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HP REVERB G2 OMNICEPT EDITION Faq page 3

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FAQ
HP REVERB G2
OMNICEPT EDITION
2
1.0 OMNICEPT EDITION HEADSET
3
2.0 GENERAL QUESTIONS
7
3.0 STEAMVR
8
4.0 WINDOWS MIXED REALITY (WMR)
3.
Flashlight mode is a feature enabled through Windows Mixed Reality that allows a user to make use
of the tracking cameras on the headset to see a real-time video feed of the real world through a small
'window' that you can direct with the controller. While the image of the real world shown in flashlight
mode is in black and white, this can be useful for quickly seeing real world objects (and walls) without
needing to take off the headset.
Q 1.8: DO YOU NEED TO CALIBRATE THE EYE-TRACKING AND IPD FOR
EACH USER?
Yes, although not required for eye tracking to work, we recommend an eye-tracking and IPD
calibration be done for a new user when they put on the headset for most accurate results.
Q 1.9: CAN HP REVERB G2 OMNICEPT EDITION SUPPORT STREAMVR TRACKING?
No, SteamVR tracking is not officially supported by HP or Valve on the Reverb G2 or Reverb G2 Omnicept
Edition at this time.
Q 1.10: ARE THE SENSORS USER REPLACEABLE?
No, the Omnicept edition sensors are integrated into and calibrated with the headset at production.
Q 1.11: DO I NEED ANOTHER TOBBI EYE TRACKING LICENSE TO USE
HP REVERB G2 OMNICEPT EDITION EYE TRACKING?
No, the Omnicept SDK will handle all eye-tracking.
Q 1.12: IS THE FACE CAMERA CAPABLE OF 3D IMAGES?
Yes.
2 . 0 G E N E R A L Q U E S T I O N S
Q 2.1: IS THERE A SPECIFIC ORDER I SHOULD FOLLOW TO CONNECT MY
HEADSET CABLES TO A PC?
IT IS RECOMMENDED TO DO IT IN THIS ORDER:
Connect the 6-meter cable to the headset first before connecting to the PC or power supply.
Leave the 6-meter cable connected to the headset after initial insulation.
When the headset is not in use, disconnect the power adapter from the 6-meter cable
Q 2.2: HOW DO I KNOW THE CABLES ARE COMPLETELY PLUGGED IN?
Verify the cable connected to the headset is fully seated. There is a small dot on the top of the cable
that will line up next to the top edge of the headset when it has been fully inserted.
Q 2.3: HOW DO I OPTIMIZE THE HEADSET RESOLUTION IN STEAMVR
AND/OR ON WMR?
WINDOWS MIXED REALITY PORTAL (RUNNING ON WINDOWS 1809 AND EARLIER): There is currently
no way to change the resolution.
WINDOWS MIXED REALITY PORTAL (RUNNING ON WINDOWS 1903 AND LATER): Press the Windows
key and type "Headset Display Settings." Settings can be adjusted under RESOLUTION.
STEAMVR: Open the menu in the upper-left of Steam VR and select SETTINGS. In SETTINGS, click the
GENERAL menu. Set RENDER RESOLUTION to CUSTOM. Adjust the resolution using the slider.
With Microsoft release 1809 and earlier, all computer systems require an external display attached in
addition to the VR headset. If only the VR headset is attached (e.g. backpack configuration) or if the
system "thinks" that only a VR headset is attached without an external display, the operating system will
blank (black out) the VR headset. One solution is to upgrade to Windows 10 version 1903 (May 2019
release). You can also purchase a hardware EDID emulator to fool the system into thinking an external
display is attached (search Amazon for "EDID Emulator"), or connect an external display to the system.
Q 2.4: WHAT IS THE RECOMMENDED MINIMUM PLATFORM
CONFIGURATION?
GRAPHICS:
DX12 capable graphics. NVIDIA® GTX 1080, NVIDIA® Quadro® P5200, AMD Radeon™
Pro WX 8200, (update or later); equivalent or better
PROCESSOR:
Intel® Core™ i7, Intel® Xeon® E3-1240 v5; equivalent or better
POWER:
Included power adapter required
MEMORY:
16 GB RAM or more
VIDEO OUT:
DisplayPort™1.3
N OT F O R U S E I N I N D I A

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