HP A3550A - High Availability Disk Arrays Model 20 Storage Enclosure User Manual page 269

High availability disk array
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Table 6-6 SP Troubleshooting
Condition and/or symptom
No LEDs illuminated on SP
SP READY LED illuminated but, no
response from SP
SP READY LED illuminated with
storage system failure; power-up self-
test fails with Grid Manager error
"Could not find valid Flare image"
"Dual board unbind error" while trying
to unbind disks
No recognition of disk array or second
SP by ISL> IOMAP/SYSMAP> IOMAP
or MAPPER
Solution
Firmly seat the SP in the disk array chassis.
Check the SP connector for damage. Check the FC-AL hub, host
Fibre Channel I/O adapter, and Fibre Channel cables for damage.
Check that the pins on the midplane connector are not damaged
or bent.
No SP microcode is being loaded from disk. Check that database
disks are installed in the proper slots: A0, A3, A4, B0, and C0.
This SP does not own the disk being unbound. The other SP
owns the disks. Access the other SP to unbind the disks.
Check the term power LED on host Fibre Channel adapter.
Check for duplicate Fibre Channel IDs on all devices connected
on the FC-AL.
Check all Fibre Channel connectors on all devices on the FC-AL.
Troubleshooting the Disk Array
6-21

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