Panasonic UB-T880W Operating Instructions Manual page 31

Symptom
The electronic pen loses
the functions.
(Buttons are
unresponsive.)
(The elite Panaboard
responds as if you were
touching it with your
fingers.)
(Lines written with the
electronic pen are broken
or colors change.)
The electronic pen status
LED is blinking.
Marks written with a
whiteboard marker
cannot be erased.
The sound level is low or
no sound is output from
the speaker.
The external device
connected to the USB
hub does not work
properly.
Possible cause and solution
•
You are using the electronic pen and your finger simultaneously.
→ While you operate the elite Panaboard with your finger, the
electronic pen produces the same result as when touching the
elite Panaboard with your finger. After operating with your
finger, wait 1 second or more before using the electronic pen.
•
Other applications or anti-virus software are active.
→ Shut down the other applications and anti-virus software.
•
The electronic pen is low on batteries.
→ Replace the electronic pen's battery.
•
The electronic pen is in low-power mode.
→ Turn the selector dial to change the mode.
•
Peripherals are connected to the USB hub.
→ Connect the peripherals directly to the computer.
•
Another electronic whiteboard is in use nearby.
→ Use the Electronic Pen Registration Tool to register the
electronic pen. See "Registering the Electronic Pen" in "Software
Help" for instructions on registering the electronic pen.
The electronic pen is low on batteries.
→ Replace the electronic pen's battery.
Because the elite Panaboard is designed exclusively for projector
images, you cannot erase the marks with a standard eraser.
→ Use commercially available whiteboard cleaner or neutral
household cleaner diluted with water.
•
The volume level of the elite Panaboard is low.
→ Adjust the volume using the volume dial.
•
The volume of your computer is low or set to mute.
→ Adjust the volume using the volume control in the notification
area, or uncheck the mute setting.
•
The volume of the application is low.
→ Adjust the volume of the application (e.g. Windows Media
Player).
•
The connection between the external audio input port and the
VCR or DVD player etc. is not correct.
→ Securely connect the external audio input port and the VCR
or DVD player etc.
•
The elite Panaboard and external devices are not connected.
→ Securely connect the elite Panaboard and external devices.
•
A driver or application for enabling the use of external devices
may not be installed on your computer.
→ Install the driver or application following the instructions in the
manual for the external device.
Appendix
See page
17
5
17
16
15
—
17
28
15
—
Operating Instructions 31
1