1.12 Holding Features
1.12.2 Call Park
Description
An extension user can place a call into a common parking zone of the PBX. The Call Park feature can be
used as a transferring feature; this releases the user from the parked call to perform other operations. The
parked call can be retrieved by any extension user.
Conditions
•
Automatic Call Park
It is possible to select an idle parking zone automatically.
•
Retry
If the specified parking zone is occupied or there is no vacant zone for Automatic Call Park, the
originator will hear a busy tone. Retrying is possible while hearing the busy tone by selecting parking
zone or a vacant zone.
•
Call Park Recall
If a parked call is not retrieved within a preprogrammed time period, Call Park Recall will be heard at
the Transfer Recall destination assigned to the extension which parked the call. If the destination is
engaged in a call, the Hold Alarm will be heard.
•
If a parked trunk call is not retrieved within a preprogrammed time period (Default: 30 minutes), it is
automatically disconnected.
•
Call Park Button
Pressing the Call Park button parks or retrieves a call in a preset parking zone.
A flexible button can be customised as the Call Park button. It shows the current status of the preset
parking zone as follows:
Light pattern
Slow red flashing
Off
•
Call Park (Automatic Park Zone) Button
Pressing the Call Park (Automatic Park Zone) button parks a call in an idle parking zone automatically.
A flexible button can be customised as the Call Park (Automatic Park Zone) button.
•
Call Park Retrieve Deny
If an extension user cannot call certain extensions on a COS basis (→ 1.1.2.2 Internal Call Block), he
cannot retrieve the parked call which the extensions made.
Programming Manual References
PC Programming Manual
3.8.4 [2-3] Timers & Counters
→ Recall—Call Park Recall
→ Recall—Disconnect after Recall
3.8.8 [2-6-1] Numbering Plan—Main—Features—Call Park / Call Park Retrieve
3.10.5 [4-1-4] Wired Extension—Flexible Button
→ Type
→ Parameter Selection (for Call Park)
→ Optional Parameter (Ringing Tone Type Number) (for Call Park)
164
Feature Guide
Parked in the preset parking zone
No parked call
Status