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October 19, 2010
Revision 0
Super G3 FAX Board-AH1
Service Manual
Product Outline
Technology
Parts Replacing and Cleaning
Error Code
Service Mode
Installation
1
2
3
4
5
6

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Table of Contents
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Summary of Contents for Canon Super G3 FAX Board-AH1

  • Page 1 October 19, 2010 Revision 0 Super G3 FAX Board-AH1 Service Manual Product Outline Technology Parts Replacing and Cleaning Error Code Service Mode Installation...
  • Page 2 This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may changes in the contents of this manual over a long or short period, Canon will issue a new not be copied, reproduced or translated into another language, in whole or in part, without the edition of this manual.
  • Page 3 Explanation of Symbols The following rules apply throughout this Service Manual: The following symbols are used throughout this Service Manual. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of Symbols Explanation Symbols...
  • Page 4: Table Of Contents

    Contents Outline ---------------------------------------------------------------------------5-2 Service Mode Composition ------------------------------------------------------ 5-2 Using Service Mode --------------------------------------------------------------- 5-2 Menu Items -------------------------------------------------------------------------- 5-4 Setting of Bit Switch (SSSW) ----------------------------------------------5-5 Product Outline Bit Switch Composition ----------------------------------------------------------- 5-5 Specifications ------------------------------------------------------------------1-2 SSSW-SW01 -------------------------------------------------------------------------------- 5-5 SSSW-SW03 -------------------------------------------------------------------------------- 5-6 Technology SSSW-SW04 -------------------------------------------------------------------------------- 5-7 SSSW-SW05 -------------------------------------------------------------------------------- 5-8 Basic Construction ------------------------------------------------------------2-2 SSSW-SW12 -------------------------------------------------------------------------------- 5-9...
  • Page 5 G3 Signal Transmission Test (G3 Tx) ------------------------------------------------5-22 DTMF Transmission Test ----------------------------------------------------------------5-23 V.34 G3 Signal Transmission Test (V34G3Tx) -------------------------------------5-23 Function Test -----------------------------------------------------------------------5-24 4800-bps Signal Transmission Test ---------------------------------------------------5-24 Service Report (REPORT) ------------------------------------------------ 5-25 System Data List ------------------------------------------------------------------5-25 System Dump List ----------------------------------------------------------------5-25 Error Transmission Report ------------------------------------------------------5-27 Installation How to Check this Installation Procedure -------------------------------6-2 When Using the Parts Included in the Package---------------------------- 6-2...
  • Page 6: Product Outline

    Product Outline ■ Specifications Product Outline Product Outline...
  • Page 7 Recording unit maximum reception size: A3 (297 mm x 420 mm) scanning line density: 600 dpi x 600 dpi Memory image memory (Canon Fax Standard Chart No.1): Flash Model: 1000 prints HDD Model: 6000 prints memory type: Flash Model: flash memory (image area of 270 MB)
  • Page 8: Basic Construction

    Technology ■ Basic Construction ■ Controls Technology Technology...
  • Page 9: Fax Communication Control

    Technology Technology > Controls > FAX communication control Basic Construction Controls Overview FAX communication control This product is a FAX unit for adding FAX lines to the machine. The main controller in the machine executes FAX communication control. This machine is equipped with a telephone-based communication function and an image The FAX control program is loaded on the main controller and controls the G3 FAX PCB in processing function to enable a digital copier to serve as a highly functional multi-function fax the FAX unit.
  • Page 10: Parts Replacing And Cleaning

    Parts Replacing and Cleaning ■ Parts List ■ Parts Replacing and Cleaning Parts Replacing and Cleaning Parts Replacing and Cleaning...
  • Page 11: External Covers

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts List > PCBs Parts List PCBs Modular PCB External Covers Off-hook Detection PCB FAX Unit Cover G3 FAX PCB Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts List > PCBs...
  • Page 12: Parts Replacing And Cleaning

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > Removing from the connection equipment > G3 Fax Unit Parts Replacing and Cleaning 2) Remove the 2 screws securing the Rear Upper Cover 1 and the Rear Upper Cover 2, open the Waste Toner Cover, and remove the Rear Upper Cover 1 and the Rear Upper Cover 2.
  • Page 13 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > Removing from the connection equipment > G3 Fax Unit 4) Remove the Connector Cover. 6) Free and disconnect the 2 harnesses of the Fax Unit. • 1 Screw •...
  • Page 14 Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > Removing from the connection equipment > G3 Fax Unit 8) Remove the Arrestor Cable from the Fax Unit. Points to Note at Installation: Be sure to keep the harness on the host machine side from coming in contact with the Fax Unit in order to prevent the harness from being trapped.
  • Page 15: Removing The Speaker

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > External Cover > Removing the Fax Unit Cover External Cover ■ Removing the Speaker 1) Open the Right Lower Cover and remove the Right Upper Cover. ■...
  • Page 16: Power Unit System

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > Power Unit System > Removing the Modular PCB (1-line) Power Unit System NOTE: When installing the cover, be sure that the protrusion is inside the Frame Plate. ■...
  • Page 17: Removing The Pseudo Ci Pcb

    Parts Replacing and Cleaning Parts Replacing and Cleaning > Parts Replacing and Cleaning > Power Unit System > Removing the G3 Fax PCB (1-line) ■ Removing the Pseudo CI PCB <Procedure> 1) Remove the Pseudo CI PCB Unit. <Preparation> • 4 Connectors 1.
  • Page 18: Error Code

    Error Code ■ Overview ■ User Error Code ■ Service Error Code Error Code Error Code...
  • Page 19 Error Code Error Code > Overview > Guide to Error Code Overview Bit1 -> 1: to cause the machine to send EPT. -> 0: to cause the machine not to send EPT. Guide to Error Code - Adjust the NL equalizer. When the Board has been installed and '1' is set for service data #1 SSSW SW01 bit 0, Set '1' for serve data #2 MENU parameter No.
  • Page 20 Error Code Error Code > Service Error Code User Error Code Service Error Code Description Description #001 [T] an original has jammed. ##100 [T] at time of transmission, the procedural signal has been transmitted more than specified. #003 [T/R] tine-out for copying or sending/receiving a single page has occurred. #005 [T/R] time-out for initial identification (T0/T1) has occurred.
  • Page 21 Error Code Error Code > Service Error Code Description Description ##670 [T] at time of V.8 late start, the V.8 ability of DIS front the receiving party is expected to be ##773 [T] at time of ECM transmission, the procedural signal has been transmitted more than detected, and the CI signal is expected to be transmitted in response;...
  • Page 22: Outline

    Service Mode ■ Outline ■ Setting of Bit Switch (SSSW) ■ Setting of Menu Switch (MENU) ■ Setting of Numeric Parameter (NUMERIC Param.) ■ Setting of Destination (TYPE) ■ Setting of Printer Functions (PRINTER) ■ Initialization of Set Value (CLEAR) ■...
  • Page 23: Service Mode Composition

    Service Mode Service Mode > Outline > Using Service Mode Outline Using Service Mode Press the User Mode key " " on the control panel. Service Mode Composition Press the keys 2 and 8 on the keypad at the same time. The Board's service mode consists of the following 10 items (#1 through #10): Press the User Mode key "...
  • Page 24 Service Mode Service Mode > Outline > Using Service Mode For instance, in the case of #1 SSSW, the following holds true; key functions and operations are the same for all screens: Menu Num Ncu Type Sssw ISDN Print Clear Test Report <READY>...
  • Page 25: Menu Items

    Service Mode Service Mode > Outline > Menu Items Menu Items not used #7 PRINT BIT SW SW01 to SW04 reduction/cassette selection SW05 reduction setting SW06 #1 SSSW SW01 error management not used SW07 to SW20 SW02 Not used SW03 set remedy against echo SW04 set remedy against communication error...
  • Page 26: Setting Of Bit Switch (Sssw)

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW01 Setting of Bit Switch (SSSW) ■ SSSW-SW01 ● Functional Construction Bit Switch Composition Function 0 service error code output not output The registration/setup items of the switch are set according to the positions of its 8 bits; the 1 error dump list output not output...
  • Page 27: Sssw-Sw03

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW03 ■ SSSW-SW03 Using the Dial Recognition Function (user level): Select 'international transmission (1)' when making an entry in the Address Book. If errors ● Functional Construction still occur, select 'international transmission (2)' and then 'international transmission (3)' in sequence until errors stop.
  • Page 28: Sssw-Sw04

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW04 ■ SSSW-SW04 Detailed Discussions of Bit 4 Use it to select the time length during which low-speed signals are ignored after transmission ● Functional Construction of the CFR signal.
  • Page 29: Sssw-Sw05

    Caution: If 'prohibit' is selected, the Super Fine reception function or Memory Box function cannot be used for communications from non-Canon machines. Detailed Discussions of Bit 4 Use it to enable/disable declaration of the use of cut sheets (DIS signal).
  • Page 30: Sssw-Sw12

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW12 ■ SSSW-SW12 Time-Out Length for Transmission/Reception Bit7 Bit6 Bit5 Bit4 Bit3 Bit2 Bit1 Bit0 ● Functional Construction 8 min 16 min Function 32 min 0 Time-out period for one page upon transmission 64 min 1 Time-out period for one page upon transmission...
  • Page 31: Sssw-Sw14

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW24 5-10 ■ SSSW-SW14 ■ SSSW-SW24 ● Functional Construction ● Functional Construction Function Function 0 not used 0 PIN CODE function 1 not used 1 Forced PIN CODE function 2 direction of scanning for inch/mm both main and sub sub scanning...
  • Page 32: Sssw-Sw25

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW26 5-11 ■ SSSW-SW25 ■ SSSW-SW26 ● Functional Construction ● Functional Construction Function Function 0 transmission telephone number indicated report other party's caller's 0 not used 1 not used 1 not used 2 not used...
  • Page 33: Sssw-Sw28

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW28 5-12 ■ SSSW-SW28 Detailed Discussions of Bit 3 Select whether to inform the existence of the V.8 procedure with the DIS signal that is ●...
  • Page 34: Sssw-Sw30

    Service Mode Service Mode > Setting of Bit Switch (SSSW) > Bit Switch Composition > SSSW-SW30 5-13 ■ SSSW-SW30 Caution: ● Functional Construction Be sure to switch the following switches when switching the switch. Function • In case setting the switch as 1 (new detection method): 0 not used /* DIAL TONE01 */ B11000001 1 not used...
  • Page 35: Setting Of Menu Switch (Menu)

    Service Mode Service Mode > Setting of Menu Switch (MENU) > Menu Switch Composition 5-14 Setting of Menu Switch (MENU) <006: Telephone Line Monitor> Use it to the telephone line monitor function: 0(DIAL): generate the monitor sound of the telephone line using the speaker from the start of Menu Switch Composition transmission to DIS.
  • Page 36: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-15 Setting of Numeric Parameter (NUMERIC Param.) <002: RTN transmission condition (1)><003: RTN transmission condition (2)><004: RTN transmission condition (3)> Use it to set RTN signal transmission conditions. Raise these parameters for more lenient Numerical Parameter Composition conditions if errors occur frequently at time of reception because of transmission of the RTN signal.
  • Page 37: Setting Of Destination (Type)

    Service Mode Service Mode > Setting of Destination (TYPE) > Overview 5-16 Setting of Destination (TYPE) <010: line connection identification length> Use it to set the time for identifying the line connection. Raise this parameter if errors occur frequently at time of communication because of the Overview condition of the line.
  • Page 38: Setting Of Printer Functions (Printer)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Bit Switch (SSSW) > SSSW-SW06 5-17 Setting of Printer Functions (PRINTER) ■ SSSW-SW06 ● Functional Construction Setting of Bit Switch (SSSW) Function 0 not used ■ SSSW-SW05 1 not used 2 not used ●...
  • Page 39: Setting Of Numeric Parameter (Numeric Param.)

    Service Mode Service Mode > Setting of Printer Functions (PRINTER) > Setting of Numeric Parameter (NUMERIC Param.) > Numerical Parameter Composition 5-18 Setting of Numeric Parameter (NUMERIC Param.) Sssw Menu Num Ncu Type ISDN Print Clear Test Report <NUM> <1/4> <READY>...
  • Page 40: Initialization Of Set Value (Clear)

    Service Mode Service Mode > Initialization of Set Value (CLEAR) > Overview 5-19 Initialization of Set Value (CLEAR) Overview You can select and initialize data by making the following selections; as a result, settings and various parameter values will be reset to the factory settings. Item Data to be initialized telephone number registration data (*1)
  • Page 41: Test Mode (Test)

    Service Mode Service Mode > Test Mode (TEST) > Outline > Test Mode Construction 5-20 Test Mode (TEST) The following table shows text mode items that are valid and invalid when a fax board is installed: yes: may be used Outline -: not used Level 1...
  • Page 42: Modem Test

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > Frequency Test (FREQ) 5-21 MODEM Test ■ Frequency Test (FREQ) Of the items indicated below, press one; in response, the DC circuit will be closed and the ■ Relay Test (RELAY-1) selected frequency will be transmitted using the tone transmission function of the modem.
  • Page 43: G3 Signal Transmission Test (G3

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > G3 Signal Transmission Test (G3 Tx) 5-22 ■ G3 Signal Transmission Test (G3 Tx) Caution: Of the items indicated below, press one. In response, the DC circuit will be closed and the '300-ALL0' through '300-4:1' are not currently supported.
  • Page 44: Dtmf Transmission Test

    Service Mode Service Mode > Test Mode (TEST) > MODEM Test > V.34 G3 Signal Transmission Test (V34G3Tx) 5-23 ■ DTMF Transmission Test ■ V.34 G3 Signal Transmission Test (V34G3Tx) Of the items indicated below, press one; in response, the DC circuit will be closed and Select the transmission speed you want to test, and then select a modulation speed (baud the selected DTMF signal will be transmitted using the DTMF transmission function of the rate);...
  • Page 45: Function Test

    Service Mode Service Mode > Test Mode (TEST) > Function Test > 4800-bps Signal Transmission Test 5-24 Function Test ■ 4800-bps Signal Transmission Test The DC circuit will be closed, and a 4800-bps signal will be transmitted using the 4800-bps signal transmission function of the modem.
  • Page 46: Service Report (Report)

    Service Mode Service Mode > Service Report (REPORT) > System Dump List 5-25 Service Report (REPORT) System Dump List System Data List MEMO: A system dump list is generated when you execute the following in service mode: FAX > Report > DUMP. Use it to check the settings associated with the service soft switch and service parameters.
  • Page 47 Service Mode Service Mode > Service Report (REPORT) > Error Transmission Report 5-26 It provides error information on the 3 most recent communications. #280 ↑ ↑ ↑ 2003 09/02 TUE 12:00 number of errors ##280 number of errors ##281 number of errors ##282 #1 LATEST #000 START TIME...
  • Page 48: Error Transmission Report

    Service Mode Service Mode > Service Report (REPORT) > Error Transmission Report 5-27 Error Transmission Report An error transmission report is an error transmission report together to which a service error code and error dump list is attached. 2003 09/02 TUE 12:00 ******************************* *** FAX ERROR TX REPORT *** *******************************...
  • Page 49: How To Check This Installation Procedure

    Installation ■ How to Check this Installation Procedure ■ Checking the Contents ■ Check Items when Turning OFF the Main Power ■ Installation Outline Drawing ■ Installation Procedure ■ Operation Setting Installation Installation...
  • Page 50: When Using The Parts Included In The Package

    Installation Installation > Installation Outline Drawing How to Check this Installation Procedure Check Items when Turning OFF the Main Power Check that the main power switch is OFF. When Using the Parts Included in the Package 1) Turn OFF the main power switch of the host machine. 2) Be sure that Control Panel Display and Main Power Lamp are both turned OFF, and then A symbol is described on the illustration in the case of using the parts included in the package disconnect the power plug.
  • Page 51: Checking The Contents

    Installation Installation > Checking the Contents Checking the Contents [1] FAX UNIT X 1 [2] FAX Mounting Plate× 1 [3] Speaker UNIT X 1 [5] Modular Label X 1 [4] Telephone Cord X 1 (2 Contact type) [6] Screw (D Tightening ; M3x8) X 2 [7] FCC IC Label X 1 [8] Screw (TP ;...
  • Page 52: Installation Procedure

    Installation Installation > Installation Procedure Installation Procedure 2) Remove the screws securing the Rear Upper Cover 1 and the HDD Cover, open the Waste Toner Cover, and remove the Rear Upper Cover 1 and the HDD Cover. NOTE: • 2 Screws In this Installation Procedure, the HDD model is taken as an example.
  • Page 53 Installation Installation > Installation Procedure 4) Remove the Connector Cover. 6) Remove the Fax Connector Cover using a flat-blade screwdriver. • 1 Screw • 1 Claw NOTE: Be sure to push the claw, not the hole below, with the screwdriver. F-6-8 5) Remove the Rear Cover.
  • Page 54 Installation Installation > Installation Procedure 8) Secure the harness of the Fax Unit in place using the Wire Saddle. 9) Install the Fax Unit. • 1 Wire Saddle • 4 Hooks • 2 Claws • 3 Screws (TP ; M3x6) CAUTION: Be sure to keep the harness on the host machine side from coming in contact with the Fax Unit in order to prevent the harness from being trapped.
  • Page 55: Installing The Speaker

    Installation Installation > Installation Procedure ■ Installing the Speaker Free the Speaker Harness from the Ring Core, and connect the harness to the Fax Unit. 1) Open the Right Lower Cover and remove the Right Upper Cover. • 1 Connector •...
  • Page 56 Installation Installation > Installation Procedure 3) Remove the Front Upper Cover. 5) Install the Speaker. • 2 Screws • 1 Protrusion • 2 Claws • 2 Bosses • 1 Screw (D Tightening ; M3x8) • 1 Connector Boss Protrusion Connector F-6-18 4) Free the Speaker Harness from the guide as shown in the figure below.
  • Page 57: Procedure After Work

    Installation Installation > Installation Procedure ■ Procedure after Work 3) Connect the PTT Plug or the Telephone Cord to the Modular Jack on the wall side, and connect the other side to the Modular Jack for host machine line. 1) Affix the Modular Label. F-6-23 F-6-21 4) Affix the Label.
  • Page 58: Operation Setting

    Installation Installation > Operation Setting > Operation Setting > Fax communication test 6-10 Operation Setting Operation Setting ■ Type setting Select the country/region of the FAX Board in Service Mode: FAX > TYPE This setting performs the parameter settings to match the communication specification of the country/region.
  • Page 59 Installation Installation > Operation Setting > Operation Setting > Fax communication test 6-11 6-11 Installation Installation > Operation Setting > Operation Setting > Fax communication test...

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