How Do I Solve Radio Problems; When I Try To Tune To A Sirius Radio Station, Entré Reads "Station Not Available; How Do I Solve Problems With Media Manager; Media Manager Does Not See Entré - Kenwood Sovereign Entre User Manual

Troubleshooting

How do I solve Radio Problems?

When I try to tune to a Sirius Radio Station, Entré reads "Sta-
tion Not Available."
Entré does not automatically find Sirius Radio stations. You must manually
tune them in. See "Tuning Stations" on page 126 for instructions.

How Do I Solve Problems with Media Manager?

Media Manager does not see Entré
Check that :
• The computer where Media Manager is installed and Entré are on the
same network. If they are, the first three segments of the IP address will
be the same. If they are not, reinstall Media Manager on a computer that
is on the same network.
• All the network cables between Entré and your computer are plugged in.
• All the network devices between Entré and your computer show a steady
or flashing light next to the cable port. If they do not, see "How do I Solve
Home Network Problems?" on page 146 for potential solutions. You
should follow these steps even if Entré is not displaying one of the error
messages listed there.
• That you have the most recent version of Media Manager. If you do not,
download an updated version from www.kenwoodusa.com.
Media Manager sees the Entré, but cannot view Entré's con-
tents
Check your firewall (if you have one).

Hardware Firewalls

Hardware firewalls are physical devices that provide protection for your home
network from outside intrusion. Entré and the computer must be on the same
side of hardware firewalls (i.e., the firewall is directly connected to your cable
or DSL modem and all other devices are connected to it).

Software Firewalls

Software firewalls are programs installed on a particular computer that
protects that computer from outside intrusion. Software firewalls will see
Entré as an outside device, and prevent it from connecting to the computer.
Disable your firewall while using Media Manager.
152 Complete Guide to Your Entré Entertainment Hub, ver. 2.0