Introduction; Audience; Requirements; About This Troubleshooting Guide - Motorola MotoRAZR maxx V6 Manual

Motorola GmbH, Mobile Devices, CSS Center
Title: Troubleshooting-Guide MotoRAZR maxx V6

Introduction

Audience

This document aids service personnel in testing and repairing V6 telephones. Service
personnel should be familiar with electronic assembly, testing, and troubleshooting methods,
and with the operation and use of associated test equipment.

Requirements

Follow the current Technical Requirements for servicing Motorola products as described in
the Requirement List for Motorola Authorized Service

About this Troubleshooting Guide

This document was created to assist analyzers troubleshooting problems on Motorola 3G
Phones. All information was collected during the repair in the Repair Entitlement Group
Flensburg.

Related Documents

V6 Level 1&2 Service Manual
V6 mechanical Overview
V6 Disassembly Video
V6 Assembly Video

Basic information on troubleshooting Motorola 3G phones

Make sure on any problem, that it is not a software related one by simply doing a 1FF reflash
with a Master Reset/Master Clear afterwards. In many cases a simple Master Reset can
already fix the problem.
Make sure all contacts are clean.
Use newest approved Software.
Do a visual inspection on customer abuse/liquid contamination.
Repair Support Information
Doc. No:
Version:
Date:
Page:
Centers.
© Copyright 2003-2007 Motorola Inc. All Rights reserved.
Motorola internal use
TSG_3G_V6
1.0
23.07.2007
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