Troubleshooting - Kenwood KRF-V6400D Instruction Manual

Troubleshooting

Amplifier
Symptom
No sound from the speakers.
The standby indicator blinks and sound is not output.
Sound is not output from one of the speakers.
Sound is not output from the surround
speakers and/or the center speaker, or their sound is
very soft.
The audio cannot be played in the desired signal format
(Dolby Digital or DTS).
When playing a Dolby Digital or DTS source, the sound is
cut off soon after it starts.
No sound is produced during playback from a DVD player. The input mode is set to "MANUAL".
A video source cannot be recorded normally.
The audio of a digital broadcast cannot be switched.
The video is not output or is disturbed.
Display is turned off.
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KRF-V6400D/KRF-V5450D
Cause
The speaker cords are disconnected.
VOLUME is set to the minimum position.
MUTE is ON.
The SPEAKERS switches are set to OFF.
The input source selection is incorrect.
The input mode is not set properly.
Audio signal may not be output depending on the
connecting method and connected components.
Speaker cords are short-circuited.
The speaker cord is disconnected.
The speaker is not set up correctly.
Some speakers do not output audio depending on the
listen mode.
The surround speaker cords and/or the center speaker
cord is disconnected.
Digital connection is necessary to play the Dolby Digital,
or DTS input signal in the input signal format.
The player component is not set for digital output.
There are many possible causes for this problem,
depending on the player used.
The software is copy-guarded.
The audio of certain broadcasts cannot be switched with
this unit.
The video component is not connected properly.
Video signal may not be output depending on the
connecting method and connected components.
The input of the TV monitor is not set properly.
A non NTSC/PAL video signal is input.
PURE AUDIO MODE is set to "ON".
PURE AUDIO MODE is on.
Remedy
Connect it properly referring to <Connecting speakers>.
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Adjust the volume to a proper level.
Turn OFF the MUTE.
Set the SPEAKERS switch to ON.
Select the input source you want to play.
Select the optimum input mode by referring to
<Selecting the input mode>.
Refer to the instruction manuals that come with the
connected components.
Turn the power off, eliminate the short-circuiting, then
turn on the power again.
If the standby indicator still blinks after eliminating the
short-circuiting, there may be an internal defect. Switch it
off, unplug the power cord and call for service.
Connect it properly referring to <Connecting speakers>.
* – (
Set it up properly referring to <Speaker setup>.
After setting, confirm that the test tone is output.
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Connect it properly referring to <Connecting speakers>.
* – (
Confirm that the input signal is connected to the
digital input or HDMI input terminal by referring to
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<Connections>.
Confirm the audio output setup of the player component
by referring to its instruction manual.
Set the input mode to "MANUAL" before starting playback
of the Dolby Digital or DTS source.
Press the [INPUT MODE] key to select to "AUTO". •
Copy-guarded video software cannot be recorded.
Switch the audio on the digital tuner.
Connect it properly by referring to <Connections>.
! – ¡
If the video component is connected to this unit through
HDMI connection, the digital video signal input from the
HDMI input terminals is output only at the HDMI monitor
output terminal.
Refer to the instruction manuals that come with the
connected components.
Confirm the input setup of the TV monitor.
Set the video setup of the video player component to
NTSC/PAL. Refer to the instruction manual of the video
player component.
If PURE AUDIO MODE is set to "ON",
the video circuitry is switched off and only the input HDMI
video can be output. Set PURE AUDIO MODE to "OFF".
While the PURE AUDIO MODE is on, the display is turned
off. Turn off the PURE AUDIO MODE.
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