Chapter 12 - Fault Finding; 12-L; Fault Clearing Procedures - Toshiba Strata DK 280 Installation Manual

Digital business telephone system
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Fault Finding
This chapter
describes
the procedures
to diagnose
faults
in the Strata
DK280
digital
key telephone
system.
Faults are classified
and then cleared
by
replacing
the malfunctioning
unit and by performing
operational
tests in the sequences
by prescribed
by
the fault clearing flowcharts in Section 12.7.
12.1
Fault Classification
A Fault Classification
Flowchart is provided to ensure
that fault clearing
is pursued
in a logical sequence
(Flowchart
12-l).
The flowcharts
assume that the fault was discovered
and reported by a digital or electronic telephone
user.
All faults, therefore, are classified according to the way
they
would
appear
at the digital
or electronic
telephone.
12.2
Fault Clearing Procedures
Before attempting
to clear any fault, ensure that it is in
the system
and not caused by associated
external
equipment,
such as wiring, MOH source, etc.
IMPORTANT!
Many system features are assigned,
enabled
or disabled
using
software
entries
as
described
in the Programming
Part of this
manual.
It is very important
to verify that the
system programming
is correct and functional
before troubleshooting
the hardware.
Initialize the system (Programs
91-9 and 03) before
testing
new systems
or when changing
the RCTU
PCB.
Faults in the DK280 are cleared by replacing PCBs,
telephones
(digital or electronic) or the power supply,
as instructed in the flowcharts.
Five symbols are used in the flowcharts,
which are
identified in Figure 12-l.
Marking
points of a
flowchart
sequence.
Important
notes affecting
the
----
fault clearing
procedure.
Question
to be answered
YES or NO.
0
Progression
TO or FROM
another
flowchart
location.
Letters
and numbers
denote
the exact entrance
or exit
0
I
points.
Statement
of a required
action.
/
Figure 12-I
Flowchart Symbols
The flowcharts
are sequentially
arranged
to permit
rapid fault localization
within the system.
All fault
clearing
must begin
with the Fault Classification
Flowchart,
which
is arranged
in the correct
fault
locating sequence.
Observe
the following
precautions
when handling
PCBs:
January 1996
12-l

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