Cancel Your Paid Service Plan - NETGEAR arlo User Manual

2. Click or tap Settings > Subscription > Update Service.
3. Select a lower service plan and click or tap CHANGE SERVICE.
An email message is sent to you to confirm service level update, the effective
date, and any pro‑rated refund amount for any unused portion of the current
term.

Cancel Your Paid Service Plan

You can cancel your Premier or Elite (annual or monthly) service plan at any time.
¾ To cancel your paid service level:
1. Log in to your Arlo account at www.arlo.netgear.com.
2. Click or tap Settings > Subscription > Cancel Service.
3. Wait while the cancellation is processed.
You are prompted to confirm the cancellation.
4. Click or tap CANCEL SERVICE.
Your Arlo account defaults to the free Basic service plan.
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