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User Guide

[UG template version 16a]
[Sprint-Samsung-G935P-ug-en-022416-FINAL]

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Summary of Contents for Samsung Galaxy S7 edge G935P

  • Page 1: User Guide

    User Guide [UG template version 16a] [Sprint-Samsung-G935P-ug-en-022416-FINAL]...
  • Page 2: Table Of Contents

    Table of Contents Getting Started .............................. 1 Introduction ............................2 About the User Guide ........................2 Access Instructions on Phone....................... 2 Access Help .......................... 2 Get Support from Sprint Zone ....................3 Set Up Your Phone ..........................5 Parts and Functions ........................5 Charge the Battery ........................
  • Page 3 Samsung Keyboard ......................30 Google Voice Typing......................32 Tips for Editing Text ......................33 Google Account .......................... 33 Create a Google Account ....................33 Sign In to Your Google Account ..................35 Factory Reset Protection ....................35 Google Play Store ........................36 Find and Install an App .......................
  • Page 4 Place and Answer Calls ......................60 Call Using the Phone Dialer ....................60 Call Emergency Numbers ....................61 Answer Phone Calls ......................62 In-Call Screen Layout and Operations................65 Place a Call from Contacts ....................66 Call from Call Log ....................... 67 Voicemail .............................
  • Page 5 Send a Text Message ......................96 Send a Multimedia Message (MMS) ................... 97 Use Enhanced Messaging ....................99 Save and Resume a Draft Message ................. 101 New Messages Notification ....................101 Manage Message Conversations ..................102 Gmail ............................104 Create and Send a Gmail Message .................. 104 Check Received Gmail Messages ..................
  • Page 6 View Browser History ......................124 Open New Browser Tabs ....................124 Chrome Browser ........................125 Facebook ..........................126 Hangouts ........................... 126 Instagram ..........................128 Messenger ..........................128 Global Services ..........................129 Activate Sprint Worldwide Service on Your Account ..............129 Your Phone’s SIM Card for International GSM Roaming ............
  • Page 7 Tethering ........................... 147 Camera and Video ..........................148 Camera Overview ........................148 Take Pictures and Record Videos .................... 150 Take a Picture ........................150 Record Videos ........................151 View Pictures and Videos Using Gallery .................. 151 Edit Pictures ..........................153 Share Pictures and Videos .......................
  • Page 8 Create Playlists in Google Play Music ................184 NextRadio ..........................185 S Health ............................ 185 Samsung+ ..........................187 Samsung Milk Music ......................... 187 Sprint Fun & Games ......................... 187 Sprint Music Plus ........................187 Sprint TV & Movies ........................188 Sprint Zone..........................
  • Page 9 Mobile Networks Settings ......................203 NFC and Payment ........................204 More Connection Settings ......................206 Nearby Device Scanning ....................207 Printing ..........................208 MirrorLink .......................... 209 Virtual Private Networks (VPN) ..................209 Device Settings ..........................215 Smart Manager ......................... 215 Applications Settings .........................
  • Page 10 Dexterity and Interaction Settings ..................271 Configure Other Accessibility Settings ................272 Accounts ........................... 272 Backup and Reset ........................273 Smart Switch ........................275 Samsung Account ......................276 Google Account ........................ 277 Auto Restart ........................277 Reset ..........................278 Factory Data Reset ......................280 System Settings ..........................
  • Page 11 Disclaimer of Warranties; Exclusion of Liability ..............298 Modification of Software....................299 Samsung KNOX ........................ 299 Samsung Electronics America (SEA), Inc................ 299 Do you have questions about your Samsung Mobile Device? ......... 299 Legal Information ........................300 Index ................................301...
  • Page 12: Getting Started

    Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
  • Page 13: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy S7 edge. The following topics explain how best to use this guide to get the most out of your phone.
  • Page 14: Get Support From Sprint Zone

    1. Press Home to display the home screen. 2. From home, tap Apps > Settings > Help 3. Tap a topic to view its contents, or tap Search to search for a topic. Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app.
  • Page 15 2. From the Sprint Zone main page, tap Support. 3. Tap a topic to view its contents. Introduction...
  • Page 16: Set Up Your Phone

    Set Up Your Phone ™ The following topics give you all the information you need to set up your Samsung phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions.
  • Page 17 Part Description Home key/fingerprint sensor ™ Return you to the home screen. Press and hold to open Google ™ Search/Google Now . Use to register fingerprints for security. Access recently used apps. Recent apps key Display information needed to operate your phone, such as the call Touchscreen status, the Contacts list, and the date and time.
  • Page 18: Charge The Battery

    Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or using a USB connection on your computer. Tip: This device is also compatible with Samsung-approved wireless charging devices (sold separately). Note: This phone has an integrated battery that cannot be removed by the user.
  • Page 19 Charge Using the AC Adapter It is recommended you fully charge the battery before using your device for the first time. For fastest charging times, use the Adaptive Fast Charging charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging. 1.
  • Page 20: Sim Card

    SIM Card The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative. Handling a SIM Card Keep the following in mind when handling a SIM card: ●...
  • Page 21: Maintaining Water And Dust Resistance

    2. Place the SIM card on the tray. Make sure that the card’s gold contacts face down into the device and that the card is  positioned as shown. 3. Slide the SIM card/Memory card tray back into the slot. Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure the SIM card/Memory card tray is closed tightly.
  • Page 22: Sd Card

    ● The touchscreen and other features may not work properly if the device is used in water or in other liquids. SD Card Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone.
  • Page 23: Remove An Sd Card

    1. From home, tap Apps > Settings 2. Tap Storage 3. Tap SD card > Unmount.  The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted. Remove an SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
  • Page 24: Use The Touchscreen

    Turn Your Phone On ■ Press and hold the Power/Lock key.  Your phone will power on. Depending on the settings, you may see the lock screen. Lock and Unlock Your Screen Screen Lock for information about using the screen ...
  • Page 25: Touch And Hold

    Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Set Up Your Phone...
  • Page 26: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
  • Page 27: Pinch And Spread

    Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Touchscreen Keyboards for more details. Note: Auto rotate needs to be enabled for the screen orientation to automatically change.
  • Page 28: Activate Your Phone

    Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.
  • Page 29: Complete The Setup Screens

    To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211-4727 from another phone. Tip: Do not press the Power/Lock key while the phone is being activated. Pressing the Power/Lock key cancels the activation process.
  • Page 30 Google services – Select your Google location and service options and then tap Next.  Samsung account – Enter your email account and password to sign in to your current  Samsung account, or tap Create account to set up a new Samsung account.
  • Page 31: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the Apps list. 1.
  • Page 32: Phone Settings Menu

    Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Pull down the status bar and tap Settings For more information, see Basic Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways.
  • Page 33: Capture Screenshots

    Turn Screen Rotation On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Auto rotate to turn the option on or off. You may need to scroll left or right to see the Auto rotate option. ...
  • Page 34 ■ When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping to view other panels. To configure Edge panels: ■ From any screen, open the Edge screen, and then tap Settings For more information, see Edge Panels.
  • Page 35: People Edge

    To change the order of the tasks on the Edge panel, drag each task to the desired location.  To remove a task, tap Remove  3. Tap Back to save changes. People Edge People edge allows you to set the Edge screen to light up with distinct colors when you receive notifications about contacts in your My people list.
  • Page 36: Applications

    Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the Apps list. 1. From home, tap Apps  The Apps list opens. 2.
  • Page 37 Google folder in the Apps list. Send and receive email from a variety of email service providers. Located Email in the Samsung folder in the Apps list. Keep up with friends and family with the Facebook app. Share updates, Facebook photos, and videos, as well as text, chat, and play games.
  • Page 38 ® Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in My Files the Apps list. Listen to your favorite FM radio stations on the go with NextRadio. Tune...
  • Page 39 Located in the Samsung folder in the Apps list. ™ Use the S Voice voice recognition application to activate a wide variety of functions on your phone. Located in the Samsung folder in the Apps S Voice list. Connect your device to your Samsung Gear using this application.
  • Page 40: Phone Number

    Function/Service Download new apps and games from Sprint. Located in the Sprint folder Sprint Fun & Games in the Apps list. Located in the Sprint folder in the Apps list. Purchase, download, and play music, ringtones, and ringback tones for Sprint Music Plus your phone.
  • Page 41: Airplane Mode

     Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google voice typing. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key.
  • Page 42 Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 43: Google Voice Typing

    Emoticon to display a list of emoticons. • Settings to view the Samsung keyboard settings menu. If you have more than one language selected in Samsung Keyboard settings, you can swipe  your finger over Spacebar to switch between languages.
  • Page 44: Tips For Editing Text

    Configure Google Voice Typing ■ From home, tap Apps > Settings > Language and input > Google voice typing. Tips for Editing Text ■ Your phone gives you many options to make entering text easier, including copying, cutting, and pasting. Double-tap text to highlight it, and then select from the following options: Select all: Highlights all the text in the field.
  • Page 45 4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account. Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts >...
  • Page 46: Sign In To Your Google Account

    Google Account username and password. For more information, see Factory Data Reset. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings. Basic Operations...
  • Page 47: Google Play Store

    Enable Factory Reset Protection Adding a Google Account to your device automatically turns on the Factory Reset Protection (FRP) security feature. For more information, see google.com. Disable Factory Reset Protection To disable FRP, remove all Google Accounts from the device. 1.
  • Page 48: Request A Refund For A Paid App

    Search for an app. Tap the Google Play search field, enter the name or type of app you are  looking for, and then tap on the keyboard. 4. Tap an app to read a description about the app and user reviews. 5.
  • Page 49: Uninstall An App

    2. Tap Menu > My apps & games. 3. Tap the app you want to update, and then tap Update.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store 2.
  • Page 50: Get Help With Google Play

    2. Tap Menu > My apps & games. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.
  • Page 51: Lock And Unlock Your Screen

     The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
  • Page 52 Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1.
  • Page 53 As an added precaution, to preserve any data on your optional microSD card (not included), please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > SD card > Unmount. Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software.
  • Page 54: Update Your Profile

    Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version read-only field. Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone.
  • Page 55: Update Your Prl

     The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically.
  • Page 56: Your Phone's Home Screen

    Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 57: Extended Home Screens

    Widget Widgets are self-contained apps that reside on your phone’s home screen. Application icons are shortcuts to favorite applications. You can add and Application icons remove these shortcuts as you wish. Primary shortcuts are application shortcuts that appear in the same location Primary shortcuts on all of your phone’s home screens.
  • Page 58 Status Bar Layout Main Status Icons Icon Status ® Bluetooth: Bluetooth is active. GPS: GPS is active. Wi-Fi: Wi-Fi is active. File download in progress: Download of a file or app is in progress. Mute mode: Mute mode is enabled. Vibrate mode: Vibrate mode is enabled.
  • Page 59 Icon Status 3G: The device is connected to a 3G wireless network. 4G LTE active: The device is connected to a 4G LTE wireless network. Airplane mode: Airplane mode is active. Sync: Sync is active. Battery charging: Battery is charging. Battery full: Battery is fully charged.
  • Page 60: Notification Panel

    Icon Notification Update available: An app update is available from the Google Play store. File upload in progress: File is being uploaded or sent. Update successful: An app or software update was successful. Keyboard in use: Keyboard is in use. More notifications available: View additional notifications.
  • Page 61 Close the Notification Panel ■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options.
  • Page 62: S Finder

    2. Tap Expand > Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel. You will see two sets of buttons, Active Buttons on top and Available Buttons below. ...
  • Page 63: Quick Connect

    1. Open the notification panel by sliding your finger down from the top of the screen.  The notification panel opens. 2. Tap Expand > S Finder 3. Tap the Search field and enter search criteria. 4. Tap an item to view or launch. Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi.
  • Page 64 1. Open the notification panel by sliding your finger down from the top of the screen.  The notification panel opens. 2. Tap Quick connect.  Your device scans for nearby available devices. 3. Tap a device and follow the prompts to connect. To set your device visibility: ■...
  • Page 65: Multi Window

    Visible to contacts: Your device will always be visible to contacts only.  Only when Quick connect turned on: Your device will only be visible to other devices when  Quick connect is turned on. Tip: For more information about Quick connect, tap More > Help from the connections screen. Multi Window Multitask by using multiple applications at the same time Activate Multi Window...
  • Page 66: Customize The Home Screen

    Drag and drop content: Move items between the app windows. Drag an item to share  from one window to another. Not all applications support this feature. Minimize window: Minimize the selected app window. This turns the app into a circular, ...
  • Page 67: Add Shortcuts To The Home Screen

    You can also access the wallpaper menu through settings. From home, tap Apps >  Settings > Wallpaper 2. Tap an option to select the wallpaper. Home screen to set the background wallpaper for your home screen. Select a preloaded ...
  • Page 68: Add Folders To The Home Screen

    1. From home, touch and hold an empty space, and then tap Widgets  The Widgets list opens. 2. Touch and hold a widget icon.  The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. ...
  • Page 69 2. Type a name, and then tap Back  A new folder is created. 3. To add more app shortcuts to the folder, touch and hold a shortcut, and then drag it on top of the new folder.  The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display.
  • Page 70: Making Connections

    Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
  • Page 71: Phone Calls And Voicemail

    Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 72: Call Emergency Numbers

    2. Tap the number keys on the keypad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you  want to dial, tap it to place the call immediately without entering the rest of the number. 3.
  • Page 73: Answer Phone Calls

    To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone > Keypad. 3. Tap 9-1-1 ( ), and tap Dial ...
  • Page 74: Answer An Incoming Call

    Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it.  The call begins. 2. To end the call, tap End  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: ●...
  • Page 75: Reject An Incoming Call

    Reject an Incoming Call ■ When a call arrives, slide Reject to the left to reject it.  The ringtone or vibration will stop and the call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
  • Page 76: In-Call Screen Layout And Operations

     The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap  More > Settings > Call blocking > Call-reject messages and edit or create a reject message.
  • Page 77: Place A Call From Contacts

    Activate Speaker to route the phone’s audio through the speaker. (You can adjust the • speaker volume using the Volume key.) • Deactivate Speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
  • Page 78: Call From Call Log

    2. Tap Contacts to display the Contacts list.  The contacts list appears. 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5.
  • Page 79 1. From home, tap Phone to display the phone app. 2. Tap Log to display the call log list.  The call log list appears. 3. Tap an entry to display the call details. 4. Tap Call to place a call. ...
  • Page 80: Voicemail

    Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup Follow the instructions below to set up voicemail on your phone. You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a passcode to protect against unauthorized access.
  • Page 81: Set Up Visual Voicemail

    About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails.
  • Page 82: Review Visual Voicemail

    3. At the end of the welcome screens, a Personalize your voicemail prompt is displayed. 4. Tap Personalize now and follow the system prompts to: Create a passcode (part of standard voicemail).  Record your name announcement.  Record your greeting. ...
  • Page 83: Listen To Multiple Voicemail Messages

    Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail Menu. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
  • Page 84: Configure Visual Voicemail Settings

    Compose Avatar message: Send an animated voice message to friends. You can  More options: Access Search, Settings, and Help features.  3. Tap a message to review it. The following options are available while listening to voicemail messages: Call: Dial the number the message came from. ...
  • Page 85 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings. Avatar: Configure your Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to ...
  • Page 86: Optional Calling Services

    Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, tap Apps > Sprint > Voicemail 2. Tap More options > Settings > Display > Display name. 3.
  • Page 87: Caller Id Blocking

    Note: When using Wi-Fi calling, the phone app icons differ slightly. You will tap Dial to place a call, and tap End to end a call. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Enable or Disable Wi-Fi Calling 1.
  • Page 88: Call Waiting

    Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
  • Page 89: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Log or Contacts).
  • Page 90: Call Forwarding

    Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off.
  • Page 91 Setting Description Manage a list of automatically blocked phone numbers, and create or Call blocking edit messages to block incoming calls. Answer calls by pressing the Home key or using voice commands. End Answering and ending calls calls by pressing the Power key or using voice commands. Vibrate or play tones when calls are answered or ended.
  • Page 92: Tty Mode

     The call settings menu appears. 2. Configure your options. Tap a menu item to display its options.  Select your options and follow the prompts to set them.   Your call settings options are set. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
  • Page 93  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications.
  • Page 94: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
  • Page 95 Select Device as the sync account if you want your contacts on your phone only; they will not  be synced with your Google Account. Select Samsung account if you want to save contacts to your Samsung account; these will  be synced automatically with your Samsung account online.
  • Page 96: View Contacts

    Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field. 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1.
  • Page 97: Contacts Screen Layout

    2. Tap a contact to view its details.  The contact’s detailed listing appears. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Contacts...
  • Page 98: Edit A Contact

    Item Description Groups Show contact groups. More options Access additional options. Search Search contacts. Image Tap to show the contact’s details. Contact Tap to show the contact’s details. Add new contact Add a new contact. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more.
  • Page 99: Delete A Contact

    5. Add or edit the information, and then tap Save.  Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the right of the field. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field.
  • Page 100: Groups

    2. Tap a contact to dial the contact’s default telephone number. The default number is set in contacts, when you enter multiple phone numbers for a contact. Groups You can use groups to organize your contacts. Your phone comes with preloaded groups, and you can create your own.
  • Page 101: Share A Contact

    3. Tap More > Send message. 4. Tap Recipients to edit the group’s members receiving the message. 5. Continue to enter your message and send it. For more information, see Text and Multimedia Messaging. Send an Email to a Group You can send an email to members of a group, if the members have an email address stored in their contact record.
  • Page 102 4. Select a sharing method: When sharing a contact as a.vcf file, the follow sharing methods are available:  Android Beam: Send the information using NFC and Android Beam. • Bluetooth: Send the information using Bluetooth. See • Bluetooth for information on pairing and sending using Bluetooth.
  • Page 103: Profile Sharing

    Copy to clipboard: Save the information to the clipboard. • Drive: Save the information to your Google Drive account. • • Email: Send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Create and Send an Email Message for details on sending email.
  • Page 104 Shared profile info: In addition to your name, status, and profile picture, you can share your  email, organization, address, and date of birth. Back up profile data: Back up and restore your profile using your Samsung account.  Registered information: View and set the registered information for your phone number.
  • Page 105: Import Contacts

    Note: The first time you turn on Profile sharing, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue. Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB.
  • Page 106 Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts. See SD Card for SD card information. Back Up Contacts to Your SD Card 1.
  • Page 107: Messaging

    Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 108: Send A Multimedia Message (Mms)

    4. Tap the Enter message field and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
  • Page 109: Create A Slideshow

    Other: Select from the following sources:  • Image: Attach a stored picture. See View Pictures and Videos Using Gallery. • Video: Attach a stored video. See View Pictures and Videos Using Gallery. • Audio: Attach a stored music file or voice recording. •...
  • Page 110: Use Enhanced Messaging

    Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attachment and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show. Use Enhanced Messaging Enhanced messaging allows you to exchange multimedia chat messages with pictures, voice recordings, audio or video files, contact cards (vCard), appointments (vCalendar), as well as large files to other...
  • Page 111 2. On the Messaging screen, tap Compose  The Compose screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you are sending the message to  several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed.
  • Page 112: Save And Resume A Draft Message

    5. Tap Attachment and select from the following file attachments: Camera: Take a new picture.  Gallery: Attach a picture from the Gallery app.  Other: select from the following sources:  Image: Attach a stored picture. See • View Pictures and Videos Using Gallery.
  • Page 113: Manage Message Conversations

    ■ To open the message, pull down the status bar to open the notification panel. Tap the new message to open and read it. For more information on reading and replying to messages see Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen.
  • Page 114: Delete A Single Message

    Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message, tap More and then tap More >...
  • Page 115: Gmail

    View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more.
  • Page 116: Check Received Gmail Messages

    Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap More > Add Cc/Bcc, and then add recipients. Attaching Pictures or Videos: In the mail composition window, tap Attach ● . Locate and then tap the picture or video you want to attach. ●...
  • Page 117: Use Gmail Labels

    If you have two or more new Gmail messages, tapping the notification opens the Gmail  Inbox. Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail Inbox. 1. From home, tap Apps >...
  • Page 118: Archive Gmail Threads

     The Inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the Inbox.
  • Page 119: Delete Gmail Threads

     The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the Inbox. 1. From home, tap Apps > Google > Gmail  The Inbox opens. 2.
  • Page 120: Switching Between Gmail Accounts

    4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5. Tap Finish setup.  You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app.
  • Page 121: Email

    2. Tap Menu > Settings 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account. General settings: Gmail default action, Conversation view, Swipe actions, Sender image,  Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.
  • Page 122: Add An Email Account

    1. From home, tap Apps > Samsung > Email  A popup window for adding an account appears if no email account has been previously set 2. Follow the prompts to set up your email account.  The email account is set up and you will begin receiving email.
  • Page 123 2. Tap Menu > Settings. 3. Tap Add account 4. Follow the prompts to complete the account setup.  The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings >...
  • Page 124: Add An Exchange Activesync Account

     Tapping Sign in prompts your phone to attempt a "regular" email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings.  These may include mail type, user name, password, server, security type, etc. 3.
  • Page 125: Create And Send An Email Message

    Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 126: Open Email Messages

    You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Samsung > Email  The email Inbox opens.
  • Page 127: Delete An Email Account

    You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. From home, tap Apps > Samsung > Email  The email Inbox opens. 2. Tap More > Settings.
  • Page 128: Delete An Email Message

    Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. ■ While viewing the account you want to synchronize, swipe down. Sort Email Messages 1. On the email account Inbox, tap More > Sort by. 2.
  • Page 129: Exchange Activesync Email Features

    Set options for your corporate Exchange ActiveSync email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. To access Exchange ActiveSync settings: 1. From home, tap Apps > Samsung > Email 2. Tap More > Settings. 3. Tap the Exchange ActiveSync account name to view its options.
  • Page 130 Limit retrieval size while roaming: Set a different email size limit when your phone is • on roaming. Out of office settings: You can set your Out of Office status and auto-reply message • right from your phone. • Folder sync settings: Select which email folders to sync with the server. Period to sync Calendar: Set the time period for syncing your calendar with the server.
  • Page 131: Internet And Social Networking

    Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
  • Page 132 Find Your User Name You can find your user name through your phone's device menu. 1. From home, tap Apps > Settings > About device 2. Tap Status.  You will see your user name under the "Username" heading. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone.
  • Page 133: Data Connection Status And Indicators

    Tap Update Profile.  Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the...
  • Page 134: Use The Browser

    From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps > Samsung > Internet  The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone ...
  • Page 135: Add A Bookmark

    Bookmark favorite sites using the browser menu options. 1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps > Samsung > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks >...
  • Page 136: Chrome Browser

    1. From home, tap Internet . If Internet is not a primary shortcut, from home, tap Apps > Internet  The browser opens. 2. Tap Tabs  The tabs window opens. If you do not see Tabs , drag the Web page down to display the address bar. ...
  • Page 137: Facebook

     The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap Menu > Help & Feedback.  A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. Facebook Keep up with friends and family with the Facebook app.
  • Page 138 Using Hangouts 1. From home, tap Apps > Google > Hangouts  The Hangouts app will open. 2. Tap Add to start a new Hangout. 3. Type a name, email, number, or circle, or select a contact from the list. 4.
  • Page 139: Instagram

    Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you set Hangouts as the default messaging app, the Messages app will be disabled. For more information, Default Applications. Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends.
  • Page 140: Global Services

    Global Services With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Activate Sprint Worldwide Service on Your Account Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
  • Page 141: Enable Global Roaming Mode

    2. Place the SIM card on the tray. Make sure that the card’s gold contacts face down into the device and that the card is  positioned as shown. 3. Slide the SIM card/Memory card tray back into the slot. Important: To prevent water and dust from entering the device, remove any dust on the O-Ring and ensure that the SIM card tray is closed tightly.
  • Page 142: Set The Communications Method For Global Use

    Set the Communications Method for Global Use Select a communications method for an overseas carrier as needed. 1. From home, tap Apps > Settings 2. Tap Mobile networks 3. Tap Network mode > CDMA / LTE/CDMA / GSM/UMTS / Automatic. ...
  • Page 143: Sprint International Voicemail Service

    To use Plus Code Dialing to place an international call: 1. From home, tap Phone > Keypad to display the phone screen. 2. If you are on the GSM network, touch and hold to insert a “+” on the phone dial screen. (The “+”...
  • Page 144: Access Your Voicemail Internationally

     Your voicemail access number is saved as a contact. Access Your Voicemail Internationally You will need to call your voicemail number to access your voicemail while roaming internationally. New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ●...
  • Page 145: Access Email And Data Services Internationally

    Access Email and Data Services Internationally To access your email and browse the Web when traveling, you may need to manually select the carrier that provides Sprint service in your location. You can find a list of carriers for each country where GSM data service is offered at sprint.com/sww.
  • Page 146 ● If the issue is with data, were you able to place voice calls? ● If the issue is with voice service, were you able to access data? Please call the numbers below if you need assistance: While in the United States: Call 1-888-226-7212. While traveling outside the United States: ●...
  • Page 147: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 148: Wi-Fi

    Transfer Files between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the larger end of the cable to the charger/accessory jack at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need ...
  • Page 149: Turn Wi-Fi On And Connect To A Wireless Network

    Turn Wi-Fi On and Connect to a Wireless Network Use the Wi-Fi settings menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3.
  • Page 150: Wi-Fi Settings

    Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1.
  • Page 151: Hotspot

     The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. 4. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time.
  • Page 152: Bluetooth

    2. Tap Hotspot and Tethering > Hotspot.  The Hotspot window opens. 3. Tap On/Off to turn Hotspot on.  Hotspot is enabled. To disable Hotspot, tap On/Off again.  Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
  • Page 153: Bluetooth Information

    Bluetooth Hints Question: Cannot use Bluetooth? Answer: Is your phone in airplane mode? Bluetooth is unavailable in airplane mode. Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc.
  • Page 154: Pair Bluetooth Devices

    2. Tap Bluetooth  The Bluetooth settings open. 3. Tap On/Off to turn Bluetooth on.  Bluetooth is enabled. To disable Bluetooth, tap On/Off again.  Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
  • Page 155: Connect To A Paired Bluetooth Device

    2. Tap Bluetooth  The Bluetooth settings open. Nearby devices appear in the “Available devices” list.  If a target device is not detected, tap Scan to search again.  3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device. ...
  • Page 156: Send Information Using Bluetooth

    2. Tap Bluetooth  The Bluetooth settings open. Paired Bluetooth devices appear in the “Paired devices” list.  3. Tap a device from the “Paired devices” list.  Your phone connects to the paired device. The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar.
  • Page 157: Receive Information Via Bluetooth

    ● Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1. From home, tap Contacts  You will see the Contacts list. 2. Tap a contact to send. 3. Tap More > Share namecard via > Bluetooth. 4.
  • Page 158: Tethering

    When you open a received file, what happens next depends on the file type:  • Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. •...
  • Page 159: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. Gallery: View your picture or video in the Gallery application.
  • Page 160 Close settings: Close the Settings menu. ● Learn More About Your Phone's Camera For an overview of your phone's camera and its features, you can access more information through the phone's settings menu. 1. From home, tap Apps > Camera ...
  • Page 161: Take Pictures And Record Videos

    Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG or RAW format. File Format for Videos: File format for videos is MPEG4. ●...
  • Page 162: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
  • Page 163 2. Tap an album (such as Camera).  The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab.  3. Tap an image to view the picture or video. ...
  • Page 164: Edit Pictures

    Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Auto Adjust a Picture Use the Auto adjust option to automatically enhance your pictures.
  • Page 165: Crop A Picture

    3. Tap More > Rotate left or More > Rotate right.  The picture is rotated and saved to the phone. Crop a Picture Use the editing tools to crop your pictures. 1. From home, tap Apps > Gallery  The Gallery app opens. 2.
  • Page 166 3. Tap Edit > Adjustment.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the ...
  • Page 167: Photo Editor

    Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit ...
  • Page 168: Share Pictures And Videos

    4. Adjust your picture with these tools: Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effects: Add color effects to your picture.  Drawing: Draw or write on your picture. ...
  • Page 169: Send A Picture Or Video By Multimedia Message

    To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 4. Tap Share , and then on the Share via menu, tap Email or Gmail. 5. Follow prompts to complete and send the message. Note: If you selected Email and you have multiple email accounts, the default email account will be used.
  • Page 170: Send Pictures Or Videos Using Bluetooth

    4. Tap Share , and then on the Share via menu, tap Messages. 5. Follow the prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
  • Page 171: Share Pictures Or Videos Via Additional Apps Or Social Media

    4. Tap Share , and then on the Share via menu, tap Bluetooth. 5. Follow the prompts to complete and send the files. For more information, see Bluetooth. Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Hangouts, Instagram, and more.
  • Page 172: Share Videos On Youtube

    4. Tap Share , and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube ™ You can share your videos by uploading them to YouTube . Before you do this, you must create a YouTube account and sign in to that account on your phone.
  • Page 173: Camera Options

    4. Tap Share , and then on the Share via menu, tap YouTube. 5. Enter the prompted information, such as description and tags, and select a privacy option. 6. Tap Upload.  The upload is completed. Camera Options You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
  • Page 174 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings. Both cameras  Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution • videos take up more memory. • Motion photo: Create a short video by taking pictures. •...
  • Page 175: Live Broadcast

    Rear camera  Tracking AF: Focus on and track a subject selected on the preview screen. • • Shooting methods (rear): Voice control. To take pictures say “smile”, “cheese”, “capture”, or “shoot”. To record videos, say “Record video”. • Save as raw file: Save pictures as a high-resolution uncompressed image file. A viewer app is required to view pictures saved as raw files.
  • Page 176 Record a Live Broadcast Record and instantly share your videos to YouTube. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Mode > Live broadcast. 3. Tap Invite and select contacts to share your live broadcast with. You will also have the option to share your live broadcast during recording and when you finish recording.
  • Page 177 After recording, tap Share link and select a sharing method to share your Live broadcast. ■ Live Broadcast Settings Customize your Live Broadcasts. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Mode > Live broadcast. 3.
  • Page 178: Productivity

    Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1. From home, tap Apps > Calculator  The calculator app launches. 2.
  • Page 179: Add An Event To The Calendar

    Calendar Operations ● View Today’s Calendar: From the Calendar, tap Today. ● Change Calendar View: From the Calendar, tap Year, Month, Week, Day, or Task to change the current view. ● View Next/Previous Month (Month View): From the Calendar, swipe left or right. ●...
  • Page 180: View Calendar Events

    Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events: ● Select My Calendar to create an event that will appear only on your phone.
  • Page 181: Sync Calendars

    2. Tap a date and then tap an event.  The event details appear. Tap the event to edit it.  Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync.
  • Page 182: Synchronize An Exchange Activesync Calendar

    2. Tap More > Manage calendars. 3. Select sync options by adding or removing check marks from the items.  The sync settings have been updated. 4. Tap Back to return to Calendar view.  The selected calendars sync. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.
  • Page 183: Set Alarms

    Check the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed.
  • Page 184: World Clock

    ■ From home, tap Apps > Clock  The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, tap World Clock. 2. Tap Add city and select a city.
  • Page 185: Drive

    3. Tap Start to begin the timer. Drive Use Google Drive to open, view, rename, and share your Google Docs and files. ■ From home, tap Apps > Google > Drive Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more.
  • Page 186: Google Search

    Google Maps Operations ● Viewing Current Location: From the Maps app, tap Location ● Obtain Useful Area Information for Current Location: From the Maps app, tap the Search field, enter the information you are looking for, and then tap a result to view it. View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu ●...
  • Page 187: Lookout

    ■ From home, tap Apps > Sprint > Lookout Memo Organize your life by creating, editing, and managing memos. Located in the Samsung folder in the Apps list. 1. From home, tap Apps > Memo  The Memo list appears.
  • Page 188: Photos

    3. Tap a file or folder to open it. Note: Different folders may appear depending on how your phone is configured. File Groups Files stored in the device are organized into the following groups: Recent files: View recently saved files. ●...
  • Page 189: S Voice

    ■ Samsung Pay Samsung Pay is the new way to pay with your Samsung Galaxy device. It is simple, secure and works in more stores than any other mobile payment service. Samsung Pay is accepted almost anywhere you can swipe or tap your credit card.
  • Page 190 2. Scroll down to “Gift cards now available on Samsung Pay” and click the link. Secure Your Information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time, so your device only allows payments with your consent.
  • Page 191: Sprint Family Locator

    For more information about Samsung Pay, visit: samsung.com/SamsungPay For Samsung Pay support, visit: samsung.com/us/support/owners/app/samsung-pay Sprint Family Locator Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer. ■ From home, tap Apps >...
  • Page 192: Entertainment And Activities

    > Sprint > App Spotlight Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. From home, tap Apps > Samsung > Galaxy Apps ■...
  • Page 193: Google Play Music App

    Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. For more information about Google Play Music, visit play.google.com/about/music.
  • Page 194 Feature Description Music list View current playlist or queue Options menu Access the options menu. Music image/album name Display music images and album names (if available). Shuffle playlist Shuffle the current playlist or queue. Song length The length of the song. Rate (thumbs up/thumbs down) Rate the current song.
  • Page 195: Create Playlists In Google Play Music

    Music title/artist Displays music title and artist (if available). Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music  The Play Music app opens to the Listen Now screen. 2.
  • Page 196: Nextradio

    Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a  Samsung account to set and save goals, and use other advanced S Health features.
  • Page 197 Before You Start Exercising This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions: ●...
  • Page 198: Samsung

    3. Rotate the dial to select a music genre, and then tap Play to begin listening. Tip: To stop listening and exit Samsung Milk Music, drag down the status bar to display the notification panel, and then tap Cancel next to the current song.
  • Page 199: Sprint Tv & Movies

    Access Sprint Music Plus 1. From home, tap Apps > Sprint > Sprint Music Plus  The app opens. The first time you use the app, tap Accept to agree to the Premium Services Terms of Use.  2. Tap a store option from the main page (Ringbacks Store, Music Store, or Ringtones Store), or tap More options >...
  • Page 200: Sprint Zone

    Your Sprint TV Channel Options The Sprint TV application offers a wide variety of accessible channels. Subscription options include comprehensive basic packages as well as a full menu of “a la carte” channels. Watch TV 1. From home, tap Apps >...
  • Page 201: Youtube

    Note: Sprint Zone categories and options are subject to change. Check back frequently for new content and updates. YouTube View and upload YouTube videos from your device. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account.
  • Page 202  The Account menu appears. 3. Tap Add 4. Find a stored video and tap the thumbnail to select it. Enter a title, description, and tags, and select a privacy setting.  5. Tap Upload  The video is uploaded to your YouTube channel. Entertainment and Activities...
  • Page 203: Connections Settings

    Connections Settings The following topics introduce your phone’s basic settings menus and cover your phone’s Connections settings options. Basic Settings From the home screen, tap Apps > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Enable and set Wi-Fi calling options.
  • Page 204 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Set up accounts such as Samsung, Google, and more. Accounts Set up backup options for your phone. You can also reset the phone to its Backup and reset factory defaults.
  • Page 205: Wi-Fi Calling Settings

    Activate your device with the Sprint network. Activate this device Update your system’s software, PRL, and Profile. System Update View device status, legal information, and hardware information about your About device device. Access Settings 1. From home, tap Apps > Settings ...
  • Page 206: Wi-Fi Settings Menu

    1. From home, tap Apps > Settings > Wi-Fi Calling 2. Follow the prompts to change your Wi-Fi Calling settings.  When Wi-Fi Calling is set up, you will see Wi-Fi calling enabled in the status bar when Wi-Fi Calling is active, or Wi-Fi calling disabled if it is set up but you are not currently connected to a Wi-Fi network.
  • Page 207 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap On/Off to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap On/Off again.  4. Tap a Wi-Fi network, enter the password, and tap Connect. ...
  • Page 208: Bluetooth Settings

    3. Follow the prompts to complete the connection. To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap More > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection when the current Wi-Fi connection is unstable.
  • Page 209 2. Tap Bluetooth  The Bluetooth settings open. Bluetooth Settings Operations ● Enable Bluetooth: From Bluetooth settings, tap On/Off. When enabled, confirmation appears for your phone to be discoverable by other devices.  Follow the prompts. Change Your Phone Name: From Bluetooth settings, tap More > Rename device, enter a new ●...
  • Page 210: Airplane Mode

    This setting is available when Bluetooth is enabled.  ● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK. Emoji cannot be used in a device name. ...
  • Page 211: Hotspot Settings

    Hotspot Settings Use the settings menu to configure your Hotspot settings which allow you to share your phone’s data service with multiple devices. For more information, see Hotspot. 1. From home, tap Apps > Settings 2. Tap Hotspot and Tethering >...
  • Page 212: Tethering Settings

    Set Allowed Devices: To select which devices are allowed to connect to the Hotspot, in the ● Hotspot window, tap More > Allowed devices > Add, enter a device name and MAC address, and then tap OK. To remove allowed devices, tap Delete. ...
  • Page 213: Data Usage Settings

    Data Usage Settings The data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings 2. Tap Data usage  The data usage window opens. Data Usage Settings Operations ●...
  • Page 214: Mobile Networks Settings

    Restrict background data: Prevent apps and services from using mobile data services  unless connected to a Wi-Fi network. Show Wi-Fi usage: Display a Wi-Fi tab at the top of the Data usage window. Tap the tab to  view your phone’s Wi-Fi data usage. Restrict networks.
  • Page 215: Nfc And Payment

    Roaming guard: Choose options for displaying an onscreen roaming notice for certain • functions. Enable or disable roaming notices for Voice and Data for Domestic, Voice, Data and Outgoing text message for International networks, and Voice, Data and Outgoing text message for GSM networks (if supported by your phone). •...
  • Page 216 Tap and Pay With your phone and a payment app (such as Samsung Pay), you can use your phone to pay for items by tapping it to an item at the point-of-purchase. You must have a payment app set up on your phone to use it with Tap and Pay.
  • Page 217: More Connection Settings

    1. From home, tap Apps > Settings > NFC and payment 2. Tap Tap and pay.  Tap and pay payment apps you have installed are display. Available options depend on the payment app(s) you have set up on your phone. ...
  • Page 218: Nearby Device Scanning

    2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Nearby Device Scanning Scan for and connect to nearby devices. You will receive notifications when there are available divides to connect to. 1. From home, tap Apps >...
  • Page 219: Printing

    3. Tap On/Off to enable the feature. Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone.
  • Page 220: Mirrorlink

    1. From the Printing settings screen, select a print service from the list. 2. Tap On/Off to turn the service on. The service must be on to add a printer. 3. Tap More > Add printer and follow the prompts to add a printer. 4.
  • Page 221: Set Up Secure Credential Storage

    Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Browser Turn Wi-Fi On and Connect to a Wireless Network. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage before setting up a VPN.
  • Page 222: Add A Vpn Connection

    4. Tap Back to return to the main settings menu, and then tap Other security settings. 5. Tap Trusted credentials and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.
  • Page 223: Connect To Or Disconnect From A Vpn

    2. Tap More connection settings > VPN.  The VPN settings window appears. 3. Tap Add VPN, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and ...
  • Page 224 2. Tap More connection settings > VPN.  The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. ...
  • Page 225: Disconnect From A Vpn

    Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection to disconnect from it.  Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in ...
  • Page 226: Device Settings

    Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Smart Manager Smart manager provides an overview of the status of your device’s battery, storage, and RAM. You can also automatically optimize your device’s system resources.
  • Page 227 1. From home, tap Apps > Settings > Smart Manager 2. Tap Clean all. Using Smart Manager 1. From home, tap Apps > Settings > Smart Manager 2. Tap each of the following for options: Battery: Check the battery power and time remaining to use the device. For devices with low ...
  • Page 228: Applications Settings

    • The usage time remaining shows the time remaining before the battery power runs out. Usage time remaining may vary depending on your device settings and operating conditions. Storage: Check the status of used and available memory capacity. You can delete unused or ...
  • Page 229: Manage Apps

    Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk. Access Application Manager 1. From home, tap Apps > Settings > Applications >...
  • Page 230: Default Applications

    1. From home, tap Apps > Settings > Applications > Application manager. 2. Tap an application to view and update information about the application. The following options are displayed: Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled. ...
  • Page 231: Application Settings

    1. From home, tap Apps > Settings > Applications > Default applications. 2. Tap each default setting to see what services or applications are available to set as the default. Browser app: Choose a default browser app.  Calling app: Choose a default calling app. ...
  • Page 232: Calendar Settings

    1. From home, tap Apps > Settings > Applications 2. Tap an app to configure its settings and permissions. Note: Available settings and permissions vary by app. Calendar Settings Configure settings for your phone’s Calendar app. 1. From home, tap Apps >...
  • Page 233: Camera Settings

    Show week numbers: Enable or disable display of week numbers on the calendar.  Hide declined events: When enabled, events for which you declined the invitation are not  shown on the calendar. 7-day weather forecast: When enabled, weather information from AccuWeather.com ...
  • Page 234: Contacts Settings

    Review pictures: Set to show pictures after taking them.  Quick launch: Open camera by pressing the Home key twice in quick succession.  Volume keys function: Use the Volume key as the capture key, the record key, or as a ...
  • Page 235: Email Settings

    Share multiple contacts: You can choose how to transfer contacts, when sharing them with  other devices, such as via Bluetooth. As one file: Multiple contacts are sent together. This method can be faster, but depends • on whether the target device can accept multiple name cards. If not, only one contact will be sent.
  • Page 236 Spam addresses: Create and maintain a list of email addresses and domains to  automatically block emails from those senders. Confirm deletions: Ask for confirmation before deleting email.  Manage Email Account Settings You can edit settings for your individual email accounts, such as email address and password, name display and signature, frequency of retrieval, and more.
  • Page 237: Internet Settings

    In case of sync conflict: Choose whether information from the server or phone has priority  when there is a conflict. Sync Contacts: Choose whether contacts are synchronized between your phone and the  account. Sync Calendar: Choose whether calendar events are synchronized between your phone and ...
  • Page 238: Messages Settings

    Manual zoom: Override website requests to control zoom level.  Privacy: Choose options related to privacy.  Advanced: Choose settings to control how the browser treats content, such as allowing  JavaScript, blocking pop-ups, and managing website data. Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
  • Page 239 Block messages: Block messages by filtering based on criteria you set. Tap Block  messages, and then configure filters: Block list: Enter telephone numbers to automatically block. • Blocked phrases: Enter text phrases to automatically block. • • Blocked messages: View blocked messages. More settings >...
  • Page 240: Phone Settings

    Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options: Swipe to call or send messages: Make calls or send messages by swiping right or left ...
  • Page 241 Automatic answering: Answer incoming calls automatically after two seconds while a • headset or Bluetooth device is connected. Pressing the Power key: End calls by pressing the Power key. • Call alerts: Set options for sounds and vibrations to occur during calls. ...
  • Page 242: S Voice Settings

    S Voice Settings Configure options for using your voice to interact with your phone. Tip: you can also access S Voice settings from the S Voice app. From home, tap Apps > S Voice > Settings 1. From home, tap Apps >...
  • Page 243: Google Settings

    1. From home, tap Apps > Settings > Applications 2. Tap Weather to configure options: Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated.  Use current location: Use your phone’s current location to get local weather information. ...
  • Page 244 1. From home, tap Apps > Settings > Applications 2. Tap Google to configure options: Sign-in & security: Configure how you sign in to your Google Account, device access and  notifications, and connected apps and sites. Personal info & privacy: Manage your personal information, activity controls, ads settings, ...
  • Page 245: Sounds And Vibration Settings

    Sounds and Vibration Settings The sounds and vibration settings menu lets you control your phone’s audio and vibration. Sounds and Vibration Settings Overview The sounds and vibration settings menu allows you to configure the following options: Sound Setting Description Set the sound mode for the phone. Sound: Your phone uses the sounds, vibrations, and volume ●...
  • Page 246: Sound Mode

    Keyboard sound Play a sound when the Samsung keyboard is tapped. Keyboard vibration Set the phone to vibrate when the Samsung keyboard is tapped. Sound quality and effects Set sound quality and sound effects for your phone. Access Sound Settings 1.
  • Page 247: Vibrate While Ringing

    2. Tap Sounds and vibration 3. Tap Sound mode, and then choose a mode: Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in  Sound settings for notifications and alerts. Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you ...
  • Page 248: Volume

    2. Tap Sounds and vibration 3. Tap On/Off next to Vibrate while ringing to enable the feature. Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the home screen by pressing the Volume key. 1.
  • Page 249: Vibration Intensity

    Ringtone  Media  Notifications  System  Vibration Intensity Set the vibration intensity for incoming calls, notifications, and vibration feedback. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Vibration intensity. 4. Use the sliders to set the intensity of vibration for: Incoming call: The phone vibrates when receiving an incoming call.
  • Page 250: Add A Ringtone

    2. Tap Sounds and vibration 3. Tap Ringtone to select a default ringtone. Add a Ringtone When you select a ringtone, you can add a custom ringtone. 1. From home, tap Apps > Settings 2. Tap Sounds and vibration 3. Tap Ringtone, scroll to the bottom of the list, and then tap Add ringtone 4.
  • Page 251: Vibration Pattern

     You will see a list of compatible songs or audio files. To load music on your phone, see Transfer Files between Your Phone and a Computer. 5. Tap a song to hear a preview, and then tap Done to save it as a ringtone. ...
  • Page 252: Do Not Disturb

    2. Tap Sounds and vibration 3. Tap Notification sound to set options: Default notification sound: Set the default sound for notifications.  Messages notifications: Set the default sound for new messages.  Calendar notifications: Set the default sound for calendar events. ...
  • Page 253 2. Tap Sounds and vibration 3. Tap Do not disturb to enable the feature. Scheduling This option allows you to turn Do not disturb mode on or off automatically at scheduled times. Note: Scheduling is not available if Do not disturb mode has been turned on manually. 1.
  • Page 254: System Sounds

    4. Tap Turn on as scheduled, and set the Days, Start time, and End time. Allow Exceptions This option lets you customize which notifications are allowed while your device is in Do not disturb mode. 1. From home, tap Apps >...
  • Page 255: Key-Tap Feedback

    2. Tap Sounds and vibration 3. Tap On/Off to enable each option: Touch sounds: Play tones when you touch or tap the screen to make selections.  Screen lock sounds: Play a sound when you unlock the screen.  Charging sound: Play a sound when a charger is connected. ...
  • Page 256: Sound Quality And Effects

    3. To On/Off to enable each option: Dialing keypad tone: Play a tone when the dialing keypad is tapped.  Keyboard sound: Play a sound when the Samsung keyboard is tapped.  Keyboard vibration: Vibrate when the Samsung keyboard is tapped.
  • Page 257: Display Settings

    2. Tap Sounds and vibration 3. Tap Sound quality and effects. 4. Tap Equalizer and choose a setting, or tap Advanced or Basic to customize your sound settings. 5. Tap On/Off to enable each option: UHQ upscaler: Enhance the sound resolution of music and videos for a clearer listening ...
  • Page 258 Brightness Set the display brightness. Font Set a default font and font size. Display icons with a shaded background to make them stand out on the Icon backgrounds Home screen and Apps screen. Set a screen timeout duration. Screen timeout Note: Longer durations discharge the battery more quickly Smart stay Set the phone display to stay on for as long as you are looking at it.
  • Page 259: Edge Screen Settings

    2. Tap Display 3. Set your display options.  Your display settings are saved and applied. Edge Screen Settings Manage the panels that display on the Edge screen, including your own custom panels, and set up night mode. For more details on using the Edge screen, see Edge Screen.
  • Page 260 – or – Swipe the Edge screen toward the center, and then tap Settings The following options are available: Edge panels: Configure Edge for accessing apps, tasks, and contacts, as well as view news,  sports, and other information on the Edge screen. Edge feeds: Configure Edge feeds, which display select information and notifications on the ...
  • Page 261 Size: Choose the size of the Edge screen handle. It can be Small, Medium, or Large.  Transparency: Drag the slider to adjust the transparency of the Edge screen handle.  3. Tap Back to save changes. Edge Feeds Settings Edge feeds display select information and notifications on the Edge screen when the screen is turned off.
  • Page 262: Advanced Features

    Quick Reply Settings Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller. To turn on and configure Quick reply: 1.
  • Page 263 2. Tap Advanced features 3. Configure the following settings: Games: Manage useful features while you play games.  Game Launcher: Automatically arranges all your games in one place. • Game Tools: When enabled, a button floating over top of your game provides convenient •...
  • Page 264: Personal Settings

    Personal Settings The following topics cover your phone’s personalization settings, including wallpaper, themes, home screen settings, lock screen and security settings, and more. Wallpaper You can change the wallpaper for the Home and lock screens. Change the Wallpaper 1. From home, tap Apps >...
  • Page 265: Home Screen Settings

    3. To find other themes, tap More themes. 4. To download a theme, tap the theme, and then tap Download. A Samsung account is required to download additional themes.  5. To apply a theme, tap the theme, and then tap Apply.
  • Page 266: Lock Screen And Security Settings

    For more information, see Customize the Home Screen. Lock Screen and Security Settings The lock screen settings let you set your method for unlocking your phone, customize lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the lock screen.
  • Page 267: Screen Lock

    Setting Description Protect encrypted data Protect your device by using a screen lock when your device turns on. Encrypt SD card Protect your SD card by encrypting its data. Configure settings for encryption, password visibility, security updates, Other security settings credentials, and other security features.
  • Page 268: Use A Screen Unlock Pattern

    ● Fingerprints Important: To protect your phone and data from unauthorized access, it is recommended that you use the highest security level available (Password or Fingerprint protection). It is also recommended you frequently change your password to ensure the safety of your phone and personal data. Access Screen Lock Settings 1.
  • Page 269: Disable The Screen Lock

    Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.  The screen lock is set If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 ...
  • Page 270: Device Security

    Make passwords visible: Display password characters briefly as you type them.  Security policy updates: Automatically or manually check for security policy updates.  Send security reports: Send security reports to Samsung via Wi-Fi for threat analysis.  Device administrators: Manage your device administrators and application installation ...
  • Page 271: Privacy And Safety

    Pin windows: Pin an app on your device screen, preventing access to other features of your  phone. Usage data access: View the applications that can access your device’s usage history.  Notification access: View the applications that can access notifications you receive on your ...
  • Page 272: Location

    Access Privacy and Safety Settings ■ From home, tap Apps > Settings > Privacy and safety  The Privacy and safety menu opens. Location Some apps, such as Google Maps, may require one or more location services be turned on for full functionality.
  • Page 273 1. From home, tap Apps > Settings > Privacy and safety 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Locating method to select how your location is determined: GPS, Wi-Fi, and mobile networks: Use GPS, Wi-Fi, and mobile networks. ...
  • Page 274: Location Services

    1. From home, tap Apps > Settings > Privacy and safety 2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap an entry under Recent location requests to view the app’s settings. Location Services Google uses Location History to store and use your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited.
  • Page 275: App Permissions

    2. Tap Location. 3. Tap On/Off to turn on Location services. 4. Tap Google location history and sign in to your Google Account for more options. App Permissions Control which apps have permissions to use certain features of your device. 1.
  • Page 276: Private Mode

    4. Tap On/Off next to each app to enable or disable permissions for that feature. Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps. You must configure a security lock to use Private mode. Activate Private Mode 1.
  • Page 277: Send Sos Message

    Enable Report Diagnostic Info 1. From home, tap Apps > Settings > Privacy and safety 2. Tap Report diagnostic info. 3. Read the consent information and tap Yes to enable. Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power key three times.
  • Page 278: Easy Mode

    2. Tap Send SOS messages. 3. Tap On/Off to activate SOS messaging. 4. Read the Terms and conditions and agree in order to activate SOS messaging. 5. Follow the prompts to set up emergency contacts and enable SOS messaging features. Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions.
  • Page 279: Accessibility Settings

    3. Tap Done to apply your Easy mode settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1. From home, swipe the screen to the left and tap Settings > Easy mode 2.
  • Page 280: Vision Accessibility Settings

    Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility 2. Set available accessibility options.  Your accessibility settings are applied and saved. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1.
  • Page 281: Hearing Accessibility Settings

    High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the  background. High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to  increase the contrast between the keys and the background.
  • Page 282: Dexterity And Interaction Settings

    Left/right sound balance: Adjust the sound sent to the left and right when using earphones.  Mono audio: Enable or disable the compression of stereo audio into a single mono audio  stream for use with a single earphone. Dexterity and Interaction Settings Your phone offers many features to improve accessibility related to the way you interact with touch and movement.
  • Page 283: Configure Other Accessibility Settings

    Interaction control: Control how your phone interprets motions and screen touches. To turn  Interaction control on or off at any time, press and hold the Home key and the down Volume key at the same time. When Interaction control is on, you can use motions to control your phone, and screen timeout is turned on.
  • Page 284: Backup And Reset

    Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Samsung account ● Your Google Account Personal Settings...
  • Page 285 Back up my data to your Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account.
  • Page 286: Smart Switch

    Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and Reset  The Backup and reset menu opens. 2. Set options.  The backup and reset settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. ...
  • Page 287: Samsung Account

    > Backup and Reset 2. Configure these options: Back up my data: Enable back up of your phone log, messages and more through your  Samsung account. Restore: Use your Samsung account to restore your backup data.  Personal Settings...
  • Page 288: Google Account

    Google Account Enable backup of your information to Google servers. 1. From home, tap Apps > Settings > Backup and Reset 2. Configure these options: Back up my data: Enable back up of application data, Wi-Fi passwords, and other settings to ...
  • Page 289: Reset

    1. From home, tap Apps > Settings > Backup and Reset 2. Tap Auto restart. 3. Tap On/Off to activate Auto restart, and then set the following parameters: Time: Set the time of day to restart your device.  Days: Select the day of the week to automatically restart your device. ...
  • Page 290 1. From home, tap Apps > Settings > Backup and Reset 2. Tap Reset settings. 3. Tap Reset settings, and confirm when prompted. Reset Network Settings You can reset Wi-Fi, Mobile data, and Bluetooth settings with Reset network settings. 1. From home, tap Apps >...
  • Page 291: Factory Data Reset

    Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.
  • Page 292: System Settings

    Language Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Text-to-speech Set text-to-speech options. Pointer speed Set the speed of the pointer for a mouse/trackpad.
  • Page 293 Language: Tap a language to assign it.  Default keyboard: Tap an input method to set it as the default.  Samsung keyboard: Configure your keyboard options.  Google voice typing: Configure your options, including language detection.  System Settings...
  • Page 294: Battery Settings

    Text-to-speech: Tap a settings option and follow the prompts.  Pointer speed: Drag the bar to adjust the speed, and then tap OK.  Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage.
  • Page 295: Ultra Power Saving Mode

    Turn On Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Power saving mode. 3. Tap On/Off to enable Power saving mode.  Power saving mode is activated. 4. Tap Start power saving to enable Power saving mode immediately, or at a selected percentage of battery power.
  • Page 296: Storage Settings

    Turn On Ultra Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Ultra power saving mode. 3. Tap On/Off to enable Ultra power saving mode.  Ultra power saving mode is activated. Turn Off Ultra Power Saving Mode ■...
  • Page 297 Storage Device Description ● Total space: View the total space/free space in your phone’s memory. ● Available space: The amount of storage space currently available. ● System memory: The minimum amount of storage space required to run the system. Internal storage ●...
  • Page 298: Microsd Card

    microSD Card ™ A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. For information about inserting or removing optional SD cards, see Card. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
  • Page 299: Unmount A Microsd Card

    1. From home, tap Apps > Settings > Storage 2. Tap SD card > Format > Format. Note: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. Unmount a microSD Card When you need to remove an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card.
  • Page 300: Date And Time Settings

    2. Tap SD card > Unmount. Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Options...
  • Page 301: Help

    2. Set available date and time options.  Your date and time settings are applied and saved. Help The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From home, tap Apps > Settings >...
  • Page 302: System Update

    1. From home, tap Apps > Settings > Activate this device  The Self Service menu appears. 2. Follow the prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary.
  • Page 303: About Device

    Review various types of important legal information, including Open Legal information source licenses, Google legal information, System WebView licenses, Wallpapers, Samsung legal information, and the Privacy Alert. Change the name of your device (other devices see this name when Device name using Mobile hotspot or Bluetooth).
  • Page 304 About Device Item Description Android security patch Check the Android security patch level. level Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version. Build number Check the current phone build number. SE for Android status Check the phone's SE for Android status.
  • Page 305: Getting Help

    Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact Sprint and manage your wireless service.
  • Page 306: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
  • Page 307: Sprint Account Information And Help

    From home, tap Apps > Settings > Mobile networks > Access Point Names >  More > Reset to default. Problem: Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery.
  • Page 308: Sprint Support Services

    Online: sprint.com/mysprint ● Access your account information. ● Check your minutes used (depending on your Sprint service plan). ● View and pay your bill. ● Enroll in Sprint online billing and automatic payment. ● Purchase accessories. ● Shop for the latest Sprint phones. ●...
  • Page 309: Copyright Information

    30 minutes. Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 310: Modification Of Software

    Samsung KNOX ™ Samsung KNOX is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox [030115] Samsung Electronics America (SEA), Inc.
  • Page 311: Legal Information

    Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English samsung.com/us/Legal/Phone-HSGuide...
  • Page 312: Index

    Index 3-way Calling, 78 Settings, 123 4G, 120 Tabs, 124 About Device, 292 Calculator, 167 Accessibility Settings, 268 Calendar, 167 Accessory Port, 7 Add event, 168 Accounts Settings, 220, 221, 222 Add new, 273 Sync Exchange ActiveSync calendar, 171 Manage, 273 View events, 169 Settings, 272 Call...
  • Page 313 Data Services, 120 Delete threads, 108 Password, 296 Labels, 106 Status indicators, 122 Mute threads, 107 User name, 120 New messages, 105 Data Usage Settings, 202 Read and reply, 105 Date Settings, 289 Read messages, 106 Default Applications, 219 Report phishing, 108 Dexterity and Interaction Settings, 271 Report spam, 108 Drag, 15...
  • Page 314 NFC and Payment, 204 Settings, 231 Notification Icons, 48 Samsung Gear, 178 Notification Panel, 49 Samsung Keyboard, 30 Notifications, 48 Samsung Milk Music, 187 Phone Samsung Pay, 178 Dialer, 60 Samsung+, 187 Phone Calls, 60 Save a Phone Number, 85...
  • Page 315 Screen Unlock Notifications, 101 Motion, 257 Send messages, 96 Swipe, 257 Themes, 253 Screen Unlock Password, 258 Time Settings, 289 Screen Unlock Pattern, 257 Timer, 173 Screen Unlock PIN, 258 Touch, 13 SD Card, 287 Touch and Hold, 14 Secure Credential Storage, 210 Touchscreen Security Settings, 255 Turn off, 40...
  • Page 316 Wallpaper, 55 Wi-Fi Calling, 75 Settings, 194 Launch connection, 123 Wi-Fi Calling (App), 180 Widgets, 56 World Clock, 173 Wi-Fi, 137 YouTube, 190 Settings, 195 Share videos, 161 Turn on and connect, 138 Zoom, 16 Index...

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