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stalling it via the Home Connect app if you are in your
home network (Wi-Fi). The Home Connect app informs
you once installation is successful.
Notes
¡ The software update consists of two steps.
– The first step is the download.
– The second step is the installation on your appli-
ance.
¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡ Installation takes a few minutes. You cannot use
your appliance during installation.
¡ We recommend that you install security updates as
soon as possible.
17.6 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the Home Connect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Cleaning and servicing
18 Cleaning and servicing
To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
18.1 Cleaning products
In order to avoid damaging the various oven surfaces
on the appliance, do not use unsuitable cleaning
products.
WARNING ‒ Risk of electric shock!
An ingress of moisture can cause an electric shock.
Do not use steam- or high-pressure cleaners to
▶
clean the appliance.
ATTENTION!
Unsuitable cleaning agents damage the surfaces of the
appliance.
Do not use harsh or abrasive cleaning products.
▶
Do not use cleaning products with a high alcohol
▶
content.
Suitable cleaning agents
Only use cleaning agents that are suitable for the differ-
ent surfaces on your appliance.
Appliance front
Surface
Suitable cleaning agents Information
Stainless steel
¡ Hot soapy water
¡ Special stainless steel
cleaning products
suitable for hot sur-
faces
Tip: For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com.
17.7 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
Home Connect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the in-
stalled Wi-Fi communication module).
¡ Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡ The current software and hardware version of your
appliance.
¡ Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect
functions for use and is only required when you want to
use the Home Connect functions for the first time.
Note: Please note that the Home Connect functions
can only be utilised with the Home Connect app. In-
formation on data protection can be retrieved in the
Home Connect app.
Do not use hard scouring pads or cleaning
▶
sponges.
Do not use any special cleaners for cleaning the ap-
▶
pliance while it is hot.
Using oven cleaner in a hot cooking compartment
damages the enamel.
Never use oven cleaner in the cooking compartment
▶
when it is still warm.
Remove all food remnants from the cooking com-
▶
partment and the appliance door before you next
heat up the appliance.
If different cleaning agents are mixed together, there
may be a chemical reaction between these.
Do not mix cleaning agents.
▶
Completely remove any cleaning agent residue.
▶
Salt contained in new sponge cloths may damage sur-
faces.
Wash new sponge cloths thoroughly before use.
▶
Follow the instructions on cleaning the appliance.
→ "Cleaning the appliance", Page 24
To prevent corrosion, remove any patches of limescale, grease,
starch or albumin (e.g. egg white) from stainless steel surfaces im-
mediately.
Apply a thin layer of the stainless steel cleaning product.
Cleaning and servicing en
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