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Philips SOPHO SuperVisor 25 Engineer's Manual

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PREFACE ...........................................................................................................2
1.
INTRODUCTION ............................................................................................3
1.1.
GENERAL ................................................................................................................... 3
1.2.
FACILITIES ................................................................................................................. 4
1.3.
HARDWARE ............................................................................................................ 11
1.3.1.
General ....................................................................................................... 11
1.3.2. Braille Unit ................................................................................................... 12
1.3.3. Exchange Name Announcers ....................................................................... 12
1.3.4. Recorder ...................................................................................................... 12
1.3.5. Buzzer .......................................................................................................... 12
2.
INSTALLATION ............................................................................................13
2.1.
GENERAL ................................................................................................................. 13
2.2.
HARDWARE INSTALLATION OF MODEL 25-A ................................................... 13
2.3.
2.3.1. General ........................................................................................................ 15
2.3.2. S0 Bus Wall Socket Cabling/Wiring .............................................................. 17
2.4.
PROJECTING MODEL 25-A IN THE ISPBX ........................................................... 18
2.5.
PROJECTING MODEL 25-S0 AND MODEL 35 IN THE ISPBX ............................ 18
2.6.
2.6.1. General ........................................................................................................ 22
2.6.2. Projecting the parameters ........................................................................... 22
3.
STARTUP PROCEDURE AND ERROR MESSAGES ....................................28
3.1.
STARTUP ................................................................................................................. 28
3.2.
ERROR MESSAGES .................................................................................................. 30
3.2.1. Firmware downloading required 'yy' ........................................................... 30
3.2.2. Operator Facility not (yet) available ............................................................ 30
4.
MANAGEMENT TOOLS ...............................................................................32
4.1.
GENERAL ................................................................................................................. 32
4.1.1. Firmware Management Tool ....................................................................... 32
4.1.2. Data Management Tool ............................................................................... 32
4.2.
CONNECTING THE PC ......................................................................................... 32
4.3.
FIRMWARE MANAGEMENT .................................................................................. 33
4.4.
DATA MANAGEMENT ........................................................................................... 36
4.4.1. General ........................................................................................................ 36
4.4.2. Data Management Procedure ...................................................................... 37
4.4.3. Data File Format .......................................................................................... 41
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Summary of Contents for Philips SOPHO SuperVisor 25

  • Page 1: Table Of Contents

    PREFACE ......................2 INTRODUCTION ....................3 1.1. GENERAL ........................3 1.2. FACILITIES ......................... 4 1.3. HARDWARE ......................11 1.3.1. General ....................... 11 1.3.2. Braille Unit ....................12 1.3.3. Exchange Name Announcers ............... 12 1.3.4. Recorder ...................... 12 1.3.5. Buzzer ......................12 INSTALLATION ....................13 2.1.
  • Page 2 4.4.4. Error Messages .....................43 TESTING ......................44 5.1. STARTUP ........................44 5.2. SHOW VERSION NUMBER ..................45 5.3. SHOW TRANSMISSION PARAMETERS ..............45 5.4. KEYBOARD TEST ....................45 5.5. DISPLAY TEST ......................46 5.6. BUZZER TEST ......................46 INTERFACES ....................47 6.1. GENERAL .........................47 6.2. HANDSET OR HEADSET ..................48 6.2.1.
  • Page 3 SOPHO SuperVisor 25/35 - Customer Engineer Manual Release date : 20/Jan/2005...

  • Page 4: Preface

    PREFACE This manual gives a description of the installation, testing and firmware loading of the SOPHO Supervisor Model 25 (SV25) and SOPHO SuperVisor Model 35 (SV35). Information contained in this manual is intended for Customer Engineers, responsible for the installation and maintenance of the SuperVisors model 25 and 35. Documentation references: SOPHO SuperVisor Model 25 or 35 User Guide.

  • Page 5: Introduction

    INTRODUCTION 1.1. GENERAL The SOPHO SuperVisor Model 25 and 35 (SV25 and SV35) are operator consoles which can be applied for the complete range of SOPHO-S and SOPHO iS3000 series. Model 25 has less functionality than model 35. Model 25 is equipped with an analogue interface and an S bus interface.

  • Page 6: Facilities

    WARNING: DO NOT CONNECT MORE THAN TWO SV25/35 PER BOARD IN THE IS3000 (NOT RELEVANT FOR MODEL 25-A) DO NOT USE THE REMAINING CIRCUITS OF THE BOARD FOR CSTA INTERFACES, TRUNK LINES OR ACD AGENTS; USE THOSE CIRCUITS FOR NORMAL ISDN EXTENSIONS ONLY. DO NOT CONNECT MORE THAN TWO SV25/35 PER PM IN THE IS3000.
  • Page 7 Model 25 offers a reduced set of facilities, in comparison with the facilities in the model 35. In the table below an overview is given of the facilities which are present in model 25 and model 35. Note that in the table also a column is defined which denotes the facilities of the SV30. The SV30 is the predecessor of model 35.
  • Page 8 FACILITY Model 25-A Model 25- Model 35 SV30 Abbreviated dialling Alarm monitoring Auxiliary output for recorder control Braille interface Call charging display Calling Number display (for note 1 note 1 ISDN trunks) Communication Interface Demo mode Digital auxiliary inputs Directory handling (number/ name translation) Directory up/down loading from Speed dialling key data and...
  • Page 9 FACILITY Model 25-A Model 25- Model 35 SV30 Password protection note 1 note 1 note 1 note 1 QWERTY(Z) keyboard layout note 3 (alpha numeric) Series call Speed dialling keys Status display / busy lamp field 600 (note 2) 300 (nbr.
  • Page 10 braille format. • Call Charging Display The operator can mark an outgoing call for call charging. After completion of the call the cost (number of metering pulses or call duration) can be displayed (iS3000 facility). If the call is free of charge, it is also displayed. •...
  • Page 11 console. A software tool is available which must be installed on a PC. This tool requires operating system MS-DOS and can be installed on IBM compatible PCs (e.g. XT, AT, 386, 486 etc.). • Fully Symmetrical Call Status Information If the System Software supports this functionality, call status (e.g. diverted, alerting, answered) is displayed for the 'A' party as well as the 'B' party.
  • Page 12 For systems with SSW 300, this means that the operator passwords will be validated by the CPU of the ISPBX. More than one password can be specified per console, which means that each operator can have it's own password. On the console, passwords can be entered, updated and deleted.

  • Page 13: Hardware

    The following languages are implemented in model 25-A: English Dutch German French Danish Italian Spanish Portuguese Swedish. The language is the same as for the display. This can be selected by means of the soft key menu. 1.3. HARDWARE 1.3.1. General The consoles are based on the 68302 CPU.

  • Page 14: Braille Unit

    In the interface only one B-channel is used. The D-channel is used for signalling information. The consoles require 2,5 Watt power from the S bus. This means that no power is left to connect other terminals to the S bus. The other B-channel is therefore not available to support other terminals on the S bus.

  • Page 15: Installation

    INSTALLATION 2.1. GENERAL In the installation procedure, the following actions are distinguished: Hardware Installation (different for model 25-A and model 25-S /model 35; Projecting the Supervisor in the ISPBX; Supervisor Firmware Installation (see chapter 4. "MANAGEMENT TOOLS". Note that the installation description is valid for the various types of ISPBXs. The installation procedures are valid for the model 25 and model 35.
  • Page 16 SYSTEM TYPE INTERFACE BOARD FOR MODEL 25-A MSU (Miscellaneous Unit) SOPHO-S50/100 ADU (Alarm and Distribution Unit) SOPHO-S250/1000 UMI (Universal Miscellaneous Interface) (PR63x and 64x only) SOPHO-S250/1000 AOC (Analogue Operator Circuit) on PMC (SSW 300 and SSW 805 only) board SOPHO iS3070 with PM2500 OIU (Operator Interface Unit SOPHO iS3000 series AOC (Analogue Operator Circuit) on PMC...

  • Page 17: Hardware Installation Of Model 25-S 0 And Model 35

    UPSIDE DOWN INTO THE CONSOLE, THE CONSOLE WILL BE DAMAGED SERIOUSLY. Operator position 1 Operator position 2 Operator position 1 Operator position 1 Operator position 2 Operator position 1 Operator position 1 Operator position 2 ModeL 25-A Connector N.C. GY/BLK RD/BLK N.C.
  • Page 18 Cable impedance : 100 ohms at 96 kHz; Loop attenuation : < 10 dB/km at 96 kHz; Round trip delay : < 1 sec / 100 m; Wire diameter : 0,5 mm; Bit error rate : 10 Note: If wires are connected together, joints give additional attenuation. Also an Intermediate Distribution Frame in the cable effects the overall cable characteristics.

  • Page 19: S0 Bus Wall Socket Cabling/Wiring

    2.3.2. Bus Wall Socket Cabling/Wiring Although the S bus connector is a 6 pins type, the S bus wall socket is an eight pin modular socket. This means that a special cable is required for the connection of the Supervisor to the wall socket.

  • Page 20: Projecting Model 25-A In The Ispbx

    Legend: 1 = not connected 2 = not connected 3 = receive + (power +) 4 = transmit + (power -) 5 = transmit - (power -) 6 = receive - (power -) 7 = not connected 8 = not connected Figure 2-4 S Bus Wall Socket.
  • Page 21 Projecting for the model 25-S and model 35 is the same, as far as it concerns the items which are discussed in this section. There is a difference in projecting between the following Software packages in the ISPBXs: Product Release 200 or 205 and System Software 300. Product Release 735 and System Software 740, 741 and 8xx.
  • Page 22 PR/SSW HW INTERFACE PMC PACKAGE ACTION 200/205 DLC-C/D, DOC > 205.10 280E 200/205 DLC-C/D, DOC 205.10 no action DLC-C/D, DOC > 300.31 280E DLC-C/D, DOC 300.31 no action DTX-I, DLC-U > 300.22 not possible DTX-I, DLC-U 300.22 no action DLC-C/D >...
  • Page 23 The Operator Circuit (OCT) has a different signalling group with respect to the other PMC circuits. This means that it has to be defined with PE code 4020. The PCT type is 01 and the signalling group 280E. If connected to a DLC-C/D: Also in this configuration PE code 4020 is used.

  • Page 24: Changing The Parameters In The Signalling Group

    3. Delete two circuits which you want to use for the SV25 or SV35. To do this use OM command DEPCTB. 4. Assign the even circuit again but now for the Supervisor; use OM command ASPCTB and apply-depending on the board-type used - the following parameters: If connected to a DTX-I or a DLC-U: The signalling group is 6005, the PCT type 3 and the hardware type 255.
  • Page 25 2. In SSW 735 and onwards the parameters are in signalling groups 1905 and 6005. The values may be changed by using OM command CHPMPD. Relevant data has been given in the tables below. BYTE NUMBER DESCRIPTION BYTE VALUE VALUE RANGE SG 280E SG SG 1905...
  • Page 26 BIT NUMBER DESCRIPTION BIT VALUE DEFAUL RANGE T VALUE SG 280E SG SG 1905 0911 & SG 6005 Activate downloading ? 0 = no 1 = yes Supervisor type ? dataterminal 1 = operator Password protection ? 0 = no 1 = yes Table 2-4 Bit Numbers and their Values, Ranges and Meanings.
  • Page 27 BYTE RANGE TRANSMIT RECEIVE RECEIVE SIDE TONE GAIN (dB) GAIN GAIN GAIN (dB) LOUDSPEAKE HANDSET R (dB) (dB) -25,5 -24,5 -2,5 -23,5 -22,5 -21,5 -20,5 -19,5 -18,5 -17,5 -16,5 -15,5 -14,5 -13,5 -12,5 -11,5 Infinite -10,5 -9,5 -8,5 -7,5 -6,5 -5,5 -4,5 -3,5...
  • Page 28 BYTE RANGE TRANSMIT RECEIVE RECEIVE SIDE TONE GAIN (dB) GAIN GAIN GAIN (dB) LOUDSPEAKE HANDSET R (dB) (dB) 10,5 Table 2-5 Transmission Levels. The two tables below give the byte ranges of the languages and the passwords respectively.
  • Page 29 BYTE VALUE PASSWORD CHARACTER Table 2-6 Decimal codes for Password Characters. BYTE VALUE LANGUAGE English Dutch German French Spanish Italian Swedish Danish Portuguese Table 2-7 Default Languages...

  • Page 30: Startup Procedure And Error Messages

    STARTUP PROCEDURE AND ERROR MESSAGES 3.1. STARTUP If the ISPBX is projected correctly and the hardware is correctly installed you can start up the console. The console starts up as soon as it is powered. So, to do a startup, connect the console to the ISPBX.
  • Page 31 START AT LINE POWER RAM test Err. mess. =External Ram 0/1/2 failure Key board Err. mess. =Keyboard error Boot ROM test Err. mess. =Boot ROM failure Contents of FEPROM correct? Firmware error or mismatch ! Error mess. = Note: If downloading fails, an error Firmware Downloading Required yy message is displayed at the PC but not on the console.

  • Page 32: Error Messages

    3.2. ERROR MESSAGES During startup the following error messages can be displayed on the screen: Boot ROM failure; External RAM 0/1/2 failure; Firmware downloading required 'yy'; Operator Facility not (yet) available; Keyboard error. The following error messages require action of the customer engineer: 3.2.1.
  • Page 33 The other error messages indicate that the console is defect.

  • Page 34: Management Tools

    MANAGEMENT TOOLS 4.1. GENERAL There are two management tools for the consoles which must be installed on a PC. The communication between the console and the PC is by means of the V.24 port on the SV25 and SV35. 4.1.1. Firmware Management Tool The Firmware Management tool is used for uploading the firmware and language data.

  • Page 35: Firmware Management

    The connector is also used for auxiliary equipment which can be announcers, a recorder or an external buzzer. If you have no auxiliary equipment connected to the interface you can connect the PC directly to the interface. The signals for the auxiliary equipment are terminated on pins which are generally not used on the PC V.24 interface.
  • Page 36 firmware package 1.2 the sorting order is determined by the selected language in the menu. There are three sorting orders: Danish, Swedish and the sorting order for other languages. Note: If the SV35 was operational with firmware packages with a version number lower than 1.2, upgrading to version 1.2 requires down/up-loading of the directory contents.
  • Page 37 have to delete it. 3. Prepare the console by pressing the 'menu key' as depicted here. In the soft key menu press the button which is under 'comm' on the display. (If required consult "DIAGRAMS" for a total overview of the soft key menu.) 4.

  • Page 38: Data Management

    Busy uploading firmware ... ('zzz' = number of transmitted blocks) 'zzz' Upload VPU data [Y/N]: 8. It is always required to upload all (nine) VPU data files also. Type 'Y'. Your screen will be as follows: Upload VPU data [Y/N]:Y File name is VPUD01_1.DWL VPUD02_1.DWL VPUD09_1.DWL <CR>...

  • Page 39: Data Management Procedure

    4.4.2. Data Management Procedure PROCEDURE: Data Management Procedure To retrieve, handle and/or upload the directory / speed dialling / status monitoring data execute the following steps: Actions 1. Be sure that the upload tool 'SVDR200.EXE' is on the floppy, or installed on the hard disk. 2.
  • Page 40 Make your choice: [5] In the following the choices are explained: Choice 1 (Retrieve data from SuperVisor) If you have chosen '1' it means that you want to retrieve data from the Supervisor. The following menu is displayed. Data retrieval from SuperVisor 1 - Retrieval of directory data 2 - Retrieval of status monitoring data 3 - Retrieval of speed dialling key data...
  • Page 41 When you have selected '2 - Edit data' of the main menu the following screen is displayed: Data editing 1 - Edit directory data 2 - Edit status monitoring data 3 - Edit speed dialling key data 4 - Return to main menu Make your choice: [1] Give file name: [tele.txt] Select the type of file you want to edit and enter the file name (or no characters if you want...
  • Page 42 no characters if you want to select the default file name) and close with <CR>. Now the data is programmed into the FEPROMs in the console. (Depending on the bit rate and the file size, this takes from a few seconds up to a few minutes.) When the program action is completed, the tool returns to the menu.

  • Page 43: Data File Format

    Save settings in sfsv35dm.ini [Y/N]: Note: The editor name refers to the 'edit' function in DOS 5.0 and upwards. This editor must be present and the path from the root to DOS must have been set in the autoexec.bat file. If you want to use another editor, always use an ASCII editor.
  • Page 44 LOCKEY D.;856749;DEVELOPMENT;765489 SMITH K.;856749;DEVELOPMENT The Status Monitoring File The Status monitoring file format is as follows: <entry number>;<DNR/line number><CR> Entry number The entry number is a number in the range 1 ... 60. Each number represents a status line on the display. Entry numbers 1 ... 60 covers 6 pages of 10 entries each. Note: In SuperVisor model 25 with S bus only 1 page is available covering entries 1 ...

  • Page 45: Error Messages

    - Entry number 1 ... 12 representing the 12 speed dialling keys - Name 6 characters (representing the name) - DNR 20 digits. If name and number field are omitted, the specified speed dialling key will be cleared. If a key was already programmed, it will be programmed with the new data.

  • Page 46: Testing

    TESTING 5.1. STARTUP With model 25 and model 35 a number of self-tests can be executed with the help of a softkey menu. The following test options are offered: Show firmware version of the console; Show transmission parameters; Keyboard test; Display test;...

  • Page 47: Show Version Number

    5.2. SHOW VERSION NUMBER This shows the version of the console software: F-xx.xx B-xx.xx F-12nc B-12nc Return F-xx.xx Firmware version number. B-xx.xx Version number of software in the 'Boot PROM'. F-12nc Firmware 12 number code. B-12nc 12 number code of software in the 'Boot PROM'. Return Back to the main menu.

  • Page 48: Display Test

    5.5. DISPLAY TEST Dark Blank Return The display can be fully darkened or blanked, by pressing one of the keys. Dark: The display will be fully darkened Blank: The display will be fully blanked Return: Back to the main menu 5.6.

  • Page 49: Interfaces

    INTERFACES 6.1. GENERAL Models 25 and 35 have a connector on each side of the console for the handset or the headset. The position of these connectors is shown in Figure 6-1 "The Position of the Handset or Headset Connector.". Two hand/head sets can be connected simultaneously. To both sets the audio is presented but the microphone is enabled in only one set at the time.

  • Page 50: Handset Or Headset

    S bus V.24+Auxillary AM Key Audio IN Audio OUT Analoque Operator Interface Switch Interface Interface Interface (AO) Connector Loudspeaker FOR SAFETY REASONs: If the analoque interface is used, a dummy connector must be placed on the S bus connector. If the S bus is used, a dummy plate must be placed on the Analoque Interface.

  • Page 51: Toggle Mode

    Figure 6-1 "The Position of the Handset or Headset Connector." the location of this connector is shown and in Figure 6-4 "Handset or Headset Connector" the pin layout. MIC. 1 MIC. 2 TEL. 1 TEL. 2 1 2 3 4 Figure 6-4 Handset or Headset Connector 6.2.2.

  • Page 52: Analogue Operator Interface Connector (Model 25 Only)

    Receive + Receive - Transmit + Transmit- Not Connected Not Connected Figure 6-5 S Bus Interface Connector. Note: Here an S bus cable is required with at the SuperVisor side a RJ12 connector and at the network side a RJ45 connector. The standard cable for ISDN interface is a cable with at both sides a RJ45 plug and it cannot be used for this purpose! 6.4.

  • Page 53: Audio Interface

    101 301 TA (Telephone ‘a’) N.C. TB (Telephone ‘b’) N.C. A (Microphone ‘a’) OCTIA (data in ‘a’) MB (Microphone ‘b’) OCTIB (data in ‘b’) -48VOP (-48V DC) OCTOA (data out ‘a’) GND (Ground 0V) OCTOB (data out ‘b’) -48VOP (-48V DC) -48VOP (-48V DC) GND (Ground 0V) GND (Ground 0V)
  • Page 54 25p D-Connector (on SuperVisor) V.24 INTERFACE 25-Pole D-Connector D-connector Pin number Pin number CT103-TXD CT104-RXD CT105-RTS CT106-CTS CT107-DSR CT102-GND CT109-DCD CT108-DTR AUXILIARY INTERFACE 9-Pole D-connector Pin number GROUND Announcer Adress 0 Announcer Adress 1 Announcer Trigger Recorder Buzzer Contact 0 Buzzer Contact 1 Figure 6-7 Layout of Splitted V.24 / Auxiliary Cable.

  • Page 55: Interface

    FUNCTION REMARKS Ground (Aux.) GROUND for the auxiliary signals CT103 TXD (DCE) Transmit data input V.24 DCE CT104 RXD (DCE) Receive data output V.24 DCE CT105 RTS (DCE) NOT USED CT106 CTS (DCE) NOT USED CT107 DSR (DCE) NOT USED CT102 GND GROUND for V.24 CT109 DCD (DCE)
  • Page 56 SV35 by means of a standard one-to-one cable. Note: The signalling signals are not used. Only Receive Data and Transmit Data are used ('data leads only' mode). In case the interface is used for the Braille unit, only CT108 is used as signalling. No other signalling is applied.

  • Page 57: Control Signals

    6.6.3. Control Signals The control signals on the auxiliary connector are used to control up to four announcers and/ or a recorder. The recorder can be used to record voice of the handset/headset. (This voice is presented at the audio-out connector.) The control signals are presented as open collector in relation to the signal 'Ground'.

  • Page 58: Buzzer Contact

    All signals in this section are open collector types. This means that they are made by transistors with the collector as signal wire and the emitter as ground wire. The ground wire is therefore always required for the signal wires. Ratings The ratings for the (open) collector outputs are as follows: (open collector) = 15 V.

  • Page 59: Am Key Switch

    6.7. AM KEY SWITCH The purpose of the AM (Administrative Mode) key is to switch between OM (Operational Maintenance) level 1 and OM level 2. If the key is present, OM commands with level 2 can be executed on the model 25 or model 35. This feature is implemented because of protecting reasons.

  • Page 60: Technical Data

    TECHNICAL DATA Analogue Line Interface for model 25 Connector type F122 Interface type Analogue Operator Interface. ISPBX Interface AOC, ADU, MSU, OIU, MSU. bus Line Interface for model 25 and model 35 Connector type (6p) RJ 11 (Western Electric) Bus specification agreements Protocol 1TR6 + TMP carried by DKZE proprietary...
  • Page 61 Imax (closed) : 100 mA Umax (closed) : 0,8 V (Ic<Imax). Imax (open) : 50 microA (Vo<Vmax) Umax Insulation : + or -50 V. (max. insulation voltage between contact and "ground".) Power Supply for model 25-A Power supply -48 V supplied via the analogue interface from system Power consumption 3,0 W...

  • Page 62: Diagrams

    DIAGRAMS Figure A-1 Menu Structure of Model 25...
  • Page 63 Figure A-2 Menu Structure of Model 35...
  • Page 64 Figure A-3 Model 25 Keyboard...
  • Page 65 Figure A-4 Model 35 Keyboard...

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