Troubleshooting - Sony KD-34XBR2 Operating Instructions Manual

Other Information
Troubleshooting
Problem Possible Remedies
No picture _ If your DTV does not turn on, and a red light keeps flashing, your DTV
(screen not lit), may need service. Call your local Sony Service Center.
no sound _ Make sure the power cord is plugged in.
Push the power button on the front of the DTV.
Check to see if the TV/VIDEO setting is correct: when watching TV, set to
TV. When watching connected equipment, set to VIDEO1,2, 3, 4, 5 or 6, as
appropriate.
[3 Try another channel (it could be station trouble).
Remote control _ Batteries could be weak. Replace the batteries.
does not operate _ Press IV (FUNCTION) w hen operating the DTV.
Make sure the DTV's power cord is connected securely to the wall outlet.
Locate the DTV at least 3-4 feet away from fluorescent lights.
Check the orientation of the batteries.
Dark, poor or no _ Adjust the Picture setting in the Video menu (see page 48).
picture (screen lit), _ Adjust the Brightness setting in the Video menu (see page 48).
good sound _ Check antenna/cable connections.
Good picture, _ Press MUTINGso that Muting disappears from the screen (see page 4).
no sound
Cannot receive upper _ Use Auto Program in the Channel Setup menu to add receivable channels
channels (UttF) when that are not presently in memory (see page 54).
using an antenna
No color _ Adjust the Color settings in the Video menu (see page 48).
Only snow and noise _ Check the antenna/cable coPa_ections.
appear on the screen _ Try another channel (it could be station trouble).
[3 Press ANTto change the input mode (see page 4).
Picture is displayed, but _ Try setting the Picture Mode to Game (see page 48).
snow or noise is obvious
Only a black screen appears [3 Indicates there is no signal for the digital channel you are tuned to.
Dotted lines _ Adjust the antePa_a.
or stripes _ Move the DTV away from noise sources such as cars, neon signs, or hair-
dryers.
DTV is fixed to one channel _ Use Auto Program in the Channel Setup menu to add receivable channels
that are not presently in memory (see page 54).
Check your Channel Fix settings (see pag e54).
Double images or ghosts [3 Use a highly directional outdoor antepa_a or a cable (if the problem is
caused by reflections from nearby mountains or tall buildings).
Cannot select menu item _ If the item you want to choose appears in gray, it is not available to be
selected.
Cannot receive any _ Use Auto Program in the Channel Setup menu to add receivable channels
channels when using that are not presently in memory (see page 54).
cable TV [3 Check your cable settings.
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