Troubleshooting - Panasonic UB-T880W Operating Instructions Manual

Appendix

Troubleshooting

When experiencing problems, please refer to the table below for possible solutions. If the problem persists,
contact your dealer.
Symptom
The LEDs do not light
when the power switch is
turned on.
Error LED (red) is
blinking.
The computer does not
recognize the elite
Panaboard.
The connection between
the computer and the
elite Panaboard is
unexpectedly lost.
The elite Panaboard
response is delayed.
The point of control is out
of alignment with your
finger or the electronic
pen.
Lines or comments
drawn with your finger
are not shown on the
computer screen.
30 Operating Instructions
Possible cause and solution
Check that the power cord is properly plugged in.
→ If the problem persists, unplug the cord momentarily, wait about
2 seconds, and plug it in again.
Turn off the power, and turn it on.
→ If the problem persists, contact your dealer.
•
The elite Panaboard and your computer are not connected.
→ Securely connect the elite Panaboard and your computer
using a USB cable.
•
The USB cable is connected to a USB hub.
→ Do not connect the elite Panaboard through a USB hub.
Check that the elite Panaboard is in an operable state, and that the
USB cable is properly connected.
Other applications or anti-virus software are active.
→ Shut down the other applications and anti-virus software.
The projected image is misaligned.
→ Perform the calibration again.
•
You are touching the screen board with a part of your hand other
than your finger.
→ Use only your finger tip to touch the screen board.
•
You are touching too lightly with your finger.
→ Touch the screen board more firmly.
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