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Fault
The time is not dis-
played when the ap-
pliance is switched
off.
Home Connect is not
working properly.
Intense steam gener-
ation when steaming.
The appliance re-
quests descaling
without the counter
appearing in ad-
vance.
The appliance
prompts you to rinse
it.
Buttons are flashing.
"Plopping" sounds
can be heard when
cooking with steam.
The appliance hums
during operation and
after it is switched off.
The interior lighting
does not work.
Maximum operating
time reached.
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
Cause and troubleshooting
Basic setting has been changed.
Change the basic setting for the time display.
▶
→ "Basic settings", Page 23
Different causes are possible.
Go to www.home-connect.com.
▶
The appliance is automatically calibrated.
No action required.
If the cooking times are too short, the appliance is not automatically calibrated.
If a lot of steam is generated repeatedly, the appliance is recalibrated.
Reset the appliance to the factory setting.
1.
→ "Basic settings", Page 23
Repeat the calibrations.
2.
→ "Before using for the first time", Page 12
The set water hardness range is too low.
Descale the appliance.
1.
→ "Descaling", Page 30
Check the water hardness and set this in the basic settings.
2.
→ "Basic settings", Page 23
During the descaling, the power supply is interrupted or the appliance is switched off.
Rinse the appliance.
▶
→ "Rinsing", Page 31
Condensation has formed behind the control panel.
No action required. As soon as the condensation has evaporated, the buttons no longer
flash.
Water vapour requires the cold/heat effect for frozen food.
No action required.
Functional test of the pump creates operating noise.
No action required.
Basic setting has been changed.
Change the basic setting for the lighting.
▶
→ "Basic settings", Page 23
The LED light is defective.
Call
▶
→ "Customer Service", Page 40.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
To continue operation, switch the appliance off and on again using
1.
the operation.
If you do not need to use the appliance, press
2.
Tip: To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→ "Time-setting options", Page 15
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
If the message appears again, call the after-sales service. Please specify the exact error
2.
message when calling.
→ "Customer Service", Page 40
Troubleshooting en
. Reset and start
to switch it off.
39
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