Table Of Contents - HP 3PAR StoreServ 7000 Troubleshooting Manual

Contents
1 Identifying Storage System Components........................................................9
Understanding Component Numbering.......................................................................................9
Drive Enclosures...................................................................................................................9
Nodes, Slots, and Ports......................................................................................................10
Controller Nodes..........................................................................................................10
Node/Slot/Port Location Formats ...................................................................................11
Legend for Node:Slot:Port Location..................................................................................11
I/O Modules ....................................................................................................................13
Power Cooling Modules......................................................................................................14
Power Distribution Units......................................................................................................15
Service Processor...............................................................................................................15
2 Understanding LED Indicator Status.............................................................16
Enclosure LEDs.......................................................................................................................16
Bezel LEDs........................................................................................................................16
Disk Drive LEDs..................................................................................................................17
Storage System Component LEDs..............................................................................................17
PCM LEDs.........................................................................................................................17
Drive PCM LEDs.................................................................................................................19
I/O Module LEDs..............................................................................................................20
External Port Activity LEDs...................................................................................................21
Controller Node and Internal Component LEDs...........................................................................22
Ethernet LEDs....................................................................................................................22
FC Port LEDs......................................................................................................................23
SAS Port LEDs....................................................................................................................23
Interconnect Port LEDs.........................................................................................................24
Fibre Channel Adapter Port LEDs..........................................................................................24
Converged Network Adapter Port LEDs.................................................................................25
16 G Fibre Channel (FC) Adapter LEDs.................................................................................26
10 G Ethernet Adapter LEDs................................................................................................27
1 G Ethernet Adapter LEDs.................................................................................................27
Service Processor LEDs............................................................................................................28
3 Powering Off/On the Storage System..........................................................30
Powering Off the Storage System..............................................................................................30
Powering On the Storage System..............................................................................................30
4 Alerts......................................................................................................32
Getting Recommended Actions.................................................................................................32
5 Troubleshooting........................................................................................34
Using the checkhealth Command..............................................................................................34
The checkhealth Command.................................................................................................34
Using the checkhealth Command....................................................................................34
Troubleshooting Storage System Components.............................................................................35
alert.................................................................................................................................36
Format of Possible alert Exception Messages.....................................................................36
alert Example...............................................................................................................36
alert Suggested Action...................................................................................................36
ao...................................................................................................................................37
Format of Possible ao Exception Messages.......................................................................37
ao Example..................................................................................................................37
ao Suggestion Action.....................................................................................................37
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