Motorola HMUG1080 User Manual page 60

Issues and Solutions
Wireless camera can not be discovered; fails registration.
This condition occurs when the Discovery button is pressed on the Wireless Camera and
the registration in progress message is displayed above the Discovery device list, but the
camera is not discovered and the message Registration failed is displayed below the
Discovery device list. Take the following steps to correct this condition:
1 Retry Discovery at least 5 times.
2 Verify that there are no other MHM systems in the general area that are also in
Discovery mode.
3 Reposition the wireless camera to within five-feet of the USB Gateway with a direct line
of sight from camera antenna to USB gateway antenna. The antenna of each device
should be positioned vertically. Make sure that neither is close to any metal object like a
PC tower or electrical appliance.
4 If the wireless camera still fails registration, perform a reset using the wireless camera
reset. See last item on previous page.
Sensor cannot be discovered; registration is not attempted.
This condition occurs while in Discovery and the Discovery button is pressed on a sensor,
but the registration in progress message is not displayed above the Discovery device list.
-Verify that the sensor has power:
Door/Window Sensor: move the magnetic contact close to the top of the sensor
housing and the LED should turn RED, then GREEN, and then turn off. If the LED
doesn't turn on, replace the batteries.
Temperature Sensor: remove or insert the external probe and the LED should turn
RED, then GREEN, and then turn off. If the LED doesn't turn on, replace the batteries.
Water Sensor: insert the water probe into water and the LED should turn RED, then
GREEN, and then turn off. If the LED doesn't turn on, replace the batteries.
-Reposition the Sensor to within five-feet of the USB Gateway with a direct line of sight from
sensor antenna to USB Gateway antenna. Make sure that neither is close to any metal
object like a PC tower or electrical appliance.
-If the Sensor still fails to attempt registration, perform a reset using the following steps.
Remove the battery cover from the sensor.
Depress the Discovery button on the sensor.
Replace the battery cover with the Discovery button still depressed.
Release the Discovery button.
Re-attempt Discovery.
Home Monitoring & Control System
51 MHM User Guide