing, 115 Dexterity and Interaction Settings, 286 Report spam, 115 Drag, 16...
  • Page 331 NFC and Payment, 216 Settings, 245, 246 Notification Icons, 52 Samsung Gear, 188 Notification Panel, 54 Samsung Keyboard, 33 Notifications, 52 Samsung Milk Music, 198 Phone Samsung Pay, 189 Dialer, 66 Samsung+, 198 Phone Calls, 65 Save a Phone Number, 90...
  • Page 332 Screen Unlock Notifications, 107 Motion, 272 Send messages, 101 Swipe, 272 Themes, 269 Screen Unlock Password, 273 Time Settings, 304 Screen Unlock Pattern, 272 Timer, 184 Screen Unlock PIN, 273 Touch, 15 SD Card, 302 Touch and Hold, 15 Secure Credential Storage, 223 Touchscreen Security Settings, 270 Turn off, 43...
  • Page 333 Wallpaper, 60 Wi-Fi Calling, 80 Settings, 207 Launch connection, 131 Wi-Fi Calling (App), 191 Widgets, 62 World Clock, 183 Wi-Fi, 145 YouTube, 201 Settings, 207 Share videos, 171 Turn on and connect, 146 Zoom, 18 Index...

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