Dell Diagnostics Main Menu - Dell OptiPlex SX280 User Manual

3. When the boot device list appears, highlight Onboard or USB CD-ROM Device and press <Enter>.
4. Select the Boot from CD-ROM option from the menu that appears.
5. Type 1 to start the ResourceCD menu.
6. Type 2 to start the Dell Diagnostics.
7. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
8. When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to
increase the possibility of tracing the problem quickly.
Extended Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically.
Test
Custom Test Tests a specific device. You can customize the tests you want to run.
Symptom Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
Tree
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition,
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
Your computer's Service Tag is listed in the System Info option in
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.
5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Power Adapter Light
The power adapter light can be used to diagnose power-related issues.
Power Power Adapter State
Adapter
Light
Off No AC power or the
power supply detected
a fault
contact Dell.
system
Description
The power adapter is not receiving
power from the electrical outlet, or the
power supply shut down due to a
power fault event.
setup.
Suggested Resolution
Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.
Verify that the AC power cable connection is properly seated in the power
supply. Reseat the AC power connection on the power adapter.
Disconnect the AC power cable from the power supply and the DC cable from