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Troubleshooting
Symptom
Burn-in image appears.
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There is an unlit or red, blue, green, or
white dot on screen.
There is an interference pattern or trace
that remains when the LCD panel is
pressed.
OSD menu cannot be used.
[Aspect Marker], [Safety Zone Marker] or
[Area Marker] does not appear.
You forgot the password for [Protect
Settings].
The video display does not start up in the
condition that the power was turned off
last time.
The image quality for the User mode in
[Picture Mode] differs from the image
quality of presets.
Image quality is automatically changed.
The same image is displayed in two
screens.
Cause and Action
• This is a characteristic of the LCD panel and you should avoid displaying
stationary image for a long time.
• When burn-in image appears with the interlaced signal displayed, try
changing setting to:
[Channel Settings] [I/P Conversion] [Normal].
• LCD display is made of very high precision technology. It has effective
pixels of 99.99% or more, but there may be black dots or red, blue, or
green dots that may be always on. This is not a failure.
• The symptom may be resolved by displaying a white or black image on
the entire screen.
• Check that [Protect Settings] is not set.
• A channel with no signal, unsupported signal, or with [Input
Configuration] not set may be selected. Check the signal.
• Press the jog dial and the button while the video display is in standby.
The configuration will be reset to the state where no password is set.
• Check the [Power on Setting] on the OSD menu. Set [Last memory] to
start up the video display in the condition that the power is turned off last
time.
• Select the preset mode by [Copy Picture Mode] and copy the settings.
• Check the [Channel Settings] [Picture Mode] settings.
• Check the [Channel Settings] [Single Input Dual View] settings.
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