HP Color LaserJet 9500 Service Manual page 231

Table 30. Control panel and event log messages—8-bin mailbox (continued)
Control panel message Event log
Output paper path open
Upper bin full
ENWW
User LED
None Amber blinking
Recommended action:
1 Make sure that the attachment bracket and magnets are installed correctly.
2 Make sure that the 8-bin mailbox casters are leveled correctly.
3 Make sure that no cables are in between the output device and the printer or MFP.
4 Verify the functionality of the interlock switch and replace the switch if appears to be broken.
5 Verify cable connections of the interlock switch.
6 If the cables are connected, but the message persists, then replace the interlock switch.
7 If, after you replace the interlock switch, the message persists, then replace the controller PCA.
None Amber blinking
Recommended action:
1 Remove the media from the face-up bin.
2 If the message persists when the face-up bin is empty, make sure the FACEUP sensor flag
moves freely.
3 Make sure that the face-up bin is not damaged.
4 Make sure that the sensor is functioning correctly.
5 If the message persists, replace the flipper assembly.
Service LED Description
Not available The 8-bin mailbox is not attached
correctly to the printer or MFP.
Red solid The face-up bin is full.
Chapter 7 Troubleshooting 229