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Issues and Solutions
Water sensor is displayed on the device list with a RED icon with a status of no
communication since ...
The water sensor was discovered and functions properly, but is reporting a status of
no communication since, last x minutes. Take the following steps to correct this condition:
1
Check to see if the sensor LED turns on by using the following procedure:
-Generate a wet or dry event.
-The LED should blink RED, blink GREEN, and then turn off.
-If the LED does not turn on, replace the batteries with a fresh pair. Be careful to
insert them with the proper polarity.
2
Restart the MHM program and wait 15 to 20 minutes to see if the sensor icon turns
green.
3
Reposition the sensor to within five feet of the USB Gateway with a direct line of sight
from sensor antenna to USB Gateway antenna. Make sure that neither is close to any
metal object like a PC tower or electrical appliance.
4
Replace the batteries with a fresh pair since they may be discharged.
5
Go to the Discovery screen, delete the sensor, and rediscover it.
Home Monitoring & Control System
57
MHM User Guide
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