Troubleshooting - Toshiba GN-1050 Operator's Manual

Troubleshooting

If any error messages are displayed on the touch panel, see the following table to trou-
bleshoot the problems for the Wireless LAN.
Bad certificate
Bad record mac
Certificate expired
Certificate revoke
Certificate unknown
Decompression failure
Handshake failure
Illegal parameter
No certificate
Peer error certificate
Peer error no certificate
Peer no cipher
Peer error unsupported certificate
type
Peer unexpected message
Unknown remote error type
Unsupported certificate
Unknown ca
Unable to connect
GN-1050 Operator's Manual — Troubleshooting
2. Appendix
Error Message Troubleshooting
Unsupported certificate is installed. Reinstall the appro-
priate certificate. This equipment supports md5RSA
and sha1RSA certificate only.
SSL Key exchange failed. Turn the power OFF and
then ON to restart the equipment.
The certificate has been expired. Make sure that the
time is set correctly or whether the certificate is expired.
The certificate has been revoked. Ask your network
administrator.
The installed CA certificate cannot work as server certif-
icate. Make sure to install a correct CA certificate.
This equipment does not support the SSL compression.
Please disable the SSL compression on the RADIUS
server.
Unsupported encryption may be set on the server.
Make sure to use the supported encryption method.
Unsupported version of the TLS protocol may be used.
Make sure to use the supported version of the TLS pro-
tocol.
No certificate is installed or you do not specify the certif-
icate file name. Make sure to install the certificate and
specify the certificate file name correctly.
Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
The RADIUS server operates the communication with
the certificate using the TLS protocol.
The RADIUS server requests the unsupported encryp-
tion for this equipment.
This equipment uses the certificate that the RADIUS
server does not support.
The RADIUS server sends the message that is not TLS
standard. Confirm the settings on the RADIUS server.
The RADIUS server sends the alert message of illegal
TLS.
This equipment uses the certificate that the RADIUS
server does not support.
Installed CA certificate cannot verify the server certifi-
cate in the RADIUS server. Make sure to install a cor-
rect CA certificate.
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