Customer Service - Bosch FLEXIDOME panoramic 5100i IR Installation Manual

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FLEXIDOME panoramic 5100i IR
7.3

Customer service

If a fault cannot be resolved, please contact your supplier or system integrator, or go directly
to Bosch Security Systems Customer Service.
The version numbers of the internal firmware can be viewed on a service page. Please note
this information before contacting Customer Service.
1.
2.
Bosch Security Systems B.V.
The device is not properly connected to the network. Check the cable connections in this
case.
The device is not correctly integrated into the network. Check the IP address, subnet
mask, and gateway address.
In the address bar of your browser, after the unit IP address, enter: /version
for example: 192.168.0.80/version
Write down the information or print out the page.
Installation manual
Troubleshooting | en
2022-10 | V02 | F.01U.385.630
27

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