Port Suggested Actions, General; Port Example 1; Port Suggested Action 1 - HP 3PAR StoreServ 7000 Troubleshooting Manual

Port port:<nsp> "Transmit Power Low: Check FC Cable"
Port port:<nsp> "SFP has TX fault"
Port port:<portID> "Port listed as host path but is State:<state>, Mode:<mode> and Type:<type>"
Port port:<portID> "<count> initiators attached exceeds the supported limit of <max port count>"
Port -- "Connected <protocol> host initiators of <count> exceeds the supported limit of <max system count>"

port Suggested Actions, General

Some specific examples are displayed below, but in general, use the following CLI commands to
check for these conditions:
For port SFP errors, use commands such as showport, showport -sfp , and showport
-sfp -ddm.

port Example 1

Component ------Summary Description------ Qty
Port Degraded or failed SFPs
Component -Identifier- --Detailed Description--
Port port:0:1:1

port Suggested Action 1

An SFP in a Node-Port is reporting a degraded condition. This is most often caused by the SFP
receiver circuit detecting a low signal level (RX Power Low), and that is usually caused by a poor
or contaminated FC connection, such as a cable. An alert should identify the condition, such as
the following:
Port 0:1:1, SFP Degraded (Receiver Power Low: Check FC Cable)
Check SFP statistics using CLI commands such as showport -sfp, showport -sfp -ddm.
cli% showport -sfp 0:1:1
N:S:P -State-- -Manufacturer- MaxSpeed(Gbps) TXDisable TXFault RXLoss DDM
0:1:1 OK
--------------------------------------------------------------------------
1
In the following example an RX power level of 522 microwatts (uW) for Port 0:1:1 DDM is a good
reading; and 12 uW for Port 1:1:1 is a weak reading ( < 15 uW). Normal RX power level readings
are 300-700 uW.
cli% showport -sfp -ddm 0:1:1 1:1:1
--------------Port 0:1:1 DDM--------------
--Type-- Units Reading Low
Temp C
Voltage mV
TX Bias mA
TX Power uW
RX Power uW
--------------Port 1:1:1 DDM--------------
--Type-- Units Reading Low
Temp C
Voltage mV
TX Bias mA
60 Troubleshooting
SFP is Degraded
HP-F
-Warning- --Alarm--
High Low
29 -5 85 -10
3339 3000 3600 2900 3700
8 2 14 1
478 158 562 125
522 15 1000 10
-Warning- --Alarm--
High Low
33 -5 85 -10
3332 3000 3600 2900 3700
7 2 14 1
1
8.5 No No
High
90
17
631
1258
High
90
17
No Yes