Samsung Galaxy Amp Prime 3 User Manual

Samsung Galaxy Amp Prime 3 User Manual

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Samsung Galaxy Amp Prime 3
User Guide

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Summary of Contents for Samsung Galaxy Amp Prime 3

  • Page 1 Samsung Galaxy Amp Prime 3 User Guide...
  • Page 2 U S E R M A N U A L...
  • Page 3: Table Of Contents

    Table of contents Special features Learn about your device Hi Bixby Navigation Direct Share Home screen Media volume limiter Customize your Home screen Multi window Status bar Getting started Notification panel Front view Bixby Back view Multi window Set up your device Enter text Assemble your device Emergency mode...
  • Page 4 Camera and video Additional apps Clock Settings Contacts Access Settings Email Search for Settings Galaxy Apps Connections Gallery Wi-Fi Google Apps Bluetooth Internet Data usage Messages Airplane mode My Files Mobile hotspot Phone Tethering Samsung Gear Mobile networks Samsung Notes Location...
  • Page 5 Nearby device scanning Smart alert Connect to a printer Display Virtual Private Networks Screen off settings Sounds and vibration Screen brightness Sound mode Font and screen zoom Vibrations Screen quality Volume One-handed mode Ringtone Device maintenance Notification sounds Quick optimization Do not disturb Battery System sounds...
  • Page 6 Credential storage Clock and information Knox active protection Google Play Protect Advanced security settings Find My Mobile Accounts Security update Samsung Cloud Install unknown apps Add an account Secure Folder Backup and restore App permission monitor Google settings Secure startup...
  • Page 7 Hearing Legal Dexterity and interaction Legal information More accessibility settings Accessibility services Other settings Help Manage game features Device assistance app Dual messenger About phone Getting help Videos Smart Simulator Tips and Tricks Samsung Care...
  • Page 8: Special Features

    Special features Learn about your mobile device’s special features.
  • Page 9: Hi Bixby

    Multi window Bixby responds to your voice commands and can help Multitask by using two applications at the same time. you understand your settings and set up your Samsung For more information, see “Multi window” on page 31. device. For more information, see “Bixby” on page 30.
  • Page 10: Getting Started

    Getting started Learn about your mobile device hardware, assembly procedures, and how to get started using your new device.
  • Page 11: Front View

    Front view Front camera Proximity sensor Volume keys Power key Recent apps Back Home key Devices and software are constantly evolving —the illustrations you see here are for reference only. Getting started...
  • Page 12   Proximity sensor   Volume keys   –   – Turns off the screen and disables touch Adjust the volume for ringtones, media, functionality during a call when the device is notifications, and system sounds. For more in close proximity to the body. information, see “Volume”...
  • Page 13: Back View

    Back view Rear camera Speaker Flash Microphone Headset jack USB charger/Accessory port Devices and software are constantly evolving —the illustrations you see here are for reference only. Getting started...
  • Page 14: Set Up Your Device

    Set up your device Learn how to set up your device for the first time.
  • Page 15: Assemble Your Device

    Assemble your device Caution: Do not bend or twist the back cover excessively. Using excessive force on the cover during Install a SIM card and an optional memory card removal or installation of an internal component can (not included), and charge your device before using. cause the material to break.
  • Page 16  1. Carefully slide the SIM card into the SIM card  2. Slide the memory card into the slot with the gold slot. Make sure that the card’s gold contacts face contacts facing down. down into the device and that the card is positioned as shown.
  • Page 17: Install The Battery

    Install the battery Replace the back cover The battery is installed in the back of the device. The back cover should be replaced before using the device.  1. Insert the battery into the opening on the back of the device, making sure the connectors align.  1.
  • Page 18: Charge The Battery

     2. Connect the USB cable to the charging head, and Caution: Use only charging devices that are approved then plug the charging head into a standard by Samsung. Samsung accessories are designed for outlet. your device to maximize battery life. Using other  3.
  • Page 19: Start Using Your Device

    Start using your device Use the Setup Wizard The first time you turn your device on, the Setup Wizard The instructions below explain how to turn your device guides you through the basics of setting up your on or off. device.
  • Page 20: Add A Google Account

    Lock or unlock your device Add a Google account ™ Use your device’s screen lock features to secure your Your new device uses your Google account to fully ™ device. By default, the device locks automatically utilize its Android features. when the screen times out.
  • Page 21: Add An Email Account

    Add a Samsung account Transfer data from your old device ™ Create a Samsung account for access to Samsung Use Smart Switch to transfer contacts, photos, and content and apps on your device. other content from your old device. For more information, visit  1.
  • Page 22: Set Up Your Voicemail

    Set up your voicemail You can access your voicemail from a Home screen.  1. From a Home screen, tap Phone.  2. Tap  Voicemail.  3. Follow the tutorial to create a password, record a greeting, and record your name. For more information, see “Voicemail” on page 94. Set up your device...
  • Page 23: Learn About Your Device

    Learn about your device Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard.
  • Page 24: Navigation

    Navigation Touch and hold Touch and hold items to activate them. Please note that a touchscreen responds best to a light touch from the pad of your finger or a capacitive   Touch and hold a field to display a pop-up menu stylus.
  • Page 25: Pinch And Spread

    Pinch and spread Common options Pinch the screen using your thumb and forefinger or The device uses basic command options to perform spread by moving your fingers apart. common actions.   Pinch the screen to zoom out while viewing a More options: Tap to view more menu options  ...
  • Page 26: Home Screen

    Home screen Status bar App shortcuts Home screen indicator Devices and software are constantly evolving —the illustrations you see here are for reference only. Learn about your device...
  • Page 27: Customize Your Home Screen

    Customize your  • To set a screen as the main Home screen, tap Main. This screen is displayed when you Home  screen press the Home key. Your device has multiple Home screens to hold app  • To change the order of screens, touch and shortcuts and widgets.
  • Page 28 App shortcuts To move a shortcut from one Home screen to another: You can use app shortcuts to launch an app from any  1. Touch and hold an app shortcut to release it. Home screen.  2. Drag the app shortcut to a new Home screen, and  1.
  • Page 29 Wallpapers Themes Change the look of the Home and Lock screens with Set the theme to be applied to your Home and Lock wallpaper. You can display a favorite picture or choose screens, wallpapers, and app icons. from preloaded wallpapers.  1.
  • Page 30 Icons Icon frames You can show icons with shaded frames to make them Apply custom icons to replace built-in app icons. stand out on the Home screen and Apps list screen.  1. From a Home screen, pinch the screen.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 31: Home Screen Settings

    Widgets Home screen settings Widgets are simple application extensions that run on Customize your Home and Apps screens. a Home screen.  1. From a Home screen, pinch the screen. To add a widget to a Home screen:  2. Tap Home screen settings to customize:  1.
  • Page 32: Easy Mode

    Easy mode  • App icon badges: Select how to show icon badges when apps receive notifications. Switch between the default screen layout and a  • Add apps to Home screen: Automatically add simpler layout. The Easy mode layout has larger text newly downloaded apps to the Home screen.
  • Page 33: Status Bar

    Status bar   The Status bar provides device information on the right side and notification alerts on the left. Status icons Notification icons Battery full Missed call Battery low Call in progress Battery charging Call on hold Vibrate mode New email Mute mode New voicemail ™...
  • Page 34 Status bar display Configure display options for the Status bar.  1. From a Home screen, swipe up to access Apps.  2. Tap Settings > Display > Status bar.  • Tap Show recent notifications only to display only the three most recent notification icons on the Status bar.
  • Page 35: Notification Panel

    Notification panel     Settings Quick settings View all Notification cards Devices and software are constantly evolving —the illustrations you see here are for reference only. Learn about your device...
  • Page 36: Quick Settings

    View the Notification panel Quick settings You can access the Notification panel from any screen. The Notification panel also provides quick access to device functions, allowing you to quickly turn them on  1. Drag the Status bar down to display the or off.
  • Page 37: Bixby

    It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. For more information, visit samsung.com/us/support/owners/app/Bixby. You can customize Bixby’s chat responses, quick commands, and more from the Bixby Home page.
  • Page 38: Multi Window

    Multi window   Multitask by using two apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows.  1. From any screen, touch and hold Recent apps.
  • Page 39 Window controls Split screen view action The Window controls modify the way app windows are The Recent apps key can be configured to switch displayed in split screen view. between full screen view and split screen view.   Tap the middle of the window border for the  1.
  • Page 40: Enter Text

    Settings: Access keyboard settings.   Voice input: Use Google voice typing.     Tap a field to display the Samsung keyboard. Show predictive text to view suggested   words while you type. Show toolbar functions to view all  ...
  • Page 41 Configure the Samsung keyboard   Reset to default settings: Return keyboard to original settings and clear personalized data. Set customized options for the Samsung keyboard.   About Samsung keyboard: View version and From the Samsung keyboard, tap Settings for  ...
  • Page 42 Configure Google voice typing Set customized options for Google voice typing.  1. From the Samsung keyboard, tap Voice input.  2. Tap Settings for options.  • Languages: Choose the language for the keyboard.  • Offline speech recognition: Download languages for offline Google voice typing.
  • Page 43: Emergency Mode

    Emergency mode Emergency mode features While in Emergency mode, only the following apps and Use Emergency mode to access helpful emergency features are available on the Home screen: features and conserve your device’s power during an emergency situation.   Flashlight: Use the device’s flash as a steady source of light.
  • Page 44 Turn off Emergency mode   Estimated usage time remaining: Display estimated standby time that can be reached When emergency mode is turned off, the device based on current battery charge and usage. returns to standard mode.   Emergency call: Dial the emergency telephone  1.
  • Page 45: Apps

    Apps Learn how to change the way apps are displayed, organize apps into folders, and install, uninstall, disable, or hide apps.
  • Page 46: Use Apps

    Use apps Add an apps shortcut In addition to swiping to access apps, you can add an The Apps list displays all preloaded and downloaded Apps button to the Home screen. apps. You can uninstall, disable, or hide apps from view.  1.
  • Page 47   To customize the Finder search settings, tap More options > Settings. Galaxy Essentials View and download Samsung apps that are optimized for use with Galaxy devices.  1. From a Home screen, swipe up to access Apps.  2. Tap More options > Galaxy Essentials.
  • Page 48 Sort apps Create and use folders App shortcuts can be listed alphabetically or in your Create a folder to organize App shortcuts on an own custom order. Apps list screen.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 49: App Settings

    App settings Copy a folder to a Home screen Create a folder and copy it to a Home screen. Manage your downloaded and preloaded apps.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 50  • Special access: Select which apps can have  • Notifications: Configure notifications from special access permissions to features on your the app. device.  • Permissions: View permissions granted to the  • Reset app preferences: Reset options that app for access to your device’s information. have been changed.
  • Page 51: Calculator

    Calculator View calculator history View and clear your calculator history. The Calculator provides basic and advanced arithmetic functions.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Calculator >...
  • Page 52: Scientific Calculator

    Scientific calculator The Calculator app also provides advanced arithmetic functions.  1. From a Home screen, swipe up to access Apps.  2. Tap Calculator, and turn the device to landscape view.  • If Auto rotate is not enabled, tap Rotate screen. Apps...
  • Page 53: Calendar

    Calendar Calendar view Manage your events and tasks. There are several ways the calendar can be viewed. Add calendars  1. From a Home screen, swipe up to access Apps. Add existing calendars to the Calendar app.  2. Tap Calendar > View, and then tap an option:  1.
  • Page 54: Create An Event

    Create an event Delete an event Use your Calendar to create events. Delete events from your Calendar.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Calendar > Add to add an event.
  • Page 55: Delete A Task

    Delete a task Calendar settings Delete tasks from your Calendar. Use Calendar settings to customize your calendar.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Calendar, and tap a day on the calendar  2.
  • Page 56: Camera And Video

    Camera and video   Settings Gallery Flash Take a picture Full view Record video Switch cameras Devices and software are constantly evolving —the illustrations you see here are for reference only. Apps...
  • Page 57: Take Pictures

    Take pictures Record videos Take pictures with your device’s front or rear camera. Record high-quality videos using your device.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Camera.
  • Page 58 Configure shooting mode  • HDR (Rich tone): Enables the light sensitivity and color depth features of the device to Allow the camera to determine the ideal mode for your produce a brighter and richer picture. pictures or choose from several shooting modes.  •...
  • Page 59: Camera Settings

    Camera settings  • Video size: Select a resolution. Higher resolution requires more memory. Use the icons on the main camera screen and the settings menu to configure your camera’s settings.  • Save pictures as previewed: Save self-portraits or self-recordings as viewed on  1.
  • Page 60  • Review pictures: Review pictures after taking them.  • Quick launch: Press the Home key twice in quick succession to open the camera.  • Storage location: Select the memory location.  – A memory card (not included) must be installed to view Storage location.  •...
  • Page 61: Clock

    Clock  • Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing. The Clock app offers features for keeping track of time  • Alarm sound: Choose a sound to play for the and setting alarms. alarm, and drag the slider to set the volume of  1.
  • Page 62: World Clock

    World clock Delete an alarm You can delete an alarm that you created. The World clock lets you keep track of the current time in multiple cities around the globe.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 63 Stopwatch Time zone converter Set a time in a city on your World clock list to see what The Stopwatch lets you time events down to a the local times would be in the other listed cities. hundredth of a second.  1.
  • Page 64 Timer The Timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds.  1. From a Home screen, swipe up to access Apps.  2. Tap Clock > Timer.  3. Use the keypad and tap Hours, Minutes, and Seconds to set the length of the Timer.
  • Page 65: Contacts

    Contacts  • Enter a name and other contact information.  – Tap Add field to enter additional Store and manage your contacts. You can synchronize entries. with personal accounts added to your device. For more information, see “Add an account” on page 159.  –...
  • Page 66: Edit A Contact

    Edit a contact Share a contact When editing a contact, you can tap a field and change Share a contact by using various sharing methods. or delete information, or you can add more fields to  1. From a Home screen, swipe up to access Apps. the contact’s list of information.
  • Page 67: Import Contacts

    Import contacts Export contacts Your device can import contacts from an installed Manually back up contacts to an installed memory memory card (not included). card (not included).  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 68 Link or unlink contacts To unlink contacts:  Consolidate contact information from multiple  1. From a Home screen, swipe up to access Apps. sources into one contact by linking entries into a  2. Tap Contacts, and then tap the contact to single contact.
  • Page 69: Delete Contacts

    Favorites Delete contacts When you mark contacts as favorites, they are easily Delete a single contact or multiple contacts. accessible from other apps.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 70: Create A Group

    Groups Add or remove group contacts Add more contacts to a group, or remove contacts. You can use groups to organize your contacts.  1. From a Home screen, swipe up to access Apps. Create a group Create your own contact groups.  2.
  • Page 71: Delete A Group

    Send an email to a group Delete a group Send an email to members of a group. Delete a group you have created.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 72: Contacts Settings

    Contacts settings Direct share These settings allow you to modify settings associated Share content directly with your contacts from within with using the Contacts app. any app. Once enabled, your frequent contacts are displayed in the Share window.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 73: Email

    Email  • If adding a recipient from your Contacts, tap the contact to place a checkmark, and then View and manage all of your email accounts in one tap Done. The contact is displayed in the app. To add an email account, see “Add an email recipients field.
  • Page 74 Manage the inbox View multiple email accounts There are several tools available from the Inbox You can view email you receive for multiple accounts, screen. or you can view email accounts individually.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 75: Email Settings

    Remove email accounts Email settings Email accounts can be removed from your device. Modify settings associated with using the Email app.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 76: Galaxy Apps

    Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Samsung folder > Galaxy Apps. Apps...
  • Page 77: Gallery

    Gallery View pictures Pictures stored on your device are viewable in the View, edit, and manage pictures and videos. Gallery app. The following categories allow you to organize your  1. From a Home screen, swipe up to access Apps. content:  2.
  • Page 78 Edit pictures  – Show date and location tags: See date and location tags when viewing your pictures. Edit pictures stored on your device.  – Print: Send the picture to a connected  1. From a Home screen, swipe up to access Apps. printer.
  • Page 79: Play Video

    Play video Edit video Play videos stored on your device. Edit videos stored on your device.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Gallery > Pictures.  2.
  • Page 80: Take A Screenshot

    Share pictures and videos Delete pictures and videos Share pictures and videos from the Gallery app. Delete pictures and videos stored on your device.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 81: Google Apps

    Google Apps Gmail Send and receive email with Google’s web- Enjoy these apps from Google. Certain apps require a based email service. Google Account. Visit google.com to learn more. Visit support.google.com/mail to learn more. Chrome ™ Browse the Internet with Chrome and bring Google your open tabs, bookmarks, and address bar...
  • Page 82: Play Store

    Photos Play Store Store and back up your photos and videos Find new apps, movies and TV shows, music, automatically to your Google Account with books, magazines, and games in the Google ™ ™ Google Photos Play store. Visit support.google.com/photos to learn Visit support.google.com/play to learn more.
  • Page 83: Internet

    Access the Internet with a fully-featured web browser. Tabs: Manage open tabs. The number on  • For more information, visit samsung.com/us/support/ owners/app/samsung-internet. the icon indicates the number of tabs that are currently open.  1. From a Home screen, swipe up to access Apps.
  • Page 84: Open A Bookmark

    Use tabs to view multiple web pages at the same time.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2. Tap Samsung folder > Internet.  2. Tap Samsung folder >...
  • Page 85: Secret Mode

     1. From a Home screen, swipe up to access Apps. (such as cookies) on your device. Secret tabs are a  2. Tap Samsung folder > Internet. darker shade than the normal tab windows.
  • Page 86: Internet Settings

    To turn off Secret mode:  1. From a Home screen, swipe up to access Apps.  2. Tap Samsung folder > Internet.  3. Tap Tabs > Turn off secret mode. Internet settings Modify settings associated with using the Internet app.  1. From a Home screen, swipe up to access Apps.
  • Page 87: Messages

    Messages Send SOS messages Send a message with your location to designated Learn how to send and receive text messages (SMS) contacts when you are in an emergency situation. and multimedia messages (MMS).  1. From a Home screen, swipe up to access Apps.  1.
  • Page 88: View Messages

    View Messages Message search Search through your messages by using the search  1. From a Home screen, swipe up to access Apps. feature.  2. Tap Messages, and then tap a message to  1. From a Home screen, swipe up to access Apps. view it.
  • Page 89: Emergency Alerts

    Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.  1. From a Home screen, swipe up to access Apps.  2. Tap Settings > Connections > More connection settings.
  • Page 90: My Files

     1. From a Home screen, swipe up to access Apps.   – This option displays if one or more files have  2. Tap Samsung folder > My Files. been accessed recently.  3. Tap a category to view the relevant files or  ...
  • Page 91 Use My Files options to search, edit, clear file history, and more.  1. From a Home screen, swipe up to access Apps.  2. Tap Samsung folder > My Files. The following options are available: Search: Search for a file or folder.
  • Page 92: Phone

    Phone More options Voicemail Hide the keyboard Call Devices and software are constantly evolving —the illustrations you see here are for reference only. Apps...
  • Page 93 Make a call Make a call from Recents All incoming, outgoing, and missed calls are recorded Make a call from a Home screen. in the Call log.  1. From a Home screen, tap Phone.  1. From a Home screen, tap Phone.
  • Page 94: Decline A Call

    Direct calls Decline a call Call the contact whose call log, message, or contact You can choose to decline an incoming call. If you are details are currently on the screen by bringing the using an app, a pop-up screen is displayed for the device close to your ear.
  • Page 95: End A Call

    Actions while on a call Decline with a message You can choose to decline an incoming call with a text You can adjust call volume, switch to a headset or message response. speaker, and even multitask while on a call.  ...
  • Page 96 Switch to headset or speaker Multitask Listen to the call using the speaker or through a If you exit the call screen to use another app, your ® Bluetooth headset (not included). active call is indicated in the Status bar. To return to the call screen: Speaker to hear the caller using the  ...
  • Page 97: Call Log

    Call log Save a contact from a recent call Use recent call information to create a contact or The numbers of the calls you have dialed, received, or update your Contacts list. missed are stored in the Call log.  1. From a Home screen, tap Phone.
  • Page 98 Block a number Delete call records To delete Call log entries: By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and  1. From a Home screen, tap Phone. messages are not received.  2.
  • Page 99: Speed Dial

    Speed dial Make a call with Speed dial You can make a call using Speed dial. You can assign a shortcut number to a contact for speed dialing their default number.  1. From a Home screen, tap Phone.  1. From a Home screen, tap Phone.
  • Page 100: Emergency Calls

    Emergency calls  1. Drag Phone upward to open the call screen. You can dial the emergency telephone number in your  2. Tap Emergency call to display the Emergency region regardless of the phone’s cellular service dialer. status. If your phone is not activated, you can only  3.
  • Page 101 Voicemail Optional calling services Use your phone’s voicemail feature. If available with your mobile service plan, the following calling services are supported. For information on setting up voicemail, see “Set up your voicemail” on page 15. Place a multi-party call If your service plan supports this feature, you can  1.
  • Page 102: Phone Settings

    Wi-Fi calling Phone settings Make calls over Wi-Fi when you are connected to a These settings allow you to modify settings associated Wi-Fi network. Contact your wireless service provider with the Phone app. for details.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 103: Samsung Gear

    Samsung Gear Connect your device to your Samsung Gear using this application. For more information, visit samsung.com/ us/support/owners/app/samsung-gear.  1. From a Home screen, swipe up to access Apps.  2. Tap Samsung folder > Samsung Gear. Apps...
  • Page 104: Samsung Notes

    Samsung Notes Edit notes Make edits to notes you create. Use Samsung Notes to write and save notes. For more information, visit samsung.com/us/support/owners/  1. From a Home screen, swipe up to access Apps. app/samsung-notes.  2. Tap Samsung folder > Samsung Notes.
  • Page 105: Notes Options

     • Edit: Select notes to share, delete, or move.  • Sort by: Change the way notes are organized.  • List/Grid view: Switch between List view and Grid view.  • Trash: View deleted notes.  • Settings: View settings for the Samsung Notes app. Apps...
  • Page 106: Samsung

    Samsung+ Plus help The plus icon is at the bottom of every screen to Samsung+ allows you to access live customer provide you quick access to the help you need. support, view device diagnostics, and learn about your registered Samsung devices. For support, visit  1.
  • Page 107 Quick tabs The app will open to your Home page. Swipe left and right across the tabs to view Help topics.   Home: Register your Samsung devices and view customized cards.   Diagnostics: View storage, connection speed, and battery levels for your device.
  • Page 108: Cricket Apps

    Cricket Apps The following apps from Cricket Wireless are preloaded on your device. Deezer Listen on-the-go with ad-free streaming music, download your favorites to your phone, and get customized playlists based on your preferences. myCricket Access billing, make a quick payment, view usage and access support from the palm of your hand.
  • Page 109: Additional Apps

    Additional apps The following apps are also preloaded on your device. Amazon Shopping ™ Shop at amazon.com from your device. Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. NextRadio Listen to your favorite FM radio stations on the go with NextRadio.
  • Page 110: Settings

    Settings Configure your device’s connections and settings.
  • Page 111: Access Settings

    Access Settings Search for Settings There are a couple of ways to access your device If you are not sure exactly where to find a certain settings. setting, you can use the Search feature.  1. From a Home screen, swipe up to access Apps,  ...
  • Page 112: Connections

    Connections Manage connections between your device and a variety of networks and other devices.
  • Page 113: Wi-Fi

    Wi-Fi Manually connect to a Wi-Fi network Connect your device to a Wi-Fi network. Connect your device to a Wi-Fi network that is hidden.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 114 Wi-Fi preferences  • Manage networks: View your saved Wi-Fi networks. Customize advanced Wi-Fi services.  • Wi-Fi control history: View devices that have  1. From a Home screen, swipe up to access Apps. turned your Wi-Fi on or off.  2. Tap Settings >...
  • Page 115 Share data with Wi-Fi Direct  • MAC address: View your device’s MAC address, which is required when connecting to some Share data with another device using Wi-Fi Direct. secured networks (not configurable).  1. From an app, tap Share.  • IP address: View your device’s IP address –...
  • Page 116: Bluetooth

    Bluetooth Disconnect from Wi-Fi Direct Disconnect your device from a Wi-Fi Direct device. Bluetooth allows you to pair your device to another Bluetooth-enabled device. Once a pairing is created,  1. From a Home screen, swipe up to access Apps. the devices continue to recognize their partnership  2.
  • Page 117 Rename a paired device Share data with Bluetooth Rename a paired device to make it easier to Use Bluetooth to transfer information to a paired recognize. device.  1. From a Home screen, swipe up to access Apps.  1. From an app, tap Share.
  • Page 118: Data Usage

    Data usage Unpair from a Bluetooth device When you unpair from a Bluetooth device, the two View your current mobile and Wi-Fi data usage. devices no longer recognize each other. To connect  1. From a Home screen, swipe up to access Apps. again, you have to pair the devices.
  • Page 119 Monitor mobile data Monitor Wi-Fi data Enable mobile data to access the Internet through View your Wi-Fi data usage and set restrictions for your mobile network. Wi-Fi networks.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 120: Airplane Mode

    Airplane mode Mobile hotspot Airplane mode disconnects your device from all Activate Mobile hotspot to allow other devices to use networks and turns off connectivity features. your device’s Internet connection.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 121 Change the mobile hotspot Allowed devices list password Control which devices can connect to your Mobile hotspot. Change your Mobile Hotspot password.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 122 Configure mobile hotspot settings Timeout settings Manage your security and connecting settings. Automatically turn off Mobile hotspot if there are no connected devices.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 123: Tethering

    Tethering Mobile networks You can use tethering to share your device’s Internet Control your device’s access to networks and mobile connection with a computer. data service.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 124: Location

    Location  5. Tap Improve accuracy to use other connections for determining your location: Some apps may require one or more location services  • Wi-Fi scanning: Allow apps and services to be turned on for full functionality. scan for Wi-Fi networks automatically, even  1.
  • Page 125: Location Services

    Recent location requests Location services Apps that have requested your location are listed Location services store and use your device’s most under Recent location requests. recent location data. Google apps can use this data to improve your search results based on places that you  1.
  • Page 126: Nearby Device Scanning

    Nearby device Connect to a printer scanning Connect your device to a printer on the same Wi-Fi network. Scan for nearby devices to connect to and set them up  1. From a Home screen, swipe up to access Apps. easily. You receive a notification when there are available devices to connect to.
  • Page 127: Virtual Private Networks

    Virtual Private Manage a VPN Networks Use the VPN settings menu to edit or delete a VPN connection. Set up and manage your Virtual Private Networks  1. From a Home screen, swipe up to access Apps. (VPNs). You must set a secured screen lock before  2.
  • Page 128 Connect to a VPN Once you have set up a VPN connection, connecting to and disconnecting from a VPN is easy.  1. From a Home screen, swipe up to access Apps.  2. Tap Settings > Connections > More connection settings > VPN.  3.
  • Page 129: Sounds And Vibration

    Sounds and vibration Configure the sounds and vibrations used to indicate notifications, screen touches, and other interactions.
  • Page 130: Sound Mode

    Sound mode Easy mute Mute sounds and videos by covering the screen or Switch between sound modes, while preserving the turning over the device. individual sound settings you have made.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 131: Volume

    Volume Media volume limiter Limit the maximum output of the device’s volume Set the volume level for call ringtones, notifications, while using headphones or Bluetooth speakers and other audio. (not included).  1. From a Home screen, swipe up to access Apps.  1.
  • Page 132: Ringtone

    Ringtone Do not disturb Choose from preset ringtones or add your own. Set your device to mute all or some notifications and sounds during specific time periods.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 133: System Sounds

     • Screen lock sounds: Play a sound when you unlock the screen.  • Keyboard sound: Play a sound when the Samsung keyboard is tapped.  • Charging sound: Play a sound when a charger is connected. Sounds and vibration...
  • Page 134: Sound Quality And Effects

    Sound quality and  • Concert hall: Simulate the reverb of a concert hall. effects  • Adapt Sound: Customize your sound settings. Choose from advanced sound options to customize your audio experience.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 135: Notifications

    Notifications Select which apps you want to receive alerts from. Alerts include notifications, sounds, and vibrations.
  • Page 136: Manage Notifications

    Manage notifications Smart alert Allow or block notifications from apps and services. Set the device to vibrate when you pick it up to notify you about missed calls and messages.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 137: Display

    Display Configure your display’s brightness, screen timeout delay, and other settings.
  • Page 138: Screen Off Settings

    Screen off settings Screen brightness Customize when the screen turns off. Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust  1. From a Home screen, swipe up to access Apps. screen brightness to conserve battery power.  2.
  • Page 139: Font And Screen Zoom

    Font and screen zoom Screen quality You can set the screen zoom level and the font size Customize the screen mode to match your viewing and style. preferences.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 140: One-Handed Mode

    One-handed mode Change the screen layout to accommodate operating your device with one hand.  1. From a Home screen, swipe up to access Apps.  2. Tap Settings > Advanced features > One-handed mode.  3. Tap On/Off to enable the following:  •...
  • Page 141: Device Maintenance

    Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources.
  • Page 142: Quick Optimization

    Quick optimization Battery The quick optimization feature improves device View how battery power is used for device activities. performance through the following actions:  1. From a Home screen, swipe up to access Apps.   Identifying apps that use excessive battery power  2.
  • Page 143: Storage

    Storage Mount a memory card When you install an optional memory card, it is View the device memory and usage. Mount, unmount, automatically mounted (connected to the device) and or format an optional memory card (not included). prepared for use. However, should you unmount the  1.
  • Page 144: Remove A Memory Card

    Remove a memory card Format a memory card Warning: To prevent damage to information stored on Warning: When formatting an SD card, you should back the memory card, unmount the card before removing it up your music and photo files that are stored on the from the device.
  • Page 145: Memory

    Memory Language and input Check the amount of available memory. You can close Configure your device’s language and input settings. background apps and reduce the amount of memory Change the device language you are using to speed up your device. You can add languages to your list and organize them  1.
  • Page 146: Google Voice Typing

    Default keyboard Google Voice typing You can select a default keyboard for your device’s Speak rather than type your text entries using ™ menus and keyboards. Additional keyboards can be Google Voice typing. downloaded from the Google Play store.  1. From a Home screen, swipe up to access Apps.  1.
  • Page 147 Physical keyboards  • Offline speech recognition: Download and install speech recognition engines, allowing Customize options when you have a physical keyboard you to use voice input while not connected to connected to your device (sold separately). the network.  1. From a Home screen, swipe up to access Apps.  •...
  • Page 148  3. Tap Autofill service and select your preferred Language and input > Text-to-speech for options: service.  • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Settings for options.  • Language: Select a default language.  • Speech rate: Set the speed at which the text is spoken.
  • Page 149: Date And Time

    Date and time Pointer speed Configure pointer speed for an optional mouse or By default, your device receives date and time trackpad (not included). information from the wireless network. Outside of network coverage, you can set the date and time  1.
  • Page 150: Report Diagnostic Information

    Report diagnostic Reset information Reset device and network settings. You can also reset your device to its factory defaults. This feature sends diagnostic information about your Reset settings device when you are having technical problems. You can reset your device to its factory default  1.
  • Page 151: Factory Data Reset

    Factory data reset Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth You can reset your device to factory defaults, erasing settings with Reset network settings. all data from your device.  1. From a Home screen, swipe up to access Apps. This action permanently erases ALL data from the device, including Google or other account settings,  2.
  • Page 152  2. Tap Settings > General management > Reset > Caution: Before shipping your device back to Samsung Factory data reset. or taking it to your nearest Samsung-authorized  3. Tap Reset and follow the prompts to perform the service center, you should remove your Google reset.
  • Page 153: Auto Restart

    Auto restart Enable factory reset protection Adding a Google Account to your device automatically Optimize your device by restarting it automatically at activates the FRP security feature. set times. Any unsaved data will be lost when the Disable factory reset protection device restarts.
  • Page 154: Software Update

    Software update Check for and install available software updates for your device.  1. From a Home screen, swipe up to access Apps.  2. Tap Settings > Software update for the following options:  • Check for updates: Manually check for software updates.  •...
  • Page 155: Lock Screen And Security

    Lock screen and security Secure your device and protect your data with Lock screen and security settings.
  • Page 156: Screen Lock Types

    Screen lock types   Notification icons only: Enable to hide notification details and show only the icon. The various Screen lock types offer high, medium, or no   Transparency: Adjust the transparency of security. Choose from the following: Swipe, Pattern, notifications.
  • Page 157: Clock And Information

    For more information, visit information. samsung.com/us/support/owners/app/find-my-mobile.  • Contact information: Show your contact You must sign up for a Samsung account and enable information, such as your phone number or Google location service to use Find My Mobile. email address.
  • Page 158: Security Update

    Settings > Security > Find My Mobile. Check the date of the last security software update.  3. Enter your Samsung account password or, if you  1. From a Home screen, swipe up to access Apps. are not logged in to your Samsung account, tap  2.
  • Page 159: Secure Folder

    App permission monitor Lock your private content and apps to enhance security. You must sign in to your Samsung account in Get notified when permissions you select are being order to use Secure Folder. You must also set a secure used by apps running in the background.
  • Page 160: Secure Startup

    Secure startup Encrypt SD card Protect your device by requiring a numeric PIN, Protect your optional memory (not included) card by pattern, or password to be entered before it starts up. encrypting its data. You must have a secured screen lock for this option to  1.
  • Page 161: Factory Data Reset Password

    Factory data reset Set up SIM card lock password Require your SIM card PIN to unlock and use your SIM card. Require a password to reset your device to factory  1. From a Home screen, swipe up to access Apps. default settings.  2.
  • Page 162: Security Update Service

     – Automatic updates can also be limited to only when your device is connected to a Wi-Fi network.  • Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis. Lock screen and security...
  • Page 163: Credential Storage

    Credential storage Knox active protection Manage your security certificates. You can disable or Protect your device against malicious attacks. remove certificates.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 164: Advanced Security Settings

    Advanced security  • Notification access: View the applications that can access notifications you receive on settings your device. Use these options to configure advanced security  • Do not disturb permission: View which apps settings. have permission to change the Do not disturb settings.
  • Page 165: Accounts

    Accounts Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts.
  • Page 166: Samsung Cloud

     3. Tap one of the account types. Samsung Cloud.  4. Follow the prompts to enter your credentials and   If a Samsung account has not been added, set up the account. follow the prompts to add one.   Tap Auto sync data to enable automatic  3.
  • Page 167: Account Settings

    Account settings Remove an account Each account has its own set of settings. In addition, You can remove accounts from your device. you can configure common settings for all accounts of  1. From a Home screen, swipe up to access Apps. the same type.
  • Page 168: Backup And Restore

     1. From a Home screen, swipe up to access Apps. Samsung account  2. Tap Settings > Cloud and accounts > Enable backup of your information to your Samsung Backup and restore for options: account.  • Back up my data: Enable back up of  1.
  • Page 169: Google Settings

    Google settings Configure your device’s Google settings. Available options depend on your Google account.  1. From a Home screen, swipe up to access Apps.  2. Tap Settings > Google, and select an option to customize. Accounts...
  • Page 170: Accessibility

    Accessibility Accessibility services are special features that make using the device easier for those with certain physical disabilities. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com.
  • Page 171: Vision

    Vision  • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to You can turn on Accessibility features to assist with increase the contrast between the keys and visual aspects of the device. the background.
  • Page 172: Hearing

     • Color correction: Adjust the color of the  • Samsung subtitles (CC): Use Samsung subtitles screen if you are color blind or have difficulty with multimedia files when available. reading the display because of the screen  • Google subtitles (CC): Use Google subtitles color.
  • Page 173: Dexterity And Interaction

    Dexterity and More accessibility interaction settings You can turn on Accessibility features to assist with Customize additional accessibility features for your dexterity and interaction aspects of the device. device.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 174: Accessibility Services

     • Notification reminder: Beep at set intervals to remind you of any unread notifications.  • Answering and ending calls: Select shortcuts for answering and ending calls.  • Single tap mode: Dismiss or snooze alarms, calendar events, and timer alerts, and answer or reject incoming calls with a single tap.
  • Page 175: Other Settings

    Other settings Configure features on your device that make it easier to use.
  • Page 176: Help

    Help Device assistance app View the user manual on your device. Device assistance apps help you by gathering information from the screen currently shown.  1. From a Home screen, swipe up to access Apps.  1. From a Home screen, swipe up to access Apps.  2.
  • Page 177: Dual Messenger

    Dual messenger About phone Use two separate accounts for the same app. View information about your device, including current status, legal information, hardware and software  1. From a Home screen, swipe up to access Apps. versions, and more.  2. Tap Settings >...
  • Page 178: Getting Help

    Getting help Videos Visit samsung.com/spsn to learn more. Smart Simulator Visit samsungsimulator.com to learn more. Tips and Tricks Visit samsung.com/us/support/tips to learn more. Samsung Care Visit samsung.com/us/support to learn more. Getting help...
  • Page 179: Legal

    Legal View legal information for your device.
  • Page 180: Legal Information

    English: samsung.com/us/Legal/Phone-HSGuide (726-7864) and providing the applicable information.   Spanish: samsung.com/us/Legal/Phone-HSGuide-SP For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section Tablet: of the Terms & Conditions, included with the Product.   English: samsung.com/us/Legal/Tablet-HSGuide  ...
  • Page 181: Intellectual Property

      English: samsung.com/us/Legal/SamsungLegal- All Intellectual Property, as defined below, owned by or EULA4 which is otherwise the property of Samsung or its respective suppliers relating to the Product, including   Spanish: samsung.com/us/Legal/SamsungLegal- but not limited to, accessories, parts, or software...
  • Page 182: Open Source Software

    Except as set forth in the Standard Limited Warranty that accompanies the Product, the purchaser takes the product “as is”, and Samsung makes no express or implied warranty of any kind whatsoever with respect to the product, including but not limited to the:  ...
  • Page 183 Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the product or arising from the breach of the express...
  • Page 184 Samsung Knox being shared. For applications available through Samsung Knox is Samsung’s security platform and is a Cricket, we offer privacy controls that let you decide mark for a Samsung device tested for security with how an application may use the location of your device enterprise use in mind.
  • Page 185 DRM-protected Internet: samsung.com files. ©2018 Samsung Electronics America, Inc. Samsung, Screen images are simulated. Appearance of device Samsung Galaxy, Multi Window, Samsung Gear, and may vary. Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Legal...
  • Page 186 The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features.

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