Troubleshooting The Isp Connection; Adsl Link - NETGEAR DG834GUV5 User Manual

Wireless router with built-in dsl modem

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Reference manual (204 pages)

Table Of Contents

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Table of Contents

•

Make sure your computer's IP address is on the same subnet as the router. If you are using the

recommended addressing scheme, your computer's address should be in the range of 10.0.0..3

to 10.0.0.254. See the online document listed in

in Appendix B

to find your computer's IP address.

Note: If your computer's IP address is shown as 169.254.x.x:

Recent versions of Windows and MacOS generate and assign an IP address if

the computer cannot reach a DHCP server. These auto-generated addresses are

in the range of 169.254.x.x. If your IP address is in this range, check the

connection from the computer to the router, and reboot your computer.

•

If your router's IP address was changed and you do not know the current IP address, clear the

router's configuration to factory defaults. This will set the router's IP address to 10.0.0.2. This

procedure is explained in

•

Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using

Internet Explorer, click Refresh to be sure that the Java applet is loaded.

•

Try quitting the browser and launching it again.

•

Make sure you are using the correct login information. The factory default login name is

admin, and the password is admin. Make sure that Caps Lock is off when entering this

information.

If the router does not save changes you have made in the Web configuration interface, check the

following:

•

When entering configuration settings, be sure to click the Apply button before moving to

another screen or tab, or your changes are lost.

•

Click the Refresh or Reload button in the Web browser. The changes might have occurred,

but the Web browser might be caching the old configuration.