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October 24, 2012
Revision 0
Super G3 2nd Line FAX Board-AL1
Service Manual
Product Outline
Technology
Parts Replacing and Cleaning
Error Code
Service Mode
Installation
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2
3
4
5
6

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Table of Contents
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Summary of Contents for Canon Super G3 FAX board-AL1

  • Page 1 October 24, 2012 Revision 0 Super G3 2nd Line FAX Board-AL1 Service Manual Product Outline Technology Parts Replacing and Cleaning Error Code Service Mode Installation...
  • Page 2 This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may changes in the contents of this manual over a long or short period, Canon will issue a new not be copied, reproduced or translated into another language, in whole or in part, without the edition of this manual.
  • Page 3 Explanation of Symbols The following rules apply throughout this Service Manual: The following symbols are used throughout this Service Manual. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of Symbols Explanation Symbols...
  • Page 4: Table Of Contents

    Contents Product Outline Overview ----------------------------------------------------------------------------5-16 Setting of Printer Functions (PRINTER) ------------------------------- 5-17 Specifications ------------------------------------------------------------------1-2 Setting of Bit Switch (SSSW) --------------------------------------------------5-17 Setting of Numeric Parameter (NUMERIC Param.) ----------------------5-18 Technology Initialization of Set Value (CLEAR) ------------------------------------- 5-19 Basic Construction ------------------------------------------------------------2-2 Overview ----------------------------------------------------------------------------5-19 Overview ----------------------------------------------------------------------------- 2-2 Test Mode (TEST) ---------------------------------------------------------- 5-20 Controls --------------------------------------------------------------------------2-3...
  • Page 6 Product Outline ■ Specifications Product Outline Product Outline...
  • Page 7: Product Outline Specifications

    256 gradations Recording unit maximum reception size: A3 (297 mm x 420 mm) scanning line density: 600 dpi x 600 dpi Memory image memory (Canon Fax Standard Chart No.1): HDD Model: 20000 prints memory type: Hard disk storage: JBIG Extension telephone connection...
  • Page 8: Technology

    Technology ■ Basic Construction ■ Controls Technology Technology...
  • Page 9: Overview

    As for image transmission speed, it is capable of communicating at 33.6 kbps (max.) thanks to a modem for V.34, which comply with ITU-T standard. FAX lines can be added to the existing FAX unit for one line (Super G3 FAX board-AL1). FAX unit...
  • Page 10: Controls

    Technology Technology > Controls > FAX communication control Controls FAX communication control In the FAX unit for 1 line, the main controller in the machine controls the G3 FAX PCB in the FAX unit. A FAX control program is loaded in the G3 FAX control PCB for this product; and therefore, the FAX unit executes FAX communication control.
  • Page 11: Parts Replacing And Cleaning

    Parts Replacing and Cleaning ■ Parts Replacing and Cleaning Parts Replacing and Cleaning Parts Replacing and Cleaning...
  • Page 12: Pcbs

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs Parts Replacing and Cleaning PCBs Perform removal in reverse order of the procedures described in the section of Installation. Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > PCBs...
  • Page 13: Error Code

    Error Code ■ Overview ■ User Error Code ■ Service Error Code Error Code...
  • Page 14 Error Code > Overview > Guide to Error Code Overview Bit1 -> 1: to cause the machine to send EPT. -> 0: to cause the machine not to send EPT. Guide to Error Code - Adjust the NL equalizer. When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0, Set '1' for serve data #2 MENU parameter No.
  • Page 15 Error Code > Service Error Code User Error Code Service Error Code Description Description #001 [T] an original has jammed. ##100 [T] at time of transmission, the procedural signal has been transmitted more than specified. #003 [T/R] tine-out for copying or sending/receiving a single page has occurred. #005 [T/R] time-out for initial identification (T0/T1) has occurred.
  • Page 16 Error Code > Service Error Code Description Description ##670 [T] at time of V.8 late start, the V.8 ability of DIS front the receiving party is expected to be ##773 [T] at time of ECM transmission, the procedural signal has been transmitted more than detected, and the CI signal is expected to be transmitted in response;...
  • Page 17: Outline

    Service Mode ■ Outline ■ Setting of Bit Switch (SSSW) ■ Setting of Menu Switch (MENU) ■ Setting of Numeric Parameter (NUMERIC Param.) ■ Setting of Destination (TYPE) ■ Setting of Printer Functions (PRINTER) ■ Initialization of Set Value (CLEAR) ■...
  • Page 18: Service Mode Composition

    Service Mode Service Mode > Outline > Using Service Mode Outline Using Service Mode Press the User Mode key " " on the control panel. Service Mode Composition Press the keys 2 and 8 on the keypad at the same time. Press the User Mode key "...
  • Page 19 Service Mode Service Mode > Outline > Using Service Mode For instance, in the case of #1 SSSW, the following holds true; key functions and operations are the same for all screens: Menu Num Ncu Type Sssw ISDN Print Clear Test Report <READY>...
  • Page 20: Menu Items

    Service Mode Service Mode > Outline > Menu Items Menu Items not used #7 PRINT BIT SW SW01 to SW04 reduction/cassette selection SW05 reduction setting SW06 #1 SSSW SW01 error management not used SW07 to SW20 SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error...
  • Page 21: Setting Of Bit Switch (Sssw)

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW01 Setting of Bit Switch (SSSW) ■ SSSW-SW01 ● Functional Construction Bit Switch Composition Function 0 service error code output not output The registration/setup items of the switch are set according to the positions of its 8 bits; the 1 error dump list output not output...
  • Page 22 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW03 ■ SSSW-SW03 Using the Dial Recognition Function (user level): Select 'international transmission (1)' when making an entry in the Address Book. If errors ● Functional Construction still occur, select 'international transmission (2)' and then 'international transmission (3)' in sequence until errors stop.
  • Page 23 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW03 ● Functional Construction Detailed Discussions of Bit 4 Use it to select the time length during which low-speed signals are ignored after transmission Function of the CFR signal.
  • Page 24 Caution: If 'prohibit' is selected, the Super Fine reception function or Memory Box function cannot be used for communications from non-Canon machines. Detailed Discussions of Bit 4 Use it to enable/disable declaration of the use of cut sheets (DIS signal).
  • Page 25 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW12 ■ SSSW-SW12 Time-Out Length for Transmission/Reception Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 ● Functional Construction 8 min 16 min Function 32 min 0 Time-out period for one page upon transmission 64 min 1 Time-out period for one page upon transmission...
  • Page 26 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW24 5-10 ■ SSSW-SW14 ■ SSSW-SW24 ● Functional Construction ● Functional Construction Function Function 0 not used 0 PIN CODE function 1 not used 1 Forced PIN CODE function 2 direction of scanning for inch/mm both main and sub sub scanning...
  • Page 27 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW26 5-11 ■ SSSW-SW25 ■ SSSW-SW26 ● Functional Construction ● Functional Construction Function Function 0 transmission telephone number indicated report other party's caller's 0 not used 1 not used 1 not used 2 not used...
  • Page 28 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW28 5-12 ■ SSSW-SW28 Detailed Discussions of Bit 3 Select whether to inform the existence of the V.8 procedure with the DIS signal that is ●...
  • Page 29 Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW30 5-13 ■ SSSW-SW30 Caution: ● Functional Construction Be sure to switch the following switches when switching the switch. Function • In case setting the switch as 1 (new detection method): 0 not used /* DIAL TONE01 */ B11000001 1 not used...
  • Page 30: Setting Of Menu Switch (Menu)

    Service Mode Service Mode > Setting of Menu Switch (MENU) > Menu Switch Composition 5-14 Setting of Menu Switch (MENU) <006: Telephone Line Monitor> Use it to the telephone line monitor function: 0(DIAL): generate the monitor sound of the telephone line using the speaker from the start of Menu Switch Composition transmission to DIS.
  • Page 31: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-15 Setting of Numeric Parameter (NUMERIC Param.) <002: RTN transmission condition (1)><003: RTN transmission condition (2)><004: RTN transmission condition (3)> Use it to set RTN signal transmission conditions. Raise these parameters for more lenient Numerical Parameter Composition conditions if errors occur frequently at time of reception because of transmission of the RTN signal.
  • Page 32: Setting Of Destination (Type)

    Service Mode Service Mode > Setting of Destination (TYPE) > Overview 5-16 Setting of Destination (TYPE) <010: line connection identification length> Use it to set the time for identifying the line connection. Raise this parameter if errors occur frequently at time of communication because of the Overview condition of the line.
  • Page 33: Setting Of Printer Functions (Printer)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Bit Switch (SSSW) > SSSW-SW06 5-17 Setting of Printer Functions (PRINTER) ■ SSSW-SW06 ● Functional Construction Setting of Bit Switch (SSSW) Function 0 not used ■ SSSW-SW05 1 not used 2 not used ●...
  • Page 34: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-18 Setting of Numeric Parameter (NUMERIC Param.) Sssw Menu Num Ncu Type ISDN Print Clear Test Report <NUM> <1/4> <READY>...
  • Page 35: Initialization Of Set Value (Clear)

    Service Mode Service Mode > Initialization of Set Value (CLEAR) > Overview 5-19 Initialization of Set Value (CLEAR) Overview You can select and initialize data by making the following selections; as a result, settings and various parameter values will be reset to the factory settings. Item Data to be initialized telephone number registration data (*1)
  • Page 36: Test Mode (Test)

    Service Mode Service Mode > Test Mode (TEST) > Outline > Test Mode Construction 5-20 Test Mode (TEST) The following table shows text mode items that are valid and invalid when a fax board is installed: yes: may be used Outline -: not used Level 1...
  • Page 37: Modem Test

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > Frequency Test (FREQ) 5-21 MODEM Test ■ Frequency Test (FREQ) Of the items indicated below, press one; in response, the DC circuit will be closed and the ■ Relay Test (RELAY-1) selected frequency will be transmitted using the tone transmission function of the modem.
  • Page 38 Service Mode Service Mode > Test Mode (TEST) > MODEM Test > G3 Signal Transmission Test (G3 Tx) 5-22 ■ G3 Signal Transmission Test (G3 Tx) Caution: Of the items indicated below, press one. In response, the DC circuit will be closed and the '300-ALL0' through '300-4:1' are not currently supported.
  • Page 39 Service Mode Service Mode > Test Mode (TEST) > MODEM Test > V.34 G3 Signal Transmission Test (V34G3Tx) 5-23 ■ DTMF Transmission Test ■ V.34 G3 Signal Transmission Test (V34G3Tx) Of the items indicated below, press one; in response, the DC circuit will be closed and Select the transmission speed you want to test, and then select a modulation speed (baud the selected DTMF signal will be transmitted using the DTMF transmission function of the rate);...
  • Page 40: Function Test

    Service Mode Service Mode > Test Mode (TEST) > Function Test > 4800-bps Signal Transmission Test 5-24 Function Test ■ 4800-bps Signal Transmission Test The DC circuit will be closed, and a 4800-bps signal will be transmitted using the 4800-bps signal transmission function of the modem.
  • Page 41: Service Report (Report)

    Service Mode Service Mode > Service Report (REPORT) > System Dump List 5-25 Service Report (REPORT) System Dump List System Data List MEMO: A system dump list is generated when you execute the following in service mode: FAX > Report > DUMP. Use it to check the settings associated with the service soft switch and service parameters.
  • Page 42: Error Transmission Report

    Service Mode Service Mode > Service Report (REPORT) > Error Transmission Report 5-26 Error Transmission Report It provides error information on the 3 most recent communications. 2003 09/02 TUE 12:00 An error transmission report is an error transmission report together to which a service error #1 LATEST #000 START TIME...
  • Page 43: Installation

    Installation ■ How to Check this Installation Procedure ■ Check Item when Turning OFF the Main Power ■ Installation Outline Drawing ■ Checking the Contents ■ Installation Procedure ■ Checking The Operation Installation Installation...
  • Page 44: When Using The Parts Included In The Package

    Installation Installation > Points to Note at Installation How to Check this Installation Procedure Product Name Safety regulations require the product's name to be registered. In some regions where this When Using the Parts Included in the Package product is sold, the following name may be registered instead. •...
  • Page 45: Checking The Contents

    Installation Installation > Checking the Contents Checking the Contents [13] PTT Plug [14] PTT Plug [15] PTT Plug (Only for France) X 1 (Only for Germany) X 1 (Only for U.K.) X 1 [1] G3 FAX Control PCB [2] Modular Unit X 1 [3] USB Cable X 1 [16] Modular Label X 1 [4] Signal Cable X 1...
  • Page 46: Installation Procedure

    Installation Installation > Installation Procedure Installation Procedure 3) Remove the Face Cover. (The removed Face Cover and screw will not be used.) • 1 Screw 1) Remove the Left Rear Cover. • 1 Craw • 1 Protrusion Claw F-6-8 Protrusion F-6-6 2) Remove the Rear Upper Cover.
  • Page 47 Installation Installation > Installation Procedure 4) Install the G3 FAX Control PCB. 5) Remove the 2 screws. (The removed screws will be used in step 7).) • 4 Screws (TP; M3x6) 6) Install the 2 PCB Spacers. CAUTION: NOTE: When securing the spacers with removed screws, it is recommended to remove and Use correct screw holes.
  • Page 48 Installation Installation > Installation Procedure 8) Install the Wire Saddle. Disconnect the cable of FAX (1-Line). • 2 Wire Saddles (Close them after freeing the cable) F-6-13 F-6-15 9) Connect the Modular Cable. • 2 Connectors Connect the cable the connector of FAX (1-Line). •...
  • Page 49 Installation Installation > Installation Procedure Connect the Signal Cable. Secure the Signal Cable, the cable of FAX (1-Line) and the USB Cable. • 2 Connectors • 4 Wire Saddles • Edge Saddle NOTE: Fold the USB Cable as shown in the figure. Wire Saddle Edge Saddle Wire Saddle...
  • Page 50: After The Installation

    Installation Installation > After the Installation After the Installation Install the Rear Upper Cover. (7 Screws) NOTE: 1) Affix the appropriate Modular Label over the existing label. Be sure to install the 3 Binding screws show in the figure below. F-6-21 F-6-20 2) Connect the PTT Plug matched the field or area to the PTT Cable (6 contact type).
  • Page 51 Installation Installation > After the Installation 3) Connect the end of the PTT Cable or Telephone Cord to the modular jack on the host 5) Return the Left Rear Cover. machine, and connect the other end to the modular jack on the wall. 6) Connect the power plug to the outlet.
  • Page 52: Checking The Operation

    Installation Installation > Checking The Operation > FAX Communication Test 6-10 Checking The Operation FAX Communication Test Type Settings Perform communication test to check if FAX function works correctly. 1) Switch the control panel display to Fax display. 2) Select the sending line. Select the country/region of the FAX Board in Service Mode (Level 1): FAX >...

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