NETGEAR C6250 Quick Start Manual page 9

2. If you are unable to activate your Internet service using the
instructions on your cable Internet provider's website, call your
cable Internet provider and do the following:
a. When asked, provide your account information and provide
the modem router's model number, which is C6250, serial
number, and MAC address.
The serial number and MAC address are on the product
label, which is on the bottom of the modem router.
WiFi Network Name (SSID)
XXXXXXXXXXXXXX
Network Key (Password)
3. Wait for your cable Internet provider to confirm that your
modem router is active.
4. If you do not get an Internet connection with the modem
router, ask your cable Internet provider to look for your modem
router online, and do one of the following depending on what
your cable Internet provider tells you about your modem router:
• If the modem router is not visible, your cable Internet provider
can give you instructions to verify why the modem router
does not connect with your high‑speed Internet service.
• If the modem router is visible to your cable Internet provider,
reboot the modem router. Check your online status again.
XXXXXXXXX
7
XXXXXXXXXXXXX
SERIAL
XXXXXXXXXXXX
MAC