NEC Superscript 4650 User Manual

NEC Superscript 4650 User Manual

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4 6 5 0
S E R I E S
User's Guide for Models
4650, 4650N & 4650NX
March, 2000
703-A0413-001

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Summary of Contents for NEC Superscript 4650

  • Page 1 4 6 5 0 S E R I E S User’s Guide for Models 4650, 4650N & 4650NX March, 2000 703-A0413-001...
  • Page 2 The NEC Technologies product(s) discussed in this document are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data and...
  • Page 3: Table Of Contents

    Installing the Toner Modules Loading the Paper Tray Printing a Startup Page Connecting the Printer Connecting the 4650 Series Printer Locally Connecting the 4650N(X) to a Network Printing with the 4650 Series Printer Local Setup for Windows 95/98/NT 4.0/2000 PostScript Driver Setup for Windows 3.1x...
  • Page 4 The SuperScript NIC PrintAgent and the SuperScript 4650(NX) PRINTER DRIVERS Overview When to Use the PostScript 3 or PCL5e Printer Driver Installation Options Windows 95/98 About Color Control Options Installing Printer Software Printing a Document Accessing a Printer Driver Changing Settings in the Printer Driver Setting Another Printer Driver as Default Shared Printing Windows 9x/Windows NT 4.0 38...
  • Page 5 Replacing the Belt Cartridge Inside the Back Cover Replacing the Fuser Unit Cleaning the Laser Lens Replacing the Ozone Filter Replacing the Toner Collector Cleaning the Outside of the Printer TROUBLESHOOTING Overview Print Quality Maintenance Simple Troubleshooting Printer Messages Preventing Paper Jams...
  • Page 6 Help From Within Your Company Help From Your Dealer NEC Technical Support How to Contact NEC Ordering Supplies NEC Warranty and Service NEC Service Contracts SuperScript 4650 Series Limited Warranty Warranty Period Warranty Coverage Warranty Support Obtaining Warranty Service Limitation of Damages PRINTER SPECIFICATIONS...
  • Page 7: Features

    CHAPTER 1 FEATURES VERVIEW The NEC SuperScript™ 4650 Series color laser printer is the best value today for fast color and monochrome printing. It delivers high resolution color output for outstanding business presentations. It also offers web-based printing technology through its innovative PrintAgent, first introduced with NEC’s SuperScript 4400.
  • Page 8: System Requirements

    5 MB of free hard disk space • 8 MB or more of RAM • Addition of an optional SuperScript NIC with the 4650 model for Ethernet connect ability Web-Based Printing Requirements To use the web-based Pull Printing and NEC PrintAgent features, you need to have Microsoft’s Internet Explorer 4.01...
  • Page 9: Superscript 4650 Series Cd

    Network Client/Custom Setup If you are a network client with access to a SuperScript 4650N or 4650NX printer (or 4650 with a NIC), you can use this setup to access web-based printing tools and network utilities. Using this option, you can install •...
  • Page 10: 4650N(X) Printer Web Pages

    The Printer Home Page You can view the Printer Home page from Windows, Mac OS, or UNIX. The URL is the IP address you assign to the printer, for example, http://131.241.45.27. Click here to display the Pull Printing page to print over the web without a driver...
  • Page 11: Paper Handling And Special Media

    PECIAL EDIA You can use the printer to print on a wide variety of media and sizes. SuperScript 4650 Series paper handling features let you manage print jobs and office tasks efficiently. Supported Media Use any light or medium weight copier paper to print out draft copies of your documents.
  • Page 12: Superscript 4650 Series Settings

    UPER CRIPT ETTINGS Printer Settings SuperScript 4650 Series printer settings give you many ways to customize your print job. There is often more than one place to change the same printer setting. These include: • The SuperScript PostScript 3 printer drivers •...
  • Page 13: Advanced Features

    Advanced Features Advanced features allow you to have more control over your print jobs. They can be accessed from the NEC features tab of the PostScript driver or from the Advanced features button on your printer’s home page. For more details about these unique features see Chapter 6 of this user’s guide.
  • Page 14: Postscript Options

    Job Timeout: This is the maximum number of seconds the printer can take to print a single job. If the print job takes more time to print than the timeout value, the printer may stop printing and prepare to receive a new document.
  • Page 15: Device Options

    Printer Memory This feature appears on the driver, but does not apply to the SuperScript 4650 Series printer and does not need to be adjusted. Cartridges This feature appears on the driver, but does not apply to the SuperScript 4650 Series printer and does not need to be adjusted.
  • Page 16: Working With Fonts In Windows 10

    The Update Soft Fonts feature updates the driver to recognize new fonts. Use this if you have added new fonts to your system after you installed the driver. SuperScript 4650 Series — User’s Guide PCL5e Font Settings Download TrueType fonts as outline fonts: TrueType fonts used in your document are processed by the driver and downloaded to the printer as outline fonts.
  • Page 17: Getting Started

    • Loading the Paper Tray • Printing a Startup Page • Connecting the printer to your computer or network • Printing with the 4650 Series laser printer • Quick Web printing • Printing envelopes, transparencies, and labels AFETY NSTRUCTIONS To protect yourself and your equipment from possible damage, always follow these precautions: •...
  • Page 18: Unpacking

    If you are setting up a 4650NX printer unpack the optional 250-sheet Tray and attach it first before installing anything inside the printer! See Page 28 in Chapter 3 or the 4650 Series QuickStart. Caution! The printer and packaging weigh approximately 100lbs. To set up the...
  • Page 19: Checking Printer Contents

    • QuickStart Poster • Optional 250-sheet Paper Tray 2 if you have model 4650NX • SuperScript 4650 printer with 250-sheet Paper Tray 1 • Starter Kit (see contents below) QuickStart Poster Toner Collector– installed inside printer...
  • Page 20: Identifying Printer Parts

    DENTIFYING RINTER Use the illustrations on the facing page to identify standard parts for the SuperScript 4650 Series printer. Front View • Operator Panel—for displaying messages and configuring the printer • Power Button—for turning on and off the printer •...
  • Page 21 Important Printer Parts FRONT VIEW Operator Panel Power Button Front Cover Paper Tray 1 BACK INTERNAL VIEW Transfer Unit consists of: BACK VIEW Back Vent Serial Number Filter Cover Back Cover Latch Back Cover Power Cord Connector FRONT INTERNAL VIEW...
  • Page 22: Installing The Belt Cartridge

    Open the Front Cover of the printer with the Front Cover Release Latch (A). 3. Open the Top Cover of the printer by sliding the Top Cover Release button toward you (B) 4. Flip up the Belt Cartridge Locking Levers inside the top of the printer (C).
  • Page 23: Installing The Fuser Components

    Remove the Fuser Oil Bottle from its plastic bag and set into place with the shunt valve down and the labeled side facing the front of the printer (D). The tab on the bottle should face right when viewed from the printer’s front.
  • Page 24: Installing The Toner Modules

    Y=Yellow, and K=Black). Begin with Cyan. Remove the Toner Module from its plastic bag and rock it gently three or four times (C). SuperScript 4650 Series — User’s Guide 4. Remove the protective tape from the module. ODULES 5. Remove (and save) the orange protective cover.
  • Page 25: Loading The Paper Tray

    Media button on the Operator Panel to switch between these paper types. The printer does not have to be reconfigured for overhead transparencies; it will automatically recognize when this type of media is loaded.
  • Page 26: Printing A Startup Page

    For sales information, call (800) NEC-INFO or visit our website at http://www.nectech.com. For supplies, call (800) 632-2326 ©1999 NEC Technologies, Inc. All rights reserved. NEC and the NEC logo are registered trademarks and SuperScript is a trademark of NEC Corporation. Adobe, PostScript and the PostScript logo are trademarks of Adobe Systems Incorporated or its subsidiaries...
  • Page 27: Connecting The Printer

    ONNECTING THE RINTER This section tells you how to connect your SuperScript 4650 Series printer to your computer or network. note: You can be connected to and receive data at the parallel port and Ethernet port at the same time.
  • Page 28: Printing With The 4650 Series Printer

    Follow these steps to install and use the PostScript printer driver in Windows 3.1x. 1. Boot your system and start Windows. 2. Insert the SuperScript 4650 Series CD into the appropriate drive (in this example we use drive E:). In the Windows Program Manager, select Run from the File menu.
  • Page 29: Quick Web Printing With The 4650N(X)

    Easy Remote Printing Setup Once the IP address is assigned to the printer, you can go to the printer’s home page to download and install the NEC PrintAgent software and driver. note: Printing, see the “SuperScript Color Laser Network...
  • Page 30: Printing Envelopes

    Printing on such envelopes can damage the printer. Put Paper Tray 1 or the Legal Paper Tray back in the printer. SuperScript 4650 Series — User’s Guide note: You can load envelopes in Paper Tray 1 or the optional Legal Tray as long as the tray is inserted in the Paper Tray 1 Feeder.
  • Page 31: Printing Transparencies

    If the manufacturer put a removable strip at the edge of the transparencies, load the transparencies with the strip toward the front of the printer (even if they recommend that the striped edge faces the back of the printer). •...
  • Page 32 SuperScript 4650 Series — User’s Guide...
  • Page 33: Printer Options

    PRINTER OPTIONS VERVIEW The SuperScript 4650 Series printers have several easily installed options. For models 4650 and 4650N, a second 250- sheet tray can be added for an extended 500 sheet input. Additional DIMMs can increase random-access memory (RAM). The addition of a SuperScript NIC can gain you networking capability and you can add versatility with a Legal Paper Tray.
  • Page 34: Adding The Paper Tray 2 Unit

    SuperScript 4650 Series — User’s Guide WARNING! assure that it is level. If the printer is tipped more than 1.5 degrees, oil will spill inside and cause damage. 5. Locate the metal tab with screw hole on each side of the Paper Tray 2 unit (A).
  • Page 35 10. Plug the cable in to the printer socket (F). 11. Place the Cable Connector Door that you removed from the printer over the opening on the Paper Tray 2 unit. Place the Cable Connector Door that you removed from...
  • Page 36: Installing The Legal Paper Tray

    Remove the packing from the Legal Paper Tray and make any needed adjustments inside the tray (B). 3. Fill the tray (C). Install the tray in the feeder unit. SuperScript 4650 Series — User’s Guide note: APER long as the tray is inserted in the Paper Tray 1 feeder.
  • Page 37: Adding Memory (Dimm)

    For sales information, call (800) NEC-INFO or visit our website at http://www.nectech.com. For supplies, call (800) 632-2326 ©1999 NEC Technologies, Inc. All rights reserved. NEC and the NEC logo are registered trademarks and SuperScript is a trademark of NEC Corporation. Adobe, PostScript and the PostScript logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions.
  • Page 38: Installing Dimm

    To add DIMMs: Hold the DIMM so that the metal connector edge faces Make sure notch is on the left! SuperScript 4650 Series — User’s Guide toward the memory socket and the notched side of the DIMM is on the left.
  • Page 39: The Superscript Nic

    If you have an NEC SuperScript™ 4650N or 4650NX printer it is already equipped with a Network Interface Card (NIC). If you have the SuperScript 4650, you can upgrade it by installing a NIC. A NIC, or network interface card, is a printed circuit board containing hardware for connecting a printer or computer to a network.
  • Page 40: Printagent And The Superscript 4650(Nx)

    RedipS“ Internet zone Welcome SuperScript 4650 Series — User’s Guide nce the NIC is installed in the 4650 printer you can use the printer’s home page to print over the Internet. PrintAgent Pull Printing and Remote Links note: printer status from the Pull Printing ' 1998 NEC Technologies, INC.
  • Page 41: Printer Drivers

    Easy/Local setup. The following procedure installs the basic printing tools for your operating system. This is appropriate if you are connected to a SuperScript 4650 Series printer from the parallel port. *Network setup can also work if the 4650 model has the...
  • Page 42: Windows 95/98

    NEC’s color matching method is the default and recommended driver. The ICM based driver calibrates the colors with those actually seen on the print client’s monitor. The NEC based driver calibrates the colors with those described by the NEC Color Table located inside the printer.
  • Page 43: Printing A Document

    Windows Printer folder. From your application Different applications have different methods for accessing the Printer Setup. Below is one common example. If it does not work with your application, consult your software manual. Select Print from the File menu of your application.
  • Page 44: Shared Printing Windows 9X/Windows

    Configuring the PostScript printer driver for sharing can be done during the installation of the driver from the SuperScript 4650 Series CD to the Windows NT 4.0 computer, or after the driver has been installed on the Windows NT 4.0 computer.
  • Page 45: Shared Printing Windows 9X/Windows 2000

    Configuring the PostScript printer driver for sharing can be done during the installation of the driver from the SuperScript 4650 Series CD to the Windows 2000 computer, or after the driver has been installed on the Windows 2000 computer. To configure sharing during driver installation:...
  • Page 46: Using The Windows 95/98 Printer Drivers

    Windows 95/98 Printer Driver - System Tabs The General, Details, and Sharing tabs provide access to Windows features for setting up your printer. A brief description is provided here. For more information about settings on these tabs, see the Windows manual.
  • Page 47 Use the Paper tab to customize paper handling for the print job. NEC Features Tab This tab allows you to control the special features of the SuperScript 4650 Series printer. Spooling Options not shown for the 4650 model. Click here to print page borders on your job.
  • Page 48 Graphics Tab Use the Graphics tab settings to define print quality. SuperScript 4650 Series — User’s Guide Click the Help button to view the complete Help file. Click the ? Help icon and click a setting on the driver to view more information about it.
  • Page 49 Windows 95/98 Printer Driver - PCL5eTabs (4650N and 4650NX models) Paper Tab Use the Paper tab to customize paper handling for the print job. Graphics Tab Use the Graphics tab settings to define print quality. Click the ? Help icon and click a setting on the driver to view more information about it.
  • Page 50: Windows 2000 Driver

    Installing the Driver Software Follow these steps to use the SuperScript Installer in Windows 2000. Insert the SuperScript 4650 Series CD into the CD-ROM drive. The Installer will launch automatically. Click Next in the Install dialog box. Select the printer model number, for example SuperScript 4650N.
  • Page 51: Printing A Document

    You can access the Printing Preferences page from the Windows Start menu. Press the Start button and select Settings then Printers. In the Printers folder, select the printer driver you wish to view. From the printer menu, select Printing Preferences. The Preferences tabs are described on page xx.
  • Page 52: Changing Settings In The Printer Driver

    Click Cancel to close the printer driver. Your changes will not be implemented. SuperScript 4650 Series — User’s Guide Setting Another Printer Driver as Default You can change printer drivers using the Printers folder.
  • Page 53 Windows 2000 Printer Preferences- PostScript 3 You can change advanced document settings by using the Document Preferences pages. To access these, select Print or Print Setup from your application’s File menu or Printer Preferences from the Printers menu. Layout Tab Use this tab for general page setup options.
  • Page 54 Use this tab for general page layout options. Paper/Quality Tab Use this tab for tray selection. SuperScript 4650 Series — User’s Guide Advanced Button Use this button to access all Windows 2000 document settings. Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting.
  • Page 55: Installing Options

    Installed for Tray 2. The Device Settings tab lets you change printer properties specific to the SuperScript 4650 Series printer. Notice that the Device Settings tabs are different for the PostScript 3 and PCL5e printer drivers. Each are shown below.
  • Page 56: Windows Nt

    INDOWS Installing Printer Driver Software Follow these steps to use the SuperScript Installer in Windows NT 4.0. Insert the SuperScript 4650 Series CD into the CD-ROM drive. The Installer will launch automatically. Select the folder that represents your printer model number for example: SuperScript 4650N.
  • Page 57: Using Windows Nt 4.0 Printer Driver

    Windows manual. The Device Settings tab lets you change printer properties specific to the SuperScript 4650 Series printer. (More settings are available when you select Print or Print Setup from your application’s File menu or Document Default from Printer Properties menu.) The Device Settings tabs are different for the...
  • Page 58 Windows NT 4.0 Document Properties - PostScript 3 You can change document settings using the Document Properties pages. To access these, select Print or Print Setup from your application’s File menu or Document Defaults from the Printer Properties menu. Page Setup Tab Use this tab for general page setup options.
  • Page 59 Windows NT 4.0 Document Properties - PCL5e You can change document settings using the Document Properties pages. To access these, select Print or Print Setup from your application’s File menu or Document Defaults from Printer Properties menu. Page Setup Tab Use this tab for general page setup options.
  • Page 60: Windows 3.1X

    Installing the Printer Driver Software Installation for Windows 3.1x (PostScript) Boot your system and start Windows. Insert the SuperScript 4650 Series CD into the appropriate drive (in this example we use drive E:). In the Windows Program Manager, select Run from the File menu.
  • Page 61: Setting Another Printer Driver As Default

    Setting Another Printer Driver as Default You can change printer drivers using the Windows Control Panel. In the Windows Control Panel double-click the Printers icon. The Windows 3.1x PostScript 3 Printer Driver Properties Paper Tab Use the Paper tab to customize paper handling for the print job.
  • Page 62 Use these settings to configure options for the PostScript printing language. Click the Help button to view the complete Help file. SuperScript 4650 Series — User’s Guide Job Control Use these settings to configure more options for PostScript printing. Click Cancel to discard changes and close the driver.
  • Page 63 Windows 3.1x - PCL5e Printer Driver Properties The PCL5e printer driver window has general document settings. Press the Options button to display more settings for adjusting graphic output. The PCL5e driver is available for models 4650N and 4650NX. Click the Help button to view the complete Help file.
  • Page 64: Macintosh Requirements

    The standard Apple Script program must be installed and active before configuring your network configuration. • The NEC SuperScript PPD must be installed. SuperScript 4650 Series — User’s Guide Hardware Requirements Hardware requirements are categorized into requirements for the Macintosh and requirements for the printer.
  • Page 65: Setting Up The Printer

    Macintosh. Double-click on the SuperScript 4650 Series CD desktop icon. The SuperScript 4650 window appears. If you need to install the AdobePS driver, double-click on the AdobePS Installer icon and follow the directions on the screen. To install the driver (PPD) double-click on the folder with the model name of your printer on it.
  • Page 66: Configuring The Printer

    In the Chooser, select the AdobePS printer icon. Select the AppleTalk zone your printer is on. SuperScript 4650 Series — User’s Guide 4. Select the printer’s name, for example SuperScript 4650, in the printer list. 5. Click the Setup button in the Chooser.
  • Page 67: Renaming Your Printer

    Renaming Your Printer Rename your printer if you have more than one SuperScript color laser printer on your network. To do this you need a copy of Apple Printer Utility. Obtain this online from Apple Computer at this URL: http://asu.info.apple.com...
  • Page 68 Mac OS -Print Dialog Box Click where it says General to view the categories in the Settings menu SuperScript 4650 Series — User’s Guide For more details about the spooler features see Ch. 6...
  • Page 69: Uninstalling The Driver

    RIVER To uninstall the SuperScript Color Laser printer driver follow these steps: Insert the CD that came with your printer and double- click on its icon. In the SuperScript Color Laser Mac window, double- click on the AdobePS Installer icon.
  • Page 70 SuperScript 4650 Series — User’s Guide...
  • Page 71: Operator Panel

    VERVIEW The printer’s Operator Panel allows you to read printer messages and change printer settings directly at the printer. The Operator Panel on the SuperScript 4650 Series printer consists of eight buttons and six indicator lights. This chapter describes •...
  • Page 72: The Message Display

    Indicates that the printer settings are being restored to their factory defaults. WARMING UP Printer is not yet ready to operate. It is performing an initial power up check or the fuser unit is warming up to operating temperature. READY Printer is online and ready to print under Auto Emulation Switching mode.
  • Page 73: Operator Panel Buttons

    Press once to change media to Thick stock (use for envelopes and labels too) Green LED light turns on. Press again to return to plain paper. When the printer detects overhead transparencies in the paper tray, the button is not active, and the green OHT indicator light goes on. When the transparencies are removed from the paper tray, the setting returns to the previous value.
  • Page 74: Using The Menu Tree

    Press Menu to exit menu mode. If you changed any network settings, you must restart the printer to validate the new settings. SuperScript 4650 Series — User’s Guide MENU-PRINT FORM For an example of how to use the menu tree, see the next page.
  • Page 75: An Example Of Using The Menu Tree

    These form a menu tree, but as you navigate through the menu tree, only the currently selected item is shown on the status display. The 4650 model does not have a menu catagory for Advanced Features or PCL. Checking Total Page Count The example illustrated below shows the steps you take to view the total page count.
  • Page 76: Operator Panel Menus

    Operator Panel Menus The Operator Panel for the 4650N(X) model printers has eight main menus, described below. The 4650 model printer does not include the PCL or the Advanced Features menu. Default selections for each setting are marked with an asterisk (*).
  • Page 77 HEIGHT default font selected by the ID number. Communications Menu This menu has settings that enable the printer to receive print jobs from the Parallel port or NIC, and to configure emulations and networking protocols. See page 74 for instructions on configuring TCP/IP parameters such as the network IP address.
  • Page 78 PS START PAGE MENU TREE PAGE PS FONT PAGE SUPPLY ORDER SuperScript 4650 Series — User’s Guide Advanced Features Menu If you have the 4650N or 4650NX model you can use the Advanced Features menu to access advanced features that include scanner, Zip disk, and spooler functions.
  • Page 79: Operator Panel Tasks

    It must be online (indicator light on) to print. While the printer is offline, it continues to receive data until its input buffer is full. If you press the Online button while the printer is printing, it finishes the current page, and then waits for you to bring it online again.
  • Page 80: Printing Information Pages

    ENABLE To validate any changes to network settings, you must turn the printer off, and then on again. For more information about networking the 4650 Series printer, see the SuperScript Color Laser Network Guide. MENU - appears on the display.
  • Page 81: Advanced Features

    Zip icon. To see the last scanned image in the printer’s hard drive, click on the Image icon. note: If you have the SuperScript 4650 model printer, you will not be able to take advantage of these advanced features.
  • Page 82: Spooling Options

    “front of the line.” Each sent document is assigned a default priority number of five (5). Set up Job Priority on the NEC Features tab of the printer driver. If you want a job to print ahead of the others, choose a number between 1 and 4 in the scrolling Priority box on the NEC Features tab.
  • Page 83: Banner Pages

    You can choose to print a Banner page from the PostScript driver’s NEC Features tab or from the Job RePrint web page, shown below. note: In Windows NT, banner pages can be found on the...
  • Page 84: Job Hold

    Operator Panel and physically select JOB HOLD PRINT Menu. Set up the Job Hold feature from the NEC Features tab in the printer’s PostScript driver. You can also use the Job RePrint web page.
  • Page 85: Job Preview

    1-2-3-1-2-3 order. This sorts each document for you so it does not have to be sorted by hand. You only have to go to the printer once and not to the copy machine at all. By default this option is not selected. If Collate is not selected the pages will be printed in 1-1-2-2-3-3 order.
  • Page 86: External Zip Drive Feature

    SCSI port of the SuperScript 4650N(X). The drive must be connected and the Zip cartridge must contain files when the printer is turned on. You can then set up your print job either through the Web or the printer’s Operator Panel.
  • Page 87: To Print From The Web

    Click on the file you want printed. note: You cannot specify the number of copies from the Web. To Print From the Operator Panel You can also access Zip disk settings from the printer’s Operator Panel. Follow these steps. Press Online. appears on the display. OFFLINE Press Menu.
  • Page 88: To Eject Zip Disk

    Press Menu, then press Online. ONLINE display. EJECT DISK Power Warning Online Menu OnLine Data Label Feed Item Media Previous Next Select SuperScript 4650 Series — User’s Guide appears on the display. appears appears on the Eject Zip disk at the Operator Panel...
  • Page 89: Scanner Copy Feature

    The printer works with the HP ScanJet 1200S, 1220S, or 2400S scanner. Setting Up the Scanner Before you can print, you must set up the printer to work with the scanner. If you have an HP 6300 you will need to have the proper SCSI cable*.
  • Page 90: Accessing The Scanner

    Feed Item Media Previous Next Select SuperScript 4650 Series — User’s Guide Scanner Support Features Scale: Specifies the image size after scanning with respect to the original image. Color Mode: You can scan images in black and white, appears. grayscale, or color. The default setting is color.
  • Page 91: Maintaining Your Printer

    This chapter explains basic maintenance and cleaning procedures you must follow to maintain the high print quality and efficient operation of your NEC SuperScript 4650 Series printer. Included are instructions for the following maintenance tasks: •...
  • Page 92: Maintenance Schedule

    Certain printer parts must be maintained or replaced by an authorized NEC field service engineer. When this is necessary call NEC Technical Support at 800-632-4650. They will put you in touch with an engineer in your area who can service your printer.
  • Page 93: Replacing The Toner Modules

    The Operator Panel will display the TONER EMPTY message when the toner level is getting low. To order an NEC SuperScript 4650 Series Toner Module contact your NEC printer dealer or see below. The black replacement modules print approximately 10,000 pages. The yellow, magenta, and cyan replacement modules print approximately 6,000 pages each.
  • Page 94: Replacing The Fuser Oil Bottle

    Hold a piece of paper under the used Fuser Oil Bottle while removing it to avoid drips in the printer. SuperScript 4650 Series — User’s Guide 5. Insert the new Fuser Oil Bottle, cap side down. Make OTTLE sure the tab of the bottle is on the right (E). The label will face the front of the printer.
  • Page 95: Replacing The Fuser Cleaning Roller

    3. Open the Lock Tabs (C). Remove the used Fuser Cleaning Roller (D). 5. Install the replacement Fuser Cleaning Roller (E). 6. Close the Lock Tabs and the Top Cover of the printer (F). Reset the Operator Panel to make sure the consumables LEANING usage information is current (G).
  • Page 96: Cleaning The Belt Cartridge

    Belt Cartridge. Cleaning Blade Do not touch edge! SuperScript 4650 Series — User’s Guide 6. Turn the Belt Cartridge so that the handle is facing away ARTRIDGE from you. 7. Use the brush to gently clean the wire inside the end of the Belt Cartridge.
  • Page 97: Replacing The Belt Cartridge

    EPLACING THE Order Number 20-205 Turn off the printer (A). Open the Front and Top Covers (B). Flip up the Lock Levers to release the Belt Cartridge (C). Pull the old Belt Cartridge straight up and discard it (D). 5. Remove the black wrapper from the new Belt Cartridge and pull out the two tension release pins as shown (E).
  • Page 98: Inside The

    Lift the unit out (C). SuperScript 4650 Series — User’s Guide 5. Wipe and rotate the Transfer Roller with a soft cloth. 6. Reinstall the Transfer Roller in the Transfer Unit.
  • Page 99: Replacing The Fuser Unit

    Tension Release Pins on each side. 11. Carefully lower the new Fuser Unit into the slot (G). 12. Tighten the thumb screws inside the back of the printer. 13. Gently lift up on the Fuser Unit’s handles to make sure that it is secured.
  • Page 100: Cleaning The Laser Lens

    4. Remove the Belt Cartridge (D) and loosely wrap it in a soft dark cloth or paper (E). SuperScript 4650 Series — User’s Guide Use both hands to remove the Laser Lens. Pinch the Laser Lens tabs located on the bottom of the Toner Module area and lift it out (F).
  • Page 101: Replacing The Ozone Filter

    ZONE Order Number 126164 The Ozone Filter needs to be replaced about every 12 months. Slide open the Filter Cover located in back of the printer. Take the used Ozone Filter from inside the Filter Cover and discard it. Fit the new Ozone Filter inside the Filter Cover and slide it shut.
  • Page 102: Cleaning The Outside Of The Printer

    To clean the Paper Exit Rollers follow the instructions below: Turn off and unplug the printer Open the Top Cover slightly. Using a dry cotton cloth, clean the Paper Exit Rollers. Manually rotate each roller. Close the Top Cover. Paper Exit Rollers SuperScript 4650 Series — User’s Guide...
  • Page 103: Troubleshooting

    Recovery is set to On, the printer will automatically reprint lost pages of a PostScript print job after a jam is cleared, as long as you do not turn off the printer. Jam Recovery can only be set in the Operator Panel menu tree (see page 70).
  • Page 104 <Y, M, or C> TONER LOW 120K SERVICE CASSETTE OUT <TRAY 1 or 2> MEDIA MISMATCH LOAD <MEDIA> TRAY SuperScript 4650 Series — User’s Guide Explanation First message to appear when the printer is powered up. One of the paper trays is empty Paper Tray 2 contains paper size that is not supported by the engine.
  • Page 105: Preventing Paper Jams

    The Paper Tray feed area. Error message on the Operator Panel will report MISFEED note: Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Paper Path of the SuperScript 4650 Series Output Tray Preventing Paper Jams Paper Tray 1...
  • Page 106: Removing Paper Jams

    SuperScript 4650 Series — User’s Guide Misfeed Jams Misfeed jams happen in Paper Tray 1 or 2. A misfeed jam may be as simple as a sheet of media not being picked up, or it may be that the paper was picked up but not fed properly.
  • Page 107: Inner Jams

    Pressure Release Tabs. Remove the jammed paper by pulling it from the bottom of the fuser, through the printer’s Back Cover, not from the top of the Fuser area. This prevents any unfused toner from dirtying the Fuser Rollers (located under the Fuser Cleaning Roller).
  • Page 108: Outer Jams

    Drum Jams Drum jams occur when the paper gets wound around the Transfer Drum. 1. Turn off the printer and let it cool. Open the Back Cover. 2. Carefully remove the paper from the Transfer Drum. note: Do not touch the Transfer Drum!
  • Page 109: Print Quality

    This may be caused by a tilt in the surface supporting the printer, or by too little toner. Solutions • Check the table the printer is on. It should not be tilted more than 1.5%. • Check the Toner Modules. Replace any that are too low.
  • Page 110: Black Line

    • Call a service representative to check the printer, if you cannot identify a cause. SuperScript 4650 Series — User’s Guide Horizontal Banding Horizontal banding in the image may indicate a transfer failure. Solutions •...
  • Page 111: Color Misregistration

    • Replace the Belt Cartridge if it is worn or damaged. • Call a service representative to check the printer to replace the Cleaning Brush if necessary. Toner Streak When toner is streaked or brushed across the page, it may indicate problems with the Toner Module.
  • Page 112: Troubleshooting For Macos

    SuperScript 4650N # , where # is the sequential number of 4650N printers installed. If a user changes the name of SuperScript 4650 2 to Mary’s Printer, the last printer in line will be reassigned the name Superscript...
  • Page 113 Press NEXT until appears. Press SELECT. 10. Press MENU. 11. Press ONLINE to finish. To return the printer to directional mode, repeat the steps, but select in Step 8. Solutions for UNIX Computers Put the printer into unidirectional mode. From the printer Operator Panel, press the OFFLINE button.
  • Page 114 SuperScript 4650 Series — User’s Guide...
  • Page 115: Technical Support

    How to Contact NEC There are a number of ways to contact NEC or receive information about technical issues, products, and services. Contacting NEC Technical Support or Customer Service...
  • Page 116: Ordering Supplies

    Sending a Facsimile Transmission You can fax questions or comments to NEC at 1-978-742-7049 Be sure to indicate the number where NEC can telephone or fax a response. Using FastFacts—NEC’s Information Retrieval System NEC’s technical support staff have created technical notes and tips for using NEC products.
  • Page 117: Nec Warranty And Service

    NEC W ARRANTY AND Your SuperScript 4650 Series printer comes with a one-year onsite warranty. The complete warranty is provided below. Packing and shipping instructions are provided in Appendix D. All repair requests must be prequalified by calling NEC Customer Service at 1-800-632-4650.
  • Page 118: Warranty Support

    Consumers are cautioned that Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC TECHNOLOGIES, INC. Products are considered to be compatible with many systems, the specific functional implementation by the customers of the Product may vary.
  • Page 119: Printer Specifications

    256 MB Maximum for all models Internal IDE Hard Disk For storing fonts, forms, spool files, and html pages Not included with, or upgradable for, the 4650 model SCSI Interface To work with a Umax Astra 1200S, 1220S, 2400 or HP 6300C ®...
  • Page 120: Paper Handling

    • CSA C22.2 950M89 • FCC Class B for the 4650, FCC Class A for the 4650N(X) • Energy Star Compliant Clearance Space Left Side: 4 inches Right Side: 20 inches Front: 28 inches Back: 8 inches Printable Area Paper: 5 mm from top, left, and right edge...
  • Page 121: Media Specifications

    APPENDIX B MEDIA SPECIFICATIONS This appendix has general guidelines for purchasing and storing paper and other media for your NEC SuperScript 4650 Series printer. Your printer supports a wide variety of print media, including • Plain paper • Transparencies •...
  • Page 122 It is the most effective measure you can take to achieve consistently good results from your printer. Using the NEC Premium papers described above will ensure good results. Generally, paper manufactured for photocopying has good print quality and paper handling characteristics.
  • Page 123: Safety Information

    APPENDIX C SAFETY INFORMATION This chapter provides safety information and product specifications for the SuperScript 4650 Series printer. As you operate your printer, please be aware of the following safety considerations. Ozone Emission The corona assemblies found in laser printers and photocopiers generate ozone gas (O electrophotographic process.
  • Page 124: Fcc Statement

    (NIC) installed, they meet the requirements of FCC Class A when connected to an Ethernet cable. SuperScript 4650 Series — User’s Guide (For Canadian Use Only) This digital apparatus does not exceed the Class A limits for...
  • Page 125: Moving Your Printer

    Failure to do so may result in damage to the printer. OVING THE RINTER To move the printer locally means that it can either be carried by two people or moved on a cart to its new location. Follow these steps: Turn the printer off and allow it to cool for 15 minutes.
  • Page 126 SuperScript 4650 Series — User’s Guide 15. Reinstall the Fuser Oil Bottle (J).Close the Lock Tabs (K) and Top Cover. 16. Plug the printer in and turn the power on. Check to make sure no error messages are showing on the Operator Panel.
  • Page 127: Shipping The Printer

    HIPPING THE RINTER To ship your printer long distance, follow steps 1 —9 under “Moving Your Printer Locally” on page 119. Then proceed with the following instructions. note: If you are returning the printer for service, you do not need to return the Power Cord, Toner Modules, Belt Cartridge, Fuser Oil Bottle, or Fuser Cleaning Roller.
  • Page 128 Toner Collector. 11. Close the Front and Top Covers (I). SuperScript 4650 Series — User’s Guide 12. Pack any accessories in the styrofoam box. See next page. 13. With another person’s help, put the printer into a plastic bag.
  • Page 129 15. Pack the printer for shipment as shown (K). 16. Do not forget the Power Cord and User’s Guide (unless you are shipping the printer for service). Slide the box cover all the way down (L). 17. Attach the shipping box to its base tray. Insert the screw holders first (M), then the box screws themselves (N).
  • Page 130 SuperScript 4650 Series — User’s Guide...
  • Page 131 12, 13 Adobe Acrobat Reader 3 ADSC 8 advanced features 1, 72 advanced features menu 72 alert messages 97, 98 Apple Printer Utility 61 back cover 14 cleaning inside 92 back cover latch 14 banding 103 banner page 77...
  • Page 132 14, 17 installing 17 replacing 88 fuser unit 14 replacing 93 gateway 74 SuperScript 4650 Series — User’s Guide halftoning 8 heavy paper 24, 115 horizontal banding 104 humidity 113 IEEE 1284 bidirectional parallel cable 21 Image Color Matching (ICM) 3, 6, 7, 36...
  • Page 133 68–72 Microsoft Internet Explorer 23 mirror image 8 misfeed message 99 misfeed jams 100 monochrome 35 NEC Features tab 41 negative image 8 net address 23 NetBEUI/NetBIOS 1 NetWare 1 network administration page 4 network interface card 14...
  • Page 134 3, 35 features 9 fonts 43 peer-to-peer 3 photoconductor belt cartridge 14, 91 pitch 71 planes 86 SuperScript 4650 Series — User’s Guide PostScript job timeout 71 options 8 startup page 71 wait timeout 71 PostScript 3 1, 6 PostScript driver Windows 3.x 22...
  • Page 135 Windows NT 44, 50 printer fonts 10 printer memory tracking 9 printer messages 97 printer options 1, 27, 110 printer supplies 110 printer’s home page 4, 23, 75 printing envelopes 24 from an application 22 graphics 35 in color 35...
  • Page 136 14 transfer drum 14, 85, 92, 93 transfer roller 14, 92 transfer unit 14, 92 transparencies 114, 115 SuperScript 4650 Series — User’s Guide loading 25 printable area 25 TrueType fonts 10 twisted pair cable 21 U.S.
  • Page 137 Windows 95/98 106 driver 40 Windows 2000 shared driver configure for sharing 39 description 39 Windows NT shared driver configure for sharing 38 description 38 installing 38, 39 Windows 98 1 Windows NT driver 51 installing driver 50 printing 44, 50 Windows NT 4.0 1 Windows Program Manager 54 Zip drive 80...

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