Kenmore PG-4030400LN User & Care Manual page 35

Troubleshooting – Electronic Ignition
Problem Possible Cause
SECTION I • The battery is not
No sparks appear installed properly.
• Dead battery.
at any electrodes
• The wire assembly
when control knob
are turned to HI: is not installed
no noise can be properly.
• Faulty spark
heard from the
spark module. module.
• The Electrodes are
SECTION II
No sparks appear not connected
at any electrodes properly.
when control knob
is turned to HI;
noise can be
heard from the
spark module.
• The electrodes are
SECTION III
Sparks are not connected
present but not at properly.
• Electrical arc
all electrodes
and/or not at full between the output
strength. wires and burner
tube.
• Weak battery.
• Electrodes are wet.
• The electrode(s)
are cracked or
broken; sparks
appear where
cracked.
• This typically
SECTION IV
Grill is not getting occurs when you
hot and is only turn on your control
reaching 250 – knobs before you
300 degrees turn on the gas
cylinder valve. If
so, this will activate
the gas regulator
safety device, the
grill will only reach
temperatures
between 250 and
300F even with all
burners on the high
setting.
Check Item
• Check that the battery
has the positive side
facing the outside.
• Has the battery been
used previously?
• Check to ensure the
threads are properly
engaged.
• If no sparks are
generated with the new
battery and the wires
are connected properly,
the module is faulty.
• Are the electrodes tightly
connected?
• Are the electrodes tightly
connected?
• If possible, observe grill
a in dark location.
Operate the ignition
system and look for
arcing between the
output wires and burner
tube.
• All sparks are present
but have a weak or slow
rate.
• Has moisture
accumulated on the
electrode and/or in
burner ports?
• Inspect the electrodes for
cracks.
• Are the regulator on and
tight?
• Make sure the regulator
is connected properly to
the gas cylinder, and
control knobs are all in
the off position.
35
Prevention/Solution
• Install the battery, making sure that the
positive end is facing outward, and the
negative end is facing inward.
• Replace the battery with a new AA-size
alkaline battery.
• Unscrew the ignition module assembly and
be sure that all the wires are installed
properly before reinstalling the ignition
module assembly.
• Replace the ignition module assembly by
contacting our customer service. Please refer
to the "Contact Us" page to reach out to us.
• Remove and reconnect all electrode wires
from the module sockets.
• Remove and reconnect all electrode wires
from the module sockets.
• If sparks are seen in places other than the
burner tube area, the wire insulation may
be damaged. Replace wires.
• Replace the battery with a new AA-size
alkaline battery.
• Use a paper towel to remove any moisture.
• Replace the cracked or broken electrodes
by contacting our customer service. Please
refer to the "Contact Us" page to reach out
to us.
• Open the grill lid.
• Turn off all knobs on the control panel.
• Turn off the gas cylinder knob.
• Disconnect the regulator from the gas
cylinder. Wait 30 seconds.
• Reconnect the regulator to the gas cylinder.
• Slowly open the gas cylinder knob all the
way. Do not put excessive force on the
valve when in the fully open position to
avoid damaging the valve.
• Turn on the appropriate control knob and
light the grill per the lighting instructions on
page 9.