Chapter 4 Troubleshooting - Motorola DSR-6100 Operator's Manual

Before contacting the Hotline (described on page 69), review Table 4-1 for problems and suggested solutions.
Table 4-1: Troubleshooting Solutions
Problem
LCD blank and no LEDs
lit.
LEDs illuminate, but LCD
is blank or too dark to read.
No picture and no signal
LED indication.
Poor audio or low audio
level.
Will not acquire signal
lock.
Incorrect output audio
language.
DSR-6100
Possible Cause Solution
No power to unit. Plug in the unit.
LCD contrast out Adjust LCD contrast.
of adjustment.
No LNB signal Connect LNB coax.
port connection.
Audio levels Adjust audio levels.
incorrect.
Port not Check port selection,
configured. modulation, and frequency
setting.
Wrong language Confirm audio connection
setting or audio choice and related audio
port connection. language setting.
Troubleshooting
Reference
See Install/Core menu,
Contrast Field.
See "Connecting the DSR-
6100" on page 9.
See "Audio1 and Audio2
Gain Menus" on page 32.
See "Installation Menus" on
page 22.
See "AUD1LANG and
AUD2LANG Menus" on
page 44.
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