Motorola BLINK1.1-W User Manual page 44

Connectivity My Phone application
Issues displays the following
message: "Unable to
connect to BMS
server".
Setting Up While I am adding a
new camera to my
account, I am not able
to find any Cameras to
add.
General What are the
supported browsers for
accessing from my PC/
Mac
Connectivity I am having problems
Issues to access the Camera
from remote PC or
from my 3G, 4G or 4G
LTE phone.
44
®
?
1. Check the Wi-Fi
strength.
2. Check if you are connected to
the internet by starting the
phone browser and going to a
website like www.google.com.
3. Try again if you are successful
connecting to the internet.
If you are trying to add a Camera
which has previously been added into
your account or another account, you
will first have to reset the Camera. This
can be done by pressing and holding
the RESET button at the bottom of the
Camera for 6 seconds.
®
On PC and Mac
use Google Chrome. However the
following browsers are also
supported: PC: Internet Explorer 8
®
and above. Mac
Please check your home Wi-Fi
router settings and enable UPNP on
your router for better performance to
stream to a remote device.
If you have multiple Wi-Fi
your home, please configure your
Camera to connect to the router
which has the Broadband / line
connection.
®
network
, we recommend to
: Safari.
®
®
routers at
Help