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NEC univerge um8000 User Manual

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See also: User Manual , Installation Manual
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U
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Rev 08, July 2014
1082-20122-15492

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Summary of Contents for NEC univerge um8000

  • Page 1 ® YSTEM UIDE Rev 08, July 2014 1082-20122-15492...
  • Page 3 NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America.

  • Page 4: Table Of Contents

    Finding Out Who Has Not Received a Group Message ..... 40 Sending Messages to Guest Subscribers ........42 Sending Messages to a Remote Subscriber ....... 43 Recording Conversations and Monitoring Messages Recording a Conversation............46 Monitoring a Message as it is Recorded ........47 UNIVERGE UM8000 U UIDE...
  • Page 5 Using a Phone to Enter Your E-mail Password ......94 Password Table ..............94 Turning Your E-mail Message Count On or Off ......95 Faxing an E-mail Message ............96 Faxing All Messages in a Single Fax ......... 97 Changing Your E-mail Password ..........98 UNIVERGE UM8000 U UIDE...
  • Page 6 Receiving Faxes ..............102 Receiving All Faxes with One Call ........... 103 Changing Fax Delivery Options..........104 Changing Fax Greetings ............105 Using Web Feeds Subscribing to a RSS Web Feed..........108 Subscribing to a Podcast Web Feed......... 109 UNIVERGE UM8000 U UIDE...
  • Page 7 UNIVERGE UM8000 U UIDE...

  • Page 8: Introduction

    In this Chapter... Introducing the Messaging System ................2 About this Guide ....................2 Document Conventions ...................2 Mailbox Manager Icons .....................4 Optional Licensed Features ..................5 Visual Messaging Applications..................5 Phone Numbers, Names, and IP Addresses ..............6 UNIVERGE UM8000 U — 1 UIDE NTRODUCTION...

  • Page 9: Introducing The Messaging System

    >>> For example, to press listen to new messages; pres to go to the next set of soft keys, and so on. See “Using the Phone Soft Keys” on page 2 — I UNIVERGE UM8000 U NTRODUCTION UIDE...
  • Page 10 This document provides detailed information about using the Mailbox Manager. E-mail Inbox. Use e-mail tool to send or listen to your unified messages. Additional details about these tools can be found in “Using the Messaging System Tools” on page UNIVERGE UM8000 U — 3 UIDE NTRODUCTION...

  • Page 11: Mailbox Manager Icons

    Urgent Message. Indicates an urgent message. Message Receipt. This icon appears on the Sent Items page. When this icon appears next to a message, it indicates that the message has been read. 4 — I UNIVERGE UM8000 U NTRODUCTION UIDE...

  • Page 12: Optional Licensed Features

    . Send, receive, and redirect faxes using your computer. ® • ViewCall Plus. Manage all of your inbound and outbound calls using your computer. You can ® customize your call control by integrating ViewCall Plus with other programs when PhoneBASIC installed. UNIVERGE UM8000 U — 5 UIDE NTRODUCTION...

  • Page 13: Phone Numbers, Names, And Ip Addresses

    The system administrator is the organization’s IT administrator, the system manager is the messaging system administrator. The system manager has the rights necessary to change messaging system configurations and provides support for the messaging system only. 6 — I UNIVERGE UM8000 U NTRODUCTION UIDE...

  • Page 14: Getting Started

    If you do not save your changes before navigating away from a page, the change made might be lost. In this Chapter... Enrolling on the System ....................8 To enroll on the messaging system using Mailbox Manager ..........9 UNIVERGE UM8000 U — 7 UIDE ETTING TARTED...

  • Page 15: Enrolling On The System

    Answer the system questions (prompts) by pressing the appropriate phone keys. When the system informs you that your mailbox is set up, press to confirm your settings. If you do not press , your changes might be discarded. 8 — G UNIVERGE UM8000 U ETTING TARTED UIDE...
  • Page 16 • Confirm that the List in the phone directory check box is selected to be listed in the phone directory. • Clear the check box if you do not want to be listed in the company phone directory. Click Save. The Enrollment page closes and the Messages page appears. UNIVERGE UM8000 U — 9 UIDE ETTING TARTED...
  • Page 17 10 — G UNIVERGE UM8000 U ETTING TARTED UIDE...

  • Page 18: Using The Messaging System Tools

    Transfer Options Menu ..................20 Groups Menu....................... 20 Delivery Options Menu..................20 Change Delivery Menu ..................20 Call Screening Menu..................... 20 Live Record Menu....................20 Live Monitor Menu....................20 UNIVERGE UM8000 U — 11 UIDE SING THE ESSAGING YSTEM OOLS...

  • Page 19: Using A Phone

    Check old messages Change setup options Use these keys anytime TASK TASK Previous menu Main menu Answer Yes Answer No Press the softkey, or press , to check new messages. 12 — U UNIVERGE UM8000 U SING THE ESSAGING YSTEM OOLS UIDE...

  • Page 20: Using Mailbox Manager

    Mailbox Manager by clicking the Sign out link on a page. The next time you sign in to Mailbox Manager you are prompted to supply the new credentials. UNIVERGE UM8000 U — 13 UIDE...
  • Page 21 Signing out of the Mailbox Manager returns you to the Sign In page. Any credentials stored on this computer are erased. The next time you open Mailbox Manager, you are prompted to resupply your logon credentials. 14 — U UNIVERGE UM8000 U SING THE ESSAGING YSTEM...

  • Page 22: Using Mailbox Manager Search

    The Search page closes and returns you to the page where you clicked Search. The selected members or extension numbers automatically populates the field. NOTE On the Transfer|Screening page the Search for page automatically closes after selecting an extension for auto copy messages. UNIVERGE UM8000 U — 15 UIDE SING THE ESSAGING...

  • Page 23: Using The Audio Applet

    If you select Phone, you must type an Extension of a phone to use as the device. To set a permanent extension for the playback and recording devices, click Options Menu > Options. 16 — U UNIVERGE UM8000 U SING THE ESSAGING YSTEM...
  • Page 24 Paste from File. WAV files must be in the (AD) PCM audio format, with 16-bit audio sample size, 96-kbps bit rate, 1 (mono) channel and 8-kHz audio sample rate. No other formats are supported. UNIVERGE UM8000 U — 17 UIDE...

  • Page 25: Using Your E-Mail Inbox

    If your messaging system includes text-to-speech, you can hear your e-mail messages using a phone or speakers attached to your computer. See “Using a Phone to Check E-mail” on page 18 — U UNIVERGE UM8000 U SING THE ESSAGING YSTEM OOLS UIDE...

  • Page 26: Using The Phone Soft Keys

    KEY TEXT ACTION Edit/Select Current greeting Switch active greeting CURR SWITCH Edit/Select Standard greeting Edit/Select Alternate greeting Edit/Select Busy greeting View previous menu BUSY BACK > View more options MORE UNIVERGE UM8000 U — 19 UIDE SING THE ESSAGING YSTEM OOLS...

  • Page 27: Personal Options Menu

    Urgent message delivery View more options MORE Live Monitor Menu KEY TEXT ACTION KEY TEXT ACTION Start a Live Monitor session Stop a Live Monitor session START CANCEL 20 — U UNIVERGE UM8000 U SING THE ESSAGING YSTEM OOLS UIDE...

  • Page 28: Checking Messages

    Refer to your e-mail documentation for information about managing messages in your inbox. In this Chapter... Checking Messages ....................22 Reviewing Old and Archived Messages ..............26 Replying to Messages ..................... 28 Archiving Messages ....................29 Forwarding Messages to Another Subscriber .............. 30 UNIVERGE UM8000 U — 21 UIDE HECKING ESSAGES...

  • Page 29: Checking Messages

    New messages are displayed in bold font, while messages that have been heard or read are in normal font. Tabs Search Subscriber Name Task Bar Click to Play the Message Heard Message Select Messages New Messages 22 — C UNIVERGE UM8000 U HECKING ESSAGES UIDE...
  • Page 30 Start your Internet browser. Sign in to the Mailbox Manager. Click the Messages tab Click Play. The message is played using the selected Playback Device. See “Changing Message Playback Options” on page UNIVERGE UM8000 U — 23 UIDE HECKING ESSAGES...
  • Page 31 To delete a message Select the message check box or use the Select list to select All messages, Archived messages, Read messages, or Unread messages. Click Delete. The selected messages are deleted. 24 — C UNIVERGE UM8000 U HECKING ESSAGES UIDE...
  • Page 32 Open the e-mail message that contains a file attachment. Double-click the attachment to open it. • Voice messages are played on your computer speakers with your multi-media software. • Fax messages are displayed in your graphics viewer software. UNIVERGE UM8000 U — 25 UIDE HECKING...

  • Page 33: Reviewing Old And Archived Messages

    Select Read from the Select list to review messages you have already listened to (or read) or select Archive from the Select list to review archived messages. A check mark appears in the message check box for the messages 26 — C UNIVERGE UM8000 U HECKING ESSAGES UIDE...
  • Page 34 To delete a message Select the message check box or use the Select list to select All messages, Archived messages, Read messages, or Unread messages. Click Delete. The selected messages are deleted. UNIVERGE UM8000 U — 27 UIDE HECKING ESSAGES...

  • Page 35: Replying To Messages

    After you send your reply, follow the system prompts to handle the original message. 28 — C UNIVERGE UM8000 U HECKING ESSAGES UIDE...

  • Page 36: Archiving Messages

    For example, if the icon displays (2), the message is archived for two days. After that, it is deleted the next time old messages are deleted from the system. A message can be archived again before its expiration date. UNIVERGE UM8000 U — 29 UIDE...

  • Page 37: Forwarding Messages To Another Subscriber

    Or, press to skip redirecting the message to other subscribers. After redirecting the message, follow the system prompts to handle the original message. 30 — C UNIVERGE UM8000 U HECKING ESSAGES UIDE...

  • Page 38: Sending Messages

    Sending a Message to a Group ................. 40 Finding Out Who Has Not Received a Group Message ..........40 Sending Messages to Guest Subscribers ..............42 Sending Messages to a Remote Subscriber ..............43 UNIVERGE UM8000 U — 31 UIDE ENDING...

  • Page 39: Sending Messages Directly To A Subscriber Mailbox

    The message must be at least two seconds in duration or it will not be delivered. Press to re-record the message, or press to stop recording the message. Press to send the message to the subscriber’s mailbox. 32 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...

  • Page 40: Listening To And Editing Messages Before Delivery

    Record the new message after the beep and press to stop recording. Press to listen to the edited message. Press after editing the message. Press to send the message. UNIVERGE UM8000 U — 33 UIDE ENDING ESSAGES...

  • Page 41: Sending Urgent Messages

    Press to start over, or press to stop recording. 5 4 * Press to mark the message as urgent. Press to send the message and return to the main menu. 34 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...

  • Page 42: Sending Private Messages

    Record your message after the beep. The message must be at least two seconds long to be delivered. Press to start over, or press to stop recording. 5 5 * Press to mark the message private. Press to send the message and return to the main menu. UNIVERGE UM8000 U — 35 UIDE ENDING ESSAGES...

  • Page 43: Requesting Message Delivery Receipt

    The message must be at least three seconds long to be delivered. Press to start over, or press to stop recording. 5 6 * Press to request a delivery receipt. Press to send the message and return to the main menu. 36 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...

  • Page 44: Sending A Message With Future Delivery

    . For a P. M. delivery, press The messaging system confirms the date and time specified. Press to exit special delivery menu. Press to send the message and return to the Main Menu. UNIVERGE UM8000 U — 37 UIDE ENDING ESSAGES...

  • Page 45: Canceling A Sent Message

    On the Messages tab, click the Sent items to review messages you have sent. Select the check box adjacent to each message you want to cancel. Click Delete. The selected messages are deleted. 38 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...

  • Page 46: Sending A Message To Additional Subscribers

    Follow the system prompts to address the message. After you select a name, The messaging system confirms that a copy of the message has been sent. Repeat this step for each additional recipient. Press to send. UNIVERGE UM8000 U — 39 UIDE ENDING ESSAGES...

  • Page 47: Sending A Message To A Group

    Follow the system prompts to edit the message, set special delivery options, or address the message to others. Press to send the message. Finding Out Who Has Not Received a Group Message The system tells you who in the group has not yet heard the message. 40 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...
  • Page 48 The system informs you that some members have not heard your last message. Press to review the message. Listen to the message or press to interrupt it. Press to listen to a list who has not heard the message. Press to stop the list. UNIVERGE UM8000 U — 41 UIDE ENDING ESSAGES...

  • Page 49: Sending Messages To Guest Subscribers

    Follow the system prompts to edit the message, set special delivery options, or address the message to others. Press to send the message. 42 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...

  • Page 50: Sending Messages To A Remote Subscriber

    Follow the system prompts to edit the message, set special delivery options, or address the message to others. Press to send the message. UNIVERGE UM8000 U — 43 UIDE ENDING ESSAGES...
  • Page 51 44 — S UNIVERGE UM8000 U ENDING ESSAGES UIDE...

  • Page 52: Recording Conversations And Monitoring Messages

    Some NEC phone systems can use the Live Record feature. But the phone system must be configured and telephone keys programmed to enable this feature. Contact your system manager to see if this feature is enabled.

  • Page 53: Recording A Conversation

    Resume recording Stop and save recording RESUME Stop and start a recording Stop and erase recording REREC ERASE Urgent message delivery >>> View more options View previous menu BACK 46 — R UNIVERGE UM8000 U ECORDING ONVERSATIONS AND ONITORING ESSAGES UIDE...

  • Page 54: Monitoring A Message As It Is Recorded

    Call the messaging system and log on. 7 7 9 Press to turn live monitor on or off. for Yes or for No after each question. Follow the system instructions, pressing UNIVERGE UM8000 U — 47 UIDE ECORDING ONVERSATIONS AND ONITORING ESSAGES...
  • Page 55 48 — R UNIVERGE UM8000 U ECORDING ONVERSATIONS AND ONITORING ESSAGES UIDE...

  • Page 56: Working With Message Groups

    Changing a Message Group Name ................53 Adding or Deleting Message Group Members.............. 55 Listing Groups and Group Members ................57 Deleting Message Groups ..................58 Recording a Group Name ..................59 UNIVERGE UM8000 U — 49 UIDE ORKING WITH ESSAGE...

  • Page 57: Creating Message Groups

    Guests do not have extension numbers, spell their names or enter their personal IDs to add them to the group. Press when you are finished adding members. Press to leave a message for this group or press to continue. 50 — W UNIVERGE UM8000 U ORKING WITH ESSAGE ROUPS UIDE...
  • Page 58 The Add new group, page 2 of 2 page appears. Optionally, click Record Group Name to record the group name. The Audio Applet appears. See “Using the Audio Applet” on page UNIVERGE UM8000 U — 51 UIDE ORKING WITH ESSAGE ROUPS...
  • Page 59 Click Close Window to close the Search for member page. The Add new group, page 2 of 2 page appears. Click Save and Return. The new group appears on the Groups page. 52 — W UNIVERGE UM8000 U ORKING WITH ESSAGE ROUPS UIDE...

  • Page 60: Changing A Message Group Name

    Click the message group name for the group you want to modify. The Groups: <Group Name> page appears. The basic information about the group, including the name of the group and the current membership, appears. UNIVERGE UM8000 U — 53 UIDE...
  • Page 61 Broadcast messages, which are heard by the entire group. • Click Record Group Name to recording of the group name. Click Save. The Groups: Group Name page closes, returning you to the Groups page. 54 — W UNIVERGE UM8000 U ORKING WITH ESSAGE ROUPS UIDE...

  • Page 62: Adding Or Deleting Message Group Members

    If a member is not listed, contact the system manager. When all new members are added, click Close Window. The Search for page closes, returning you to the Groups: Group Name page. UNIVERGE UM8000 U — 55 UIDE ORKING WITH...
  • Page 63 Click Delete. The updated group membership appears in the current members field on the page. Click Save. The Groups: <Group Name> page closes, returning you to the Groups page. 56 — W UNIVERGE UM8000 U ORKING WITH ESSAGE ROUPS UIDE...

  • Page 64: Listing Groups And Group Members

    Click the message group name to view the members of the group. Click the Groups tab to return to the Groups page. UNIVERGE UM8000 U — 57 UIDE ORKING WITH...

  • Page 65: Deleting Message Groups

    On the Groups page, select the check box next to the group you want to delete. Click Delete. NOTE When you delete a group, all the group messages, including archived messages, are automatically deleted. 58 — W UNIVERGE UM8000 U ORKING WITH ESSAGE ROUPS UIDE...

  • Page 66: Recording A Group Name

    Paste from File. WAV files must be in the (AD) PCM audio format, with 16-bit audio sample size, 96-kbps bit rate, 1 (mono) channel and 8-kHz audio sample rate. No other formats are supported. UNIVERGE UM8000 U — 59 UIDE ORKING WITH...
  • Page 67 60 — W UNIVERGE UM8000 U ORKING WITH ESSAGE ROUPS UIDE...

  • Page 68: Working With Greetings

    Changing the Alternate Greeting ................65 Switching Between the Presence and Alternate Greetings ..........66 Changing the Busy Greeting ..................67 Turning the Busy Greeting On or Off ................. 68 Using the System Default Greetings................63 UNIVERGE UM8000 U — 61 UIDE ORKING WITH REETINGS...

  • Page 69: System Greetings

    62 — W UNIVERGE UM8000 U ORKING WITH REETINGS UIDE...

  • Page 70: Using The System Default Greetings

    In a Meeting, Out to Lunch, or On Vacation. In some cases, your system administrator may provide a desktop application called NEC UC Desktop Suite to provide additional presence functionality, such as greetings automation.

  • Page 71: Changing Alternate Greetings

    16 for more information about using the applet. When you are satisfied with the recording, click Save. When prompted to save the recording to the voice messaging server, click Yes. 64 — W UNIVERGE UM8000 U ORKING WITH REETINGS UIDE...

  • Page 72: Switching Between The Standard And Alternate Greetings

    SING THE AILBOX ANAGER To change your Alternate Greeting using WMM Sign in to the WMM. Click the Greetings tab. Click Edit adjacent to Enable Alternate Greeting. The Audio Applet window appears. UNIVERGE UM8000 U — 65 UIDE ORKING WITH REETINGS...

  • Page 73: Changing Busy Greetings

    Alternate Greeting, the previously used Presence Greeting will be BOLD. This allows you to revert to the previously used Presence Greeting by selecting the bolded entry, should you choose to do so. 66 — W UNIVERGE UM8000 U ORKING WITH REETINGS UIDE...

  • Page 74: Changing The Busy Greeting

    Click Edit next to Enable Busy Greeting. The Audio Applet window appears. Use the Audio Applet to record a new greeting. “Using the Audio Applet” on page 16 for more information about using the applet. UNIVERGE UM8000 U — 67 UIDE ORKING WITH REETINGS...

  • Page 75: Turning The Busy Greetings On Or Off

    One of the Presence Greetings must be enabled to use the Busy Greeting. Select Enable Busy Greeting to turn on the Busy Greeting. Clear Enable Busy Greeting to turn off the Busy Greeting. Click Save. 68 — W UNIVERGE UM8000 U ORKING WITH REETINGS UIDE...

  • Page 76: Changing Mailbox Setup Options

    Turning Call Screening On or Off ................76 Changing Call Screening Options ................77 Turning Call Holding On or Off.................. 78 Listing Your Extension in the Directory ..............79 Automatically Copy Messages to Another Extension ............ 80 UNIVERGE UM8000 U — 69 UIDE HANGING AILBOX...

  • Page 77: Changing Security Codes

    Type a new security code in the Enter new code field. Confirm the new security code by typing it in the Verify new code field. Click Save. The Change Security Code page closes. 70 — C UNIVERGE UM8000 U HANGING AILBOX ETUP PTIONS...

  • Page 78: Changing Recorded Name

    Paste from File. WAV files must be in the (AD) PCM audio format, with 16-bit audio sample size, 96-kbps bit rate, 1 (mono) channel and 8-kHz audio sample rate. No other formats are supported. UNIVERGE UM8000 U — 71 UIDE HANGING...

  • Page 79: Changing The Spelling Of Your Name

    If your name is Smith, the display lists P64. Press for Yes or for No to respond to system questions. 72 — C UNIVERGE UM8000 U HANGING AILBOX ETUP PTIONS UIDE...

  • Page 80: Changing Message Playback Options

    Set the Old Message Order option: • LIFO. (Last In First Out). The most recent message is played first. • FIFO. (First In First Out). The oldest message is played first. Click Save. UNIVERGE UM8000 U — 73 UIDE HANGING...

  • Page 81: Turning Call Transfer On Or Off

    If you select My voice mail as a transfer option, you will not be able to select any screening options or allow callers to hold if the line is busy. Click Save. 74 — C UNIVERGE UM8000 U HANGING AILBOX ETUP...

  • Page 82: Changing The Call Transfer Number

    To change the call transfer number Sign in to the Mailbox Manager. Click the Transfer|Screening tab. Select This number. Type the phone number or extension to where calls should be transferred. Click Save. UNIVERGE UM8000 U — 75 UIDE HANGING AILBOX ETUP...

  • Page 83: Turning Call Screening On Or Off

    To turn call screening on or off Sign in to the Mailbox Manager. Click the Transfer|Screening tab. Select Enable screening options to turn call screening on or clear to turn call screening off. Click Save. 76 — C UNIVERGE UM8000 U HANGING AILBOX ETUP PTIONS UIDE...

  • Page 84: Changing Call Screening Options

    NOTE You can only select Play the caller’s name before connecting or Play the screened name in voice message. You cannot select both of these options. Click Save. UNIVERGE UM8000 U — 77 UIDE HANGING AILBOX...

  • Page 85: Turning Call Holding On Or Off

    Sign in to the Mailbox Manager. Click the Transfer|Screening tab. Select Allow incoming callers to hold to turn call holding on or clear the check box to turn call holding off. Click Save. 78 — C UNIVERGE UM8000 U HANGING AILBOX ETUP PTIONS UIDE...

  • Page 86: Listing Your Extension In The Directory

    • Clear List in the phone directory to remove your extension from the directory. Click Save. NOTE If you do not save your changes before navigating away from the page, the changes are not saved. UNIVERGE UM8000 U — 79 UIDE HANGING AILBOX...

  • Page 87: Automatically Copy Messages To Another Extension

    • Type the extension number where messages are copied, or • Click Search to search for and select an extension. See “Using Mailbox Manager Search” page 15 Click Save. 80 — C UNIVERGE UM8000 U HANGING AILBOX ETUP PTIONS UIDE...

  • Page 88: Changing Message Notification Device Settings

    Mailbox Manager. In this Chapter... Initial Device Message Notification Setup..............82 Enabling or Disabling a Device ................. 83 Changing Notification Device Options ................ 84 Temporarily Stopping Message Notification ..............87 UNIVERGE UM8000 U — 81 UIDE HANGING ESSAGE OTIFICATION...

  • Page 89: Initial Device Message Notification Setup

    82 — C UNIVERGE UM8000 U HANGING ESSAGE OTIFICATION...

  • Page 90: Enabling Or Disabling A Device

    Verify the information on the page is correct and click Save. If the information is not correct, See “Changing Notification Device Options” on page • Clear the Enable check box to disable the device. Click Save. UNIVERGE UM8000 U — 83 UIDE HANGING ESSAGE OTIFICATION EVICE...

  • Page 91: Changing Notification Device Options

    Sign in to the Mailbox Manager. Click the Notification tab. Click the device link to modify. The Notifications - Device page appears, where Device is the message device, such as Home Phone or Pager. 84 — C UNIVERGE UM8000 U HANGING ESSAGE OTIFICATION EVICE ETTINGS...
  • Page 92 Click Save. The Notifications - Device page closes and returns to the Notifications page. The Notifications page is updated to display the current information for each device. UNIVERGE UM8000 U — 85 UIDE HANGING...
  • Page 93 Click Save. Repeat steps 3 through 13 to modify another notification device. 86 — C UNIVERGE UM8000 U HANGING ESSAGE OTIFICATION EVICE ETTINGS UIDE...

  • Page 94: Temporarily Stopping Message Notification

    • When receiving a notification on the device, answer the phone and then press on the device keypad. This turns off message notification on the device, and the messaging system suspends message notification for the last message received. UNIVERGE UM8000 U — 87 UIDE HANGING...
  • Page 95 88 — C UNIVERGE UM8000 U HANGING ESSAGE OTIFICATION EVICE ETTINGS UIDE...

  • Page 96: Using A Phone To Check E-Mail

    Turning Your E-mail Message Count On or Off ............95 Faxing an E-mail Message ..................96 Faxing All Messages in a Single Fax ................97 Changing Your E-mail Password ................98 UNIVERGE UM8000 U — 89 UIDE SING A HONE TO...

  • Page 97: Configuring E-Mail Settings

    • Keep old messages in the voice mail system. The messaging system keeps a copy of the fax and marks it as an old message after forwarding it to the e-mail system. 90 — U UNIVERGE UM8000 U SING A HONE TO HECK...
  • Page 98 Optionally, select Set saved e-mail password to change the password used to retrieve voice messages through e-mail. “Changing Your E-mail Password” on page 98 to change your e-mail password. Click Save. UNIVERGE UM8000 U — 91 UIDE SING A HONE TO HECK MAIL...

  • Page 99: Checking E-Mail Messages Using A Phone

    Use these keys after a message TASK TASK Menu options Repeat message Save as new Reply to sender Check next message Delete message Archive message Hear time stamp Redirect message 92 — U UNIVERGE UM8000 U SING A HONE TO HECK MAIL UIDE...

  • Page 100: Hearing Who Else Received An E-Mail Message

    If your password uses letters, press . Refer to “Password Table” on page 94 to enter your password, then press While listening to the message, press to hear the other recipients. UNIVERGE UM8000 U — 93 UIDE SING A HONE TO HECK MAIL...

  • Page 101: Using A Phone To Enter Your E-Mail Password

    Password Examples: Password Phone Keys today 81 63 31 21 93 TODAY 84 66 34 24 96 2day 12 31 21 93 ToDay 84 63 34 21 93 94 — U UNIVERGE UM8000 U SING A HONE TO HECK MAIL UIDE...

  • Page 102: Turning Your E-Mail Message Count On Or Off

    Call the messaging system and log on. 7 7 8 4 Press Press to turn on e-mail message count or press to turn off e-mail message count. UNIVERGE UM8000 U — 95 UIDE SING A HONE TO HECK MAIL...

  • Page 103: Faxing An E-Mail Message

    When presented with the e-mail message you want fax, press Press to fax the message. Follow the system prompts. Press for Yes or for No after any questions. 96 — U UNIVERGE UM8000 U SING A HONE TO HECK MAIL UIDE...

  • Page 104: Faxing All Messages In A Single Fax

    Call the messaging system and log on. Press to fax your e-mail messages. Follow the system prompts. Press for Yes or for No after any questions. UNIVERGE UM8000 U — 97 UIDE SING A HONE TO HECK MAIL...

  • Page 105: Changing Your E-Mail Password

    Type your password in the Enter new password field. Retype the password in the Verify new password field exactly as you typed it the first time, including any capitalization, spaces, or special characters. Click Save. 98 — U UNIVERGE UM8000 U SING A HONE TO HECK MAIL...

  • Page 106: Client Side Message Transcription

    • Contract with a client side messaging transcription service. Any transcription service that can accept SMTP emails can be used. • Configure the email integration for individual subscriber mailboxes to include the transcription service provider. In this Chapter... Message Transcription................... 100 UNIVERGE UM8000 U — 99 UIDE LIENT ESSAGE RANSCRIPTION...

  • Page 107: Message Transcription

    Enter the transcription service email in the E-Mail address text box. Separate multiple addresses with a comma, space, or tab. Check the Forwared voice mail to the e-mail system check box. Click Save. 100 — C UNIVERGE UM8000 U LIENT ESSAGE RANSCRIPTION UIDE...

  • Page 108: Working With Faxes

    In this Chapter... Receiving Faxes ....................102 Receiving All Faxes with One Call................103 Changing Fax Delivery Options................104 Changing Fax Greetings ..................105 UNIVERGE UM8000 U — 101 UIDE ORKING WITH AXES...

  • Page 109: Receiving Faxes

    • Click Save to save the fax to a file on your computer or on the network. • Click Cancel to cancel this action and return to the Messages page. 102 — W UNIVERGE UM8000 U ORKING WITH AXES UIDE...

  • Page 110: Receiving All Faxes With One Call

    To receive all your faxes with one call Call the messaging system and log on. At the main menu, press to send all of your new faxes to your usual fax machine. UNIVERGE UM8000 U — 103 UIDE ORKING WITH...

  • Page 111: Changing Fax Delivery Options

    Press to change the delivery type for fax messages, then follow the system prompts, pressing Yes, or pressing for No. 104 — W UNIVERGE UM8000 U ORKING WITH AXES UIDE...

  • Page 112: Changing Fax Greetings

    Call the messaging system and log on. 7 4 9 Press to change your fax greeting. Follow the system prompts to change the greeting. Press for Yes or for No after any questions. UNIVERGE UM8000 U — 105 UIDE ORKING WITH AXES...
  • Page 113 106 — W UNIVERGE UM8000 U ORKING WITH AXES UIDE...

  • Page 114: Using Web Feeds

    Internet. In most cases this requires the firewall to be configured to enable outside access to the messaging system. In this Chapter... Subscribing to a RSS Web Feed................108 Subscribing to a Podcast Web Feed ................. 109 UNIVERGE UM8000 U — 107 UIDE SING EEDS...

  • Page 115: Subscribing To A Rss Web Feed

    The RSS web feed page appears. The appearance of the RSS web feed page varies depending on the browser you are using. Follow the on-screen instructions to subscribe to the web feed. Click Subscribe to this Feed. Click Subscribe or Subscribe Now. 108 — U UNIVERGE UM8000 U SING EEDS UIDE...

  • Page 116: Subscribing To A Podcast Web Feed

    To Subscribe to a Podcast Web Feed Sign in to the Mailbox Manager. Click the podcast icon. The podcast application automatically opens and a new subscription, with the message system name, is added to the subscription list. UNIVERGE UM8000 U — 109 UIDE SING EEDS...
  • Page 117 110 — U UNIVERGE UM8000 U SING EEDS UIDE...
  • Page 118 Devices with mobile browsers can connect to the messaging system to dial via the message server, download messages, set message options, change your active greeting, or transfer the voicemail to an extension. In this Chapter... Mobile Service Functions ..................113 UNIVERGE UM8000 U — 111 UIDE OBILE...
  • Page 119 112 — M UNIVERGE UM8000 U OBILE EVICES UIDE...
  • Page 120 Use the home screen to perform the Use the Inbox to download messages or following functions: look at message details. Dial the messaging server Access the message inbox Change greetings options Transfer a message Set other options UNIVERGE UM8000 U — 113 UIDE OBILE EVICES...
  • Page 121 This Transfer Options screen allows you to This Transfer Options screen allows you to set transfer options via the first link and define where calls are sent. call screening options via the second link. 114 — M UNIVERGE UM8000 U OBILE EVICES UIDE...
  • Page 122 Ask if you would like to take the call Change your security code Tell you who the call is for Set your preferred mobile number. Allow incoming calls to hold Select where the screened name will play. UNIVERGE UM8000 U — 115 UIDE OBILE EVICES...
  • Page 123 116 — M UNIVERGE UM8000 U OBILE EVICES UIDE...

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