Basic Tips; Troubleshooting Frequently Asked Questions - NETGEAR WG111 User Manual

Basic Tips

If you have problems connected to your wireless network, try the tips below.
Symptom
The LED is not The WG111 is not
lit. connected to the
USB port
properly or the
WG111 software
is not loaded.
The wireless The WG111 is
LED blinks and attempting to
cannot connect connect to an
to an access access point, but
point. cannot connect.
I can connect to This could be a
an access point, physical layer
but I cannot problem or a
connect to network
other configuration
computers on problem.
the network or
the Internet.

Troubleshooting Frequently Asked Questions

Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no
1.
more than 11 Mbps speed on my WG111 Smart Configuration Utility status line?
Answer: If you are connecting to an 802.11b network, the maximum 802.11b speed is 11
Mbps.
Question: The product literature says the WG111 can operate at 54 Mbps. Why do I see no
2.
more than 14 Mbps speed on my WG111?
Basic Setup
User Manual for the NETGEAR 54 Mbps Wireless USB 2.0 Adapter WG111
Cause
Remove and reinsert the WG111.
Check the Windows device manager to see if the WG111
is recognized and enabled. Reload the WG111 software,
if necessary.
Try to install the WG111 in a different USB slot on your
system if one is available.
The access point may not be powered on. Or, the access
point and the WG111 are not configured with the same
wireless parameters. Check the SSID and WEP settings.
Check to make sure that the access point is physically
connected to the Ethernet network.
Make sure that the IP addresses and the Windows
networking parameters are all configured correctly.
Restart the cable or DSL modem, router, access point,
and notebook PC.
Refer to the
Here'" on page 2-2
202-10026-01
Solution
"A Road Map for 'How to Get There From
for additional suggestions.
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