NETGEAR R6300v2 User Manual
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NETGEAR R6300v2 User Manual

Ac1750 smart wifi router
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See also: User Manual , Installation Manual
AC1750 Smart WiFi Router
Mode l R6300v2
Us e r Manual
May 2015
202-11440-02
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R6300v2

  • Page 1 AC1750 Smart WiFi Router Mode l R6300v2 Us e r Manual May 2015 202-11440-02 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.

  • Page 3: Table Of Contents

    Use NETGEAR genie after Installation ........15...
  • Page 4 Use the Scan Feature of a Multifunction USB Printer ..... 66 Change NETGEAR USB Control Center Settings ......67 Chapter 7 Security Set Up Parental Controls .
  • Page 5 Turn Off or Turn On NETGEAR Logo LED ....... .
  • Page 6 R6300v2 Smart WiFi Router Chapter 10 Troubleshooting Quick Tips ............121 Sequence to Restart Your Network .

  • Page 7: Chapter 1 Hardware Setup

    NETGEAR makes no express or implied representations or warranties about this product’s compatibility with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.

  • Page 8: Unpack Your Router

    Category 5 (Cat 5) Ethernet cable with internal shielding • Installation guide If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the front, side, and back panels and the label.

  • Page 9: Front And Side Panels

    • Blinking amber. The firmware is upgrading, or the Reset button was pressed. • Solid green. The router is ready. • Blinking green. The firmware is corrupted. Visit www.netgear.com/support. • Off. Power is not supplied to the router. Internet •...

  • Page 10: Rear Panel

    R6300v2 Smart WiFi Router on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly to the router. • WPS button. You can use this button to use WPS to add a wireless device or computer to your wireless network.

  • Page 11: Position Your Router

    R6300v2 Smart WiFi Router Position Your Router The router lets you access your network from anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range.

  • Page 12: Chapter 2 Getting Started

    Getting Started Co n n ec t i n g to t h e ro u te r This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide.

  • Page 13: Router Setup Preparation

    R6300v2 Smart WiFi Router Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.

  • Page 14: Netgear Genie Setup

    R6300v2 Smart WiFi Router NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation with basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router:  Turn the router on by pressing the On/Off button.

  • Page 15: Use Netgear Genie After Installation

    NETGEAR technical support. Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

  • Page 16: Dashboard (Basic Home Screen)

    Chapter 9, Advanced Settings. You need a solid understanding of networking to use this tab. • Help & Support. Visit the NETGEAR support site for information, help, and product documentation. These links work once you have an Internet connection. Getting Started...

  • Page 17: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
  • Page 18 R6300v2 Smart WiFi Router To use the genie app to access the router:  Visit the NETGEAR genie web page at www.NETGEAR.com/genie. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer. Launch the genie app.

  • Page 19: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings You r In te rn et con n ec t i o n a nd W i Fi n e two r k This chapter contains the following sections: • Internet Setup • Basic Wireless Settings •...

  • Page 20: Internet Setup

    The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click the Apply button. Your settings are saved. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting. NETGEAR genie Basic Settings...

  • Page 21: Internet Setup Screen Fields

    R6300v2 Smart WiFi Router Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required. Does Your Internet connection require a login? Select either Yes or No.

  • Page 22: Basic Wireless Settings

    Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.

  • Page 23: Wireless Settings Screen Fields

    R6300v2 Smart WiFi Router To view or change basic wireless settings:  Select BASIC > Wireless. The screen sections, settings, and procedures are explained in the following sections. Change the settings as needed. Click the Apply button. Your settings are saved.
  • Page 24 Security Options. The router comes with unique preset wireless security. These settings are on the product label. NETGEAR recommends that you use preset security so that you can refer to the label if you forget the WiFi password. However, you can change the security option and passphrase.

  • Page 25: Set Up A Guest Network

    For help with WPA settings on your wireless computer or device, see the instructions that came with your product. Change the Wireless Security Option NETGEAR recommends that you do not disable security. To change the WPA settings: ...
  • Page 26 R6300v2 Smart WiFi Router To set up a guest network:  Select BASIC > Guest Network. Select any of the following wireless settings: Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile.

  • Page 27: View Attached Devices

    R6300v2 Smart WiFi Router View Attached Devices You can view all computers or devices that are currently connected to your network. To go to the Attached Devices screen:  From the BASIC Home screen, select Attached Devices. Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network.

  • Page 28: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie ADVANCED Home S p e c i f yi n g c u stom s e tti ng s This chapter contains the following sections: • NETGEAR genie ADVANCED Home Screen • Internet Connection Setup Wizard • WAN Setup •...

  • Page 29: Netgear Genie Advanced Home Screen

    R6300v2 Smart WiFi Router NETGEAR genie ADVANCED Home Screen The genie ADVANCED Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. See View Router Status on page 88.

  • Page 30: Wan Setup

    R6300v2 Smart WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.

  • Page 31: Default Dmz Server

    R6300v2 Smart WiFi Router it allows your router to be discovered. Do not select this check box unless you have a specific reason. • Disable IGMP Proxying. IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested in from the Internet. If you do not need this feature, you can select this check box to disable it.

  • Page 32: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...

  • Page 33: Lan Setup

    R6300v2 Smart WiFi Router Table 2. Common MTU sizes (continued) Application 1472 Maximum size to use for pinging. (Larger packets are fragmented.) 1468 Used in some DHCP environments. 1460 Usable by AOL if you do not have large email attachments, for example.

  • Page 34: Lan Setup Screen Settings

    R6300v2 Smart WiFi Router To change the LAN settings:  Select ADVANCED > Setup > LAN Setup. Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click the Apply button.

  • Page 35: Role Of The Router As A Dhcp Server

    R6300v2 Smart WiFi Router RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting. Use Router as DHCP Server For most home networks, this check box is selected so that the router acts as a Dynamic Host Configuration Protocol (DHCP) server.

  • Page 36: Set Up Address Reservation

    R6300v2 Smart WiFi Router Click the Apply button. (Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the router. Set Up Address Reservation When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the router’s DHCP server.

  • Page 37: Quality Of Service (Qos) Setup

    R6300v2 Smart WiFi Router Click Next. Select the radio button for the setup method that you want to use, and follow the steps. • Push Button. a. Either click the WPS button on this screen, or press the WPS button on the router.

  • Page 38: Set Up Qos For Internet Access

    R6300v2 Smart WiFi Router the client running that application have to have WMM enabled. Legacy applications that do not support WMM and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. WMM QoS is enabled by default.
  • Page 39 R6300v2 Smart WiFi Router The QoS Priority Rule list displays. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game.
  • Page 40 R6300v2 Smart WiFi Router QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router’s LAN ports:  Select ADVANCED > Setup > QoS Setup. Select the Turn Internet Access QoS On check box.
  • Page 41 R6300v2 Smart WiFi Router From the Priority Category list, select MAC Address. If the device to be prioritized appears in the MAC Device List, select its radio button. The information from the MAC Device List populates the policy name, MAC Address, and Device Name fields.

  • Page 42: Bandwidth Control

    R6300v2 Smart WiFi Router Bandwidth Control Bandwidth control lets you set a limit to the bandwidth that is available for traffic from the router to the Internet. To set the maximum uplink bandwidth:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 43: Enable Facebook Wifi

    R6300v2 Smart WiFi Router Enable Facebook WiFi If you have a small business, you can set up Facebook WiFi on your router so that customers can access your business WiFi by checking in to your Facebook business page. Before you enable Facebook WiFi, you must set up a guest network.
  • Page 44 R6300v2 Smart WiFi Router The Facebook Wi-Fi Configuration screen displays: Select a Facebook business page from the Select a Page drop-down list. If you want to allow customers to skip check-in, select the Skip check-in link radio button. If you select this radio button, customers will have the option to check in to your Facebook business page or skip the check-in.
  • Page 45 R6300v2 Smart WiFi Router Facebook WiFi is enabled. NETGEAR genie ADVANCED Home...

  • Page 46: Chapter 5 Usb Storage

    USB Storage Device Network and Access Settings • Available Network Folders • Specify Approved USB Devices • Media Server Settings • TiVo Support For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE Printer. For more about ReadySHARE features, visit www.netgear.com/readyshare.

  • Page 47: Usb Drive Requirements

    R6300v2 Smart WiFi Router USB Drive Requirements The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, go to: http://kbserver.netgear.com/readyshare Note: Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 48: Safely Remove A Usb Drive

    R6300v2 Smart WiFi Router To connect a USB storage device:  Insert your USB storage device into the USB 3.0 port on the back of the router. USB 3.0 port For best USB hard drive access speed, use the blue USB 3.0 port on the back of the router.
  • Page 49 R6300v2 Smart WiFi Router To access the USB device from a Windows computer:  Use any of these methods: • Select Start > Run. Enter \\readyshare in the dialog box and click OK. • Open a browser and enter \\readyshare in the address bar.

  • Page 50: Share Files

    R6300v2 Smart WiFi Router To access the USB drive with FTP from a remote computer:  Make sure that the FTP check box is selected in the Access Method section of the USB Storage (Advanced Settings) screen (see USB Storage Device Network and Access Settings on page 52).

  • Page 51: Store Files In A Central Location For Printing

    R6300v2 Smart WiFi Router If you want to specify read-only access or to allow access from the Internet, see Storage Device Network and Access Settings on page 52. Store Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN).

  • Page 52: View A Usb Device Attached To The Router

    R6300v2 Smart WiFi Router View a USB Device Attached to the Router To view basic information about the USB storage device:  Select BASIC > ReadySHARE. By default, the Basic radio button is selected, and the screen displays a USB storage device if it is attached to the router USB port.
  • Page 53 R6300v2 Smart WiFi Router To view or change the USB storage advanced settings:  Select ADVANCED > USB Storage > Advanced Settings. Specify access to the USB storage device. • Network Device Name. The default name is readyshare. This name is used to access the USB device connected to the router.

  • Page 54: Available Network Folders

    R6300v2 Smart WiFi Router Available Network Folders You can view or change the network folders on the USB storage device. To view network folders:  Select ADVANCED > USB Storage > Advanced Settings. Scroll down to the Available Networks Folder section of the screen.
  • Page 55 R6300v2 Smart WiFi Router Click Create Network Folder. If the Add a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, change the browser settings to allow pop-ups. In the Folder field, browse and select the folder.

  • Page 56: Specify Approved Usb Devices

    R6300v2 Smart WiFi Router Specify Approved USB Devices For more security, you can set up the router to share only approved USB devices. To set up approved USB devices:  Select ADVANCED > Advanced Setup > USB Settings. Click the Approved Devices button.

  • Page 57: Media Server Settings

    By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. The router serves media in DLNA compatible form to DLNA/UPnP AV-compliant media players.

  • Page 58: Tivo Support

    Select ADVANCED > USB Storage > Media Server. Make sure that the Enable TiVo support check box is selected. To play videos:  On the TiVo, select TiVo Central > My Shows. Go to the bottom of the list to find and select the R6300v2. USB Storage...
  • Page 59 R6300v2 Smart WiFi Router To play music or view photos:  On the TiVo, select TiVo Central > Music, Photos, & Showcases. Select what you want to play or watch. To copy TiVo Files onto a computer:  Use the TiVo Desktop accessory available at https://www3.tivo.com/store/accessories-software.do.
  • Page 60 R6300v2 Smart WiFi Router USB Storage...

  • Page 61: Chapter 6 Readyshare Printer

    Download the ReadySHARE Printer Utility • Install the ReadySHARE Printer Utility • Use the Shared Printer • View or Change the Status of a Printer • Use the Scan Feature of a Multifunction USB Printer • Change NETGEAR USB Control Center Settings...

  • Page 62: Install The Printer Driver And Cable The Printer

    The utility works on Windows and Mac computers. To download the utility:  Visit www.netgear.com/readyshare. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the screen. Click one of the following links: •...

  • Page 63: Install The Readyshare Printer Utility

    Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: ...

  • Page 64: Use The Shared Printer

    Nighthawk X6 AC3200 Tri-Band WiFi Router The NETGEAR USB Control Center displays the main screen. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed in the screen, you can disable the firewall temporarily to allow the utility to work.

  • Page 65: View Or Change The Status Of A Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer...

  • Page 66: Use The Scan Feature Of A Multifunction Usb Printer

    USB printer displayed in the Windows Printers and Faxes window is ready for print jobs. To use the scan feature of a multifunction USB printer:  Click the NETGEAR USB Control Center icon The main screen displays. Make sure that the printer status shows as Available. Click the Network Scanner button.

  • Page 67: Change Netgear Usb Control Center Settings

    Nighthawk X6 AC3200 Tri-Band WiFi Router Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
  • Page 68 Nighthawk X6 AC3200 Tri-Band WiFi Router To specify the time-out:  Select Tools > Configuration. In the Timeout field, type the number of minutes. The time-out is the number of minutes that a computer holds its connection to the printer when the connection isn’t being used.

  • Page 69: Chapter 7 Security

    Security C u s to m iz i n g t h e fire wa ll se tti ng s This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...

  • Page 70: Set Up Parental Controls

    R6300v2 Smart WiFi Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home screen, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app.
  • Page 71 R6300v2 Smart WiFi Router Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. Select a radio button as follows: • If you already own an OpenDNS account, leave the Yes radio button selected.
  • Page 72 R6300v2 Smart WiFi Router After you log on or create your account, the filtering level screen displays. Select a radio button for a filtering level and click the Next button. Security...

  • Page 73: Keyword Blocking Of Http Traffic

    R6300v2 Smart WiFi Router Click the Take me to the status screen button. Parental Controls are now set up for the router. To enable Parental Controls, click the Enable Live Parental Controls button. Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network.

  • Page 74: Block Services (Port Filtering)

    R6300v2 Smart WiFi Router In the Keyword field, enter a keyword or domain, click the Add Keyword button, and click the Apply button. The Keyword list supports up to 32 entries. Here are some sample entries: • Specify XXX to block http://www.badstuff.com/xxx.html.
  • Page 75 R6300v2 Smart WiFi Router To block services:  Select ADVANCED > Security > Block Services. Select either Per Schedule or Always. If you selected Per Schedule, specify a time period in the Schedule screen. Click the Add button. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block.

  • Page 76: Port Triggering To Open Incoming Ports

    R6300v2 Smart WiFi Router You can block the specified service for a single computer, a range of computers with consecutive IP addresses, or all computers on your network. Click the Add button. Your changes are saved. Port Triggering to Open Incoming Ports Some application servers (such as FTP and IRC servers) send replies to multiple port numbers.

  • Page 77: Port Forwarding To Permit External Host Communications

    R6300v2 Smart WiFi Router To configure port triggering, you need to know which inbound ports the application needs. Also, you need to know the number of the outbound port that you want to trigger the opening of the inbound ports. You can usually determine this information by contacting the publisher of the application or the relevant user groups or news groups.

  • Page 78: How Port Forwarding Differs From Port Triggering

    R6300v2 Smart WiFi Router To configure port forwarding, you need to know which inbound ports the application needs. You usually can determine this information by contacting the publisher of the application or the relevant user groups or news groups. How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: •...
  • Page 79 R6300v2 Smart WiFi Router To forward specific incoming protocols:  Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Leave the Port Forwarding radio button selected as the service type. Click the Add button. A list of services displays. If the service that you want to add is not in the list, see...

  • Page 80: Add A Custom Service

    R6300v2 Smart WiFi Router Add a Custom Service To define a service, game, or application that does not appear in the Service Name list, first determine which port number or range of numbers the application uses. You can usually determine this information by contacting the publisher of the application or user groups or news groups.

  • Page 81: Edit Or Delete A Port Forwarding Entry

    R6300v2 Smart WiFi Router Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry:  Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Forwarding radio button as the service type. In the table, select the radio button next to the service name.
  • Page 82 R6300v2 Smart WiFi Router Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP). See Universal Plug and Play page 108.

  • Page 83: Schedule Blocking

    R6300v2 Smart WiFi Router Click the Add Service button. In the Service Name field, type a descriptive service name. In the Service User list, select Any, or select Single address and enter the IP address of one computer. • Any (the default), allows any computer on the Internet to use this service.

  • Page 84: Set Up Security Event Email Notifications

    R6300v2 Smart WiFi Router To schedule blocking:  Select ADVANCED > Security > Schedule. Set up the schedule for blocking keywords and services. • Days to Block. Select days on which you want to apply blocking by selecting the appropriate check boxes, or select Every Day to select the check boxes for all days.
  • Page 85 R6300v2 Smart WiFi Router To set up email notifications:  Select ADVANCED > Security > E-mail. Select the Turn E-mail Notification On check box. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail server (such as mail.myISP.com).

  • Page 86: Chapter 8 Administration

    M a n a gi n g you r n et work This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Turn Off or Turn On NETGEAR Logo LED • Upgrade the Router Firmware • View Router Status •...

  • Page 87: Turn Off Or Turn On Netgear Logo Led

    Select ADVANCED > Advanced Setup > LED Control Settings. The LED Control Settings screen displays. To turn off the NETGEAR logo LED, select the Turn off NETGEAR logo LED radio button. To turn on the NETGEAR logo LED, select the Turn on NETGEAR logo LED radio button.

  • Page 88: View Router Status

    R6300v2 Smart WiFi Router Click Yes. The router locates an downloads the firmware and begins the update. WARNING: To avoid the risk of corrupting the firmware, do not interrupt the upgrade. For example, do not close the browser, click a link, or load a new page.

  • Page 89: Internet Port

    IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router. Domain Name Server. The Domain Name Server addresses used by the router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 90 R6300v2 Smart WiFi Router • Status. The link status of the port. • TxPkts. The number of packets transmitted on this port since reset or manual clear. • RxPkts. The number of packets received on this port since reset or manual clear.

  • Page 91: Wireless Settings (2.4 Ghz And 5 Ghz)

    R6300v2 Smart WiFi Router • Lease Obtained. The date and time when the lease was obtained. • Lease Expires. The date and time that the lease expires. Click the Release button to return the status of all items to 0.

  • Page 92: Manage The Configuration File

    R6300v2 Smart WiFi Router To view logs:  Select ADVANCED > Administration > Logs. The log screen shows the following information: • Action. Whether the access was blocked or allowed. • Source IP. The IP address of the initiating device for this log entry.

  • Page 93: Back Up Settings

    R6300v2 Smart WiFi Router Back Up Settings To back up the router’s configuration settings:  Select ADVANCED > Administration > Backup Settings. Click Back Up. Specify a location to store the .cfg file that is on a computer on your network.

  • Page 94: Erase The Current Configuration Settings

    Click the Apply button. Your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This Administration...
  • Page 95 R6300v2 Smart WiFi Router recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser. To set up password recovery:  Select ADVANCED > Administration > Set Password. Select the Enable Password Recovery check box.

  • Page 96: Chapter 9 Advanced Settings

    Advanced Settings S et t i n g u p un iq u e s it u ati o ns This chapter describes the advanced features of your router. Networking knowledge is needed to implement some of these features. This chapter includes the following sections: •...

  • Page 97: Advanced Wireless Settings

    R6300v2 Smart WiFi Router Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only.

  • Page 98: Set Up A Wireless Schedule

    R6300v2 Smart WiFi Router Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.

  • Page 99: Set Up A Wireless Access List By Mac Address

    R6300v2 Smart WiFi Router (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the router, the router wireless settings change to an automatically generated random SSID and security key.

  • Page 100: Wireless Access Point (Ap)

    Note: To avoid interference with other routers or gateways in your network, NETGEAR recommends that you use different wireless settings on the router in access point mode. You can also turn off the wireless radio on the other router or gateway.
  • Page 101 R6300v2 Smart WiFi Router Select ADVANCED > Wireless AP. Select the Enable Access Point Mode check box. The screen adjusts. (Optional) If you want to manually assign a specific IP address to this router while it is in AP mode, select the enable fixed IP setting on this device (not recommended) check box.

  • Page 102: Set Up The Router In Bridge Mode

    Set Up the Router in Bridge Mode You can use your R6300v2 Smart WiFi Router in bridge mode to connect multiple devices wirelessly at the faster 802.11ac speed. To do this, you need two WiFi routers: one set up as a router and the other set up as a bridge.
  • Page 103 R6300v2 Smart WiFi Router Scroll down and select the Use other operation mode check box and the Enable Bridge mode radio button. The screen adjusts. Click the setup bridge mode wireless settings button. Specify the settings of the other router.

  • Page 104: Dynamic Dns

    IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 105: Change The Dynamic Dns Settings

    R6300v2 Smart WiFi Router Type the user name for your Dynamic DNS account. This user name is the name that you use to log in to your account, not your host name. Type the password (or key) for your Dynamic DNS account.
  • Page 106 R6300v2 Smart WiFi Router In this case you have to define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.1.100. In this example: • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses.

  • Page 107: Remote Management

    R6300v2 Smart WiFi Router Do one of the following: • Click the Edit button. The Static Routes screen adjusts. a. Edit the route information. b. Click the Apply button. • Click the Delete button. The route is removed from the table.

  • Page 108: Universal Plug And Play

    R6300v2 Smart WiFi Router Under Allow Remote Access By, select one of the following: • For a single IP address on the Internet, select Only This Computer. Enter the IP address. • For a range of IP addresses on the Internet, select IP Address Range. Enter a beginning and ending IP address to define the allowed range.

  • Page 109: Ipv6

    R6300v2 Smart WiFi Router By default, this check box is selected. UPnP for automatic device configuration can be enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the router.

  • Page 110: Requirements For Entering Ipv6 Addresses

    R6300v2 Smart WiFi Router • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use. • If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select Auto Config.

  • Page 111: Ipv6 Auto Config

    R6300v2 Smart WiFi Router • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 112: Ipv6 6To4 Tunnel

    R6300v2 Smart WiFi Router • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.
  • Page 113 R6300v2 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 114: Ipv6 Pass Through

    R6300v2 Smart WiFi Router IPv6 Pass Through In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: ...

  • Page 115: Ipv6 Dhcp

    R6300v2 Smart WiFi Router • Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for the router. Note: If you do not specify the DNS servers, the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup screen.

  • Page 116: Ipv6 Pppoe

    R6300v2 Smart WiFi Router length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 117 R6300v2 Smart WiFi Router The screen adjusts: The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 118: Traffic Meter

    R6300v2 Smart WiFi Router • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface.
  • Page 119 R6300v2 Smart WiFi Router (Optional) If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.

  • Page 120: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 121: Quick Tips

    R6300v2 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you need to restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router.

  • Page 122: Power Led Is Off Or Blinking

    Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet. • Check that you are using the 12 VDC, 2.5A power adapter that NETGEAR supplied for this product. •...

  • Page 123: Wifi Led Is Off

    If you want to set up your router as a replacement for an ADSL gateway in your network, the router cannot perform many gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration.

  • Page 124: Cannot Access The Internet

    Router Status screen. To check the WAN IP address:  Start your browser, and select an external site such as www.netgear.com. Access the router interface at www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
  • Page 125 R6300v2 Smart WiFi Router If your computer obtains its information from the router by DHCP, reboot the computer, and verify the gateway address. • You might be running login software that is no longer needed. If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.

  • Page 126: Troubleshoot Pppoe

    R6300v2 Smart WiFi Router Troubleshoot PPPoE If you are using PPPoE, try troubleshooting your Internet connection. To troubleshoot a PPPoE connection:  Select Administration > Router Status. Click Connection Status. Check the Connection Status display. If any of the field s on the Connection Status screen indicate Failed, you might be using an incorrect service name, user name, or password.

  • Page 127: Changes Not Saved

    R6300v2 Smart WiFi Router Changes Not Saved If the router does not save the changes you make in the router interface, check the following: • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost.

  • Page 128: Troubleshoot Your Network Using The Ping Utility

    R6300v2 Smart WiFi Router Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network is easy using the ping utility in your computer or workstation.

  • Page 129: Test The Path From Your Computer To A Remote Device

    R6300v2 Smart WiFi Router Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. From the Windows toolbar, click the Start button and select Run.

  • Page 130: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 131: Factory Settings

    R6300v2 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least 7 seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 132 R6300v2 Smart WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US, otherwise varies by region...

  • Page 133: Technical Specifications

    R6300v2 Smart WiFi Router Technical Specifications Table 4. R6300v2 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...

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